What users are saying about
47 Ratings
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Score 8.5 out of 100
3 Ratings
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Score 10 out of 100

Likelihood to Recommend

Cirrus Insight

For someone who uses both Gmail and Salesforce as part of their main role, this software is an invaluable connector for them both. Some of the features are also not Salesforce specific - such as the Meeting Scheduler, which has proved invaluable to me, and I would recommend to any Gmail user who frequently set up meetings (either internally or externally).
Anonymous | TrustRadius Reviewer

Digimind Intelligence

If you work in strategic marketing, business intelligence or competitive intelligence then Digimind can shave hours of time off your daily monitoring routine.You no longer have to manually trawl the web looking for news and no longer miss any important developments thanks to Digiminds ability to monitor sites up to 4 times a day.However it is important to understand that you can only get out of Digimind what you put in, so there is some initial effort involved in order to build up sources for the tool to monitor and setup your own folder structure to save information.
Jonathan Fairbank | TrustRadius Reviewer

Pros

Cirrus Insight

  • Log email to Salesforce. You click one button and it logs for you. This is easier than adding the BCC email address that Salesforce provides as a way to log email.
  • Track views and engagement on these emails. It's nice to know if the email was opened and if links were clicked.
  • Update quick fields in Salesforce directly from their inbox using Cirrus. This prevented reps from needing to click into Salesforce, wait for it to load, then update fields like the phone number or name.
  • If the rep did need to open Salesforce, Cirrus provides a quick button to navigate to the Lead/Contact/Opportunity page quickly.
Anonymous | TrustRadius Reviewer

Digimind Intelligence

  • Monitoring the web - upon thousands and thousands of sources can be monitored at the same time as well as new sources discovered by utilising the tools digimind offers
  • Content management - store all of your data within the portal and access from any location with internet access or use the "push mail" feature to have a daily or weekly summary of news sent directly to your email inbox.
  • Managing the news via newsletters and extranet sites - within minutes you can automate a specific newsletter and tailor it for the relevant audience. Extranets can also be set up to view the news online as well as to store it to be viewed at a later time.
  • Source discovery - Digimind now offers ways in which to find new sources for specific topics and quickly add them to your search agents so you can continue to monitor them
Jonathan Fairbank | TrustRadius Reviewer

Cons

Cirrus Insight

  • Outlook for Mac could use some work as an add-on because it's hard to read sometimes on my laptop. It's not a sidebar, like the Windows functionality, so it's harder to read.
  • Doesn't always find an opportunity, even though I know it's in our Salesforce system.
  • Randomly shuts down and doesn't log in properly at times. I've had to remove and re-download more than once.
Kelsie Hamilton | TrustRadius Reviewer

Digimind Intelligence

  • New users may find it difficult to initially setup their Digimind platform as some of the functions appear a little complex, however with a short training session this can be easily overcome.
  • Extranets are extemely useful for displaying current news as well as searching for old articles at a later date. There is one problem with the search function however which does not allow you to show results with the latest date so you often have to either know the exact headline or end up scrolling through a few pages before you find the correct one. A "show newest first" function would be a great improvement.
Jonathan Fairbank | TrustRadius Reviewer

Likelihood to Renew

Cirrus Insight

Cirrus Insight 9.1
Based on 1 answer
It is the best google to salesforce integration on the market.support is incredibly responsive and very helpful.They are constantly adding new features, and the current feature set is well beyond anything else that is currently offered in the market
Craig Grella | TrustRadius Reviewer

Digimind Intelligence

Digimind Intelligence 9.1
Based on 1 answer
After using Digimind for many years, it has become an integral part of our business intelligence process.We have developed our platform over this time with the help of the Digimind team and are very happy with the level of support we receive.
Jonathan Fairbank | TrustRadius Reviewer

