Cisco 1000 Series Aggregation Services Routers (ASR 1000) vs. Zoom

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco 1000 Series Aggregation Services Routers (ASR 1000)
Score 9.0 out of 10
N/A
The Cisco 1000 Series Aggregation Services Routers (ASR 1000) is a SD-WAN ready router.N/A
Zoom
Score 8.2 out of 10
N/A
Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone, Meetings, omnichannel cloud Contact Center, smart recordings, and Whiteboard.
$5
per month per license
Pricing
Cisco 1000 Series Aggregation Services Routers (ASR 1000)Zoom
Editions & Modules
No answers on this topic
Add-On Zoom Translated Captions
$5
per month per license
Add-On - Zoom Whiteboard
$24.90
per year
Pro
$149.90
per year per user
Business
$199.90
per year per user
Business Plus
$250.00
per year per user
Add-On - Conference Room Connector
$499
per year
Basic
Free
Enterprise
Custom
Add-On - Large Meetings
starting at $600
per year
Add-On - Cloud Storage
starting at $120
per year
Add-On Audio Conferencing
starting at $1200
per year
Add-On Zoom Phone Power Pack
Starting at $300
per year per user
Add-On - Zoom IQ for Sales
Contact Sales
Add-On - Quality of Service Subscription
Contact Sales
Offerings
Pricing Offerings
Cisco 1000 Series Aggregation Services Routers (ASR 1000)Zoom
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco 1000 Series Aggregation Services Routers (ASR 1000)Zoom
Considered Both Products
Cisco 1000 Series Aggregation Services Routers (ASR 1000)

No answer on this topic

Zoom
Chose Zoom
I haven't used other products besides Zoom. I don't know if the competition provides a similar service or not but Zoom was effective for us.
Top Pros
Top Cons
Features
Cisco 1000 Series Aggregation Services Routers (ASR 1000)Zoom
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Cisco 1000 Series Aggregation Services Routers (ASR 1000)
-
Ratings
Zoom
7.2
713 Ratings
11% below category average
High quality audio00 Ratings7.7707 Ratings
High quality video00 Ratings7.6709 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Cisco 1000 Series Aggregation Services Routers (ASR 1000)
-
Ratings
Zoom
7.5
703 Ratings
6% below category average
Desktop sharing00 Ratings8.1702 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Cisco 1000 Series Aggregation Services Routers (ASR 1000)
-
Ratings
Zoom
7.5
708 Ratings
6% below category average
Calendar integration00 Ratings7.5631 Ratings
Meeting initiation00 Ratings7.9690 Ratings
Record meetings / events00 Ratings7.7663 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Cisco 1000 Series Aggregation Services Routers (ASR 1000)
-
Ratings
Zoom
7.3
617 Ratings
5% below category average
Live chat00 Ratings7.5599 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Cisco 1000 Series Aggregation Services Routers (ASR 1000)
-
Ratings
Zoom
7.2
595 Ratings
4% below category average
User authentication00 Ratings6.8515 Ratings
Participant roles & permissions00 Ratings7.0568 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Cisco 1000 Series Aggregation Services Routers (ASR 1000)
-
Ratings
Zoom
6.2
19 Ratings
27% below category average
Hosted PBX00 Ratings5.811 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings5.713 Ratings
Directory of employee names00 Ratings7.115 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Cisco 1000 Series Aggregation Services Routers (ASR 1000)
-
Ratings
Zoom
7.1
22 Ratings
14% below category average
Answering rules00 Ratings7.012 Ratings
Call recording00 Ratings8.319 Ratings
Call park00 Ratings6.312 Ratings
Call screening00 Ratings6.912 Ratings
Message alerts00 Ratings6.716 Ratings
Business SMS/External Messaging00 Ratings7.18 Ratings
Voicemail Transcription00 Ratings7.512 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Cisco 1000 Series Aggregation Services Routers (ASR 1000)
-
Ratings
Zoom
7.7
22 Ratings
11% below category average
Mobile app for iOS00 Ratings8.320 Ratings
Mobile app for Android00 Ratings7.115 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
Cisco 1000 Series Aggregation Services Routers (ASR 1000)
-
Ratings
Zoom
6.0
14 Ratings
22% below category average
Centralized communications management00 Ratings5.411 Ratings
Team messaging00 Ratings5.812 Ratings
Team document sharing00 Ratings7.112 Ratings
Call and meeting analytics00 Ratings5.712 Ratings
Best Alternatives
Cisco 1000 Series Aggregation Services Routers (ASR 1000)Zoom
Small Businesses

