What users are saying about
50 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.1 out of 100
Based on 50 reviews and ratings
31 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 31 reviews and ratings
Feature Set Ratings
Prospecting
Cirrus Insight
Feature Set Not Supported
N/A
8.1
Node.io by SugarCRM
81%
Node.io by SugarCRM ranks higher in 6/6 features
Node.io by SugarCRM ranks higher in 6/6 features
Advanced search
N/A
0 Ratings
9.3
93%
3 Ratings
Identification of new leads
N/A
0 Ratings
9.0
90%
3 Ratings
List quality
N/A
0 Ratings
7.0
70%
2 Ratings
List upload/download
N/A
0 Ratings
6.5
65%
2 Ratings
Ideal customer targeting
N/A
0 Ratings
8.5
85%
2 Ratings
Load time/data access
N/A
0 Ratings
8.3
83%
3 Ratings
Sales Intelligence Data Standards
Cirrus Insight
Feature Set Not Supported
N/A
9.6
Node.io by SugarCRM
96%
Node.io by SugarCRM ranks higher in 3/3 features
Node.io by SugarCRM ranks higher in 3/3 features
Contact information
N/A
0 Ratings
9.3
93%
3 Ratings
Company information
N/A
0 Ratings
10.0
100%
3 Ratings
Industry information
N/A
0 Ratings
9.5
95%
2 Ratings
Data Augmentation & Lead Qualification
Cirrus Insight
Feature Set Not Supported
N/A
8.0
Node.io by SugarCRM
80%
Node.io by SugarCRM ranks higher in 8/8 features
Node.io by SugarCRM ranks higher in 8/8 features
Lead qualification process
N/A
0 Ratings
9.0
90%
3 Ratings
Smart lists and recommendations
N/A
0 Ratings
8.0
80%
2 Ratings
Salesforce integration
N/A
0 Ratings
10.0
100%
1 Rating
Company/business profiles
N/A
0 Ratings
9.0
90%
2 Ratings
Alerts and reminders
N/A
0 Ratings
8.7
87%
3 Ratings
Data hygiene
N/A
0 Ratings
5.3
53%
3 Ratings
Tags
N/A
0 Ratings
8.0
80%
2 Ratings
Filters and segmentation
N/A
0 Ratings
6.0
60%
2 Ratings
Sales Intelligence Email Features
Cirrus Insight
Feature Set Not Supported
N/A
10.0
Node.io by SugarCRM
100%
Node.io by SugarCRM ranks higher in 2/2 features
Node.io by SugarCRM ranks higher in 2/2 features
Sales email templates
N/A
0 Ratings
10.0
100%
1 Rating
Append emails to records
N/A
0 Ratings
10.0
100%
1 Rating
Attribute Ratings
- Cirrus Insight is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
10.0
Cirrus Insight
100%
22 Ratings
7.6
Node.io by SugarCRM
76%
4 Ratings
Likelihood to Renew
9.1
Cirrus Insight
91%
1 Rating
Node.io by SugarCRM
N/A
0 Ratings
Usability
9.1
Cirrus Insight
91%
1 Rating
Node.io by SugarCRM
N/A
0 Ratings
Availability
9.1
Cirrus Insight
91%
2 Ratings
Node.io by SugarCRM
N/A
0 Ratings
Performance
9.1
Cirrus Insight
91%
2 Ratings
Node.io by SugarCRM
N/A
0 Ratings
Implementation Rating
9.1
Cirrus Insight
91%
2 Ratings
Node.io by SugarCRM
N/A
0 Ratings
Likelihood to Recommend
Cirrus Insight
For someone who uses both Gmail and Salesforce as part of their main role, this software is an invaluable connector for them both. Some of the features are also not Salesforce specific - such as the Meeting Scheduler, which has proved invaluable to me, and I would recommend to any Gmail user who frequently set up meetings (either internally or externally).

Verified User
Professional in Information Technology
Publishing Company, 1001-5000 employeesNode.io by SugarCRM
The way Community Tax uses Sugar from a users point of view is, it can house a lot of information for either a company or individual with the option of adding additional sub cases . The down side is there are licenses issued per user and 1 per user is not enough because most of the time we are multitasking. Therefore a program/software would be more suitable instead of using a URL.
Case Analyst
Community Tax LLCAccounting, 51-200 employees
Pros
Cirrus Insight
- Log email to Salesforce. You click one button and it logs for you. This is easier than adding the BCC email address that Salesforce provides as a way to log email.
- Track views and engagement on these emails. It's nice to know if the email was opened and if links were clicked.
- Update quick fields in Salesforce directly from their inbox using Cirrus. This prevented reps from needing to click into Salesforce, wait for it to load, then update fields like the phone number or name.
