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Top Rated
2162 Ratings
50 Ratings
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Score 9 out of 100

Zoom

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Top Rated
2162 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Likelihood to Recommend

Cisco 1000 Series Aggregation Services Routers (ASR 1000)

These work very well at the WAN edge, it may be costly for some. In which case, it may be worth considering an ISR if all the features or performance of the ASR 1000 are not needed. It works very well in a multi-gig environment regardless of the implementations we have done so far. These also work well at the edge or for smaller cores. I would recommend assessing your needs and checking the documentation to see whether or not this particular router will work for you or if it's overkill. In some cases, a significant amount of money can be saved by going with an ISR (if you still want to stick with Cisco). For data center core or similar environment, these might not be appropriate and I would recommend exploring other models such as ASR 9000.
Anonymous | TrustRadius Reviewer

Zoom

I [suppose] every organization has different needs and based on that they can choose the app that suits them. There are several apps now like Google Meet, Zoho Meetings, Cisco, Teams, etc. Zoom is useful for instant meets and where you don't have a large number of participants. We felt Zoom was more than enough for our work and it could be easily accessed anywhere from any device.
Rakshith Ramesh | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Cisco 1000 Series Aggregation Services Routers (ASR 1000)
Zoom
8.5
High quality audio
Cisco 1000 Series Aggregation Services Routers (ASR 1000)
Zoom
8.8
High quality video
Cisco 1000 Series Aggregation Services Routers (ASR 1000)
Zoom
8.8
Low bandwidth requirements
Cisco 1000 Series Aggregation Services Routers (ASR 1000)
Zoom
7.7
Mobile support
Cisco 1000 Series Aggregation Services Routers (ASR 1000)
Zoom
8.7

Screen Sharing

Cisco 1000 Series Aggregation Services Routers (ASR 1000)
Zoom
8.8
Desktop sharing
Cisco 1000 Series Aggregation Services Routers (ASR 1000)
Zoom
9.1
Whiteboards
Cisco 1000 Series Aggregation Services Routers (ASR 1000)
Zoom
8.4

Online Meetings / Events

Cisco 1000 Series Aggregation Services Routers (ASR 1000)
Zoom
8.5
Calendar integration
Cisco 1000 Series Aggregation Services Routers (ASR 1000)
Zoom
8.5
Meeting initiation
Cisco 1000 Series Aggregation Services Routers (ASR 1000)
Zoom
8.9
Integrates with social media
Cisco 1000 Series Aggregation Services Routers (ASR 1000)
Zoom
7.8
Record meetings / events
Cisco 1000 Series Aggregation Services Routers (ASR 1000)
Zoom
8.6
Slideshows
Cisco 1000 Series Aggregation Services Routers (ASR 1000)
Zoom
8.6

Online Events Collaboration

Cisco 1000 Series Aggregation Services Routers (ASR 1000)
Zoom
8.4
Live chat
Cisco 1000 Series Aggregation Services Routers (ASR 1000)
Zoom
8.7
Audience polling
Cisco 1000 Series Aggregation Services Routers (ASR 1000)
Zoom
8.1
Q&A
Cisco 1000 Series Aggregation Services Routers (ASR 1000)
Zoom
8.3

Online Events Security

Cisco 1000 Series Aggregation Services Routers (ASR 1000)
Zoom
8.6
User authentication
Cisco 1000 Series Aggregation Services Routers (ASR 1000)
Zoom
8.6
Participant roles & permissions
Cisco 1000 Series Aggregation Services Routers (ASR 1000)
Zoom
8.6
Confidential attendee list
Cisco 1000 Series Aggregation Services Routers (ASR 1000)
Zoom
8.5

Pros

Cisco 1000 Series Aggregation Services Routers (ASR 1000)

  • In most cases, the larger ASR routers such as the 1006 and 1009s have sufficient capabilities to be used as a Core network router.
  • The smaller ASRs such as the 1002 devices are best suited on the edge, capable of handling a limited number of connections due to the fixed chassis.
Anonymous | TrustRadius Reviewer

