125 Ratings
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Score 9.2 out of 100
9 Ratings
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Score 9 out of 100

Attribute Ratings

  • Cisco 4000 Series Integrated Services Routers (ISR 4000) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

Cisco 4000 Series Integrated Services Routers (ISR 4000)

90%
60 Ratings
8.0

Cisco 5000 Series Network Convergence System (NCS 5000)

80%
3 Ratings

Likelihood to Renew

8.8

Cisco 4000 Series Integrated Services Routers (ISR 4000)

88%
3 Ratings

Cisco 5000 Series Network Convergence System (NCS 5000)

N/A
0 Ratings

Usability

8.2

Cisco 4000 Series Integrated Services Routers (ISR 4000)

82%
4 Ratings

Cisco 5000 Series Network Convergence System (NCS 5000)

N/A
0 Ratings

Support Rating

8.8

Cisco 4000 Series Integrated Services Routers (ISR 4000)

88%
24 Ratings

Cisco 5000 Series Network Convergence System (NCS 5000)

N/A
0 Ratings

Implementation Rating

8.3

Cisco 4000 Series Integrated Services Routers (ISR 4000)

83%
4 Ratings

Cisco 5000 Series Network Convergence System (NCS 5000)

N/A
0 Ratings

Likelihood to Recommend

Cisco 4000 Series Integrated Services Routers (ISR 4000)

With many WAN connections, Cisco ISR 4000 Series is a good fit for large businesses. It can be used to automatically switch between different internet connections. It's capable of managing everything from computation services to virtual private networks (VPNs). The Cisco 4000 Series Integrated Routers are very capable. Its ability to establish site-to-site VPNs has also been beneficial to us. This router line is something I definitely recommend.
Nilufa Hossain | TrustRadius Reviewer

Cisco 5000 Series Network Convergence System (NCS 5000)

The best scenario for us was to use the NCS 5000 for video conferencing. With several remote branches, we required reliable bandwidth for remotely connecting with employees. The NCS 5000 delivered the bandwidth we needed and provided the quality even with some low bandwidth sites.
Anonymous | TrustRadius Reviewer

Pros

Cisco 4000 Series Integrated Services Routers (ISR 4000)

  • Easy to use, simple to operate, highly predictable. IOS/IOS-XE is well known and there is a virtually limitless pool of engineers who know this platform and if not having direct experience, can apply knowledge from other IOS/IOS-XE with very little adjustment.
  • Extremely flexible due to wide variety of interfaces. NIM and SM-X provide a great deal options: TDM, E&M, FXO, FXS, switches and servers are all options.
  • Robust IP feature set: Routing protocols, NBAR, Netflow, QoS, DMVPN. This large IP feature set gives us the ISR makes it a highly re-usable router, capable in many different use cases.
Anonymous | TrustRadius Reviewer

Cisco 5000 Series Network Convergence System (NCS 5000)

  • Higher port density allows for both higher bandwidth ports to the customer network as well as sufficient uplink capacity to the core.
  • Small rack space, smarter design, smaller footprint allows for more hardware the fit in the same amount of rack space.
  • Lower power consumption, less heat output results in savings within the data center environment.
Anonymous | TrustRadius Reviewer

Cons

Cisco 4000 Series Integrated Services Routers (ISR 4000)

  • Super expensive to purchase and maintain licensing for
  • Even with a big player like Cisco you get bugs in the software but hey, at least they're quick to fix them
  • Sometimes you do feel like guinea pigs testing out beta software
Anonymous | TrustRadius Reviewer

Cisco 5000 Series Network Convergence System (NCS 5000)

  • Bugs
  • Transport components stability
  • Tac response time in some xases
Carlos Bedia | TrustRadius Reviewer

Pricing Details

Cisco 4000 Series Integrated Services Routers (ISR 4000)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Cisco 5000 Series Network Convergence System (NCS 5000)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Cisco 4000 Series Integrated Services Routers (ISR 4000)

Cisco 4000 Series Integrated Services Routers (ISR 4000) 8.8
Based on 3 answers
We renew Cisco end of life devices with current models.
Anonymous | TrustRadius Reviewer

Cisco 5000 Series Network Convergence System (NCS 5000)

No score
No answers yet
No answers on this topic

Usability

Cisco 4000 Series Integrated Services Routers (ISR 4000)

Cisco 4000 Series Integrated Services Routers (ISR 4000) 8.2
Based on 4 answers
Very easy to use, and very effective on our environment. Scalable, stable, and can support all routing protocols needed in most manufacturing environments. The security license is very effective.
Michael nabil | TrustRadius Reviewer

Cisco 5000 Series Network Convergence System (NCS 5000)

No score
No answers yet
No answers on this topic

Support Rating

Cisco 4000 Series Integrated Services Routers (ISR 4000)

Cisco 4000 Series Integrated Services Routers (ISR 4000) 8.8
Based on 24 answers
There is always room for improvement with support, but Cisco support has been good to me over the years. Being able to call or submit online TAC cases makes it so I can get my issues or questions answered faster. They have even added the TAC bot for TAC cases to get to support even faster!
Jeremy Shupick | TrustRadius Reviewer

Cisco 5000 Series Network Convergence System (NCS 5000)

No score
No answers yet
No answers on this topic

Implementation Rating

Cisco 4000 Series Integrated Services Routers (ISR 4000)

Cisco 4000 Series Integrated Services Routers (ISR 4000) 8.3
Based on 4 answers
Learn and experement first then roll out
Bert Schepler | TrustRadius Reviewer

Cisco 5000 Series Network Convergence System (NCS 5000)

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco 4000 Series Integrated Services Routers (ISR 4000)

We did not compare the Cisco 4000 Series Integrated Services Routers to other competitors as we used Cisco for a long period of time already. We selected this product as we used a lot of CISCO products in the past and with good support. Other products don't have the protocols that CISCO products have.
Anonymous | TrustRadius Reviewer

Cisco 5000 Series Network Convergence System (NCS 5000)

We did not consider any other alternatives, the NCS 5000 fit the bill for what we were looking for and we pulled the trigger.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco 4000 Series Integrated Services Routers (ISR 4000)

  • We have had several times where we purchased assets and needed to add a remote site quickly for new staff to work. This is very quick to spin up and provides agility to business demands
  • Allows for agility to failover network access when primary Internet services fail. We have near 100% uptime due to the ISR configuration we use. Even in the most remote locations.
  • Since we adopted Cisco 4000 Series Integrated Services Routers (ISR 4000) as our de facto WAN hardware, we have cookie-cuttered our WAN infrastructure, which makes it easy to manage, upgrade, and alter with minimal impact to users and IT.
Trevor Harley | TrustRadius Reviewer

Cisco 5000 Series Network Convergence System (NCS 5000)

  • The lower power consumption helps in reducing costs, improves efficiency
  • Better port density leads to less chassis upgrades, less costly upgrades
  • Smaller footprint allows for more devices in the future within available colo space
Anonymous | TrustRadius Reviewer

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