What users are saying about
25 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.2 out of 100
Based on 25 reviews and ratings
108 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 108 reviews and ratings
Attribute Ratings
- Cisco Aironet 1800 Series Access Points is rated higher in 2 areas: Likelihood to Recommend, Usability
- Cisco Meraki Wireless Access Point is rated higher in 1 area: Support Rating
- Cisco Aironet 1800 Series Access Points and Cisco Meraki Wireless Access Point are tied in 1 area: Likelihood to Renew
Likelihood to Recommend
9.6
Cisco Aironet 1800 Series Access Points
96%
18 Ratings

9.3
Cisco Meraki Wireless Access Point
93%
31 Ratings
Likelihood to Renew
9.1
Cisco Aironet 1800 Series Access Points
91%
1 Rating

9.1
Cisco Meraki Wireless Access Point
91%
1 Rating
Usability
9.1
Cisco Aironet 1800 Series Access Points
91%
2 Ratings

8.2
Cisco Meraki Wireless Access Point
82%
1 Rating
Performance
9.1
Cisco Aironet 1800 Series Access Points
91%
5 Ratings

Cisco Meraki Wireless Access Point
N/A
0 Ratings
Support Rating
8.2
Cisco Aironet 1800 Series Access Points
82%
1 Rating

9.4
Cisco Meraki Wireless Access Point
94%
21 Ratings
Implementation Rating
Cisco Aironet 1800 Series Access Points
N/A
0 Ratings

7.3
Cisco Meraki Wireless Access Point
73%
1 Rating
Product Scalability
8.8
Cisco Aironet 1800 Series Access Points
88%
5 Ratings

Cisco Meraki Wireless Access Point
N/A
0 Ratings
Likelihood to Recommend
Cisco Aironet 1800 Series Access Points
Dead simple to setup, deploy, upgrade and manage. If a colleague was asking for a solid AP that just runs and runs without tiring out and they dont want to break the bank with the higher end units, this is a great place to look. I would say that you're going to have to deal with Cisco licensing support at some point during setup, but thats par for the course.

Verified User
Analyst in Information Technology
Government Administration Company, 501-1000 employeesCisco Meraki Wireless Access Point
If you want easy to setup wireless that works really well and can be managed from anywhere, Meraki is for sure the way to go. Once you get used to using the dashboard, it is extremely easy to use and will show you all kinds of details about the network and the clients on it. The Meraki design works well, especially if you are new to wireless, the settings are pretty basic but easy to follow. If you have an office environment and don't want the hassle of having a controller in a closet, then Meraki is a good fit. They might not always be suited for industrial designs where heat and extreme harsh temperatures are in play but other than that I've found I've been able to put them in manufacturing and office environments. If you want extreme tuning ability like you would see in a traditional Cisco controller, then you might not like the Meraki platform.

Verified User
Manager in Information Technology
Mining & Metals Company, 501-1000 employeesPros
Cisco Aironet 1800 Series Access Points
- Until 2018, our Aironets were 1560 series, and each was managed separately. We had about 9 devices, 3-4 per floor, strategically placed on each floor to get a good coverage map over a three-floor environment. Their coverage was greater than expected. With the latest 1852 models we have, they are managed by a controller, and frankly, the coverage is a smaller area, requiring more units. We have worked with support for months and this is the final outcome of all the setting changes - we simply need more devices to cover the same area.
- None of the models I have used have needed reboots. We usually only reboot the devices annually, and they don't have issues requiring restarts.
- With the 1560 series, the connection strength was extremely consistent. With the new 1852 model, which is managed by one of the WAPs as a controller, it is supposed to use smart technology to load balance (optional) and determine which of the WAPs is appropriate to connect the requesting device to - great idea - but it does NOT work well.
Technology Systems Manager
Gentry Locke Rakes & MooreLaw Practice, 51-200 employees
Cisco Meraki Wireless Access Point
- Cisco Meraki Wireless does a GREAT job marketing their product and building your trust. They offer free and very informative webinars that offer free gear for your home network. They rely on word of mouth marketing and it simply works. They offer great try and buy programs as well. They stand behind their product and trust the technology.
- Cisco Meraki Wireless administrators dashboard is top notch. Their wireless UI interface is integrated with all other Cisco Meraki Wireless products. This makes it easy to use. It has single-use credentials and is seamless.
- Cisco Meraki Wireless support is also top notch. While they are backed by Cisco, Meraki always feels like you are working with a small business that takes your account seriously. They are specialized and a rare breed in the industry. Getting support from them is a pleasure!
Sr. IT Project Manager
CaptureRxHospital & Health Care, 51-200 employees
Cons
Cisco Aironet 1800 Series Access Points
- On the Mobility Express models, it’s hard to configure all from the GUI, and sometimes the GUI is buggy
- In Mobility Express, the (virtual) controller is not able to push the right image to the APs. This sometimes results in not joining the APs
- Some minor issues with firmware

Verified User
Administrator in Information Technology
Outsourcing/Offshoring Company, 11-50 employeesCisco Meraki Wireless Access Point
- Depending on your business size and budget, the cloud based subscription model may not acceptable to upper management.
- Must maintain subscription to utilize Cisco Meraki Wireless Access Points.
- Additional functionality and support for Mobile Device Management (MDM) comes with an additional cost if you want telephone support, otherwise it is limited to a certain number of devices and tech support via email only.
Director of IT
Fort Walton Machining, IncAviation & Aerospace, 51-200 employees
Pricing Details
Cisco Aironet 1800 Series Access Points
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Cisco Meraki Wireless Access Point
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Cisco Aironet 1800 Series Access Points
Cisco Aironet 1800 Series Access Points 9.1
Based on 1 answer
If Cisco keeps innovating the feature sets on the next 1800 models, I would definitely try it out to improve the experience of my users and to keep them on the latest technologies