Zoom

  • It just works. Biggest complaint with our previous solution is that it took 10 minutes to connect to a meeting. Now, our users connect instantaneously.
  • Dashboard is fantasitic. Can access real time information to troubleshoot calls.
  • Admin ports offers quite a bit of information. Like that it's a one stop shop to access everything I need to administer the site, users, run reports and access the dashboard.
  • Tickets get resolved quickly.
  • Feature requests are realized quickly.
Diana Anderson | TrustRadius Reviewer

Cons

Cisco 1000 Series Aggregation Services Routers (ASR 1000)

  • Licensing on the routers is more complicated than it needs to be. We have the ASR routers along with ISR routers both have the license of the advanced service, however, on the ISR routers that license did not include the app-X feature needed to send the application specific net-flow data we wanted. It would be better if Cisco was consistence with the features included with licenses.
  • Some software patches are quite involved as there is a boot loaded and IOS that must be upgraded.
James Arnold | TrustRadius Reviewer

Zoom

  • Using it for recording practice interviews and playing back for critiquing, is awkward and kludgy at best. The steps are: Record the session, then END THE MEETING so that Zoom can save the recording. Then get the recording ready to play, then have the client log in AGAIN, you log in AGAIN, share the screen, play the recording.
  • Zoom should make it possible to have the interviewer, especially if the practice interview is recorded, to make themselves SMALL throughout the whole recording so that *the candidate* is the focus on the screen. Neither the Speaker view or the Gallery view does this.
  • There should be a separate timer on Zoom for the recording portion of the screen. I realize I can do this myself manually, but why can’t Zoom do it for me?
  • Zoom needs to have a way to get feedback like this. I could not find a way to give them this feedback on their product, on their site or in the dashboard. All we get is a database that is tone deaf. Nowhere could I find any "Feedback? Click here." Not good.
  • If by these suggestions I’m asking for more functionality, I understand an increased cost. But small companies like mine cannot pay hundreds of dollars a month - please have a very functional version that small firms can still afford. Thank you.
Joanne Meehl | TrustRadius Reviewer

Likelihood to Renew

Cisco 1000 Series Aggregation Services Routers (ASR 1000)

Cisco 1000 Series Aggregation Services Routers (ASR 1000) 7.0
Based on 1 answer
Only ASR get EOL we would like to upgrade our routers to recomended replacements.
Anonymous | TrustRadius Reviewer

Zoom

Zoom 9.5
Based on 15 answers
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
Stefan Scherbik | TrustRadius Reviewer

Usability

Cisco 1000 Series Aggregation Services Routers (ASR 1000)

Cisco 1000 Series Aggregation Services Routers (ASR 1000) 9.5
Based on 2 answers
All our modular contingency service exercises use this equipment, it allows us to perform this type of exercises very easily, in a controlled and effective way. It is used at least once a month for these types of events. It also allows configuration replication in computers that are under the same model.
Carlos Mendoza Barberán | TrustRadius Reviewer

Zoom

Zoom 9.0
Based on 17 answers
Everything is easy to understand and use, new users need no training. On the flipside there are minor annoyances such as calendar export being cumbersome (need re-auth every time) and also not having recordings shared within a team or forcing people to name them.
Matthew Gardner | TrustRadius Reviewer

Reliability and Availability

Cisco 1000 Series Aggregation Services Routers (ASR 1000)

No score
No answers yet
No answers on this topic

Zoom

Zoom 10.0
Based on 2 answers
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Stefan Scherbik | TrustRadius Reviewer

Performance

Cisco 1000 Series Aggregation Services Routers (ASR 1000)

No score
No answers yet
No answers on this topic

Zoom

Zoom 10.0
Based on 2 answers
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
Stefan Scherbik | TrustRadius Reviewer

Support Rating

Cisco 1000 Series Aggregation Services Routers (ASR 1000)

Cisco 1000 Series Aggregation Services Routers (ASR 1000) 7.8
Based on 5 answers
We did not heavily engage with the Cisco 1000 Series Aggregation Services Router (ASR1000) support function as we decide to switch the solution to a more cost-effective option, and this was primarily a price decision vs. any support related decision.
Anonymous | TrustRadius Reviewer

Zoom

Zoom 6.3
Based on 31 answers
As I've written before, Zoom makes us feel like we matter and that we're a client rather than a customer. They want us to succeed and they put in the time to make sure that we do. I feel like they're more of a business partner rather than simply a vendor or supplier. They spent a lot of time onboarding with us, giving us demos, helping us get set up, and then giving us follow-up to be sure it's going well.
Kenneth Hess | TrustRadius Reviewer

