Cisco Headset 500 Series vs Logitech GROUP

This wireless headset (562) allows me freedom from what was a more sedentary lifestyle with the wired headset. I have the freedom to get up, walk around and speak clearly and effectively without being strapped to my desk. Even with a standing desk, it is still nice to walk around my office as I am speaking sometimes. And the headset has a good range. It could always be longer but this one is really good. I can walk from my office to the break room without losing sound quality or clarity. Coffee refills are no problem with this headset. And people can clearly hear what I am saying which is nice. I hear others on conference calls who are barely understandable.

When you don´t have enough budget to have a robust conference system, this solution can help you to have good quality video conferences with excellent audio quality and video quality, and the prices of these products are not so high comparing with other brands, I think is a perfect solution for mid enterprises

I have not had to engage with support, but based on past interactions, I imagine they would do well.

I think the technical support of Logitech GROUP is well when you have an issue you can call them. They answer you quickly, we only use this support a couple of times, because we don´t have many problems with these devices, the performance of these devices is outstanding.