What users are saying about
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.4 out of 100
Based on 5 reviews and ratings
13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.5 out of 100
Based on 13 reviews and ratings
Feature Set Ratings
Sales Force Automation
CiraSync
Feature Set Not Supported
N/A
8.6
Claritysoft
86%
Claritysoft ranks higher in 8/8 features
Claritysoft ranks higher in 8/8 features
Customer data management / contact management
N/A
0 Ratings
9.3
93%
5 Ratings
Workflow management
N/A
0 Ratings
9.0
90%
4 Ratings
Territory management
N/A
0 Ratings
8.2
82%
4 Ratings
Opportunity management
N/A
0 Ratings
8.8
88%
5 Ratings
Integration with email client (e.g., Outlook or Gmail)
N/A
0 Ratings
8.5
85%
5 Ratings
Quote & order management
N/A
0 Ratings
7.5
75%
5 Ratings
Interaction tracking
N/A
0 Ratings
9.0
90%
5 Ratings
Channel / partner relationship management
N/A
0 Ratings
8.2
82%
4 Ratings
Customer Service & Support
CiraSync
Feature Set Not Supported
N/A
10.0
Claritysoft
100%
Claritysoft ranks higher in 1/1 features
Claritysoft ranks higher in 1/1 features
Help desk management
N/A
0 Ratings
10.0
100%
3 Ratings
Marketing Automation
CiraSync
Feature Set Not Supported
N/A
8.8
Claritysoft
88%
Claritysoft ranks higher in 2/2 features
Claritysoft ranks higher in 2/2 features
Lead management
N/A
0 Ratings
8.8
88%
4 Ratings
Email marketing
N/A
0 Ratings
8.8
88%
4 Ratings
CRM Project Management
CiraSync
Feature Set Not Supported
N/A
9.2
Claritysoft
92%
Claritysoft ranks higher in 3/3 features
Claritysoft ranks higher in 3/3 features
Task management
N/A
0 Ratings
10.0
100%
4 Ratings
Billing and invoicing management
N/A
0 Ratings
9.0
90%
3 Ratings
Reporting
N/A
0 Ratings
8.5
85%
5 Ratings
CRM Reporting & Analytics
CiraSync
Feature Set Not Supported
N/A
9.4
Claritysoft
94%
Claritysoft ranks higher in 3/3 features
Claritysoft ranks higher in 3/3 features
Forecasting
N/A
0 Ratings
9.0
90%
4 Ratings
Pipeline visualization
N/A
0 Ratings
9.0
90%
4 Ratings
Customizable reports
N/A
0 Ratings
10.0
100%
4 Ratings
Customization
CiraSync
Feature Set Not Supported
N/A
8.8
Claritysoft
88%
Claritysoft ranks higher in 3/3 features
Claritysoft ranks higher in 3/3 features
Custom fields
N/A
0 Ratings
8.7
87%
5 Ratings
Custom objects
N/A
0 Ratings
8.3
83%
4 Ratings
API for custom integration
N/A
0 Ratings
9.4
94%
4 Ratings
Security
CiraSync
Feature Set Not Supported
N/A
9.0
Claritysoft
90%
Claritysoft ranks higher in 2/2 features
Claritysoft ranks higher in 2/2 features
Single sign-on capability
N/A
0 Ratings
8.5
85%
5 Ratings
Role-based user permissions
N/A
0 Ratings
9.5
95%
5 Ratings
Platform
CiraSync
Feature Set Not Supported
N/A
6.5
Claritysoft
65%
Claritysoft ranks higher in 1/1 features
Claritysoft ranks higher in 1/1 features
Mobile access
N/A
0 Ratings
6.5
65%
4 Ratings
Attribute Ratings
- CiraSync is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.7
CiraSync
97%
4 Ratings
7.5
Claritysoft
75%
5 Ratings
Support Rating
8.5
CiraSync
85%
5 Ratings
Claritysoft
N/A
0 Ratings
Likelihood to Recommend
CiraSync
CiraSync is well suited to syncing company contacts into the Outlook user's mailbox. This could allow for calling with an IP phone, or from a cell phone.It's also well suited to syncing Calendars and Notes into the Outlook user's mailbox, where they do not already have permission on the calendar. However, to avoid confusion it is better not to duplicate calendars when the user can see them from Outlook.

