What users are saying about
17 Ratings
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Score 8.4 out of 100
16 Ratings
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Score 8.3 out of 100

Attribute Ratings

  • Pexip is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.6

Cisco Headset 500 Series

86%
12 Ratings
9.0

Pexip

90%
6 Ratings

Support Rating

6.8

Cisco Headset 500 Series

68%
2 Ratings
10.0

Pexip

100%
2 Ratings

Likelihood to Recommend

Cisco Headset 500 Series

The Cisco Headset 530 Series, which I utilized, provides rich sound and effective noise isolation, making it an excellent choice for telecommunications in noisy, open environments. Users may effortlessly plug and detach the Headset as needed during shift changes or breaks thanks to the in-line, high-cycle fast disconnect. It has a variety of options for connecting to devices, including USB and RJ-9 connections.
Pratham Radadiya | TrustRadius Reviewer

Pexip

This video meeting software is good for all those who want to collaborate with their teams on some serious business discussions and it provides the best quality of video without any interruption. Its features work perfectly well from recording to scheduling. But it is not favorable when someone is facing a weak internet connection.
Diana Richerdson | TrustRadius Reviewer

Pros

Cisco Headset 500 Series

  • Wireless (562) Some are wired but I have wireless.
  • Clear
  • Audiophile quality
  • Long battery life allows me to get through my entire day on a single charge.
Anonymous | TrustRadius Reviewer

Pexip

  • It is really easy to use, even people with little to no technical background can use it.
  • No extra installation is required since it can work through browser too.
  • It can be used with android and ios as well.
  • It gives stable video feed even with slower internet and consumes few resources on pc.
  • It can be integrated with many software.
Varun Kainthla | TrustRadius Reviewer

Cons

Cisco Headset 500 Series

  • Firm connection with the charging cradle ( for 561 headsets).
  • Solid build like their competition or the 700 headset.
  • Braille on the controls for the visually impaired.
Anonymous | TrustRadius Reviewer

Pexip

  • Lack of a chat feature which I hope to eventually be part of the product in case someone's mic cuts out.
Duncan Hernandez | TrustRadius Reviewer

Pricing Details

Cisco Headset 500 Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Pexip

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Support Rating

Cisco Headset 500 Series

Cisco Headset 500 Series 6.8
Based on 2 answers
Too expensive and too uncomfortable for extended periods of use. This headset was good quality and good mics/speakers, but in the end they were roughly the same as the cheaper headsets from the other vendors. So it was not really a win like I normally see with Cisco products, but I guess you cant win them all!
Joshua Baever | TrustRadius Reviewer

Pexip

Pexip 10.0
Based on 2 answers
Pexip Infinity's customer support function deserves a full score for their work. The ironic thing is, I have never had to deal with them at all, which means that their entire development team is actually a support team because they have crafted a product that the client never has to talk to them about; it is just that good and works seamlessly. There are very few products out there that works as easily as Pexip Infinity.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Headset 500 Series

The devices work well, match our existing phones and look professional as well as operate with quality. Solid product, no issues. Price is a bit higher, but a solid product for the price. We tried a variety of units, but wanted to consolidate brands and models for documentation and training purposes.
Mike Narumiya | TrustRadius Reviewer

Pexip

We were with GoToMeeting far too long, but we had settled in and so many others were just as clunky and expensive. We did try Zoom, but it was more complex for the price then we wanted. Videxio is a solution we'll be with for a very longtime.
Jackie Bassett | TrustRadius Reviewer

Return on Investment

Cisco Headset 500 Series

  • Clear audio quality has been a big positive with more employees engaging in meetings & conference calls.
  • Unidirectional [microphones] are designed to hone in on the user's voice & simultaneously minimize background noise.
  • Lightweight comfort is really ideal for long calls.
Anonymous | TrustRadius Reviewer

Pexip

  • Ease of use ensures immediate ROI, which for me helped get an important project unstuck!
  • Video call recording to capture and share interviewees insights is brilliant, multipurpose usage with immediate positive ROI
  • Customer support was as great as the technology!
Chris McCarthy | TrustRadius Reviewer

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