What users are saying about
50 Ratings
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Score 7.1 out of 100
31 Ratings
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Score 8.3 out of 100

Feature Set Ratings

    Prospecting

    Cirrus Insight

    Feature Set Not Supported
    N/A
    8.1

    Node.io by SugarCRM

    81%
    Node.io by SugarCRM ranks higher in 6/6 features

    Advanced search

    N/A
    0 Ratings
    9.3
    93%
    3 Ratings

    Identification of new leads

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    List quality

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    List upload/download

    N/A
    0 Ratings
    6.5
    65%
    2 Ratings

    Ideal customer targeting

    N/A
    0 Ratings
    8.5
    85%
    2 Ratings

    Load time/data access

    N/A
    0 Ratings
    8.3
    83%
    3 Ratings

    Sales Intelligence Data Standards

    Cirrus Insight

    Feature Set Not Supported
    N/A
    9.6

    Node.io by SugarCRM

    96%
    Node.io by SugarCRM ranks higher in 3/3 features

    Contact information

    N/A
    0 Ratings
    9.3
    93%
    3 Ratings

    Company information

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Industry information

    N/A
    0 Ratings
    9.5
    95%
    2 Ratings

    Data Augmentation & Lead Qualification

    Cirrus Insight

    Feature Set Not Supported
    N/A
    8.0

    Node.io by SugarCRM

    80%
    Node.io by SugarCRM ranks higher in 8/8 features

    Lead qualification process

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Smart lists and recommendations

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Salesforce integration

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Company/business profiles

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Alerts and reminders

    N/A
    0 Ratings
    8.7
    87%
    3 Ratings

    Data hygiene

    N/A
    0 Ratings
    5.3
    53%
    3 Ratings

    Tags

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Filters and segmentation

    N/A
    0 Ratings
    6.0
    60%
    2 Ratings

    Sales Intelligence Email Features

    Cirrus Insight

    Feature Set Not Supported
    N/A
    10.0

    Node.io by SugarCRM

    100%
    Node.io by SugarCRM ranks higher in 2/2 features

    Sales email templates

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Append emails to records

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Attribute Ratings

    • Cirrus Insight is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    10.0

    Cirrus Insight

    100%
    22 Ratings
    7.6

    Node.io by SugarCRM

    76%
    4 Ratings

    Likelihood to Renew

    9.1

    Cirrus Insight

    91%
    1 Rating

    Node.io by SugarCRM

    N/A
    0 Ratings

    Usability

    9.1

    Cirrus Insight

    91%
    1 Rating

    Node.io by SugarCRM

    N/A
    0 Ratings

    Availability

    9.1

    Cirrus Insight

    91%
    2 Ratings

    Node.io by SugarCRM

    N/A
    0 Ratings

    Performance

    9.1

    Cirrus Insight

    91%
    2 Ratings

    Node.io by SugarCRM

    N/A
    0 Ratings

    Implementation Rating

    9.1

    Cirrus Insight

    91%
    2 Ratings

    Node.io by SugarCRM

    N/A
    0 Ratings

    Likelihood to Recommend

    Cirrus Insight

    For someone who uses both Gmail and Salesforce as part of their main role, this software is an invaluable connector for them both. Some of the features are also not Salesforce specific - such as the Meeting Scheduler, which has proved invaluable to me, and I would recommend to any Gmail user who frequently set up meetings (either internally or externally).
    Anonymous | TrustRadius Reviewer

    Node.io by SugarCRM

    The way Community Tax uses Sugar from a users point of view is, it can house a lot of information for either a company or individual with the option of adding additional sub cases . The down side is there are licenses issued per user and 1 per user is not enough because most of the time we are multitasking. Therefore a program/software would be more suitable instead of using a URL.
    Joshua Willemse | TrustRadius Reviewer

    Pros

    Cirrus Insight

    • Log email to Salesforce. You click one button and it logs for you. This is easier than adding the BCC email address that Salesforce provides as a way to log email.
    • Track views and engagement on these emails. It's nice to know if the email was opened and if links were clicked.
    • Update quick fields in Salesforce directly from their inbox using Cirrus. This prevented reps from needing to click into Salesforce, wait for it to load, then update fields like the phone number or name.
    • If the rep did need to open Salesforce, Cirrus provides a quick button to navigate to the Lead/Contact/Opportunity page quickly.
    Anonymous | TrustRadius Reviewer

