Cisco Headsets vs. Cisco Webex DX80 (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Headsets
Score 9.1 out of 10
N/A
Cisco Headsets are designed to help users stay connected wherever they work. Whether working at home, at the office, or on the go, the headset helps users stay focused on what's important. The professional headsets are built to deliver exceptional audio and are integrated with the Webex platform for seamless collaboration and simple management. Bluetooth wireless, DECT, or wired headsets are available.N/A
Cisco Webex DX80 (discontinued)
Score 9.2 out of 10
N/A
The Cisco Webex DX80 was a technology supporting HD video conferencing and digital whiteboarding. It is discontinued, and is superseded by capabilities found in Cisco Desk Pro.N/A
Pricing
Cisco HeadsetsCisco Webex DX80 (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco HeadsetsCisco Webex DX80 (discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco HeadsetsCisco Webex DX80 (discontinued)
Considered Both Products
Cisco Headsets
Chose Cisco Headsets
It was my first headset from Cisco to test and to recommend the customers instead of going with other vendors.
Chose Cisco Headsets
noise cancellation and interoperability with other Cisco devices or video conference software
Chose Cisco Headsets
Plantronics Voyager, although it serves the same purpose, isn’t the same at all! The fact that we are a Cisco and Webex [shop] made it so simple once Cisco started offering headsets. Having to connect desk phones with Poly headsets required connectors and offered no visibility. …
Cisco Webex DX80 (discontinued)

No answer on this topic

Top Pros
Top Cons
Best Alternatives
Cisco HeadsetsCisco Webex DX80 (discontinued)
Small Businesses
Zoom
Zoom
Score 8.2 out of 10
Zoom
Zoom
Score 8.2 out of 10
Medium-sized Companies
Cisco Webex DX80 (discontinued)
Cisco Webex DX80 (discontinued)
Score 9.2 out of 10
Cisco Headsets
Cisco Headsets
Score 9.1 out of 10
Enterprises
Cisco Webex DX80 (discontinued)
Cisco Webex DX80 (discontinued)
Score 9.2 out of 10
Cisco Headsets
Cisco Headsets
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco HeadsetsCisco Webex DX80 (discontinued)
Likelihood to Recommend
8.6
(61 ratings)
9.8
(26 ratings)
Likelihood to Renew
2.7
(1 ratings)
-
(0 ratings)
Usability
9.1
(1 ratings)
9.8
(18 ratings)
Support Rating
7.7
(3 ratings)
7.8
(26 ratings)
User Testimonials
Cisco HeadsetsCisco Webex DX80 (discontinued)
Likelihood to Recommend
Cisco
For day to day work and official virtual meetings/calls the headsets are best suited. They are compact, handy, lightweight with a dynamic mic and good control. However, I don't think that for intense audio recording and voice modulations I'll rely on the products because the market is so diversified and on branding part there are so many options available which directly affects Cisco's market. So, for busy jam packed with work office day if you need good comfortable experience Cisco Headsets come very handy.
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Discontinued Products
It is an excellent choice for a personal device if you want to bring an independent device to meetings and add it as a second display at the same time. I don't believe that there is nearly as much benefit in using anything in a shared environment or in shared mode. My opinion is that the Room Kits that include displays that can flip or be touched by Samsung are more suited for that.
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Pros
Cisco
  • Cancel the noise side of things. You can't hear anything in the background. I quite often talk really loud because I can't hear myself talking and it's comfortable. They are really comfortable. We've got the wireless ones and they just sit so comfortably on your head. Amazing.
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Discontinued Products
  • Successful image/video quality.
  • By adjusting the camera angle, transmitting the document image to both you and the other party in a readable way.
  • Can be used as a touch screen and also as a PC monitor.
  • Can be managed by Call Manager, TMS, VCS.
  • Easy and user-friendly.
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Cons
Cisco
  • Being able to adjust the sound profiles from places other than a phone app
  • Make it so the USB wireless dongle is reliable
  • The touch controls on the outside don't always seem to work reliably the ones on the back work just fine
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Discontinued Products
  • Touch controller calibration could be a challenge
  • You can’t use the camera like a normal web cam
  • When you use the adapter is HDMI to DVI and if you are gone for a few minutes the display goes dark. Refresh the display does not come back on easily.
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Usability
Cisco
I have yet to find a use case where the 730 is not appropriate. The audio quality and active noise cancellation capabilities are excellent, and the portability puts it above many alternatives.
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Discontinued Products
In the workplace, Cisco Webex DX80 is ideal for group meetings. It's as simple as entering the room, dialing the destination number, and joining the video. It's simple and convenient. It offers an easy-to-use menu and user interface. My own opinion is that Cisco's usability is fantastic and I like it greatly. I encountered no issues.
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Support Rating
Cisco
Too expensive and too heavy and too uncomfortable. It just didn't deliver the experience that we thought we would get based on the price. I can get the same features, for cheaper, with a more comfortable headset from another vendor. So overall this one just never got put on the final list.
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Discontinued Products
I give top marks for Cisco Webex DX80 support. We have Cisco Smartnet and I can confirm that they are exceptional in answering and resolving doubts and problems with the device. On the phone, you are quickly answered and one of the Cisco experts solves your problem in your language.
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Alternatives Considered
Cisco
We selected Cisco headsets because of our long-term existing partnership with Cisco, something we value. But that being said, there are competitor headsets that I've seen at the same price that offer far more functionality, which I guess could be improved in the Cisco headsets.
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Discontinued Products
Didn't have any experience with other product lines as our company was a user and a fan of the Cisco Webex platform so didn't bother to go to any other competition. Webex provided us with all that was required to fulfill our business needs while maintaining high end.
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Return on Investment
Cisco
  • Superior quality has enhanced overall experience of meeting and calls
  • High compability and Ability to connect to wide range of devices have increased ease of working
  • Decent battery life and quick-charge is desirable for long calls
  • Pairing fails sometimes and requires multiple tries which is time consuming
  • Unintentional unmuting/muting during client call can cause major issues. There is requirement for a smart mute feature
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Discontinued Products
  • It helped us get our Sr. Leadership team familiar with and excited about Webex. Then, them spreading the word helped align the company with the new Webex software coming and saved us a bunch on training. When users were more excited about a product, they soak it in better.
  • This device has been a mainstay in our COVID working from home plans. This allows the business to keep running AND meet face to face when it's not safe yet to do so.
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ScreenShots

Cisco Headsets Screenshots

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Cisco Webex DX80 (discontinued) Screenshots

Screenshot of DX80 product imageScreenshot of DX80 in actionScreenshot of DX80 in officeScreenshot of DX80 in officeScreenshot of DX80 in home office