Implementation Rating

Cisco 1000 Series Aggregation Services Routers (ASR 1000)

Cisco 1000 Series Aggregation Services Routers (ASR 1000) 10.0
Based on 1 answer
Implementation was as per design and all best practice configuration was followed.
Anonymous | TrustRadius Reviewer

Zoom

Zoom 10.0
Based on 14 answers
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
Stefan Scherbik | TrustRadius Reviewer

Alternatives Considered

Cisco 1000 Series Aggregation Services Routers (ASR 1000)

The Cisco 1000 Series Aggregation Services Routers (ASR 1000) don't go against the alternatives I've used, but make a great combination of devices, and configuring them alongside each other makes it very easy to administer the whole network. Configuring VLANs across them and setting up policies can be done via CLI or web interfaces, or even using third-party softwares that get along really well with all of them.
Jean Franco | TrustRadius Reviewer

Zoom

What I like about the most about Zoom, compared to Skype, is its dependability. Our IT department was being flooded constantly with tickets describing how bad their experience with Skype was. From dropped calls to poor quality, the solution was clear: we needed another platform. Zoom stepped in and was given the ability to show us what they could do. You expect technology like Zoom to integrate with your existing technology, but they did something that is harder to find these days and made our experiences better. That's why we chose Zoom. They made us better.
Charles Browder | TrustRadius Reviewer

Scalability

Cisco 1000 Series Aggregation Services Routers (ASR 1000)

No score
No answers yet
No answers on this topic

Zoom

Zoom 10.0
Based on 1 answer
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
Stefan Scherbik | TrustRadius Reviewer

Return on Investment

Cisco 1000 Series Aggregation Services Routers (ASR 1000)

  • It is a healthy return on investment with planned packed size data. Average unicast latency is low and consistent with small and large packets (barring mid-sized).
  • Cisco devices last longer and also have a decent trade-in policy to recover some value when equipment is replaced.
  • Higher concurrent IPSec tunnels are offered, we tested for 1500+, fielding both encrypted and a mix of encrypted and cleartext traffic.
Rohit Narang | TrustRadius Reviewer

Zoom

  • Zoom has allowed all global users to easily join meetings without the assistance of IT admins or AV technicians. The technology that we used prior to Zoom was not user-friendly and made for many issues.
  • Webinars have made company-wide training very easy to conduct. This allows trainers to reach a huge audience without having to worry about interruptions and technical difficulties.
  • Collaboration and communication have been increased company-wide, which makes for greater gains for the company long term.
Tanner Lichty | TrustRadius Reviewer

Screenshots

Cisco 1000 Series Aggregation Services Routers (ASR 1000)

Pricing Details

Cisco 1000 Series Aggregation Services Routers (ASR 1000)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco 1000 Series Aggregation Services Routers (ASR 1000) Editions & Modules

Additional Pricing Details

Zoom

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Zoom Editions & Modules

On-premise Edition
Virtual H.323/SIP Room Connector$491
Business19.991
  1. per month
SaaS Edition
Basic$0
Pro14.992
Business19.992
Zoom Room Conference Room$492
Webinar54.992
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cisco 1000 Series Aggregation Services Routers (ASR 1000)
8.7
Zoom
9.1

Likelihood to Renew

Cisco 1000 Series Aggregation Services Routers (ASR 1000)
7.0
Zoom
9.5

Usability

Cisco 1000 Series Aggregation Services Routers (ASR 1000)
9.5
Zoom
9.0

Reliability and Availability

Cisco 1000 Series Aggregation Services Routers (ASR 1000)
Zoom
10.0

Performance

Cisco 1000 Series Aggregation Services Routers (ASR 1000)
Zoom
10.0

Support Rating

Cisco 1000 Series Aggregation Services Routers (ASR 1000)
7.8
Zoom
6.3

Implementation Rating

Cisco 1000 Series Aggregation Services Routers (ASR 1000)
10.0
Zoom
10.0

Scalability

Cisco 1000 Series Aggregation Services Routers (ASR 1000)
Zoom
10.0

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