CiraSync vs. Claritysoft

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CiraSync
Score 9.0 out of 10
N/A
Cira Apps in San Jose offers CiraSync, a secure, Azure-based SaaS platform that automates the syncing of Office 365 Global Address Lists, shared calendars, Public Folders, and CRM contacts to a business smartphone in about a minute.
$1
per month
Claritysoft
Score 6.5 out of 10
N/A
CloudSoft is a simple, cloud-based CRM system for SMBs.
$39
per month
Pricing
CiraSyncClaritysoft
Editions & Modules
Enterprise Edition
$1
per user, per month
Claritysoft
$39.00
Per Month Per User
Offerings
Pricing Offerings
CiraSyncClaritysoft
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Features
CiraSyncClaritysoft
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
CiraSync
-
Ratings
Claritysoft
8.6
5 Ratings
11% above category average
Customer data management / contact management00 Ratings9.35 Ratings
Workflow management00 Ratings9.14 Ratings
Territory management00 Ratings8.24 Ratings
Opportunity management00 Ratings8.85 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.55 Ratings
Quote & order management00 Ratings7.55 Ratings
Interaction tracking00 Ratings9.05 Ratings
Channel / partner relationship management00 Ratings8.24 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
CiraSync
-
Ratings
Claritysoft
10.0
3 Ratings
29% above category average
Help desk management00 Ratings10.03 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
CiraSync
-
Ratings
Claritysoft
8.8
4 Ratings
15% above category average
Lead management00 Ratings8.84 Ratings
Email marketing00 Ratings8.84 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
CiraSync
-
Ratings
Claritysoft
9.2
5 Ratings
19% above category average
Task management00 Ratings10.04 Ratings
Billing and invoicing management00 Ratings9.03 Ratings
Reporting00 Ratings8.55 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
CiraSync
-
Ratings
Claritysoft
9.4
5 Ratings
21% above category average
Forecasting00 Ratings9.14 Ratings
Pipeline visualization00 Ratings9.04 Ratings
Customizable reports00 Ratings10.04 Ratings
Customization
Comparison of Customization features of Product A and Product B
CiraSync
-
Ratings
Claritysoft
8.8
5 Ratings
15% above category average
Custom fields00 Ratings8.75 Ratings
Custom objects00 Ratings8.34 Ratings
API for custom integration00 Ratings9.44 Ratings
Security
Comparison of Security features of Product A and Product B
CiraSync
-
Ratings
Claritysoft
9.0
5 Ratings
8% above category average
Single sign-on capability00 Ratings8.55 Ratings
Role-based user permissions00 Ratings9.55 Ratings
Platform
Comparison of Platform features of Product A and Product B
CiraSync
-
Ratings
Claritysoft
6.5
4 Ratings
14% below category average
Mobile access00 Ratings6.54 Ratings
Best Alternatives
CiraSyncClaritysoft
Small Businesses
vCita
vCita
Score 9.7 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Shared Contacts for Gmail
Shared Contacts for Gmail
Score 8.7 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Shared Contacts for Gmail
Shared Contacts for Gmail
Score 8.7 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CiraSyncClaritysoft
Likelihood to Recommend
9.7
(4 ratings)
7.1
(5 ratings)
Support Rating
8.3
(4 ratings)
-
(0 ratings)
User Testimonials
CiraSyncClaritysoft
Likelihood to Recommend
Cira Apps
CiraSync is well suited to syncing company contacts into the Outlook user's mailbox. This could allow for calling with an IP phone, or from a cell phone. It's also well suited to syncing Calendars and Notes into the Outlook user's mailbox, where they do not already have permission on the calendar. However, to avoid confusion it is better not to duplicate calendars when the user can see them from Outlook.
Read full review
Claritysoft
Great software for keeping track of things you've done or need to do with certain customers or potential customers.
Read full review
Pros
Cira Apps
  • Share important information with your staff consistently, easily and quickly. Regardless of their geographic location.
  • Friendly, easy to use user interface that makes managing complex rules of which information you want sent to subsets of people very easy to manage.
  • A very responsive support team. They get back to you quickly and you typically have a solution or answer in one iteration.
Read full review
Claritysoft
  • Claritysoft is a low-cost solution for smaller companies to be able to keep up with leads and customers.
  • It also is great for having one depository for quotes and opportunities you and your company are working on.
  • The marketing function seems to also work really well for sending out and tracking email campaigns.
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Cons
Cira Apps
  • I'd like to see a few different options regarding licensing option.
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Claritysoft
  • Needs to have the ability to be able to change accounts, opportunities, leads, and contacts over to another rep without having to go into each field separately--this is extremely time-consuming.
  • Would like to see each page be able to bring up more then 100 clients at a time.
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Support Rating
Cira Apps
The documentation isn't the most robust. Most support sites are very detailed and easily searchable.
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Claritysoft
No answers on this topic
Alternatives Considered
Cira Apps
We tried 4Team Sync2 Cloud and also itrezzo. While we were not able to justify installing a server, installing a cloud app from the Microsoft store was easy and fit our business needs.
Read full review
Claritysoft
Claritysoft's emails are much easier to use since Salesforce is in the middle of switching from Classic to Lightning. Also, Salesforce does not have a native group edit option. Claritysoft is much more data driven and you can use all functions of Excel to customize reports. However, Claritysoft does not have as many third-party add-on options compared to Salesforce's app exchange.
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Return on Investment
Cira Apps
  • It is difficult to capture specific dollar based ROI in this circumstance. Anecdotally, when it is 3 a.m. and I get an urgent call about an emergent issue at a remote location -- at my fingertips and the fingertips of everyone I work with are the names and phones numbers of our important contacts, site codes that we need to relay to emergency services, and other important information. I don't waste time searching for a piece of paper. I don't worry whether the next person I'm calling has a different site code or phone number. The data is readily available and consistent with all employees.
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Claritysoft
  • Our previous application did not offer the data details that recently became oftenly asked for by our client. This would cause long waits to build out reporting function via a supportive application. With Claritysoft, we have been able to build internally, reports asked for by the client, as well as offer other reports our client had not thought of. It's ROI is continues to grow week to week it seems.
  • The interaction with the Outlook client in our environment has been less than impressive, but that may be indicative of the parameters and not the fault of the application.
  • Setting up accounts, laying permissions and roles, has been a night and day, positive change, compared to our predecessor.
Read full review
ScreenShots