Verified User
Engineer in Engineering
Research Company, 5001-10,000 employeesCisco Meraki Wireless Access Point
Cisco Meraki Wireless Access Point 9.1
Based on 1 answer
The Cisco Meraki WiFi Access Point dashboard and support license is mandatory so to continue usage we will need to renew the license. We may opt to purchase a more current WiFi generation device if something newer is available at that time. Currently, happy with the use of the dashboard as it is very feature rich.
Network Architect
Canadian TelecomTelecommunications, 10,001+ employees
Usability
Cisco Aironet 1800 Series Access Points
Cisco Aironet 1800 Series Access Points 9.1
Based on 2 answers
Pretty straightforward guide, which was built since OEAP600 AP's and never improved, this is a good thing for user to tackle when they configure the personal SSID, but does not reflect how it should be in 2020, where everything is mobile compatible and app ready. Cisco are going to have an app for this, but it comes with greater cost.

Verified User
Engineer in Engineering
Research Company, 5001-10,000 employeesCisco Meraki Wireless Access Point
Cisco Meraki Wireless Access Point 8.2
Based on 1 answer
The Meraki dashboard is an excellent tool to administer and manage the Meraki WiFi Access Point. Navigating the dashboard is intuitive and there are lots of use cases on the Meraki site. The dashboard is the key to having a great administrative experience with the product, easy to use, fast to find information.
Network Architect
Canadian TelecomTelecommunications, 10,001+ employees
Performance
Cisco Aironet 1800 Series Access Points
Cisco Aironet 1800 Series Access Points 9.1
Based on 5 answers
In general, this AP has great performance for having MIMO 4X4 with 4 antennas for receiving and sending signals to users. AP 1850 has good construction and integrates the CleanAir feature that works to change the frequency channel when it senses external interference.

Verified User
Analyst in Information Technology
Mining & Metals Company, 501-1000 employeesCisco Meraki Wireless Access Point
No score
No answers yet
No answers on this topic
Support Rating
Cisco Aironet 1800 Series Access Points
Cisco Aironet 1800 Series Access Points 8.2
Based on 1 answer
If you are able to identify the problem initially, you would be able to explain it to the TAC. In order for the TAC to understand it, the TAC engineer must be competent enough to understand it, and have the devices already in lab to test with. Each bug I encountered the TAC was able to help. And I was able to file at least 3 bugs on the 1815T and M.

Verified User
Engineer in Engineering
Research Company, 5001-10,000 employeesCisco Meraki Wireless Access Point
Cisco Meraki Wireless Access Point 9.4
Based on 21 answers
Cisco Meraki support has been very helpful when it comes to troubleshooting and supporting their products. There is an online knowledge base with tons of documentation and there is also 24x7 phone support available as part of the dashboard license. Every time I've called support, the engineer I spoke with has been very informative and dedicated to resolving my problems.

Verified User
Director in Engineering
Information Technology and Services Company, 51-200 employeesImplementation Rating
Cisco Aironet 1800 Series Access Points
No score
No answers yet
No answers on this topic
Cisco Meraki Wireless Access Point
Cisco Meraki Wireless Access Point 7.3
Based on 1 answer
There were documents that detailed how the WiFi Access Point was to be installed and mounted. The only issue was to cable the device, we use a third party for this type of work and typically has to be performed after normal business hours. Other than that, the installation was easy.
Network Architect
Canadian TelecomTelecommunications, 10,001+ employees
Alternatives Considered
Cisco Aironet 1800 Series Access Points
Cisco Aironet has it place in the modern workplace and is great for single location deployments creating a good robust affordable solution. Installing them in a plant that has exposure to environmental elements they have stood the test of time, well so far. If you are looking for multi-location, multi-national or international deployments with a single plane of glass the Cisco Meraki MR's are a better choice, enhancing the time to deploy and ease of management.

Verified User
C-Level Executive in Information Technology
Information Technology & Services Company, 11-50 employeesCisco Meraki Wireless Access Point
Meraki Wireless Access Points were superior to Cisco Aironets:Cloud-based dashboard for managing all Meraki devices.Alerts when devices or network is impacted.Easy deployment of Firmware upgrades.Faster network speeds.Wider network coverage.Required less number of Access Points compared to Cisco Aironet.

Verified User
Manager in Information Technology
Financial Services Company, 51-200 employeesScalability
Cisco Aironet 1800 Series Access Points
Cisco Aironet 1800 Series Access Points 8.8
Based on 5 answers
It can easily support growth and be deployed in multiple locations. The access point has an integrated controller that can manage up to a certain amount of equipment in different locations. Setup is instantaneous and takes approximately 10 minutes to configure itself.
Analista de sistemas
NestléFood & Beverages, 10,001+ employees
Cisco Meraki Wireless Access Point
No score
No answers yet
No answers on this topic
Return on Investment
Cisco Aironet 1800 Series Access Points
- We can be in Mobility Express mode where the AP provides the controller functionality to support a small to medium deployment without requiring a dedicated controller.
- Access Points are centrally managed via a WLC reducing the management overhead for deployment, configuration, and upgrade.
Solutions Architect
NEC AustraliaComputer Networking, 1001-5000 employees
Cisco Meraki Wireless Access Point
- KPI generator: Generator of commercial indicators that help us define the client's profile.
- Consumption data: See in which the network is occupying the consumption by application and user.
- Heat zones: See which is the area of ​​interest most traveled by the end user.
Coordinador de Gerentes de Zona IT
Volkswagen de MéxicoAutomotive, 10,001+ employees