Cisco 1000 Series Integrated Services Routers (ISR 1000) vs. Untangle NG Firewall

This is effective for businesses who need a network solution that works more or less out of the box, without having to coordinate multiple additional devices in the configuration process. Correspondingly, users with needs for more advanced functionality or configurability, or modification may benefit from a different model or different product line.

Incentivized

Untangle is very strong in the "traditional" sense of security. That means an edge appliance that either works with an existing router or is the router itself (recommended). This approach has also been adapted well to cloud environments in order to protect virtual servers and VDI workstations. As mentioned earlier, many schools are using cloud-based filtering for their 1:1 solutions for their students. This is an area where Untangle is unable to serve. Some have used an instance of Untangle in the cloud with VPN to serve their remote needs, but it is not the same as solutions that are designed for cloud-based filtering of devices without VPN.

Incentivized

• Seem to be well made and quality hardware and software
• Setup is simple and has a great wizard for initial config
• Well priced for a product in its category

Incentivized

• Web Filtering is strong, and can also do application fingerprinting to allow Facebook, but not Facebook games. Secondly, a separate partition called a "rack" can be set up to give one subnet or group of users different web filtering policies than another. For example, teachers would get more freedom to browse the web than students at a school.
• Built-in SD-WAN connectivity as part of your license. IPSEC tunnel creation is also amazingly easy.
• Will install on any x86 hardware created in the last 5-10 years. Ram and processor requirements per user are very low.
• Reporting is phenomenal, however you can get death by details very easily.

Incentivized

• Right now in the ASR nine twenties, we're having an issue with its shooting out power adapter errors when there really isn't any. And we're not really sure we're working with Cisco Tex to see if it's a bug and if there's a bug fix.

Incentivized

• The full suite can be expensive for business but will be powerful enough.
• The full suite for home or small office isn't that bad of a price but may be out of reach for most home users but remember the basics are FREE so anyone can get started with it.
• I would like to see it promoted for mid to large businesses as I think it can handle it.

Incentivized

Based on the Cisco brand reliability and outstanding support

Incentivized

Service renewal is in Feb 2021. We will be renewing!

I would rate these routers useability as 9/10 - I've designed and deployed Cisco solutions for the last 20 or so years, so, therefore, know what I am buying and try to get an understanding of the capabilities before deploying. The Cisco 1000 series Integrated Service Router is a rock-solid investment with great throughput "out of the box".

Incentivized

We found it always available with limited to no downtime

Incentivized

Excellent performance, no reported issue by the users

Incentivized

With any Cisco product, you are very well supported by the Technical Assistance Centre (TAC). This is one of the major plus points when selecting Cisco networking products - working in IT for the last 20years you soon appreciate that it is impossible to know everything and that there are people within Cisco you can lean-on when you need assistance.

Incentivized

I haven't used them much, but they did answer my question quickly.

Incentivized

It was very helpful

Incentivized

The implementation basically works, you configure it and it's easy to use, the problem with implementation using this kind of products is the fact that complex things require very complex configurations and the troubleshooting is too complicated due to a missing web interface or missing integrations that simplify that part. troubleshooting consist only in debugging via CLI.

Incentivized

These devices are still supported unlike most ISR800's, faster and cheaper than ISR 4000's. They are a true all in one box solutions. The IR1800 and IR1100 are great for DC power solutions, but are costly if environmentally hardened devices are not required. Coupled with a low cost, what is not to love.

Incentivized

NG Firewall was much more friendly in terms of layout and ease of use, the apps section is familiar to anyone and the config while in a sort of odd order is very clearly laid out. I also appreciate Untangle's endless educational videos and the support can't be beat. Overall it was more of a complete package

Incentivized

Very Fair

Incentivized

We found it reliable and on par with what we expected

Incentivized

• Once they are installed they just work. Even when a device enters EOL/EOS they keep chugging along.
• Good lifetime - they don't retire models so often that you can't keep up.
• Good extended support, this allows us to keep them in place as long as possible (or practical) and increases our ROI.

Incentivized

• The positive is the savings in time the IT department has recouped by not having to continuously clean and maintain end point computers. Not to mention helping end user use their time more wisely by not wasting time on non-work related web activities.
• The only negative is complaints from end users about the restrictions.

Incentivized