Cisco Headset 500 Series vs Cisco Webex Board Series

Likelihood to Recommend

The Cisco Headset 530 Series, which I utilized, provides rich sound and effective noise isolation, making it an excellent choice for telecommunications in noisy, open environments. Users may effortlessly plug and detach the Headset as needed during shift changes or breaks thanks to the in-line, high-cycle fast disconnect. It has a variety of options for connecting to devices, including USB and RJ-9 connections.

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Pratham Radadiya

Full Stack Engineer

CensusComputer Games, 501-1000 employees

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Cisco Webex Board Series comes from a trusted company like Cisco. It has great customer support. However, pricing is high which is a major thing for some people. When it comes to the quality of the device and its features, it delivers everything and beyond. It has a user-friendly interface, great display, and decent cameras. It doesn't support many third-party apps, so for someone using applications like Google Meet, RingCentral, or GoToMeeting, it would be disappointing and not suitable for such users. If someone uses other Cisco apps like Webex Teams, Jabber, etc. it's perfect for them.

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Shanaya Desai

Process Executive

Patra CorporationInformation Technology & Services, 1001-5000 employees

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Pros

Wireless (562) Some are wired but I have wireless.
Clear
Audiophile quality
Long battery life allows me to get through my entire day on a single charge.

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Verified User

Manager in Information Technology

Financial Services Company, 10,001+ employees

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The Cisco Webex Board is a fully featured devices that gives users all they need to interact in practical meeting rooms with their colleagues.
It securely connects to our virtual teams. A high-resolution image of nearly the whole room is captured by a powerful camera.
This is entirely for industrial design. A more is enclosed by powerful microphones.
It's simple to install and use. It's a one-stop solution for all your needs.
It is a great quality collaborative experience, which is easy to use and touch based.

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Verified User

Representative in Sales

Food & Beverages Company, 1001-5000 employees

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Cons

Firm connection with the charging cradle ( for 561 headsets).
Solid build like their competition or the 700 headset.
Braille on the controls for the visually impaired.

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Verified User

Manager in Information Technology

Information Technology & Services Company, 11-50 employees

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It feels like affordability is a huge minus point in Webex because it can be too expensive to afford for a small to medium company
Wireless connectivity needs a good internet connection to have a seamless experience.
White board pen tool not precise with the screen location sometimes and refresh rate seems little low

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Verified User

Engineer in Information Technology

Information Technology & Services Company, 11-50 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

Starting Price

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General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

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Usability

No score

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Cisco Webex Board Series 9.2

Based on 46 answers

Easy, plain, and simple. It's powerful, and the quality of sound & image is off the charts. You cannot get a better experience when it comes to video conferencing, both for you and your counterpart. When whiteboarding, we really enjoy the touchscreen precision which is key when doing annotations. With updates, it becomes even easier to connect as proximity sets in with the scheduling integration built-in and voice-activated actions.

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Hugues Raymond

Directeur de comptes

NeoposInternet, 11-50 employees

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Support Rating

Cisco Headset 500 Series 6.8

Based on 2 answers

Too expensive and too uncomfortable for extended periods of use. This headset was good quality and good mics/speakers, but in the end they were roughly the same as the cheaper headsets from the other vendors. So it was not really a win like I normally see with Cisco products, but I guess you cant win them all!

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Joshua Baever

Sr. Systems Administrator

T-MobileTelecommunications, 10,001+ employees

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Cisco Webex Board Series 8.8

Based on 50 answers

The 10 would be my rating if it wasn't for the high price. If your organization can utilize the whiteboard options, then this will be worth it. Again, this is more geared for companies with the need for brainstorming and presenting more clearly. Otherwise, there are plenty of options for screen sharing and video calling.

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Duncan Hernandez

Sr. Data Analytics Consultant

Armanino LLPAccounting, 1001-5000 employees

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Alternatives Considered

The devices work well, match our existing phones and look professional as well as operate with quality. Solid product, no issues. Price is a bit higher, but a solid product for the price. We tried a variety of units, but wanted to consolidate brands and models for documentation and training purposes.

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Mike Narumiya

President, Principal

Klaxon IT SolutionsHospital & Health Care, 11-50 employees

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Cisco webex board can be integrated with Cisco webex cloud, Cisco Call Manager. you can configure the webex to call manager can make extension calls and can join the local calls. The interactive screen is of very good quality. We can register the webex board directly to the webex cloud to make the calls.

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Mohd Shahid Ali

Pre-Sales Network Consultant

Al Khalili GroupInformation Technology & Services, 51-200 employees

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Return on Investment

Clear audio quality has been a big positive with more employees engaging in meetings & conference calls.
Unidirectional [microphones] are designed to hone in on the user's voice & simultaneously minimize background noise.
Lightweight comfort is really ideal for long calls.

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Verified User

Engineer in Engineering

Information Technology & Services Company, 51-200 employees

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Webex Board combined with Control Hub can deliver a great experience with analytics from Control Hub.
The board is a good choice for meeting rooms designed for 8~12 people and is a good offer for our customers compared with Room Kit.

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Leonardo Lacerda

Senior Network Analyst

2S Inovações TecnológicasInformation Technology & Services, 51-200 employees

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Cisco Headset 500 Series vs Cisco Webex Board Series