Cisco Aironet 1800 Series Access Points (discontinued) vs. Cisco Meraki Wireless Access Point

Cisco [Aironet Access Points] are well suited in offices where they can be managed by a wireless LAN controller (WLC). Using them in this way allows the APs to be well managed and security policies can easily be enforced down to users connecting to these APs for wireless access. Scenarios, where Cisco [Aironet Access Points] are less appropriate, are in small-office-home-office (SOHO) situations because of price and licensing costs to use a WLC to manage them. Thus, using them, in this case, would be that the APs would have to be in Autonomous mode, and the technical know-how in converting a lightweight AP to an Autonomous one is not straightforward.

Incentivized

I think the best solutions for Meraki APs are kind of that remote office branch office type of situation where you need to provide coverage for say a restaurant or a retail location, but you have less skilled IT employees there. So you can remotely configure those devices to ensure that you're running at peak performance. I think the places where that may not be the greatest fit is in a traditional large enterprise. And that's mostly because the IT departments there are a little bit more seasoned and full-featured. And the advantages of Meraki really can't be recognized there as much as they might be.

Incentivized

• Until 2018, our Aironets were 1560 series, and each was managed separately. We had about 9 devices, 3-4 per floor, strategically placed on each floor to get a good coverage map over a three-floor environment. Their coverage was greater than expected. With the latest 1852 models we have, they are managed by a controller, and frankly, the coverage is a smaller area, requiring more units. We have worked with support for months and this is the final outcome of all the setting changes - we simply need more devices to cover the same area.
• None of the models I have used have needed reboots. We usually only reboot the devices annually, and they don't have issues requiring restarts.
• With the 1560 series, the connection strength was extremely consistent. With the new 1852 model, which is managed by one of the WAPs as a controller, it is supposed to use smart technology to load balance (optional) and determine which of the WAPs is appropriate to connect the requesting device to - great idea - but it does NOT work well.

Incentivized

• Cisco Meraki Wireless does a GREAT job marketing their product and building your trust. They offer free and very informative webinars that offer free gear for your home network. They rely on word of mouth marketing and it simply works. They offer great try and buy programs as well. They stand behind their product and trust the technology.
• Cisco Meraki Wireless administrators dashboard is top notch. Their wireless UI interface is integrated with all other Cisco Meraki Wireless products. This makes it easy to use. It has single-use credentials and is seamless.
• Cisco Meraki Wireless support is also top notch. While they are backed by Cisco, Meraki always feels like you are working with a small business that takes your account seriously. They are specialized and a rare breed in the industry. Getting support from them is a pleasure!

Incentivized

• On the Mobility Express models, it’s hard to configure all from the GUI, and sometimes the GUI is buggy
• In Mobility Express, the (virtual) controller is not able to push the right image to the APs. This sometimes results in not joining the APs
• Some minor issues with firmware

Incentivized

• Depending on your business size and budget, the cloud based subscription model may not acceptable to upper management.
• Must maintain subscription to utilize Cisco Meraki Wireless Access Points.
• Additional functionality and support for Mobile Device Management (MDM) comes with an additional cost if you want telephone support, otherwise it is limited to a certain number of devices and tech support via email only.

Incentivized

If Cisco keeps innovating the feature sets on the next 1800 models, I would definitely try it out to improve the experience of my users and to keep them on the latest technologies

Incentivized

The Cisco Meraki WiFi Access Point dashboard and support license is mandatory so to continue usage we will need to renew the license. We may opt to purchase a more current WiFi generation device if something newer is available at that time. Currently, happy with the use of the dashboard as it is very feature rich.

Pretty straightforward guide, which was built since OEAP600 AP's and never improved, this is a good thing for user to tackle when they configure the personal SSID, but does not reflect how it should be in 2020, where everything is mobile compatible and app ready. Cisco are going to have an app for this, but it comes with greater cost.

Incentivized

The Meraki dashboard is an excellent tool to administer and manage the Meraki WiFi Access Point. Navigating the dashboard is intuitive and there are lots of use cases on the Meraki site. The dashboard is the key to having a great administrative experience with the product, easy to use, fast to find information.

Performance is great until you hit load towards the higher end of its rated load. So if you have a super highly congested wifi area, you will want to either deploy a higher end unit or split the traffic to a few of these guys to not see bandwidth issues that you may see otherwise.

Incentivized

If you are able to identify the problem initially, you would be able to explain it to the TAC. In order for the TAC to understand it, the TAC engineer must be competent enough to understand it, and have the devices already in lab to test with. Each bug I encountered the TAC was able to help. And I was able to file at least 3 bugs on the 1815T and M.

Incentivized

Cisco Meraki support has been very helpful when it comes to troubleshooting and supporting their products. There is an online knowledge base with tons of documentation and there is also 24x7 phone support available as part of the dashboard license. Every time I've called support, the engineer I spoke with has been very informative and dedicated to resolving my problems.

Incentivized

There were documents that detailed how the WiFi Access Point was to be installed and mounted. The only issue was to cable the device, we use a third party for this type of work and typically has to be performed after normal business hours. Other than that, the installation was easy.

Cisco Aironet has it place in the modern workplace and is great for single location deployments creating a good robust affordable solution. Installing them in a plant that has exposure to environmental elements they have stood the test of time, well so far. If you are looking for multi-location, multi-national or international deployments with a single plane of glass the Cisco Meraki MR's are a better choice, enhancing the time to deploy and ease of management.

Incentivized

I've found that Meraki Wireless Access Points are able to stack up against all of the other access point manufacturers I've used. I think they are more usable and easy to understand when compared to others like Fortinet, Aruba, or traditional Cisco wireless. I do think the features offered are enough for almost all companies looking for a good wifi plan. They have less detailed settings than Aruba and Cisco so if you have complicated deployments they might be missing some options you are after. Keeping it simple is how Meraki wins. They also have a much easier way to do a zero-touch deployment. You can add the access points in the dashboard and get them running very quickly. They can be managed from anywhere without a VPN or local connection which gives them an edge over their competition.

It can easily support growth and be deployed in multiple locations. The access point has an integrated controller that can manage up to a certain amount of equipment in different locations. Setup is instantaneous and takes approximately 10 minutes to configure itself.

Incentivized

It has nothing really to do with the product itself. I think it's more of the positioning of the Meraki dashboard, kind of edging the simplicity over the deep contextual configuration type things. Giving me a little bit more access to tweak certain things would definitely raise that rating.

Incentivized

• We can be in Mobility Express mode where the AP provides the controller functionality to support a small to medium deployment without requiring a dedicated controller.
• Access Points are centrally managed via a WLC reducing the management overhead for deployment, configuration, and upgrade.

• KPI generator: Generator of commercial indicators that help us define the client's profile.
• Consumption data: See in which the network is occupying the consumption by application and user.
• Heat zones: See which is the area of ​​interest most traveled by the end user.