What users are saying about
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 17 reviews and ratings
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 4.6 out of 100
Based on 5 reviews and ratings
Attribute Ratings
- Logitech GROUP is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
8.6
Cisco Headset 500 Series
86%
12 Ratings
9.0
Logitech GROUP
90%
1 Rating
Support Rating
6.8
Cisco Headset 500 Series
68%
2 Ratings
9.0
Logitech GROUP
90%
2 Ratings
Likelihood to Recommend
Cisco Headset 500 Series
The Cisco Headset 530 Series, which I utilized, provides rich sound and effective noise isolation, making it an excellent choice for telecommunications in noisy, open environments. Users may effortlessly plug and detach the Headset as needed during shift changes or breaks thanks to the in-line, high-cycle fast disconnect. It has a variety of options for connecting to devices, including USB and RJ-9 connections.
Full Stack Engineer
CensusComputer Games, 501-1000 employees
Logitech GROUP
When you don´t have enough budget to have a robust conference system, this solution can help you to have good quality video conferences with excellent audio quality and video quality, and the prices of these products are not so high comparing with other brands, I think is a perfect solution for mid enterprises
Security & Infrastructure Manager
LazdaTIInformation Services, 11-50 employees
Pros
Cisco Headset 500 Series
- Wireless (562) Some are wired but I have wireless.
- Clear
- Audiophile quality
- Long battery life allows me to get through my entire day on a single charge.

Verified User
Manager in Information Technology
Financial Services Company, 10,001+ employeesLogitech GROUP
- High Audio Quality
- High Video Quality
Security & Infrastructure Manager
LazdaTIInformation Services, 11-50 employees
Cons
Cisco Headset 500 Series
- Firm connection with the charging cradle ( for 561 headsets).
- Solid build like their competition or the 700 headset.
- Braille on the controls for the visually impaired.

Verified User
Manager in Information Technology
Information Technology & Services Company, 11-50 employeesLogitech GROUP
- Design of the devices
- To many cables for conference systems
Security & Infrastructure Manager
LazdaTIInformation Services, 11-50 employees
Pricing Details
Cisco Headset 500 Series
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Logitech GROUP
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Support Rating
Cisco Headset 500 Series
Cisco Headset 500 Series 6.8
Based on 2 answers
Too expensive and too uncomfortable for extended periods of use. This headset was good quality and good mics/speakers, but in the end they were roughly the same as the cheaper headsets from the other vendors. So it was not really a win like I normally see with Cisco products, but I guess you cant win them all!
Sr. Systems Administrator
T-MobileTelecommunications, 10,001+ employees
Logitech GROUP
Logitech GROUP 9.0
Based on 2 answers
I think the technical support of Logitech GROUP is well when you have an issue you can call them. They answer you quickly, we only use this support a couple of times, because we don´t have many problems with these devices, the performance of these devices is outstanding.
Security & Infrastructure Manager
LazdaTIInformation Services, 11-50 employees
Alternatives Considered
Cisco Headset 500 Series
The devices work well, match our existing phones and look professional as well as operate with quality. Solid product, no issues. Price is a bit higher, but a solid product for the price. We tried a variety of units, but wanted to consolidate brands and models for documentation and training purposes.
President, Principal
Klaxon IT SolutionsHospital & Health Care, 11-50 employees
Logitech GROUP
We selected Logitech GROUP because the balance cost-benefit was excellent comparing with other vendors. We tried some devices before the purchase, and we discovered that the quality of these devices is excellent, the solutions are easy to handle for end users that don´t have technical skills in general terms is a good cheap solution.
Security & Infrastructure Manager
LazdaTIInformation Services, 11-50 employees
Return on Investment
Cisco Headset 500 Series
- Clear audio quality has been a big positive with more employees engaging in meetings & conference calls.
- Unidirectional [microphones] are designed to hone in on the user's voice & simultaneously minimize background noise.
- Lightweight comfort is really ideal for long calls.

Verified User
Engineer in Engineering
Information Technology & Services Company, 51-200 employeesLogitech GROUP
- The balance cost-benefit is very good with these devices.
- You can have 3 Logitech GROUP devices at the same price of 1 robust conference system.
Security & Infrastructure Manager
LazdaTIInformation Services, 11-50 employees