What users are saying about
93 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 93 reviews and ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.2 out of 100
Based on 6 reviews and ratings
Attribute Ratings
- Cisco Catalyst 9120 Access Point is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend
8.6
Cisco 3504 WLAN Controller
86%
16 Ratings
9.5
Cisco Catalyst 9120 Access Point
95%
4 Ratings
Likelihood to Renew
9.0
Cisco 3504 WLAN Controller
90%
1 Rating
Cisco Catalyst 9120 Access Point
N/A
0 Ratings
Usability
8.0
Cisco 3504 WLAN Controller
80%
1 Rating
10.0
Cisco Catalyst 9120 Access Point
100%
1 Rating
Support Rating
8.9
Cisco 3504 WLAN Controller
89%
9 Ratings
10.0
Cisco Catalyst 9120 Access Point
100%
1 Rating
Likelihood to Recommend
Cisco 3504 WLAN Controller
I was given the task to setup a new wifi network in a very large building. With many departments and a complicated layout, we needed to have a solid router to handle all of the network traffic and throughput. I was given the task to find a reliable, robust and cost-effective solution. With the Cisco 3504 WLAN Controller, I was easily able to setup an autonomous access point with a few clicks. The cloud based controller software was easy to use and had many features I was able to utilize and control.
React Developer
BoxinallInformation Technology & Services, 51-200 employees
Cisco Catalyst 9120 Access Point
Cisco Switches are most suited to larger organizations. Small networks would not really benefit from the large cost outlay and would be better off with a switch from a lower tier of Cisco's product line, or something from another manufacturer. For the 9120 range of Access Points, I would say that if you are an organization that has hardware that supports the latest WiFi 6 or the 802.11AX standards, then it is definitely worth considering getting these.
Systems Administrator, Core Infrastructure & Microsoft Systems
Cancer Research UKNon-Profit Organization Management, 1001-5000 employees
Pros
Cisco 3504 WLAN Controller
- [...] One thing which always fascinated me is the user interface because it is very friendly in nature.
- Also, with this tool, [my team and I] have started feeling more secure and safe because this platform does not require any such implementation. [A]ll the security patches happen on their own.
- One of the main pros of this app is that because it is so compact, it makes this platform a very good travel option. [I]t is also portable [and] can be easily carried anywhere.
Senior Software Engineer
SwisscomInformation Technology & Services, 10,001+ employees
Cisco Catalyst 9120 Access Point
- First off, the overall physical design. Slim, light, and can be mounted anywhere. Blends into ceilings/walls and is easy to mount. (Clients are very picky with overall look sometimes).
- Easy to deploy and configure, making the setup very quick, minimizing any potential downtime during installation and/or maintenance upgrades.
- Fast and reliable at a decent price point for the clients.
Network Field Technician
Z Networks Computer Services CorporationComputer Networking, 11-50 employees
Cons
Cisco 3504 WLAN Controller
- The interface needs improvement, it is still complex to find some functions quickly
- The price of the product is still a big limiter
- The fragility of its physical structure, any impact, which is a little stronger, can cause damage to the product
Diretor de Tecnologia da Informação e Telecomunicação
Câmara Municipal de CampinasGovernment Administration, 501-1000 employees
Cisco Catalyst 9120 Access Point
- The Cisco Catalyst 9120 Access Point is very different from traditional AireOS devices so there is a higher learning curve.
- Bugs in some of the codes.
- Getting it to join a legacy Wireless LAN Controller is harder.

