What users are saying about
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 4.6 out of 100

Attribute Ratings

  • Logitech GROUP is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.6

Cisco Headset 500 Series

86%
12 Ratings
9.0

Logitech GROUP

90%
1 Rating

Support Rating

6.8

Cisco Headset 500 Series

68%
2 Ratings
9.0

Logitech GROUP

90%
2 Ratings

Likelihood to Recommend

Cisco Headset 500 Series

The Cisco Headset 530 Series, which I utilized, provides rich sound and effective noise isolation, making it an excellent choice for telecommunications in noisy, open environments. Users may effortlessly plug and detach the Headset as needed during shift changes or breaks thanks to the in-line, high-cycle fast disconnect. It has a variety of options for connecting to devices, including USB and RJ-9 connections.
Pratham Radadiya | TrustRadius Reviewer

Logitech GROUP

When you don´t have enough budget to have a robust conference system, this solution can help you to have good quality video conferences with excellent audio quality and video quality, and the prices of these products are not so high comparing with other brands, I think is a perfect solution for mid enterprises
Mauro Sepulveda | TrustRadius Reviewer

Pros

Cisco Headset 500 Series

  • Wireless (562) Some are wired but I have wireless.
  • Clear
  • Audiophile quality
  • Long battery life allows me to get through my entire day on a single charge.
Anonymous | TrustRadius Reviewer

Logitech GROUP

  • High Audio Quality
  • High Video Quality
Mauro Sepulveda | TrustRadius Reviewer

Cons

Cisco Headset 500 Series

  • Firm connection with the charging cradle ( for 561 headsets).
  • Solid build like their competition or the 700 headset.
  • Braille on the controls for the visually impaired.
Anonymous | TrustRadius Reviewer

Logitech GROUP

  • Design of the devices
  • To many cables for conference systems
Mauro Sepulveda | TrustRadius Reviewer

Pricing Details

Cisco Headset 500 Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Logitech GROUP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Support Rating

Cisco Headset 500 Series

Cisco Headset 500 Series 6.8
Based on 2 answers
Too expensive and too uncomfortable for extended periods of use. This headset was good quality and good mics/speakers, but in the end they were roughly the same as the cheaper headsets from the other vendors. So it was not really a win like I normally see with Cisco products, but I guess you cant win them all!
Joshua Baever | TrustRadius Reviewer

Logitech GROUP

Logitech GROUP 9.0
Based on 2 answers
I think the technical support of Logitech GROUP is well when you have an issue you can call them. They answer you quickly, we only use this support a couple of times, because we don´t have many problems with these devices, the performance of these devices is outstanding.
Mauro Sepulveda | TrustRadius Reviewer

Alternatives Considered

Cisco Headset 500 Series

The devices work well, match our existing phones and look professional as well as operate with quality. Solid product, no issues. Price is a bit higher, but a solid product for the price. We tried a variety of units, but wanted to consolidate brands and models for documentation and training purposes.
Mike Narumiya | TrustRadius Reviewer

Logitech GROUP

We selected Logitech GROUP because the balance cost-benefit was excellent comparing with other vendors. We tried some devices before the purchase, and we discovered that the quality of these devices is excellent, the solutions are easy to handle for end users that don´t have technical skills in general terms is a good cheap solution.
Mauro Sepulveda | TrustRadius Reviewer

Return on Investment

Cisco Headset 500 Series

  • Clear audio quality has been a big positive with more employees engaging in meetings & conference calls.
  • Unidirectional [microphones] are designed to hone in on the user's voice & simultaneously minimize background noise.
  • Lightweight comfort is really ideal for long calls.
Anonymous | TrustRadius Reviewer

Logitech GROUP

  • The balance cost-benefit is very good with these devices.
  • You can have 3 Logitech GROUP devices at the same price of 1 robust conference system.
Mauro Sepulveda | TrustRadius Reviewer

Add comparison