Cin7 vs. Sellsy

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cin7
Score 7.1 out of 10
N/A
Cin7, headqduartered in Auckland, aims to make complex retail and wholesale simple with all-in-one cloud inventory, POS, EDI and 3PL. Cin7 allows users to manage sales channels, inventory, point of sale and supply chain in one central, cloud-based software. Cin7 offers integrations using third party logistics (3PL) interface and electronic data interchange (EDI), catering for businesses increasing trend to sell globally.
$295
per month
Sellsy
Score 8.0 out of 10
Small Businesses (1-50 employees)
Sellsy is one integrated suite for sales management. Some key features include: CRM Pipelines, Invoicing, Time Tracking, HelpDesk, ERP, and POS.
$30.90
per month
Pricing
Cin7Sellsy
Editions & Modules
Ecommerce
$295
per month
Wholesale
$295
per month
Multichannel
$450
per month
Ecommerce Plus
$495
per month
Wholesale Plus
$495
per month
Multichannel Plus
$650
per month
Staff member access
$10.00
Per User per Month
CRM pipelines license
$10.00
Per User per Month
Purchases and margins; Expenses; Subscriptions management; Helpdesk management
$15.00
Per Month [Unlimited Users]
Project management; Marketing; Inventory management
$20.00
Per Month [Unlimited Users]
Sellsy
$44.90
Administrator access
Offerings
Pricing Offerings
Cin7Sellsy
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsSellsy subscription: prices that fit your needs - Choose the features you need. Pay only for what you need.
More Pricing Information
Best Alternatives
Cin7Sellsy
Small Businesses
Webgility
Webgility
Score 8.7 out of 10
Affinity
Affinity
Score 8.9 out of 10
Medium-sized Companies
QuickBooks Desktop Enterprise
QuickBooks Desktop Enterprise
Score 8.1 out of 10
Clari
Clari
Score 8.3 out of 10
Enterprises

No answers on this topic

Clari
Clari
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cin7Sellsy
Likelihood to Recommend
7.8
(2 ratings)
7.0
(4 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
Usability
-
(0 ratings)
7.2
(3 ratings)
Availability
-
(0 ratings)
9.0
(2 ratings)
Performance
-
(0 ratings)
6.0
(2 ratings)
Support Rating
8.9
(4 ratings)
6.0
(2 ratings)
Implementation Rating
-
(0 ratings)
7.0
(2 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Cin7Sellsy
Likelihood to Recommend
Cin7
Cin7 is great because a business can set up quickly without having to invest in hardware/servers, and the business does not need to be concerned about backing up data. Cin7 software is easy and intuitive to use. The pricing was competitive for cloud-based software that can be customized to each business. The software is constantly updated so a business does not have to worry about paying for updates or paying a large lump sum to purchase new updated software. However, Cin7 is able to increase its fees at any time. We experienced a significant price increase after 1 year. With purchased software, a business would not have to worry about unexpected pricing changes. Cin7 offers a useful integration with BigCommerce. Unfortunately, their own B2B website is lacking in features and ultimately not useful to our company. Cin7 does not provide the most useful customer service, as they only offer paid access to phone support. Most of our issue with the software were caused by updates in the software that were not announced, and they could only be fixed via email or tickets the next day.
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Sellsy
We like sellsy. Its not perfect and as other users have pointed out, there is and always will be, room for improvement.

If you require deep integration with Google apps and Microsoft Office 365, then Sellsy may not be for you. Sellsy just about manages to work with google in so far that it can sync contacts, calendar, sales docs and incoming email with google. There is currently no way to make sent email appear in the sent items section of sellsy unless you compose the email within the sellsy app. The O365 integration is not nearly as powerful as sellsy does not sync sellsy contacts or calendar with microsoft (in its current form).

I believe that one of the primary functions of any business management app should be the capability to centrally manage all of a company's business clients, contacts etc. and sync this data to all employee accounts with the 2 biggest players for business email (Microsoft and Google) as a minimum. This data should never be an island stored only on 1 application. The Discovery that sellsy does not currently sync contacts and calendars with O365 was a disappointment. If Sellsy started supporting exchange sync for Microsoft Office 365 we would immediately dump google and switch over. In fact Sellsy is the only reason we continue to use Gapps as we need our contacts and calendars synced to our mobile devices.

