What users are saying about
5 Ratings
13 Ratings
5 Ratings
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Score 9.4 out of 100
13 Ratings
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Score 6.5 out of 100

Feature Set Ratings

    Sales Force Automation

    CiraSync

    Feature Set Not Supported
    N/A
    8.6

    Claritysoft

    86%
    Claritysoft ranks higher in 8/8 features

    Customer data management / contact management

    N/A
    0 Ratings
    9.3
    93%
    5 Ratings

    Workflow management

    N/A
    0 Ratings
    9.0
    90%
    4 Ratings

    Territory management

    N/A
    0 Ratings
    8.2
    82%
    4 Ratings

    Opportunity management

    N/A
    0 Ratings
    8.8
    88%
    5 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    8.5
    85%
    5 Ratings

    Quote & order management

    N/A
    0 Ratings
    7.5
    75%
    5 Ratings

    Interaction tracking

    N/A
    0 Ratings
    9.0
    90%
    5 Ratings

    Channel / partner relationship management

    N/A
    0 Ratings
    8.2
    82%
    4 Ratings

    Customer Service & Support

    CiraSync

    Feature Set Not Supported
    N/A
    10.0

    Claritysoft

    100%
    Claritysoft ranks higher in 1/1 features

    Help desk management

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Marketing Automation

    CiraSync

    Feature Set Not Supported
    N/A
    8.8

    Claritysoft

    88%
    Claritysoft ranks higher in 2/2 features

    Lead management

    N/A
    0 Ratings
    8.8
    88%
    4 Ratings

    Email marketing

    N/A
    0 Ratings
    8.8
    88%
    4 Ratings

    CRM Project Management

    CiraSync

    Feature Set Not Supported
    N/A
    9.2

    Claritysoft

    92%
    Claritysoft ranks higher in 3/3 features

    Task management

    N/A
    0 Ratings
    10.0
    100%
    4 Ratings

    Billing and invoicing management

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Reporting

    N/A
    0 Ratings
    8.5
    85%
    5 Ratings

    CRM Reporting & Analytics

    CiraSync

    Feature Set Not Supported
    N/A
    9.4

    Claritysoft

    94%
    Claritysoft ranks higher in 3/3 features

    Forecasting

    N/A
    0 Ratings
    9.0
    90%
    4 Ratings

    Pipeline visualization

    N/A
    0 Ratings
    9.0
    90%
    4 Ratings

    Customizable reports

    N/A
    0 Ratings
    10.0
    100%
    4 Ratings

    Customization

    CiraSync

    Feature Set Not Supported
    N/A
    8.8

    Claritysoft

    88%
    Claritysoft ranks higher in 3/3 features

    Custom fields

    N/A
    0 Ratings
    8.7
    87%
    5 Ratings

    Custom objects

    N/A
    0 Ratings
    8.3
    83%
    4 Ratings

    API for custom integration

    N/A
    0 Ratings
    9.4
    94%
    4 Ratings

    Security

    CiraSync

    Feature Set Not Supported
    N/A
    9.0

    Claritysoft

    90%
    Claritysoft ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    8.5
    85%
    5 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    9.5
    95%
    5 Ratings

    Platform

    CiraSync

    Feature Set Not Supported
    N/A
    6.5

    Claritysoft

    65%
    Claritysoft ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    6.5
    65%
    4 Ratings

    Attribute Ratings

    • CiraSync is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.7

    CiraSync

    97%
    4 Ratings
    7.5

    Claritysoft

    75%
    5 Ratings

    Support Rating

    8.5

    CiraSync

    85%
    5 Ratings

    Claritysoft

    N/A
    0 Ratings

    Likelihood to Recommend

    CiraSync

    CiraSync is well suited to syncing company contacts into the Outlook user's mailbox. This could allow for calling with an IP phone, or from a cell phone.It's also well suited to syncing Calendars and Notes into the Outlook user's mailbox, where they do not already have permission on the calendar. However, to avoid confusion it is better not to duplicate calendars when the user can see them from Outlook.
    Anonymous | TrustRadius Reviewer

    Claritysoft

    Great software for keeping track of things you've done or need to do with certain customers or potential customers.
    Reagan Reed | TrustRadius Reviewer

    Pros

    CiraSync

    • Share important information with your staff consistently, easily and quickly. Regardless of their geographic location.
    • Friendly, easy to use user interface that makes managing complex rules of which information you want sent to subsets of people very easy to manage.
    • A very responsive support team. They get back to you quickly and you typically have a solution or answer in one iteration.
    Anonymous | TrustRadius Reviewer

    Claritysoft

    • Claritysoft is a low-cost solution for smaller companies to be able to keep up with leads and customers.
    • It also is great for having one depository for quotes and opportunities you and your company are working on.
    • The marketing function seems to also work really well for sending out and tracking email campaigns.
    Dwayne Tharp | TrustRadius Reviewer

    Cons

    CiraSync

    • I'd like to see a few different options regarding licensing option.
    Anonymous | TrustRadius Reviewer

    Claritysoft

    • Needs to have the ability to be able to change accounts, opportunities, leads, and contacts over to another rep without having to go into each field separately--this is extremely time-consuming.
    • Would like to see each page be able to bring up more then 100 clients at a time.
    Pamela Elliott | TrustRadius Reviewer

    Pricing Details

    CiraSync

    General

    Free Trial
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $1 per month

    CiraSync Editions & Modules

    Edition
    Enterprise Edition$11
    1. per user, per month
    Additional Pricing Details

    Claritysoft

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $39 per month

    Claritysoft Editions & Modules

    Edition
    Claritysoft$39.001
    1. Per Month Per User
    Additional Pricing Details

    Support Rating

    CiraSync

    CiraSync 8.5
    Based on 5 answers
    The documentation isn't the most robust. Most support sites are very detailed and easily searchable.
    Anonymous | TrustRadius Reviewer

    Claritysoft

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    CiraSync

    We tried 4Team Sync2 Cloud and also itrezzo. While we were not able to justify installing a server, installing a cloud app from the Microsoft store was easy and fit our business needs.
    Anonymous | TrustRadius Reviewer

    Claritysoft

    Claritysoft's emails are much easier to use since Salesforce is in the middle of switching from Classic to Lightning. Also, Salesforce does not have a native group edit option. Claritysoft is much more data driven and you can use all functions of Excel to customize reports. However, Claritysoft does not have as many third-party add-on options compared to Salesforce's app exchange.
    Joshua Day | TrustRadius Reviewer

    Return on Investment

    CiraSync

    • It is difficult to capture specific dollar based ROI in this circumstance. Anecdotally, when it is 3 a.m. and I get an urgent call about an emergent issue at a remote location -- at my fingertips and the fingertips of everyone I work with are the names and phones numbers of our important contacts, site codes that we need to relay to emergency services, and other important information. I don't waste time searching for a piece of paper. I don't worry whether the next person I'm calling has a different site code or phone number. The data is readily available and consistent with all employees.
    Anonymous | TrustRadius Reviewer

    Claritysoft

    • Our previous application did not offer the data details that recently became oftenly asked for by our client. This would cause long waits to build out reporting function via a supportive application. With Claritysoft, we have been able to build internally, reports asked for by the client, as well as offer other reports our client had not thought of. It's ROI is continues to grow week to week it seems.
    • The interaction with the Outlook client in our environment has been less than impressive, but that may be indicative of the parameters and not the fault of the application.
    • Setting up accounts, laying permissions and roles, has been a night and day, positive change, compared to our predecessor.
    Ryan Weller | TrustRadius Reviewer

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