Cisco 1000 Series Integrated Services Routers (ISR 1000) vs Cisco 5500 Series Network Convergence System (NCS 5500) | TrustRadius

What users are saying about

Score 8 out of 10

Based on 34 reviews and ratings

Score 8.5 out of 10

Based on 12 reviews and ratings

Attribute Ratings

Cisco 1000 Series Integrated Services Routers (ISR 1000) is rated higher in 1 area: Support Rating
Cisco 5500 Series Network Convergence System (NCS 5500) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.8

Cisco 1000 Series Integrated Services Routers (ISR 1000)

78%

16 Ratings

8.0

Cisco 5500 Series Network Convergence System (NCS 5500)

80%

5 Ratings

Likelihood to Renew

9.1

Cisco 1000 Series Integrated Services Routers (ISR 1000)

91%

2 Ratings

Cisco 5500 Series Network Convergence System (NCS 5500)

N/A

0 Ratings

Usability

8.2

Cisco 1000 Series Integrated Services Routers (ISR 1000)

82%

3 Ratings

Cisco 5500 Series Network Convergence System (NCS 5500)

N/A

0 Ratings

Support Rating

8.7

Cisco 1000 Series Integrated Services Routers (ISR 1000)

87%

8 Ratings

8.0

Cisco 5500 Series Network Convergence System (NCS 5500)

80%

2 Ratings

Implementation Rating

9.1

Cisco 1000 Series Integrated Services Routers (ISR 1000)

91%

2 Ratings

Cisco 5500 Series Network Convergence System (NCS 5500)

N/A

0 Ratings

Pros

Seem to be well made and quality hardware and software
Setup is simple and has a great wizard for initial config
Well priced for a product in its category

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Verified User

Manager in Information Technology

Government Administration Company, 501-1000 employees

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Large bandwidth per blade at 36x100Gb.
IOS-XR for full functionality of automation and service provider experience.
Great price per port when looking at the scaling opportunity.

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Verified User

Engineer in Information Technology

Computer Software Company, 10,001+ employees

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Cons

Possibly higher port count on built in switch.
External WiFi antenna connection to allow bigger WiFi coverage.
More robust wall mount setup using screw slots, currently only 2.

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IT Infrastructure Planner/Architect

FortisBC Energy Inc.Utilities, 1001-5000 employees

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When upgrading components of the NCS 5500 it can take a particularly long time and many steps to confirm additional components. Have all updates on the need basis instead of a one-step process.

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Technical Operations Engineer I

Cox CommunicationsBroadcast Media, 10,001+ employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

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General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Starting Price

—

Likelihood to Renew

Cisco 1000 Series Integrated Services Routers (ISR 1000) 9.1

Based on 2 answers

They have proven themselves to be flexible, reliable and are a leader and standard in the industry.

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Director - Network Services

Build-A-Bear WorkshopRetail, 5001-10,000 employees

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No score

No answers yet

No answers on this topic

Usability

Cisco 1000 Series Integrated Services Routers (ISR 1000) 8.2

Based on 3 answers

I would rate these routers useability as 9/10 - I've designed and deployed Cisco solutions for the last 20 or so years, so, therefore, know what I am buying and try to get an understanding of the capabilities before deploying. The Cisco 1000 series Integrated Service Router is a rock-solid investment with great throughput "out of the box".

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Senior Network Consultant

Sure / Sure InternationalTelecommunications, 201-500 employees

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No score

No answers yet

No answers on this topic

Support Rating

Cisco 1000 Series Integrated Services Routers (ISR 1000) 8.7

Based on 8 answers

With any Cisco product, you are very well supported by the Technical Assistance Centre (TAC). This is one of the major plus points when selecting Cisco networking products - working in IT for the last 20years you soon appreciate that it is impossible to know everything and that there are people within Cisco you can lean-on when you need assistance.

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Senior Network Consultant

Sure / Sure InternationalTelecommunications, 201-500 employees

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Cisco 5500 Series Network Convergence System (NCS 5500) 8.0

Based on 2 answers

Cisco support is always informative and reliable. Depending on the level of support you subscribe to, the techs and Cisco TAC are well versed in hardware and operating system of the NCS series routers. You can receive 24x7 support and either Next Business Day or 4-hour part replacement from Cisco if required.

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Verified User

Contributor in Information Technology

Information Technology and Services Company, 10,001+ employees

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Implementation Rating

Cisco 1000 Series Integrated Services Routers (ISR 1000) 9.1

Based on 2 answers

Train and practice!

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Network Engineer

JacobsGovernment Relations, 10,001+ employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

We have used DLink and Fortinet Routers. I find Cisco superior in management, reliability and overall network performance over the two. I will say Fortinet has not experienced any failures and does provide very similar functionality, I simply find Cisco to be my preferred Router hardware. I further base this on support. When things go wrong and they often can in networking, they Support team is excellent in helping identify and resolve the issue quickly

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Director of IT

Preis PLCLaw Practice, 51-200 employees

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We've always used Cisco, but from time to time we've interfaced with Juniper and Aerohive. Cisco has always performed better than Juniper, and seems on-par with Aerohive's most innovative features.

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Telecommunications Engineer

Carrilho EngineeringTelecommunications, 11-50 employees

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Return on Investment

Once they are installed they just work. Even when a device enters EOL/EOS they keep chugging along.
Good lifetime - they don't retire models so often that you can't keep up.
Good extended support, this allows us to keep them in place as long as possible (or practical) and increases our ROI.

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Verified User

Engineer in Information Technology

Government Administration Company, 1001-5000 employees

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Allows us to offer free WiFi for our visitors, patients, families, and staff on an equal performance plane.
Allows us to scale access and traffic based on usage, helping our staff maintain efficiency
This acts a major component to our mobile expansion strategy allowing development anytime anywhere

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Verified User

Professional in Information Technology

Hospital & Health Care Company, 1001-5000 employees

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