We have built up a list of small little things that do not work as expected since we started using sellsy and continually pass them on to the development team. Many are small trivial things from an engineering perspective but are still annoying nonetheless, especially to users who wish to get the job done. Employees are easily frustrated if they have to fight with software to do certain tasks. Annoyances in the user experience (no matter how small) can lead to lost productivity which in turn costs money in the business world. However based on our experience with Sellsy support we believe that they do listen carefully to their customers concerns and are on the path to deliver a quality experience to their customers through the process of frequent updates to the software. You can easily establish how good a SAAS provider is by measuring their ability to fix problems soon after they are initially reported.

In simple terms Sellsy is an incredibly feature rich application and is way ahead of the competition. It represents good value for money and is backed up by free support.
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Pros
Cin7
  • Powerful reporting that can be customized to fit your needs.
  • Tons of integrations that help you get up and running quickly.
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Sellsy
  • Appealing Design
  • Easy to prepare invoices and send them
  • Good tracking system
  • Friendly support staff
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Cons
Cin7
  • Onboarding could be improved. We worked with a programmer who was not as familiar with our business needs. Additionally, the person in charge of our onboarding was initially difficult to schedule time with until we reached out to a manager.
  • Cin7 occasionally makes updates to the software that causes the software to not work properly. For example, we would experience new errors on a CVS file import for products that had worked previously to the update. Additionally, our custom field implementations would be reverted to original and require set up again.
  • We experienced semi-frequent outages of the software. The software would not be accessible for up to 1 hour at a time. I believe they took steps to address this and reduce down time.
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Sellsy
  • Training. The only real issue I have with Sellsy is that its got so many features its hard to understand them all. I looked for training videos and they are all in French. Thats a big problem for a guy who grew up in NJ.
  • I would embed training videos directly into the software. This way as you add services, you get a full tutorial immediately.
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Likelihood to Renew
Cin7
No answers on this topic
Sellsy
Sellsy ticks the most boxes for us. While it could still do a lot of things better there is no other single app that offers the same spectrum of features at a comparable price for SMEs.
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Usability
Cin7
No answers on this topic
Sellsy
There is room for improvement.
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Reliability and Availability
Cin7
No answers on this topic
Sellsy
We have not yet experienced any down time with sellsy.
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Performance
Cin7
No answers on this topic
Sellsy
Sellsy is slow to load pages for us. Sometimes waiting a few seconds. This could be due to our geographical location.
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Support Rating
Cin7
The Cin7 support team has never let us down, even if they weren't able to completely solve our problem. They are willing to have conference calls, video chats, whatever works to help fix your issue.
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Sellsy
Based on our experience. We have submitted a large amount of tickets and they have proven the Sellsy development team have the ability to respond fast and implement changes reasonably quickly. (Updated July 2015)
It took sellsy a number of weeks to solve an issue with the billable hours section of their application. This delayed us from being able to invoice our client for completed works. Lots of small things like email tracking timestamps have never been fixed even though we highlighted this issue months ago. Though small it is growing more and more frustrating to be reminded every time we try to see what time a client read or opened an email from us.
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Implementation Rating
Cin7
No answers on this topic
Sellsy
If you are importing data from a CSV, Sellsy recommends you use OpenOffice. OpenOffice is an absolute disaster on Windows 8 and crashes every few mins. While no fault of Sellsy they should not recommend software which makes an already challenging task even more difficult. A small gripe in hindsight but during the process was deeply frustrating. For any users looking to format your CSV Google, try importing CSV data into Excel and your life will be much more easy.
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Alternatives Considered
Cin7
As a wholesale focused business, we found Vend to be tailored to retail businesses. TradeGecko was well suited for our wholesale business, however, lacked the full range of capabilities that Cin7 offered (B2B website, POS). Fishbowl had many features that we would not need. OMS Office Master System offered the wholesale capabilities we needed, however, the software could use an update. Cin7 was a perfect balance in terms of features and pricing for our company.
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Sellsy
For me it is close to what Salesforce did. I do not use all the options they both offer so I mostly judge on the customer / contact tool.
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Scalability
Cin7
No answers on this topic
Sellsy
The license model once you understand it is very flexible allowing you to select from the modules within sellsy. This gives small companies control of the cost facilitating them with the option to only pay for the features they use.
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Return on Investment
Cin7
  • Improved inventory accuracy across all channels.
  • Sales gains from always showing products as in stock.
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Sellsy
  • It helped us look and operate professionally even though we had started out of our homes. That's huge.
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ScreenShots

Sellsy Screenshots

Screenshot of DashboardScreenshot of CRM PipelineScreenshot of Project ManagementScreenshot of InvoiceScreenshot of Connected POS