    Node.io by SugarCRM

    • Recalls data quickly and efficiently
    • Allows data to be easily transferred between employees and departments
    • Clear signaling of the client's case status and preferences for service
    John Keefe | TrustRadius Reviewer

    Cons

    Cirrus Insight

    • Outlook for Mac could use some work as an add-on because it's hard to read sometimes on my laptop. It's not a sidebar, like the Windows functionality, so it's harder to read.
    • Doesn't always find an opportunity, even though I know it's in our Salesforce system.
    • Randomly shuts down and doesn't log in properly at times. I've had to remove and re-download more than once.
    Kelsie Hamilton | TrustRadius Reviewer

    Node.io by SugarCRM

    • I feel like there are unnecessary steps needed when saving work, which makes it time consuming at times.
    • Being able to create my own dashboards to my liking has been a challenge and I have had to ask IT to assist with that.
    • The system has gone down many times on me, I am not sure if it due to updates, but it does disturb my productivity.
    Perla V. Ordonez | TrustRadius Reviewer

    Pricing Details

    Cirrus Insight

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional
    $500

    Starting Price

    $15 per month

    Cirrus Insight Editions & Modules

    Edition
    Starter$271
    Closer$451
    Rainmaker$721
    1. per user/month
    Additional Pricing Details
    Pricing based on annual billing.

    Node.io by SugarCRM

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Node.io by SugarCRM Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    Cirrus Insight

    Cirrus Insight 9.1
    Based on 1 answer
    It is the best google to salesforce integration on the market.support is incredibly responsive and very helpful.They are constantly adding new features, and the current feature set is well beyond anything else that is currently offered in the market
    Craig Grella | TrustRadius Reviewer

    Node.io by SugarCRM

    No score
    No answers yet
    No answers on this topic

    Usability

    Cirrus Insight

    Cirrus Insight 9.1
    Based on 1 answer
    Very easy to use. Everything opens in a familiar interface right inside the google apps sidebar.It brings in salesforce records, so as long as you know google apps / gmail and salesforce you'll be all set.It's point and click.
    Craig Grella | TrustRadius Reviewer

    Node.io by SugarCRM

    No score
    No answers yet
    No answers on this topic

    Reliability and Availability

    Cirrus Insight

    Cirrus Insight 9.1
    Based on 2 answers
    Haven't had a down issue in the almost 2 years I've been using the product.Support is also super responsive.
    Craig Grella | TrustRadius Reviewer

    Node.io by SugarCRM

    No score
    No answers yet
    No answers on this topic

    Performance

    Cirrus Insight

    Cirrus Insight 9.1
    Based on 2 answers
    Pulls in salesforce data very quickly, and syncs very quickly.
    Craig Grella | TrustRadius Reviewer

    Node.io by SugarCRM

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    Cirrus Insight

    Cirrus Insight 9.1
    Based on 2 answers
    The plugin is installed inside your internet browser as an extension/add-on.It can be found in most add on stores and is easy to install. Usually just a few clicks.It handles authorization for you once you sign in, and then takes care of all the rest.It couldn't be easier to get working right out of the box.You're up in running in less than 5 minutes.
    Craig Grella | TrustRadius Reviewer

    Node.io by SugarCRM

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Cirrus Insight

    Yesware regularly sent me alerts that my emails had been opened by someone who I hadn't sent them to, from locations they couldn't possibly have been. I also don't recall its Salesforce activity logging working as smoothly, though I last used Yesware more than 12 months ago so my memory isn't as fresh as it could be
    Blake Cohen | TrustRadius Reviewer

    Node.io by SugarCRM

    Node excels when it comes to lead intelligence like account-level and market insights. Its lead management module gives better segmentation and account identification. It is a good choice for mid-size companies (50-1000 employees) and their quality of support is very satisfactory. Its searchable data gives accurate results and its ease of integration with Salesforce is an added advantage over its competitors.
    Rahul Dhangar | TrustRadius Reviewer

    Return on Investment

    Cirrus Insight

    • Customer data is paramount and Cirrus Insight supports optimal data integrity.
    • Ease of capturing updated customer information and sales activity helps in forecasting, operational insight, etc.
    • Facilitates transition of sales opportunities by seeing a clear trail of correspondence and customer updates.
    Jason Miller | TrustRadius Reviewer

    Node.io by SugarCRM

    • Random updates.
    • Licenses per user.
    • Automatically logging out.
    Joshua Willemse | TrustRadius Reviewer

    Screenshots

    Node.io by SugarCRM

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