Usability

Cirrus Insight

Cirrus Insight 9.1
Based on 1 answer
Very easy to use. Everything opens in a familiar interface right inside the google apps sidebar.It brings in salesforce records, so as long as you know google apps / gmail and salesforce you'll be all set.It's point and click.
Craig Grella | TrustRadius Reviewer

Digimind Intelligence

No score
No answers yet
No answers on this topic

Reliability and Availability

Cirrus Insight

Cirrus Insight 9.1
Based on 1 answer
Haven't had a down issue in the almost 2 years I've been using the product.Support is also super responsive.
Craig Grella | TrustRadius Reviewer

Digimind Intelligence

No score
No answers yet
No answers on this topic

Performance

Cirrus Insight

Cirrus Insight 9.1
Based on 1 answer
Pulls in salesforce data very quickly, and syncs very quickly.
Craig Grella | TrustRadius Reviewer

Digimind Intelligence

No score
No answers yet
No answers on this topic

Implementation Rating

Cirrus Insight

Cirrus Insight 9.1
Based on 1 answer
The plugin is installed inside your internet browser as an extension/add-on.It can be found in most add on stores and is easy to install. Usually just a few clicks.It handles authorization for you once you sign in, and then takes care of all the rest.It couldn't be easier to get working right out of the box.You're up in running in less than 5 minutes.
Craig Grella | TrustRadius Reviewer

Digimind Intelligence

No score
No answers yet
No answers on this topic

Alternatives Considered

Cirrus Insight

Yesware regularly sent me alerts that my emails had been opened by someone who I hadn't sent them to, from locations they couldn't possibly have been. I also don't recall its Salesforce activity logging working as smoothly, though I last used Yesware more than 12 months ago so my memory isn't as fresh as it could be
Blake Cohen | TrustRadius Reviewer

Digimind Intelligence

We initially trialled the Digimind platform just over 6 years ago, after looking at many alternative tools and platforms.Having used a tool called "website watcher" which had to be installed locally to alert on changes in web pages, moving to digimind could be compared to changing from a landline to using a modern smart phone.We originally looked at a wide range of products:-News monitors: Meltwater News, Factiva (great for sources, however lacking what a full CI platform can offer, sometimes work well in unison with Digimind itself, especially if they can offer RSS feeds which can be channelled directly in to Digimind)Clustering engines; - Kartoo Watch, Exalead (great for finding information and sources, but not much use for managing data itself)CI Platforms; QL2, Intelligenxia (now UReveal), Novintel (now global intelligence alliance), nStein (now a division of Open Text) and several more now defunct platforms.The closest to Digimind in terms of features looked to be QL2 as the others had gaps in one area or another.Digimind offered by far the most features and has the capability to allow multiple users access to a shared platform on a global basis.Support is also very good with new features and improvements being added on a regular basis.As the platform is "in the cloud" you can access it from anywhere with an internet connection via the website and your login.After 6 years of use we are still extremely happy with Digimind and have adopted the platform globally with users from different countries sharing information through it internally which likely would not have happend without the platform.Alternative products are now starting to appear but they still have a long way to go in order to offer the level of functionality and ongoing development which Digimind can offer.
Jonathan Fairbank | TrustRadius Reviewer

Return on Investment

Cirrus Insight

  • Customer data is paramount and Cirrus Insight supports optimal data integrity.
  • Ease of capturing updated customer information and sales activity helps in forecasting, operational insight, etc.
  • Facilitates transition of sales opportunities by seeing a clear trail of correspondence and customer updates.
Jason Miller | TrustRadius Reviewer

Digimind Intelligence

No answers on this topic

Screenshots

Digimind Intelligence

Pricing Details

Cirrus Insight

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$500*

* per installation

Cirrus Insight Editions & Modules

Edition
Starter$271
Closer$451
Rainmaker$721
  1. per user/month
Additional Pricing Details
Pricing based on annual billing.

Digimind Intelligence

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Digimind Intelligence Editions & Modules

Additional Pricing Details

Add comparison