Likelihood to Recommend I use Adobe PhotoShop to do practically all of my business from my home in Turkey. Many customers find the cost of Adobe PhotoShop to be prohibitive, thus they turn to substitute alternatives and illegally downloaded pirated software. Regulations like torrents, sales, and price increases lead to a number of financial issues. Change can be advantageous.
Read full review For someone who uses both Gmail and
Salesforce as part of their main role, this software is an invaluable connector for them both. Some of the features are also not
Salesforce specific - such as the Meeting Scheduler, which has proved invaluable to me, and I would recommend to any Gmail user who frequently set up meetings (either internally or externally).
Read full review Pros Brush customization. There are many available brushes for illustration, and each can be customized to fit the needs of your specific style. Integration with other Adobe products. It is essential that the images I create be accessible in Adobe Indesign and Illustrator, and [Adobe] Photoshop can be placed and edited easily within those programs. Advanced editing. The possibilities for editing photos [are] endless, with new features being added constantly. Read full review Log email to Salesforce. You click one button and it logs for you. This is easier than adding the BCC email address that Salesforce provides as a way to log email. Track views and engagement on these emails. It's nice to know if the email was opened and if links were clicked. Update quick fields in Salesforce directly from their inbox using Cirrus. This prevented reps from needing to click into Salesforce, wait for it to load, then update fields like the phone number or name. If the rep did need to open Salesforce, Cirrus provides a quick button to navigate to the Lead/Contact/Opportunity page quickly. Read full review Cons Expensive - It is too expensive to buy Photoshop alone, and hence leading the user to purchase the entire Creative Cloud Package though he/she is not even aware of half of those apps. High System Spec - Requires high system specifications to run the application smoothly, and to use it at its best. Process lag - When it comes to large-sized files, the application becomes laggy taking much time even to render a single layer. Read full review Outlook for Mac could use some work as an add-on because it's hard to read sometimes on my laptop. It's not a sidebar, like the Windows functionality, so it's harder to read. Doesn't always find an opportunity, even though I know it's in our Salesforce system. Randomly shuts down and doesn't log in properly at times. I've had to remove and re-download more than once. Read full review Likelihood to Renew We get a lot of use out of this software. It's vital for work with production in our industry and has a lot of cross-functionality - creating social media images, retouching photos, editing photos, creating gradients, and more. It's pretty fuss-free in that we haven't had to reach out to support and the program hasn't crashed on us. We are trained on the software (so again, this isn't for beginners), but for detail-oriented designers and creatives like ourselves - it's a no-brainer.
page V CEO (Chief Executive Officer)
Read full review It is the best google to salesforce integration on the market. support is incredibly responsive and very helpful. They are constantly adding new features, and the current feature set is well beyond anything else that is currently offered in the market
Read full review Usability I've used it for a long time and would consider myself a Pro user at this point. I know where everything I need is, have custom actions set up to make common actions faster, and have my workflows automated so much that everything is easy. Occasionally, a new version of Photoshop will change a common usability feature which will slow things down for a short time before I'm able to adjust, but generally I really like my setup. However, if you're new to Photoshop, it is likely going to take you a while to figure out how you can best use the features.
Read full review Very easy to use. Everything opens in a familiar interface right inside the google apps sidebar. It brings in salesforce records, so as long as you know google apps / gmail and salesforce you'll be all set. It's point and click.
Read full review Reliability and Availability Adobe Photoshop is very reliable, but is never 100%. There have been times when Adobe Photoshop has had trouble opening, but nothing a little computer restart couldn't fix. I use Adobe Photoshop on a Mac for both work and at home on a daily basis, and I would be lost without it.
Read full review Haven't had a down issue in the almost 2 years I've been using the product. Support is also super responsive.
Read full review Performance Speed can be an issue when you are dealing with large files for large format printing or billboards. When working on web images, speed is not an issue.
Read full review Pulls in salesforce data very quickly, and syncs very quickly.
Read full review Support Rating While I never contacted Adobe directly, there is so much content out there in the form of YouTube videos, Lynda/LinkedIn learning that almost any issue, including bugs, can be worked around (and this method is generally faster as there's no turnaround time involved).
Read full review In-Person Training So, I received the training at the HQ and it was train the trainer training. A good time, I spent a week at their campus
Read full review Implementation Rating I took a course so it really helped. I didn’t take the course until much later after beginning to use it, so I wish work would have sent me right off the bat. It would have alleviated a lot of frustratinon
Read full review The plugin is installed inside your internet browser as an extension/add-on. It can be found in most add on stores and is easy to install. Usually just a few clicks. It handles authorization for you once you sign in, and then takes care of all the rest. It couldn't be easier to get working right out of the box. You're up in running in less than 5 minutes.
Read full review Alternatives Considered Canva is a great tool for creating infographics and it's free with limited options.
Adobe Illustrator CC and
Adobe InDesign are much more suited for creating infographics, however, I still selected Adobe PhotoShop primarily because of my familiarity with all of the tools and hotkeys. There are always workarounds from with Adobe PhotoShop, and I just haven't taken the time to learn how to use
Adobe Illustrator CC as effectively.
Read full review Yesware regularly sent me alerts that my emails had been opened by someone who I hadn't sent them to, from locations they couldn't possibly have been. I also don't recall its Salesforce activity logging working as smoothly, though I last used
Yesware more than 12 months ago so my memory isn't as fresh as it could be
Read full review Scalability It seems expensive compared to the free/cheap programs now available
Read full review Return on Investment Saved our company thousands of dollars by editing in house. Has given us the ability to do things on the fly and get projects done faster. Having the original .psd files saved has given us the ability to go back and reuse and update photos and graphics instead of starting all over again. Read full review Customer data is paramount and Cirrus Insight supports optimal data integrity. Ease of capturing updated customer information and sales activity helps in forecasting, operational insight, etc. Facilitates transition of sales opportunities by seeing a clear trail of correspondence and customer updates. Read full review ScreenShots Cirrus Insight Screenshots