Cirrus Insight vs Modus | TrustRadius

What users are saying about

Score 8.5 out of 10

Based on 47 reviews and ratings

Score 8.9 out of 10

Based on 6 reviews and ratings

Pros

Log email to Salesforce. You click one button and it logs for you. This is easier than adding the BCC email address that Salesforce provides as a way to log email.
Track views and engagement on these emails. It's nice to know if the email was opened and if links were clicked.
Update quick fields in Salesforce directly from their inbox using Cirrus. This prevented reps from needing to click into Salesforce, wait for it to load, then update fields like the phone number or name.
If the rep did need to open Salesforce, Cirrus provides a quick button to navigate to the Lead/Contact/Opportunity page quickly.

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Verified User

Program Manager in Sales

Computer Software Company, 1001-5000 employees

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Allows us to include video collateral in our portfolio
Allows visibility into an activity that the recipient performs once collateral is sent to them
Provides analytics around most and least used pieces of collateral
Allows our marketing team to generate and upload new collateral on demand

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Director of Sales Operations

Avella Specialty PharmacyPharmaceuticals, 501-1000 employees

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Cons

Outlook for Mac could use some work as an add-on because it's hard to read sometimes on my laptop. It's not a sidebar, like the Windows functionality, so it's harder to read.
Doesn't always find an opportunity, even though I know it's in our Salesforce system.
Randomly shuts down and doesn't log in properly at times. I've had to remove and re-download more than once.

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Kelsie Hamilton

Program Associate

First Fruit, Inc.Non-Profit Organization Management, 1-10 employees

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I wish the App UI was the same across all platforms. The app looks different on Windows than iOS.

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Verified User

Employee in Marketing

Transportation/Trucking/Railroad Company, 1001-5000 employees

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Likelihood to Renew

Cirrus Insight 9.1

Based on 1 answer

It is the best google to salesforce integration on the market.support is incredibly responsive and very helpful.They are constantly adding new features, and the current feature set is well beyond anything else that is currently offered in the market

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Co-Founder

OrgSpring1-10 employees

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Modus 9.0

Based on 1 answer

App Data Room has been instrumental in allowing our sale representatives to present up-to-date and innovative marketing collateral to potential customers. A second value add is that our Marketing Department is able to create and upload the most current material to the app so that our sales representatives have access to the most up-to-date information to present to our customers.

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Director of Sales Operations

Avella Specialty PharmacyPharmaceuticals, 501-1000 employees

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Usability

Cirrus Insight 9.1

Based on 1 answer

Very easy to use. Everything opens in a familiar interface right inside the google apps sidebar.It brings in salesforce records, so as long as you know google apps / gmail and salesforce you'll be all set.It's point and click.

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Co-Founder

OrgSpring1-10 employees

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Modus 10.0

Based on 1 answer

Overall, the App Data Room product is easy to use. Our Marketing Department is able to quickly upload updated and new material once they create the documents. Users are able to quickly find material filed by subject matter. Once the appropriate material is located, it can be presented on their iPad and emailed to prospective customers who indicate interest in the products.

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Director of Sales Operations

Avella Specialty PharmacyPharmaceuticals, 501-1000 employees

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Reliability and Availability

Cirrus Insight 9.1

Based on 1 answer

Haven't had a down issue in the almost 2 years I've been using the product.Support is also super responsive.

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Co-Founder

OrgSpring1-10 employees

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No score

No answers yet

No answers on this topic

Performance

Cirrus Insight 9.1

Based on 1 answer

Pulls in salesforce data very quickly, and syncs very quickly.

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Co-Founder

OrgSpring1-10 employees

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No score

No answers yet

No answers on this topic

Support Rating

No score

No answers yet

No answers on this topic

Modus 9.0

Based on 1 answer

The few support requests that we have submitted have been resolved within 2 business days. The App Data Room staff has also been responsive to suggestions from our staff to upgrade the product - specifically in the area of analytics.

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Director of Sales Operations

Avella Specialty PharmacyPharmaceuticals, 501-1000 employees

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Implementation Rating

Cirrus Insight 9.1

Based on 1 answer

The plugin is installed inside your internet browser as an extension/add-on.It can be found in most add on stores and is easy to install. Usually just a few clicks.It handles authorization for you once you sign in, and then takes care of all the rest.It couldn't be easier to get working right out of the box.You're up in running in less than 5 minutes.

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Co-Founder

OrgSpring1-10 employees

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Modus 10.0

Based on 1 answer

No, key insights. Implementation was easy. The App Data Room staff hosted initial training sessions for our support personnel, and then these support persons conducted training and support sessions for our users.

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Director of Sales Operations

Avella Specialty PharmacyPharmaceuticals, 501-1000 employees

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Alternatives Considered

Yesware regularly sent me alerts that my emails had been opened by someone who I hadn't sent them to, from locations they couldn't possibly have been. I also don't recall its Salesforce activity logging working as smoothly, though I last used Yesware more than 12 months ago so my memory isn't as fresh as it could be

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Sr. Customer Success Manager

DialSourceComputer Software, 11-50 employees

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We've used custom developed tools in the past but the upfront cost is very high and the solution we had was very costly to update. We did not have a CMS previously so real-time updates were unheard of. App Data Room has all of the features we previously had plus so much more.

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Verified User

Employee in Marketing

Transportation/Trucking/Railroad Company, 1001-5000 employees

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Return on Investment

Customer data is paramount and Cirrus Insight supports optimal data integrity.
Ease of capturing updated customer information and sales activity helps in forecasting, operational insight, etc.
Facilitates transition of sales opportunities by seeing a clear trail of correspondence and customer updates.

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Director of Business Development

Synegen, Inc.Information Technology and Services, 11-50 employees

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I don't have any hard numbers. But all I get are good reviews and compliments from our sales team and customers who interact with ADR.

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Verified User

Employee in Marketing

Transportation/Trucking/Railroad Company, 1001-5000 employees

View all 2 answers on this topic

Screenshots

See All (4) Cirrus Insight Screenshots

See All (5) Modus Screenshots

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

$500*

* per installation

Cirrus Insight Editions & Modules

Edition

Starter	$27¹
Closer	$45¹
Rainmaker	$72¹

per user/month

Additional Pricing Details

Pricing based on annual billing.

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

Modus Editions & Modules

—

Additional Pricing Details

The off-the-shelf version starts at $45 per user per month. Whitelabel, integrations, enterprise pricing and authentication packages available on request.

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