Cirrus Insight vs Node.io by SugarCRM | TrustRadius

What users are saying about

Score 8.6 out of 10

Based on 47 reviews and ratings

Score 8.6 out of 10

Based on 30 reviews and ratings

Feature Rating Comparison

Cirrus Insight

Node.io by SugarCRM

Advanced search

Identification of new leads

List quality

List upload/download

Ideal customer targeting

Load time/data access

Cirrus Insight

Node.io by SugarCRM

Contact information

Company information

Industry information

Cirrus Insight

Node.io by SugarCRM

Lead qualification process

Smart lists and recommendations

Salesforce integration

Company/business profiles

Alerts and reminders

Data hygiene

Tags

Filters and segmentation

Cirrus Insight

Node.io by SugarCRM

Sales email templates

Append emails to records

Pros

Log email to Salesforce. You click one button and it logs for you. This is easier than adding the BCC email address that Salesforce provides as a way to log email.
Track views and engagement on these emails. It's nice to know if the email was opened and if links were clicked.
Update quick fields in Salesforce directly from their inbox using Cirrus. This prevented reps from needing to click into Salesforce, wait for it to load, then update fields like the phone number or name.
If the rep did need to open Salesforce, Cirrus provides a quick button to navigate to the Lead/Contact/Opportunity page quickly.

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Verified User

Program Manager in Sales

Computer Software Company, 1001-5000 employees

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Recalls data quickly and efficiently
Allows data to be easily transferred between employees and departments
Clear signaling of the client's case status and preferences for service

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File clerk

Community TaxFinancial Services, 51-200 employees

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Cons

Outlook for Mac could use some work as an add-on because it's hard to read sometimes on my laptop. It's not a sidebar, like the Windows functionality, so it's harder to read.
Doesn't always find an opportunity, even though I know it's in our Salesforce system.
Randomly shuts down and doesn't log in properly at times. I've had to remove and re-download more than once.

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Kelsie Hamilton

Program Associate

First Fruit, Inc.Non-Profit Organization Management, 1-10 employees

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I feel like there are unnecessary steps needed when saving work, which makes it time consuming at times.
Being able to create my own dashboards to my liking has been a challenge and I have had to ask IT to assist with that.
The system has gone down many times on me, I am not sure if it due to updates, but it does disturb my productivity.

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Perla V. Ordonez

Senior Case Analyst

Community Tax, LLCFinancial Services, 51-200 employees

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Likelihood to Renew

Cirrus Insight 9.1

Based on 1 answer

It is the best google to salesforce integration on the market.support is incredibly responsive and very helpful.They are constantly adding new features, and the current feature set is well beyond anything else that is currently offered in the market

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Co-Founder

OrgSpring1-10 employees

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No score

No answers yet

No answers on this topic

Usability

Cirrus Insight 9.1

Based on 1 answer

Very easy to use. Everything opens in a familiar interface right inside the google apps sidebar.It brings in salesforce records, so as long as you know google apps / gmail and salesforce you'll be all set.It's point and click.

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Co-Founder

OrgSpring1-10 employees

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No score

No answers yet

No answers on this topic

Reliability and Availability

Cirrus Insight 9.1

Based on 1 answer

Haven't had a down issue in the almost 2 years I've been using the product.Support is also super responsive.

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Co-Founder

OrgSpring1-10 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Performance

Cirrus Insight 9.1

Based on 1 answer

Pulls in salesforce data very quickly, and syncs very quickly.

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Co-Founder

OrgSpring1-10 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Implementation Rating

Cirrus Insight 9.1

Based on 1 answer

The plugin is installed inside your internet browser as an extension/add-on.It can be found in most add on stores and is easy to install. Usually just a few clicks.It handles authorization for you once you sign in, and then takes care of all the rest.It couldn't be easier to get working right out of the box.You're up in running in less than 5 minutes.

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Co-Founder

OrgSpring1-10 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Alternatives Considered

Yesware regularly sent me alerts that my emails had been opened by someone who I hadn't sent them to, from locations they couldn't possibly have been. I also don't recall its Salesforce activity logging working as smoothly, though I last used Yesware more than 12 months ago so my memory isn't as fresh as it could be

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Sr. Customer Success Manager

DialSourceComputer Software, 11-50 employees

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Node excels when it comes to lead intelligence like account-level and market insights. Its lead management module gives better segmentation and account identification. It is a good choice for mid-size companies (50-1000 employees) and their quality of support is very satisfactory. Its searchable data gives accurate results and its ease of integration with Salesforce is an added advantage over its competitors.

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Web Technologist

Left Right MindInformation Technology and Services, 51-200 employees

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Return on Investment

Customer data is paramount and Cirrus Insight supports optimal data integrity.
Ease of capturing updated customer information and sales activity helps in forecasting, operational insight, etc.
Facilitates transition of sales opportunities by seeing a clear trail of correspondence and customer updates.

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Director of Business Development

Synegen, Inc.Information Technology and Services, 11-50 employees

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Random updates.
Licenses per user.
Automatically logging out.

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Joshua Willemse

Case Analyst

Community Tax LLCAccounting, 51-200 employees

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Screenshots

See All (4) Cirrus Insight Screenshots

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

$500*

* per installation

Cirrus Insight Editions & Modules

Edition

Starter	$27¹
Closer	$45¹
Rainmaker	$72¹

per user/month

Additional Pricing Details

Pricing based on annual billing.

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Node.io by SugarCRM Editions & Modules

—

Additional Pricing Details

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Rating Summary

Cirrus Insight

Node.io by SugarCRM

Cirrus Insight

Node.io by SugarCRM

Cirrus Insight

Node.io by SugarCRM

Cirrus Insight

Node.io by SugarCRM

Cirrus Insight

Node.io by SugarCRM

Cirrus Insight

Node.io by SugarCRM

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