- If the rep did need to open Salesforce, Cirrus provides a quick button to navigate to the Lead/Contact/Opportunity page quickly.

Verified User
Program Manager in Sales
Computer Software Company, 1001-5000 employeesNode.io by SugarCRM
- Recalls data quickly and efficiently
- Allows data to be easily transferred between employees and departments
- Clear signaling of the client's case status and preferences for service
File clerk
Community TaxFinancial Services, 51-200 employees
Cons
Cirrus Insight
- Outlook for Mac could use some work as an add-on because it's hard to read sometimes on my laptop. It's not a sidebar, like the Windows functionality, so it's harder to read.
- Doesn't always find an opportunity, even though I know it's in our Salesforce system.
- Randomly shuts down and doesn't log in properly at times. I've had to remove and re-download more than once.
Program Associate
First Fruit, Inc.Non-Profit Organization Management, 1-10 employees
Node.io by SugarCRM
- I feel like there are unnecessary steps needed when saving work, which makes it time consuming at times.
- Being able to create my own dashboards to my liking has been a challenge and I have had to ask IT to assist with that.
- The system has gone down many times on me, I am not sure if it due to updates, but it does disturb my productivity.
Senior Case Analyst
Community Tax, LLCFinancial Services, 51-200 employees
Pricing Details
Cirrus Insight
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$500
Starting Price
$15 per month
Cirrus Insight Editions & Modules
Edition
Starter | $271 |
---|---|
Closer | $451 |
Rainmaker | $721 |
- per user/month
Additional Pricing Details
Pricing based on annual billing.Node.io by SugarCRM
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Node.io by SugarCRM Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Cirrus Insight
Cirrus Insight 9.1
Based on 1 answer
It is the best google to salesforce integration on the market.support is incredibly responsive and very helpful.They are constantly adding new features, and the current feature set is well beyond anything else that is currently offered in the market
Co-Founder
OrgSpring1-10 employees
Node.io by SugarCRM
No score
No answers yet
No answers on this topic
Usability
Cirrus Insight
Cirrus Insight 9.1
Based on 1 answer
Very easy to use. Everything opens in a familiar interface right inside the google apps sidebar.It brings in salesforce records, so as long as you know google apps / gmail and salesforce you'll be all set.It's point and click.
Co-Founder
OrgSpring1-10 employees
Node.io by SugarCRM
No score
No answers yet
No answers on this topic
Reliability and Availability
Cirrus Insight
Cirrus Insight 9.1
Based on 2 answers
Haven't had a down issue in the almost 2 years I've been using the product.Support is also super responsive.
Co-Founder
OrgSpring1-10 employees
Node.io by SugarCRM
No score
No answers yet
No answers on this topic
Performance
Cirrus Insight
Cirrus Insight 9.1
Based on 2 answers
Pulls in salesforce data very quickly, and syncs very quickly.
Co-Founder
OrgSpring1-10 employees
Node.io by SugarCRM
No score
No answers yet
No answers on this topic
Implementation Rating
Cirrus Insight
Cirrus Insight 9.1
Based on 2 answers
The plugin is installed inside your internet browser as an extension/add-on.It can be found in most add on stores and is easy to install. Usually just a few clicks.It handles authorization for you once you sign in, and then takes care of all the rest.It couldn't be easier to get working right out of the box.You're up in running in less than 5 minutes.
Co-Founder
OrgSpring1-10 employees
Node.io by SugarCRM
No score
No answers yet
No answers on this topic
Alternatives Considered
Cirrus Insight
Yesware regularly sent me alerts that my emails had been opened by someone who I hadn't sent them to, from locations they couldn't possibly have been. I also don't recall its Salesforce activity logging working as smoothly, though I last used Yesware more than 12 months ago so my memory isn't as fresh as it could be
Sr. Customer Success Manager
DialSourceComputer Software, 11-50 employees
Node.io by SugarCRM
Node excels when it comes to lead intelligence like account-level and market insights. Its lead management module gives better segmentation and account identification. It is a good choice for mid-size companies (50-1000 employees) and their quality of support is very satisfactory. Its searchable data gives accurate results and its ease of integration with Salesforce is an added advantage over its competitors.
Web Technologist
Left Right MindInformation Technology and Services, 51-200 employees
Return on Investment
Cirrus Insight
- Customer data is paramount and Cirrus Insight supports optimal data integrity.
- Ease of capturing updated customer information and sales activity helps in forecasting, operational insight, etc.
- Facilitates transition of sales opportunities by seeing a clear trail of correspondence and customer updates.
Director of Business Development
Synegen, Inc.Information Technology and Services, 11-50 employees
Node.io by SugarCRM
- Random updates.
- Licenses per user.
- Automatically logging out.
Case Analyst
Community Tax LLCAccounting, 51-200 employees