Verified User
Director in Information Technology
Non-profit Organization Management Company, 51-200 employeesClaritysoft
Great software for keeping track of things you've done or need to do with certain customers or potential customers.
Pharmacy Automation Consultant
Pearson Medical TechnologiesPharmaceuticals, 11-50 employees
Pros
CiraSync
- Share important information with your staff consistently, easily and quickly. Regardless of their geographic location.
- Friendly, easy to use user interface that makes managing complex rules of which information you want sent to subsets of people very easy to manage.
- A very responsive support team. They get back to you quickly and you typically have a solution or answer in one iteration.

Verified User
Director in Corporate
Hospital & Health Care Company, 51-200 employeesClaritysoft
- Claritysoft is a low-cost solution for smaller companies to be able to keep up with leads and customers.
- It also is great for having one depository for quotes and opportunities you and your company are working on.
- The marketing function seems to also work really well for sending out and tracking email campaigns.
Executive Director Northeast and Mid-Atlantic Territories
Nfina Technologies, Inc.Computer Hardware, 11-50 employees
Cons
CiraSync
- I'd like to see a few different options regarding licensing option.

Verified User
Administrator in Information Technology
Government Administration Company, 201-500 employeesClaritysoft
- Needs to have the ability to be able to change accounts, opportunities, leads, and contacts over to another rep without having to go into each field separately--this is extremely time-consuming.
- Would like to see each page be able to bring up more then 100 clients at a time.
Sales Coordinator
Screenvision MediaMedia Production, 5001-10,000 employees
Pricing Details
CiraSync
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$1 per month
CiraSync Editions & Modules
Edition
Enterprise Edition | $11 |
---|
- per user, per month
Additional Pricing Details
—Claritysoft
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$39 per month
Claritysoft Editions & Modules
Edition
Claritysoft | $39.001 |
---|
- Per Month Per User
Additional Pricing Details
—Support Rating
CiraSync
CiraSync 8.5
Based on 5 answers
The documentation isn't the most robust. Most support sites are very detailed and easily searchable.

Verified User
Professional in Information Technology
Construction Company, 201-500 employeesClaritysoft
No score
No answers yet
No answers on this topic
Alternatives Considered
CiraSync
We tried 4Team Sync2 Cloud and also itrezzo. While we were not able to justify installing a server, installing a cloud app from the Microsoft store was easy and fit our business needs.

Verified User
Director in Information Technology
Non-profit Organization Management Company, 51-200 employeesClaritysoft
Claritysoft's emails are much easier to use since Salesforce is in the middle of switching from Classic to Lightning. Also, Salesforce does not have a native group edit option. Claritysoft is much more data driven and you can use all functions of Excel to customize reports. However, Claritysoft does not have as many third-party add-on options compared to Salesforce's app exchange.
Pharmacy Automation Consultant
Pearson Medical TechnologiesMedical Device, 11-50 employees
Return on Investment
CiraSync
- It is difficult to capture specific dollar based ROI in this circumstance. Anecdotally, when it is 3 a.m. and I get an urgent call about an emergent issue at a remote location -- at my fingertips and the fingertips of everyone I work with are the names and phones numbers of our important contacts, site codes that we need to relay to emergency services, and other important information. I don't waste time searching for a piece of paper. I don't worry whether the next person I'm calling has a different site code or phone number. The data is readily available and consistent with all employees.

Verified User
Director in Corporate
Hospital & Health Care Company, 51-200 employeesClaritysoft
- Our previous application did not offer the data details that recently became oftenly asked for by our client. This would cause long waits to build out reporting function via a supportive application. With Claritysoft, we have been able to build internally, reports asked for by the client, as well as offer other reports our client had not thought of. It's ROI is continues to grow week to week it seems.
- The interaction with the Outlook client in our environment has been less than impressive, but that may be indicative of the parameters and not the fault of the application.
- Setting up accounts, laying permissions and roles, has been a night and day, positive change, compared to our predecessor.
System Administrator
NetImpact Strategies Inc.Government Administration, 201-500 employees