25 Ratings
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Score 9.2 out of 100
6 Ratings
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Score 9.2 out of 100

Attribute Ratings

  • Cisco Aironet 1800 Series Access Points is rated higher in 1 area: Likelihood to Recommend
  • Cisco Catalyst 9120 Access Point is rated higher in 2 areas: Usability, Support Rating

Likelihood to Recommend

9.6

Cisco Aironet 1800 Series Access Points

96%
18 Ratings
9.5

Cisco Catalyst 9120 Access Point

95%
4 Ratings

Likelihood to Renew

9.1

Cisco Aironet 1800 Series Access Points

91%
1 Rating

Cisco Catalyst 9120 Access Point

N/A
0 Ratings

Usability

9.1

Cisco Aironet 1800 Series Access Points

91%
2 Ratings
10.0

Cisco Catalyst 9120 Access Point

100%
1 Rating

Performance

9.1

Cisco Aironet 1800 Series Access Points

91%
5 Ratings

Cisco Catalyst 9120 Access Point

N/A
0 Ratings

Support Rating

8.2

Cisco Aironet 1800 Series Access Points

82%
1 Rating
10.0

Cisco Catalyst 9120 Access Point

100%
1 Rating

Product Scalability

8.8

Cisco Aironet 1800 Series Access Points

88%
5 Ratings

Cisco Catalyst 9120 Access Point

N/A
0 Ratings

Likelihood to Recommend

Cisco Aironet 1800 Series Access Points

Dead simple to setup, deploy, upgrade and manage. If a colleague was asking for a solid AP that just runs and runs without tiring out and they dont want to break the bank with the higher end units, this is a great place to look. I would say that you're going to have to deal with Cisco licensing support at some point during setup, but thats par for the course.
Anonymous | TrustRadius Reviewer

Cisco Catalyst 9120 Access Point

Cisco Switches are most suited to larger organizations. Small networks would not really benefit from the large cost outlay and would be better off with a switch from a lower tier of Cisco's product line, or something from another manufacturer. For the 9120 range of Access Points, I would say that if you are an organization that has hardware that supports the latest WiFi 6 or the 802.11AX standards, then it is definitely worth considering getting these.
Muhammad Mulla | TrustRadius Reviewer

Pros

Cisco Aironet 1800 Series Access Points

  • Until 2018, our Aironets were 1560 series, and each was managed separately. We had about 9 devices, 3-4 per floor, strategically placed on each floor to get a good coverage map over a three-floor environment. Their coverage was greater than expected. With the latest 1852 models we have, they are managed by a controller, and frankly, the coverage is a smaller area, requiring more units. We have worked with support for months and this is the final outcome of all the setting changes - we simply need more devices to cover the same area.
  • None of the models I have used have needed reboots. We usually only reboot the devices annually, and they don't have issues requiring restarts.
  • With the 1560 series, the connection strength was extremely consistent. With the new 1852 model, which is managed by one of the WAPs as a controller, it is supposed to use smart technology to load balance (optional) and determine which of the WAPs is appropriate to connect the requesting device to - great idea - but it does NOT work well.
Debbie Johnson | TrustRadius Reviewer

Cisco Catalyst 9120 Access Point

  • First off, the overall physical design. Slim, light, and can be mounted anywhere. Blends into ceilings/walls and is easy to mount. (Clients are very picky with overall look sometimes).
  • Easy to deploy and configure, making the setup very quick, minimizing any potential downtime during installation and/or maintenance upgrades.
  • Fast and reliable at a decent price point for the clients.
NAKIA EPLEY | TrustRadius Reviewer

Cons

Cisco Aironet 1800 Series Access Points

  • On the Mobility Express models, it’s hard to configure all from the GUI, and sometimes the GUI is buggy
  • In Mobility Express, the (virtual) controller is not able to push the right image to the APs. This sometimes results in not joining the APs
  • Some minor issues with firmware
Anonymous | TrustRadius Reviewer

Cisco Catalyst 9120 Access Point

  • The Cisco Catalyst 9120 Access Point is very different from traditional AireOS devices so there is a higher learning curve.
  • Bugs in some of the codes.
  • Getting it to join a legacy Wireless LAN Controller is harder.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Aironet 1800 Series Access Points

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Cisco Catalyst 9120 Access Point

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Cisco Aironet 1800 Series Access Points