Verified User
Manager in Information Technology
Mining & Metals Company, 501-1000 employeesPricing Details
Cisco 3504 WLAN Controller
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Cisco Catalyst 9120 Access Point
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Cisco 3504 WLAN Controller
Cisco 3504 WLAN Controller 9.0
Based on 1 answer
We have been using Cisco 3504 Wireless Controller in our network infrastructure for a long time now and it has been a very critical and beneficial addition in our network infrastructure. it has provided us with the tools required to efficiently manage and monitor our wireless network and users. it is a highly reliable and efficient device for any kind of environment.
Deputy Manager - IT Operations (Network Infrastructure)
Pak Suzuki Motor Company LimitedAutomotive, 1001-5000 employees
Cisco Catalyst 9120 Access Point
No score
No answers yet
No answers on this topic
Usability
Cisco 3504 WLAN Controller
Cisco 3504 WLAN Controller 8.0
Based on 1 answer
The GUI is easier to navigate as compared to the 2504. Also the responsiveness of the GUI, the quicker failover capabilities and the enhanced visibility are all major improvements over the previous generation WLC.

Verified User
Director in Engineering
Information Technology and Services Company, 51-200 employeesCisco Catalyst 9120 Access Point
Cisco Catalyst 9120 Access Point 10.0
Based on 1 answer
The Cisco Catalyst 9120 Access Points have been a solid deployment for me. Using their interface is a mix of new and old. They run IOS, so if you know the CLI, you can easily navigate around them. You can join them to an older controller if it supports a certain version, you can join it to a new 9800 controller--very straight forward--and you can run the embedded wireless controller on them directly. I've found this to be very useful at smaller sites. The Cisco Catalyst 9120 Access Points are not limited to feature sets like the older generations' mobility express platform.

Verified User
Manager in Information Technology
Mining & Metals Company, 501-1000 employeesSupport Rating
Cisco 3504 WLAN Controller
Cisco 3504 WLAN Controller 8.9
Based on 9 answers
Cisco TAC is well known and SLA levels are great. Cisco support website and Cisco communities are another help for issues resolution. TAC is always supportive over Webex and helps to resolve issues pretty fast. This is another assurance for people to go with Cisco as the TAC capabilities are proven for all product lines.

Verified User
Employee in Information Technology
Computer Networking Company, 1001-5000 employeesCisco Catalyst 9120 Access Point
Cisco Catalyst 9120 Access Point 10.0
Based on 1 answer
Cisco has been very good at correcting early issues with their code. Their TAC support has been fantastic when I would open a case with issues I was facing. Even though the hardware was new, they were very familiar with the interfaces and issues I was having. In the past I've been concerned about adopting a new product right away because of support issues. That was not the case here. Once I had the deployment up and running, they have had a good run of reliability.

Verified User
Manager in Information Technology
Mining & Metals Company, 501-1000 employeesAlternatives Considered
Cisco 3504 WLAN Controller
Like I said previously, switching wireless controllers was really simple and the process was very smooth. We believed that the 3504 could do everything and maybe a little more than what the 9800 was giving us when it started getting old. Both were great at managing the networks and the response times was similar
Sr. Data Analytics Consultant
Armanino LLPAccounting, 1001-5000 employees
Cisco Catalyst 9120 Access Point
Perfect integration into an otherwise already up-and-running Cisco environment

Verified User
Employee in Information Technology
Hospital & Health Care Company, 501-1000 employeesReturn on Investment
Cisco 3504 WLAN Controller
- The WLAN controller is a great tool for wireless network administration. With the Cisco Wireless Controller, we can quickly configure and manage all Cisco access points. It's also very easy to set up and manage. The Wlan Controller is a must-have for all our wireless network design.
- The WLAN Controller is a really useful device, it's easy to use and the setup is clear. The 3504 we use has 4 interfaces, we use 2 for data, one for management and one for failover. The wireless controller is very reliable, it will not let your network down. The only downside is that it can be a little bit slow when you need to add a lot of new access points.
- Cisco 3504 Wireless Controller is a great tool for managing WLANs. The controller allows you to manage a large number of access points and allows you to very quickly manage and configure all devices in the network and have one of the most important components of the system. The controller is easy to use and supports a large number of connections and devices.
React Developer
BoxinallInformation Technology & Services, 51-200 employees
Cisco Catalyst 9120 Access Point
- Compatibility with other vendors is the greatest advantage.
Systems Administrator, Core Infrastructure & Microsoft Systems
Cancer Research UKNon-Profit Organization Management, 1001-5000 employees