Cisco 1000 Series Aggregation Services Routers (ASR 1000)
Score 8.9 out of 10
N/A
The Cisco 1000 Series Aggregation Services Routers (ASR 1000) is a SD-WAN ready router.
N/A
GoTo Resolve
Score 8.0 out of 10
N/A
GoTo Resolve is an all-in-one IT management and support software built for today's small-to-medium-sized businesses. It helps IT professionals streamline their help desk by bringing together the tools they need to engage, identify problems, and fix issues faster—all in one place. It combines remote monitoring and management capabilities with remote access and support, conversational ticketing, and zero trust architecture into a single consolidated platform. It is presented by the vendor as…
$0
for 3 agents and unlimited endpoints
Pricing
Cisco 1000 Series Aggregation Services Routers (ASR 1000)
GoTo Resolve
Editions & Modules
No answers on this topic
GoTo Resolve Free
$0
for 3 agents and unlimited endpoints
GoTo Resolve MDM
$2.75
per month per endpoint
GoTo Resolve Remote Support
$40
per month per user
GoTo Resolve Basic
$55
per month for 1 agent and 25 endpoints
GoTo Resolve Standard
$190
per month for 3 agents and 100 endpoints
Offerings
Pricing Offerings
Cisco 1000 Series Aggregation Services Routers (ASR 1000)
GoTo Resolve
Free Trial
No
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
—
Prices are listed per month and billed annually.
Month to month contracts are also available
MDM is available as a standalone or as an add-on.
Additional endpoints and agents and save up to 20%
Cisco 1000 Series Aggregation Services Routers (ASR 1000)
GoTo Resolve
Likelihood to Recommend
Cisco
- It is well suited for companies that have a big WAN environment, this devices can fit in there easily and have multiple provider circuits. - Well suited for private cloud environments where multi tenancy is required, - Device can be used as IPN/ISN device as it supports jumbo frames for an ACI multi-site/remote leaf deployment. - Device is well suited for branches that have their own DIA and MPLS circuits.
Go To Resolve is an ideal solution for larger organizations that span multiple offices/locations. In our case, we work for an international corporation that spans across the nation. Our IT department is typically outsourced from the United States, and we have one in-house IT staff member who looks after the hardware concerns more commonly. With the large number of staff working for our organization, we can be demanding in terms of needing technical support. GoTo Resolve has made this much more practical and convenient for our organization.
The ASR 1000 series routers can, as with most devices, improve with additional memory capacity and upgraded chip sets for faster processing.
There seems to be limitations on the number of routing sessions the smaller ASR devices can handle, which can be overcome with proper planning and placement within the network.
The device without a doubts performs at the level required and expected, we can renew it and use it as we have been using it for years. The device can be used as DCI, IPN/ISN, or even private cloud for customer circuit handoff, it also supports IPSec properly. The device is well suited in multiple segments of the network.
I would say yes, we would definitely renew, everyone likes it in the IT dept, and there are more features we have yet to put to use. I am expanding the Windows update / Endpoint features as I get time, and the remote PowerShell console is unbeatable for me at present when facing remote computers that are not letting create a new remote PSSession.
All our modular contingency service exercises use this equipment, it allows us to perform this type of exercises very easily, in a controlled and effective way. It is used at least once a month for these types of events. It also allows configuration replication in computers that are under the same model.
User interface is extremely intuitive. It is very easy to use. No training needed for my technicians. GoTo Resolve has made it easy for me to provide remote assistance to users from anywhere. I was very easily able to get it to run on my smart phone allowing me to quickly solve a IT issue at work while in the middle of a road trip.
Usually available without a problem, although sometimes calls get dropped or users sit in empty meeting rooms while waiting for an admin to arrive, while the call is actually going on.
If you are connected to someone with proper bandwidth, there are no issues at all. With all things, if you connect to someone with dial-up (yes, it still exists), the performance is terrible.
We have received training on the equipment, which has made us add more networks on our own, we provide first level support, we validate the publication of the equipment and we can satisfy the needs of our internal clients in terms of the prompt recovery of the affected services
Ive used their tech support a handful of times, and each time they have been able to help me sort out any hiccups or kinks that arise. They have a resourceful knowledge base, and have experts available for training and troubleshooting. I often recommend them to my other coworkers and colleagues because of the ease of use and security
GoToAssist SeeIt was very easy to implement. As long as your techs have a basic understanding of most remote support tools they will be able to understand this product easily.
Before standardizing on the Cisco ASR 1000 we had explored the idea of using Juniper routers. Ultimately we felt the Cisco ASR 1000 was a better fit at the time. We have been very happy with this decision, but it might not be the right decision for everyone. It fit our environment and our needs very well, Juniper is also a very good choice.
In NinjaOne, The ticketing system may benefit from additional features like the option to use a custom domain for the support email address, as it is currently rather basic. Additionally, it has issues with correctly displaying photos, either not showing up at all or removing them from emails that are received. Similarly, attachments have the ability to filter what passes through; some attachment objects, like eml files, are dropped. On the other hand, GoTo Resolve offers seamless Ticketing System.
It is a healthy return on investment with planned packed size data. Average unicast latency is low and consistent with small and large packets (barring mid-sized).
Cisco devices last longer and also have a decent trade-in policy to recover some value when equipment is replaced.
Higher concurrent IPSec tunnels are offered, we tested for 1500+, fielding both encrypted and a mix of encrypted and cleartext traffic.
