What users are saying about
47 Ratings
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Score 8.6 out of 100
30 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Cirrus Insight

For someone who uses both Gmail and Salesforce as part of their main role, this software is an invaluable connector for them both. Some of the features are also not Salesforce specific - such as the Meeting Scheduler, which has proved invaluable to me, and I would recommend to any Gmail user who frequently set up meetings (either internally or externally).
Anonymous | TrustRadius Reviewer

Node.io by SugarCRM

The way Community Tax uses Sugar from a users point of view is, it can house a lot of information for either a company or individual with the option of adding additional sub cases . The down side is there are licenses issued per user and 1 per user is not enough because most of the time we are multitasking. Therefore a program/software would be more suitable instead of using a URL.
Joshua Willemse | TrustRadius Reviewer

Feature Rating Comparison

Prospecting

Cirrus Insight
Node.io by SugarCRM
8.1
Advanced search
Cirrus Insight
Node.io by SugarCRM
9.3
Identification of new leads
Cirrus Insight
Node.io by SugarCRM
9.0
List quality
Cirrus Insight
Node.io by SugarCRM
7.0
List upload/download
Cirrus Insight
Node.io by SugarCRM
6.5
Ideal customer targeting
Cirrus Insight
Node.io by SugarCRM
8.5
Load time/data access
Cirrus Insight
Node.io by SugarCRM
8.3

Sales Intelligence Data Standards

Cirrus Insight
Node.io by SugarCRM
9.6
Contact information
Cirrus Insight
Node.io by SugarCRM
9.3
Company information
Cirrus Insight
Node.io by SugarCRM
10.0
Industry information
Cirrus Insight
Node.io by SugarCRM
9.5

Data Augmentation & Lead Qualification

Cirrus Insight
Node.io by SugarCRM
8.0
Lead qualification process
Cirrus Insight
Node.io by SugarCRM
9.0
Smart lists and recommendations
Cirrus Insight
Node.io by SugarCRM
8.0
Salesforce integration
Cirrus Insight
Node.io by SugarCRM
10.0
Company/business profiles
Cirrus Insight
Node.io by SugarCRM
9.0
Alerts and reminders
Cirrus Insight
Node.io by SugarCRM
8.7
Data hygiene
Cirrus Insight
Node.io by SugarCRM
5.3
Tags
Cirrus Insight
Node.io by SugarCRM
8.0
Filters and segmentation
Cirrus Insight
Node.io by SugarCRM
6.0

Sales Intelligence Email Features

Cirrus Insight
Node.io by SugarCRM
10.0
Sales email templates
Cirrus Insight
Node.io by SugarCRM
10.0
Append emails to records
Cirrus Insight
Node.io by SugarCRM
10.0

Pros

Cirrus Insight

  • Log email to Salesforce. You click one button and it logs for you. This is easier than adding the BCC email address that Salesforce provides as a way to log email.
  • Track views and engagement on these emails. It's nice to know if the email was opened and if links were clicked.
  • Update quick fields in Salesforce directly from their inbox using Cirrus. This prevented reps from needing to click into Salesforce, wait for it to load, then update fields like the phone number or name.
  • If the rep did need to open Salesforce, Cirrus provides a quick button to navigate to the Lead/Contact/Opportunity page quickly.
Anonymous | TrustRadius Reviewer

Node.io by SugarCRM

  • Recalls data quickly and efficiently
  • Allows data to be easily transferred between employees and departments
  • Clear signaling of the client's case status and preferences for service
John Keefe | TrustRadius Reviewer

Cons

Cirrus Insight

  • Outlook for Mac could use some work as an add-on because it's hard to read sometimes on my laptop. It's not a sidebar, like the Windows functionality, so it's harder to read.
  • Doesn't always find an opportunity, even though I know it's in our Salesforce system.
  • Randomly shuts down and doesn't log in properly at times. I've had to remove and re-download more than once.
Kelsie Hamilton | TrustRadius Reviewer

