Cisco Headset 500 Series vs Logitech GROUP

Likelihood to Recommend

The Cisco Headset 530 Series, which I utilized, provides rich sound and effective noise isolation, making it an excellent choice for telecommunications in noisy, open environments. Users may effortlessly plug and detach the Headset as needed during shift changes or breaks thanks to the in-line, high-cycle fast disconnect. It has a variety of options for connecting to devices, including USB and RJ-9 connections.

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Pratham Radadiya

Full Stack Engineer

CensusComputer Games, 501-1000 employees

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When you don´t have enough budget to have a robust conference system, this solution can help you to have good quality video conferences with excellent audio quality and video quality, and the prices of these products are not so high comparing with other brands, I think is a perfect solution for mid enterprises

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Mauro Sepulveda

Security & Infrastructure Manager

LazdaTIInformation Services, 11-50 employees

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Pros

Wireless (562) Some are wired but I have wireless.
Clear
Audiophile quality
Long battery life allows me to get through my entire day on a single charge.

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Verified User

Manager in Information Technology

Financial Services Company, 10,001+ employees

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High Audio Quality
High Video Quality

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Mauro Sepulveda

Security & Infrastructure Manager

LazdaTIInformation Services, 11-50 employees

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Cons

Firm connection with the charging cradle ( for 561 headsets).
Solid build like their competition or the 700 headset.
Braille on the controls for the visually impaired.

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Verified User

Manager in Information Technology

Information Technology & Services Company, 11-50 employees

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Design of the devices
To many cables for conference systems

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Mauro Sepulveda

Security & Infrastructure Manager

LazdaTIInformation Services, 11-50 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

Starting Price

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General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

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Support Rating

Cisco Headset 500 Series 6.8

Based on 2 answers

Too expensive and too uncomfortable for extended periods of use. This headset was good quality and good mics/speakers, but in the end they were roughly the same as the cheaper headsets from the other vendors. So it was not really a win like I normally see with Cisco products, but I guess you cant win them all!

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Joshua Baever

Sr. Systems Administrator

T-MobileTelecommunications, 10,001+ employees

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Logitech GROUP 9.0

Based on 2 answers

I think the technical support of Logitech GROUP is well when you have an issue you can call them. They answer you quickly, we only use this support a couple of times, because we don´t have many problems with these devices, the performance of these devices is outstanding.

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Mauro Sepulveda

Security & Infrastructure Manager

LazdaTIInformation Services, 11-50 employees

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Alternatives Considered

The devices work well, match our existing phones and look professional as well as operate with quality. Solid product, no issues. Price is a bit higher, but a solid product for the price. We tried a variety of units, but wanted to consolidate brands and models for documentation and training purposes.

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Mike Narumiya

President, Principal

Klaxon IT SolutionsHospital & Health Care, 11-50 employees

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We selected Logitech GROUP because the balance cost-benefit was excellent comparing with other vendors. We tried some devices before the purchase, and we discovered that the quality of these devices is excellent, the solutions are easy to handle for end users that don´t have technical skills in general terms is a good cheap solution.

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Mauro Sepulveda

Security & Infrastructure Manager

LazdaTIInformation Services, 11-50 employees

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Return on Investment

Clear audio quality has been a big positive with more employees engaging in meetings & conference calls.
Unidirectional [microphones] are designed to hone in on the user's voice & simultaneously minimize background noise.
Lightweight comfort is really ideal for long calls.

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Verified User

Engineer in Engineering

Information Technology & Services Company, 51-200 employees

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The balance cost-benefit is very good with these devices.
You can have 3 Logitech GROUP devices at the same price of 1 robust conference system.

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Mauro Sepulveda

Security & Infrastructure Manager

LazdaTIInformation Services, 11-50 employees

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Cisco Headset 500 Series vs Logitech GROUP