What users are saying about
125 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.2 out of 100
Based on 125 reviews and ratings
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 9 reviews and ratings
Attribute Ratings
- Cisco 4000 Series Integrated Services Routers (ISR 4000) is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.0
Cisco 4000 Series Integrated Services Routers (ISR 4000)
90%
60 Ratings
8.0
Cisco 5000 Series Network Convergence System (NCS 5000)
80%
3 Ratings
Likelihood to Renew
8.8
Cisco 4000 Series Integrated Services Routers (ISR 4000)
88%
3 Ratings
Cisco 5000 Series Network Convergence System (NCS 5000)
N/A
0 Ratings
Usability
8.2
Cisco 4000 Series Integrated Services Routers (ISR 4000)
82%
4 Ratings
Cisco 5000 Series Network Convergence System (NCS 5000)
N/A
0 Ratings
Support Rating
8.8
Cisco 4000 Series Integrated Services Routers (ISR 4000)
88%
24 Ratings
Cisco 5000 Series Network Convergence System (NCS 5000)
N/A
0 Ratings
Implementation Rating
8.3
Cisco 4000 Series Integrated Services Routers (ISR 4000)
83%
4 Ratings
Cisco 5000 Series Network Convergence System (NCS 5000)
N/A
0 Ratings
Likelihood to Recommend
Cisco 4000 Series Integrated Services Routers (ISR 4000)
With many WAN connections, Cisco ISR 4000 Series is a good fit for large businesses. It can be used to automatically switch between different internet connections. It's capable of managing everything from computation services to virtual private networks (VPNs). The Cisco 4000 Series Integrated Routers are very capable. Its ability to establish site-to-site VPNs has also been beneficial to us. This router line is something I definitely recommend.
IT Specialist
Lamda I-TECHInformation Technology & Services, 11-50 employees
Cisco 5000 Series Network Convergence System (NCS 5000)
The best scenario for us was to use the NCS 5000 for video conferencing. With several remote branches, we required reliable bandwidth for remotely connecting with employees. The NCS 5000 delivered the bandwidth we needed and provided the quality even with some low bandwidth sites.

Verified User
Engineer in Information Technology
Banking Company, 201-500 employeesPros
Cisco 4000 Series Integrated Services Routers (ISR 4000)
- Easy to use, simple to operate, highly predictable. IOS/IOS-XE is well known and there is a virtually limitless pool of engineers who know this platform and if not having direct experience, can apply knowledge from other IOS/IOS-XE with very little adjustment.
- Extremely flexible due to wide variety of interfaces. NIM and SM-X provide a great deal options: TDM, E&M, FXO, FXS, switches and servers are all options.
- Robust IP feature set: Routing protocols, NBAR, Netflow, QoS, DMVPN. This large IP feature set gives us the ISR makes it a highly re-usable router, capable in many different use cases.

Verified User
Employee in Information Technology
Retail Company, 10,001+ employeesCisco 5000 Series Network Convergence System (NCS 5000)
- Higher port density allows for both higher bandwidth ports to the customer network as well as sufficient uplink capacity to the core.
- Small rack space, smarter design, smaller footprint allows for more hardware the fit in the same amount of rack space.
- Lower power consumption, less heat output results in savings within the data center environment.

Verified User
Contributor in Information Technology
Information Technology and Services Company, 10,001+ employeesCons
Cisco 4000 Series Integrated Services Routers (ISR 4000)
- Super expensive to purchase and maintain licensing for
- Even with a big player like Cisco you get bugs in the software but hey, at least they're quick to fix them
- Sometimes you do feel like guinea pigs testing out beta software

Verified User
Administrator in Information Technology
Government Administration Company, 501-1000 employeesCisco 5000 Series Network Convergence System (NCS 5000)
- Bugs
- Transport components stability
- Tac response time in some xases
Technical Operations Engineer I
Cox CommunicationsBroadcast Media, 10,001+ employees
Pricing Details
Cisco 4000 Series Integrated Services Routers (ISR 4000)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Cisco 5000 Series Network Convergence System (NCS 5000)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Cisco 4000 Series Integrated Services Routers (ISR 4000)
Cisco 4000 Series Integrated Services Routers (ISR 4000) 8.8
Based on 3 answers
We renew Cisco end of life devices with current models.

Verified User
Manager in Information Technology
Facilities Services Company, 501-1000 employeesCisco 5000 Series Network Convergence System (NCS 5000)
No score
No answers yet
No answers on this topic
Usability
Cisco 4000 Series Integrated Services Routers (ISR 4000)
Cisco 4000 Series Integrated Services Routers (ISR 4000) 8.2
Based on 4 answers
Very easy to use, and very effective on our environment. Scalable, stable, and can support all routing protocols needed in most manufacturing environments. The security license is very effective.
Network Team Lead
GB AutoAutomotive, 5001-10,000 employees
Cisco 5000 Series Network Convergence System (NCS 5000)
No score
No answers yet
No answers on this topic
Support Rating
Cisco 4000 Series Integrated Services Routers (ISR 4000)
Cisco 4000 Series Integrated Services Routers (ISR 4000) 8.8
Based on 24 answers
There is always room for improvement with support, but Cisco support has been good to me over the years. Being able to call or submit online TAC cases makes it so I can get my issues or questions answered faster. They have even added the TAC bot for TAC cases to get to support even faster!
Network Administrator
Wyoming Machinery CompanyConstruction, 501-1000 employees
Cisco 5000 Series Network Convergence System (NCS 5000)
No score
No answers yet
No answers on this topic
Implementation Rating
Cisco 4000 Series Integrated Services Routers (ISR 4000)
Cisco 4000 Series Integrated Services Routers (ISR 4000) 8.3
Based on 4 answers
Learn and experement first then roll out
Sr Network Engineer
AbbViePharmaceuticals, 10,001+ employees
Cisco 5000 Series Network Convergence System (NCS 5000)
No score
No answers yet
No answers on this topic
Alternatives Considered
Cisco 4000 Series Integrated Services Routers (ISR 4000)
We did not compare the Cisco 4000 Series Integrated Services Routers to other competitors as we used Cisco for a long period of time already. We selected this product as we used a lot of CISCO products in the past and with good support. Other products don't have the protocols that CISCO products have.

Verified User
Administrator in Information Technology
Computer Software Company, 11-50 employeesCisco 5000 Series Network Convergence System (NCS 5000)
We did not consider any other alternatives, the NCS 5000 fit the bill for what we were looking for and we pulled the trigger.

Verified User
Engineer in Information Technology
Banking Company, 201-500 employeesReturn on Investment
Cisco 4000 Series Integrated Services Routers (ISR 4000)
- We have had several times where we purchased assets and needed to add a remote site quickly for new staff to work. This is very quick to spin up and provides agility to business demands
- Allows for agility to failover network access when primary Internet services fail. We have near 100% uptime due to the ISR configuration we use. Even in the most remote locations.
- Since we adopted Cisco 4000 Series Integrated Services Routers (ISR 4000) as our de facto WAN hardware, we have cookie-cuttered our WAN infrastructure, which makes it easy to manage, upgrade, and alter with minimal impact to users and IT.
Senior Network Administrator
Birchcliff Energy Ltd.Oil & Energy, 201-500 employees
Cisco 5000 Series Network Convergence System (NCS 5000)
- The lower power consumption helps in reducing costs, improves efficiency
- Better port density leads to less chassis upgrades, less costly upgrades
- Smaller footprint allows for more devices in the future within available colo space

Verified User
Contributor in Information Technology
Information Technology and Services Company, 10,001+ employees