What users are saying about
17 Ratings
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Score 8.4 out of 100
64 Ratings
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Score 8.9 out of 100

Attribute Ratings

  • Cisco Headset 500 Series is rated higher in 1 area: Likelihood to Recommend
  • Cisco Webex DX80 is rated higher in 1 area: Support Rating

Likelihood to Recommend

8.6

Cisco Headset 500 Series

86%
12 Ratings
8.5

Cisco Webex DX80

85%
22 Ratings

Usability

Cisco Headset 500 Series

N/A
0 Ratings
8.8

Cisco Webex DX80

88%
14 Ratings

Support Rating

6.8

Cisco Headset 500 Series

68%
2 Ratings
8.7

Cisco Webex DX80

87%
22 Ratings

Likelihood to Recommend

Cisco Headset 500 Series

The Cisco Headset 530 Series, which I utilized, provides rich sound and effective noise isolation, making it an excellent choice for telecommunications in noisy, open environments. Users may effortlessly plug and detach the Headset as needed during shift changes or breaks thanks to the in-line, high-cycle fast disconnect. It has a variety of options for connecting to devices, including USB and RJ-9 connections.
Pratham Radadiya | TrustRadius Reviewer

Cisco Webex DX80

It is an excellent choice for a personal device if you want to bring an independent device to meetings and add it as a second display at the same time. I don't believe that there is nearly as much benefit in using anything in a shared environment or in shared mode. My opinion is that the Room Kits that include displays that can flip or be touched by Samsung are more suited for that.
Anonymous | TrustRadius Reviewer

Pros

Cisco Headset 500 Series

  • Wireless (562) Some are wired but I have wireless.
  • Clear
  • Audiophile quality
  • Long battery life allows me to get through my entire day on a single charge.
Anonymous | TrustRadius Reviewer

Cisco Webex DX80

  • Successful image/video quality.
  • By adjusting the camera angle, transmitting the document image to both you and the other party in a readable way.
  • Can be used as a touch screen and also as a PC monitor.
  • Can be managed by Call Manager, TMS, VCS.
  • Easy and user-friendly.
Kenan BOZDAG | TrustRadius Reviewer

Cons

Cisco Headset 500 Series

  • Firm connection with the charging cradle ( for 561 headsets).
  • Solid build like their competition or the 700 headset.
  • Braille on the controls for the visually impaired.
Anonymous | TrustRadius Reviewer

Cisco Webex DX80

  • Lacking fancy features like background blurrying and MS Teams integration ( available on the desk pro device)
  • During setup the difference between registering the device as either s perdonal or room device wasn't clear untill I wasn't able to perform certain actions such as teansferring a meeting from mobile to dx80. I had to reset and re-register the device in room mode to get it to work as I expected.
Wouter Hindriks | TrustRadius Reviewer

Pricing Details

Cisco Headset 500 Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Cisco Webex DX80

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Usability

Cisco Headset 500 Series

No score
No answers yet
No answers on this topic

Cisco Webex DX80

Cisco Webex DX80 8.8
Based on 14 answers
In the workplace, Cisco Webex DX80 is ideal for group meetings. It's as simple as entering the room, dialing the destination number, and joining the video. It's simple and convenient. It offers an easy-to-use menu and user interface. My own opinion is that Cisco's usability is fantastic and I like it greatly. I encountered no issues.
Anonymous | TrustRadius Reviewer

Support Rating

Cisco Headset 500 Series

Cisco Headset 500 Series 6.8
Based on 2 answers
Too expensive and too uncomfortable for extended periods of use. This headset was good quality and good mics/speakers, but in the end they were roughly the same as the cheaper headsets from the other vendors. So it was not really a win like I normally see with Cisco products, but I guess you cant win them all!
Joshua Baever | TrustRadius Reviewer

Cisco Webex DX80

Cisco Webex DX80 8.7
Based on 22 answers
I give top marks for Cisco Webex DX80 support. We have Cisco Smartnet and I can confirm that they are exceptional in answering and resolving doubts and problems with the device. On the phone, you are quickly answered and one of the Cisco experts solves your problem in your language.
João Mauricio | TrustRadius Reviewer

Alternatives Considered

Cisco Headset 500 Series

The devices work well, match our existing phones and look professional as well as operate with quality. Solid product, no issues. Price is a bit higher, but a solid product for the price. We tried a variety of units, but wanted to consolidate brands and models for documentation and training purposes.
Mike Narumiya | TrustRadius Reviewer

Cisco Webex DX80

Desk Pros are the next-gen set of video endpoints that are built with the right set of hardware configuration, capable of handling more load, with enough compute/CPU/memory to handle feature upgrades that meet the latest advancements Cisco is making to make this product line competitive—mostly trying to follow the Apple catching up to Samsung mobile phones roadmap.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Headset 500 Series

  • Clear audio quality has been a big positive with more employees engaging in meetings & conference calls.
  • Unidirectional [microphones] are designed to hone in on the user's voice & simultaneously minimize background noise.
  • Lightweight comfort is really ideal for long calls.
Anonymous | TrustRadius Reviewer

Cisco Webex DX80

  • It helped us get our Sr. Leadership team familiar with and excited about Webex. Then, them spreading the word helped align the company with the new Webex software coming and saved us a bunch on training. When users were more excited about a product, they soak it in better.
  • This device has been a mainstay in our COVID working from home plans. This allows the business to keep running AND meet face to face when it's not safe yet to do so.
Joshua Baever | TrustRadius Reviewer

Screenshots

Cisco Headset 500 Series

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