34 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Attribute Ratings

  • Cisco 1000 Series Integrated Services Routers (ISR 1000) is rated higher in 1 area: Support Rating
  • Cisco 5500 Series Network Convergence System (NCS 5500) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.8

Cisco 1000 Series Integrated Services Routers (ISR 1000)

78%
16 Ratings
8.0

Cisco 5500 Series Network Convergence System (NCS 5500)

80%
5 Ratings

Likelihood to Renew

9.1

Cisco 1000 Series Integrated Services Routers (ISR 1000)

91%
2 Ratings

Cisco 5500 Series Network Convergence System (NCS 5500)

N/A
0 Ratings

Usability

8.2

Cisco 1000 Series Integrated Services Routers (ISR 1000)

82%
3 Ratings

Cisco 5500 Series Network Convergence System (NCS 5500)

N/A
0 Ratings

Support Rating

8.7

Cisco 1000 Series Integrated Services Routers (ISR 1000)

87%
8 Ratings
8.0

Cisco 5500 Series Network Convergence System (NCS 5500)

80%
2 Ratings

Implementation Rating

9.1

Cisco 1000 Series Integrated Services Routers (ISR 1000)

91%
2 Ratings

Cisco 5500 Series Network Convergence System (NCS 5500)

N/A
0 Ratings

Likelihood to Recommend

Cisco 1000 Series Integrated Services Routers (ISR 1000)

This is effective for businesses who need a network solution that works more or less out of the box, without having to coordinate multiple additional devices in the configuration process. Correspondingly, users with needs for more advanced functionality or configurability, or modification may benefit from a different model or different product line.
Anonymous | TrustRadius Reviewer

Cisco 5500 Series Network Convergence System (NCS 5500)

The Cisco 5500 Series NCS appears to be well suited as a fairly simple core network device that doesn't require a lot of one-off configuration setup. It may have some restrictions if used as a peering and/or edge device due to control-plane protection design and QoS/TCAM memory and Forwarding capacity. The 5501 is well suited as a switch due to mature code and hardware capability.
Anonymous | TrustRadius Reviewer

Pros

Cisco 1000 Series Integrated Services Routers (ISR 1000)

  • Seem to be well made and quality hardware and software
  • Setup is simple and has a great wizard for initial config
  • Well priced for a product in its category
Anonymous | TrustRadius Reviewer

Cisco 5500 Series Network Convergence System (NCS 5500)

  • Large bandwidth per blade at 36x100Gb.
  • IOS-XR for full functionality of automation and service provider experience.
  • Great price per port when looking at the scaling opportunity.
Anonymous | TrustRadius Reviewer

Cons

Cisco 1000 Series Integrated Services Routers (ISR 1000)

  • Possibly higher port count on built in switch.
  • External WiFi antenna connection to allow bigger WiFi coverage.
  • More robust wall mount setup using screw slots, currently only 2.
Jurek Plona | TrustRadius Reviewer

Cisco 5500 Series Network Convergence System (NCS 5500)

  • When upgrading components of the NCS 5500 it can take a particularly long time and many steps to confirm additional components. Have all updates on the need basis instead of a one-step process.
Carlos Bedia | TrustRadius Reviewer

Pricing Details

Cisco 1000 Series Integrated Services Routers (ISR 1000)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Cisco 5500 Series Network Convergence System (NCS 5500)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Cisco 1000 Series Integrated Services Routers (ISR 1000)

Cisco 1000 Series Integrated Services Routers (ISR 1000) 9.1
Based on 2 answers
They have proven themselves to be flexible, reliable and are a leader and standard in the industry.
David East | TrustRadius Reviewer

Cisco 5500 Series Network Convergence System (NCS 5500)

No score
No answers yet
No answers on this topic

Usability

Cisco 1000 Series Integrated Services Routers (ISR 1000)

Cisco 1000 Series Integrated Services Routers (ISR 1000) 8.2
Based on 3 answers
I would rate these routers useability as 9/10 - I've designed and deployed Cisco solutions for the last 20 or so years, so, therefore, know what I am buying and try to get an understanding of the capabilities before deploying. The Cisco 1000 series Integrated Service Router is a rock-solid investment with great throughput "out of the box".
Simon Watkins | TrustRadius Reviewer

Cisco 5500 Series Network Convergence System (NCS 5500)

No score
No answers yet
No answers on this topic

Support Rating

Cisco 1000 Series Integrated Services Routers (ISR 1000)

Cisco 1000 Series Integrated Services Routers (ISR 1000) 8.7
Based on 8 answers
With any Cisco product, you are very well supported by the Technical Assistance Centre (TAC). This is one of the major plus points when selecting Cisco networking products - working in IT for the last 20years you soon appreciate that it is impossible to know everything and that there are people within Cisco you can lean-on when you need assistance.
Simon Watkins | TrustRadius Reviewer

Cisco 5500 Series Network Convergence System (NCS 5500)

Cisco 5500 Series Network Convergence System (NCS 5500) 8.0
Based on 2 answers
Cisco support is always informative and reliable. Depending on the level of support you subscribe to, the techs and Cisco TAC are well versed in hardware and operating system of the NCS series routers. You can receive 24x7 support and either Next Business Day or 4-hour part replacement from Cisco if required.
Anonymous | TrustRadius Reviewer

Implementation Rating

Cisco 1000 Series Integrated Services Routers (ISR 1000)

Cisco 1000 Series Integrated Services Routers (ISR 1000) 9.1
Based on 2 answers
Train and practice!
Eric Parks | TrustRadius Reviewer

Cisco 5500 Series Network Convergence System (NCS 5500)

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco 1000 Series Integrated Services Routers (ISR 1000)

We have used DLink and Fortinet Routers. I find Cisco superior in management, reliability and overall network performance over the two. I will say Fortinet has not experienced any failures and does provide very similar functionality, I simply find Cisco to be my preferred Router hardware. I further base this on support. When things go wrong and they often can in networking, they Support team is excellent in helping identify and resolve the issue quickly
Dave King | TrustRadius Reviewer

Cisco 5500 Series Network Convergence System (NCS 5500)

We've always used Cisco, but from time to time we've interfaced with Juniper and Aerohive. Cisco has always performed better than Juniper, and seems on-par with Aerohive's most innovative features.
Jorge Melo | TrustRadius Reviewer

Return on Investment

Cisco 1000 Series Integrated Services Routers (ISR 1000)

  • Once they are installed they just work. Even when a device enters EOL/EOS they keep chugging along.
  • Good lifetime - they don't retire models so often that you can't keep up.
  • Good extended support, this allows us to keep them in place as long as possible (or practical) and increases our ROI.
Anonymous | TrustRadius Reviewer

Cisco 5500 Series Network Convergence System (NCS 5500)

  • Allows us to offer free WiFi for our visitors, patients, families, and staff on an equal performance plane.
  • Allows us to scale access and traffic based on usage, helping our staff maintain efficiency
  • This acts a major component to our mobile expansion strategy allowing development anytime anywhere
Anonymous | TrustRadius Reviewer

Screenshots

Cisco 1000 Series Integrated Services Routers (ISR 1000)

Cisco 5500 Series Network Convergence System (NCS 5500)

Add comparison