Cisco Aironet 1800 Series Access Points 9.1
Based on 1 answer
If Cisco keeps innovating the feature sets on the next 1800 models, I would definitely try it out to improve the experience of my users and to keep them on the latest technologies
Anonymous | TrustRadius Reviewer

Cisco Catalyst 9120 Access Point

No score
No answers yet
No answers on this topic

Usability

Cisco Aironet 1800 Series Access Points

Cisco Aironet 1800 Series Access Points 9.1
Based on 2 answers
Pretty straightforward guide, which was built since OEAP600 AP's and never improved, this is a good thing for user to tackle when they configure the personal SSID, but does not reflect how it should be in 2020, where everything is mobile compatible and app ready. Cisco are going to have an app for this, but it comes with greater cost.
Anonymous | TrustRadius Reviewer

Cisco Catalyst 9120 Access Point

Cisco Catalyst 9120 Access Point 10.0
Based on 1 answer
The Cisco Catalyst 9120 Access Points have been a solid deployment for me. Using their interface is a mix of new and old. They run IOS, so if you know the CLI, you can easily navigate around them. You can join them to an older controller if it supports a certain version, you can join it to a new 9800 controller--very straight forward--and you can run the embedded wireless controller on them directly. I've found this to be very useful at smaller sites. The Cisco Catalyst 9120 Access Points are not limited to feature sets like the older generations' mobility express platform.
Anonymous | TrustRadius Reviewer

Performance

Cisco Aironet 1800 Series Access Points

Cisco Aironet 1800 Series Access Points 9.1
Based on 5 answers
In general, this AP has great performance for having MIMO 4X4 with 4 antennas for receiving and sending signals to users. AP 1850 has good construction and integrates the CleanAir feature that works to change the frequency channel when it senses external interference.
Anonymous | TrustRadius Reviewer

Cisco Catalyst 9120 Access Point

No score
No answers yet
No answers on this topic

Support Rating

Cisco Aironet 1800 Series Access Points

Cisco Aironet 1800 Series Access Points 8.2
Based on 1 answer
If you are able to identify the problem initially, you would be able to explain it to the TAC. In order for the TAC to understand it, the TAC engineer must be competent enough to understand it, and have the devices already in lab to test with. Each bug I encountered the TAC was able to help. And I was able to file at least 3 bugs on the 1815T and M.
Anonymous | TrustRadius Reviewer

Cisco Catalyst 9120 Access Point

Cisco Catalyst 9120 Access Point 10.0
Based on 1 answer
Cisco has been very good at correcting early issues with their code. Their TAC support has been fantastic when I would open a case with issues I was facing. Even though the hardware was new, they were very familiar with the interfaces and issues I was having. In the past I've been concerned about adopting a new product right away because of support issues. That was not the case here. Once I had the deployment up and running, they have had a good run of reliability.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Aironet 1800 Series Access Points

Cisco Aironet has it place in the modern workplace and is great for single location deployments creating a good robust affordable solution. Installing them in a plant that has exposure to environmental elements they have stood the test of time, well so far. If you are looking for multi-location, multi-national or international deployments with a single plane of glass the Cisco Meraki MR's are a better choice, enhancing the time to deploy and ease of management.
Anonymous | TrustRadius Reviewer

Cisco Catalyst 9120 Access Point

Perfect integration into an otherwise already up-and-running Cisco environment
Anonymous | TrustRadius Reviewer

Scalability

Cisco Aironet 1800 Series Access Points

Cisco Aironet 1800 Series Access Points 8.8
Based on 5 answers
It can easily support growth and be deployed in multiple locations. The access point has an integrated controller that can manage up to a certain amount of equipment in different locations. Setup is instantaneous and takes approximately 10 minutes to configure itself.
Flavio Pereira | TrustRadius Reviewer

Cisco Catalyst 9120 Access Point

No score
No answers yet
No answers on this topic

Return on Investment

Cisco Aironet 1800 Series Access Points

  • We can be in Mobility Express mode where the AP provides the controller functionality to support a small to medium deployment without requiring a dedicated controller.
  • Access Points are centrally managed via a WLC reducing the management overhead for deployment, configuration, and upgrade.
Darren Hosking | TrustRadius Reviewer

Cisco Catalyst 9120 Access Point

  • Compatibility with other vendors is the greatest advantage.
Muhammad Mulla | TrustRadius Reviewer

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