No answers on this topic

Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.2 out of 10
Medium-sized Companies
Cisco Routers
Cisco Routers
Score 8.4 out of 10
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.2 out of 10
Enterprises
Cisco Routers
Cisco Routers
Score 8.4 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco 1000 Series Aggregation Services Routers (ASR 1000)Zoom
Likelihood to Recommend
9.2
(25 ratings)
7.1
(733 ratings)
Likelihood to Renew
9.0
(2 ratings)
4.1
(16 ratings)
Usability
9.9
(2 ratings)
6.8
(39 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
9.0
(2 ratings)
Support Rating
9.3
(3 ratings)
4.1
(39 ratings)
Implementation Rating
10.0
(1 ratings)
9.6
(7 ratings)
Configurability
-
(0 ratings)
7.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.9
(13 ratings)
Ease of integration
-
(0 ratings)
10.0
(1 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
9.2
(8 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Cisco 1000 Series Aggregation Services Routers (ASR 1000)Zoom
Likelihood to Recommend
Cisco
- It is well suited for companies that have a big WAN environment, this devices can fit in there easily and have multiple provider circuits. - Well suited for private cloud environments where multi tenancy is required, - Device can be used as IPN/ISN device as it supports jumbo frames for an ACI multi-site/remote leaf deployment. - Device is well suited for branches that have their own DIA and MPLS circuits.
Read full review
Zoom
I think Zoom runs circles around Teams! I just wish starting meetings was easier - anyone with a link should be able to start the meeting the way you can in Teams. It would also be great to be able to see participants when you are sharing your screen.
Read full review
Pros
Cisco
  • These routers are very good at performing 24x7! This is key to running an organization where employees are working 24x7.
  • The ZBFW feature works especially well to help lockdown and protect your network.
  • Having the ability to perform in-service upgrades is a key feature in keeping your network up at all times.
Read full review
Zoom
  • I love how easy it is to set the focus on the presenter. It is annoying when people don't spotlight themselves as a presenter, so you get to see the whole gallery of attendees in smaller, two-inch windows.
  • I like the capability of having break-out rooms. Even though I don't use them very often, it is nice to have them available if the right situation presents itself for smaller group chats.
  • The recording quality is better than I have experienced with other products (Microsoft Teams, WebEx, etc.), and the fact that it is already an MP4, so I don't have to convert it for publishing on our intranet is huge to me.
Read full review
Cons
Cisco
  • The ASR 1000 series routers can, as with most devices, improve with additional memory capacity and upgraded chip sets for faster processing.
  • There seems to be limitations on the number of routing sessions the smaller ASR devices can handle, which can be overcome with proper planning and placement within the network.
Read full review
Zoom
  • Sharing zoom complete information is not visible on the screen, and also a bit is confusing minimizing and maximizing.
  • Every time someone enters the chat, a chat box appears on my screen, and some features are missing from this version.
  • Automatic conference connection based on a schedule isn't an option, and neither is enhanced security measures.
Read full review
Likelihood to Renew
Cisco
The device without a doubts performs at the level required and expected, we can renew it and use it as we have been using it for years. The device can be used as DCI, IPN/ISN, or even private cloud for customer circuit handoff, it also supports IPSec properly. The device is well suited in multiple segments of the network.
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Zoom
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
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Usability
Cisco
All our modular contingency service exercises use this equipment, it allows us to perform this type of exercises very easily, in a controlled and effective way. It is used at least once a month for these types of events. It also allows configuration replication in computers that are under the same model.
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Zoom
Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
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Reliability and Availability
Cisco
No answers on this topic
Zoom
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
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Performance
Cisco
No answers on this topic
Zoom
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
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Support Rating
Cisco
We have received training on the equipment, which has made us add more networks on our own, we provide first level support, we validate the publication of the equipment and we can satisfy the needs of our internal clients in terms of the prompt recovery of the affected services
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Zoom
As I've written before, Zoom makes us feel like we matter and that we're a client rather than a customer. They want us to succeed and they put in the time to make sure that we do. I feel like they're more of a business partner rather than simply a vendor or supplier. They spent a lot of time onboarding with us, giving us demos, helping us get set up, and then giving us follow-up to be sure it's going well.
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Implementation Rating
Cisco
Implementation was as per design and all best practice configuration was followed.
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Zoom
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
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Alternatives Considered
Cisco
Before standardizing on the Cisco ASR 1000 we had explored the idea of using Juniper routers. Ultimately we felt the Cisco ASR 1000 was a better fit at the time. We have been very happy with this decision, but it might not be the right decision for everyone. It fit our environment and our needs very well, Juniper is also a very good choice.
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Zoom
Zoom cannot be beaten for ubiquity - 100% of my clients and prospective clients are already familiar with Zoom. This is the #1 reason why I use Zoom. Additionally, Zoom integrates with AcuityScheduling, saving me a lot of time in creating meetings and adding them to the calendar. Zoom is disappointing in terms of video quality, interactivity features, and privacy. In cases where I need to use the recording of webinars for digital products, I will always use Crowdcast, and in cases where privacy is essential, I will use JitsiMeet.
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Contract Terms and Pricing Model
Cisco
No answers on this topic
Zoom
The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
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Scalability
Cisco
No answers on this topic
Zoom
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
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Professional Services
Cisco
No answers on this topic
Zoom
Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
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Return on Investment
Cisco
  • It is a healthy return on investment with planned packed size data. Average unicast latency is low and consistent with small and large packets (barring mid-sized).
  • Cisco devices last longer and also have a decent trade-in policy to recover some value when equipment is replaced.
  • Higher concurrent IPSec tunnels are offered, we tested for 1500+, fielding both encrypted and a mix of encrypted and cleartext traffic.
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Zoom
  • It enables me to send and receive messages from my team members during video calls, handling online presentations.
  • With the ability to quickly stop, mute, and even receive notifications when someone enters or exits the meeting room, I'm never obligated to show up while making a call.
  • It is possible to record online meetings for future reference and more effective customer service. As we dealt with a lockdown, Zoom helped our business run smoothly.
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ScreenShots