Node.io by SugarCRM

  • I feel like there are unnecessary steps needed when saving work, which makes it time consuming at times.
  • Being able to create my own dashboards to my liking has been a challenge and I have had to ask IT to assist with that.
  • The system has gone down many times on me, I am not sure if it due to updates, but it does disturb my productivity.
Perla V. Ordonez | TrustRadius Reviewer

Likelihood to Renew

Cirrus Insight

Cirrus Insight 9.1
Based on 1 answer
It is the best google to salesforce integration on the market.support is incredibly responsive and very helpful.They are constantly adding new features, and the current feature set is well beyond anything else that is currently offered in the market
Craig Grella | TrustRadius Reviewer

Node.io by SugarCRM

No score
No answers yet
No answers on this topic

Usability

Cirrus Insight

Cirrus Insight 9.1
Based on 1 answer
Very easy to use. Everything opens in a familiar interface right inside the google apps sidebar.It brings in salesforce records, so as long as you know google apps / gmail and salesforce you'll be all set.It's point and click.
Craig Grella | TrustRadius Reviewer

Node.io by SugarCRM

No score
No answers yet
No answers on this topic

Reliability and Availability

Cirrus Insight

Cirrus Insight 9.1
Based on 1 answer
Haven't had a down issue in the almost 2 years I've been using the product.Support is also super responsive.
Craig Grella | TrustRadius Reviewer

Node.io by SugarCRM

No score
No answers yet
No answers on this topic

Performance

Cirrus Insight

Cirrus Insight 9.1
Based on 1 answer
Pulls in salesforce data very quickly, and syncs very quickly.
Craig Grella | TrustRadius Reviewer

Node.io by SugarCRM

No score
No answers yet
No answers on this topic

Implementation Rating

Cirrus Insight

Cirrus Insight 9.1
Based on 1 answer
The plugin is installed inside your internet browser as an extension/add-on.It can be found in most add on stores and is easy to install. Usually just a few clicks.It handles authorization for you once you sign in, and then takes care of all the rest.It couldn't be easier to get working right out of the box.You're up in running in less than 5 minutes.
Craig Grella | TrustRadius Reviewer

Node.io by SugarCRM

No score
No answers yet
No answers on this topic

Alternatives Considered

Cirrus Insight

Yesware regularly sent me alerts that my emails had been opened by someone who I hadn't sent them to, from locations they couldn't possibly have been. I also don't recall its Salesforce activity logging working as smoothly, though I last used Yesware more than 12 months ago so my memory isn't as fresh as it could be
Blake Cohen | TrustRadius Reviewer

Node.io by SugarCRM

Node excels when it comes to lead intelligence like account-level and market insights. Its lead management module gives better segmentation and account identification. It is a good choice for mid-size companies (50-1000 employees) and their quality of support is very satisfactory. Its searchable data gives accurate results and its ease of integration with Salesforce is an added advantage over its competitors.
Rahul Dhangar | TrustRadius Reviewer

Return on Investment

Cirrus Insight

  • Customer data is paramount and Cirrus Insight supports optimal data integrity.
  • Ease of capturing updated customer information and sales activity helps in forecasting, operational insight, etc.
  • Facilitates transition of sales opportunities by seeing a clear trail of correspondence and customer updates.
Jason Miller | TrustRadius Reviewer

Node.io by SugarCRM

  • Random updates.
  • Licenses per user.
  • Automatically logging out.
Joshua Willemse | TrustRadius Reviewer

Screenshots

Node.io by SugarCRM

Pricing Details

Cirrus Insight

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$500*

* per installation

Cirrus Insight Editions & Modules

Edition
Starter$271
Closer$451
Rainmaker$721
  1. per user/month
Additional Pricing Details
Pricing based on annual billing.

Node.io by SugarCRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Node.io by SugarCRM Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cirrus Insight
9.8
Node.io by SugarCRM
7.7

Likelihood to Renew

Cirrus Insight
9.1
Node.io by SugarCRM

Usability

Cirrus Insight
9.1
Node.io by SugarCRM

Reliability and Availability

Cirrus Insight
9.1
Node.io by SugarCRM

Performance

Cirrus Insight
9.1
Node.io by SugarCRM

Implementation Rating

Cirrus Insight
9.1
Node.io by SugarCRM

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