Cisco Aironet 1800 Series Access Points vs Cisco Meraki Wireless Access Point

• Until 2018, our Aironets were 1560 series, and each was managed separately. We had about 9 devices, 3-4 per floor, strategically placed on each floor to get a good coverage map over a three-floor environment. Their coverage was greater than expected. With the latest 1852 models we have, they are managed by a controller, and frankly, the coverage is a smaller area, requiring more units. We have worked with support for months and this is the final outcome of all the setting changes - we simply need more devices to cover the same area.
• None of the models I have used have needed reboots. We usually only reboot the devices annually, and they don't have issues requiring restarts.
• With the 1560 series, the connection strength was extremely consistent. With the new 1852 model, which is managed by one of the WAPs as a controller, it is supposed to use smart technology to load balance (optional) and determine which of the WAPs is appropriate to connect the requesting device to - great idea - but it does NOT work well.

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• Cisco Meraki Wireless does a GREAT job marketing their product and building your trust. They offer free and very informative webinars that offer free gear for your home network. They rely on word of mouth marketing and it simply works. They offer great try and buy programs as well. They stand behind their product and trust the technology.
• Cisco Meraki Wireless administrators dashboard is top notch. Their wireless UI interface is integrated with all other Cisco Meraki Wireless products. This makes it easy to use. It has single-use credentials and is seamless.
• Cisco Meraki Wireless support is also top notch. While they are backed by Cisco, Meraki always feels like you are working with a small business that takes your account seriously. They are specialized and a rare breed in the industry. Getting support from them is a pleasure!

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• On the Mobility Express models, it’s hard to configure all from the GUI, and sometimes the GUI is buggy
• In Mobility Express, the (virtual) controller is not able to push the right image to the APs. This sometimes results in not joining the APs
• Some minor issues with firmware

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• Depending on your business size and budget, the cloud based subscription model may not acceptable to upper management.
• Must maintain subscription to utilize Cisco Meraki Wireless Access Points.
• Additional functionality and support for Mobile Device Management (MDM) comes with an additional cost if you want telephone support, otherwise it is limited to a certain number of devices and tech support via email only.

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• We can be in Mobility Express mode where the AP provides the controller functionality to support a small to medium deployment without requiring a dedicated controller.
• Access Points are centrally managed via a WLC reducing the management overhead for deployment, configuration, and upgrade.

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• KPI generator: Generator of commercial indicators that help us define the client's profile.
• Consumption data: See in which the network is occupying the consumption by application and user.
• Heat zones: See which is the area of ​​interest most traveled by the end user.

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