35 Ratings
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Score 8.7 out of 100
92 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Cisco Aironet 3800 Series Access Points

As any Cisco Aironet Access Points, the 3800 model is more for power users than beginners. It is for sure very more complex to maintain and trouble shoot than solutions like Cisco Meraki APs.
By the way, there are a lot of settings that can be customized and it is really interesting for difficult environments like industrial factories.
The 3800 model is also robust so it should stay durable and reliable.
But if you want to use the mesh mode or make a wireless bridge, this model is not appropriate as it is not supported for now.
Anonymous | TrustRadius Reviewer

Cisco Meraki Wireless Access Point

If you want easy to setup wireless that works really well and can be managed from anywhere, Meraki is for sure the way to go. Once you get used to using the dashboard, it is extremely easy to use and will show you all kinds of details about the network and the clients on it. The Meraki design works well, especially if you are new to wireless, the settings are pretty basic but easy to follow. If you have an office environment and don't want the hassle of having a controller in a closet, then Meraki is a good fit. They might not always be suited for industrial designs where heat and extreme harsh temperatures are in play but other than that I've found I've been able to put them in manufacturing and office environments. If you want extreme tuning ability like you would see in a traditional Cisco controller, then you might not like the Meraki platform.
Anonymous | TrustRadius Reviewer

Pros

Cisco Aironet 3800 Series Access Points

  • Cisco APs are managed very easily from a Cisco WLC controller.
  • Cisco APs provide lots of enterprise-grade options such as rogue detection and automatic power configuration.
  • Cisco APs have many different mounting options, which makes them very versatile in a healthcare environment.
Anonymous | TrustRadius Reviewer

Cisco Meraki Wireless Access Point

  • Cisco Meraki Wireless does a GREAT job marketing their product and building your trust. They offer free and very informative webinars that offer free gear for your home network. They rely on word of mouth marketing and it simply works. They offer great try and buy programs as well. They stand behind their product and trust the technology.
  • Cisco Meraki Wireless administrators dashboard is top notch. Their wireless UI interface is integrated with all other Cisco Meraki Wireless products. This makes it easy to use. It has single-use credentials and is seamless.
  • Cisco Meraki Wireless support is also top notch. While they are backed by Cisco, Meraki always feels like you are working with a small business that takes your account seriously. They are specialized and a rare breed in the industry. Getting support from them is a pleasure!
Jesse Bickel, MS - PMP | TrustRadius Reviewer

Cons

Cisco Aironet 3800 Series Access Points

  • Outdoor capabilities. We have actually blown up a few outdoor units. Water got inside the outdoor units and had visible rust
  • Costs compared to other AP’s in the market. Ruckus and EnGenius work out a bit cheaper
  • Mounting options are limited
Ashveen Nandan | TrustRadius Reviewer

Cisco Meraki Wireless Access Point

  • Depending on your business size and budget, the cloud based subscription model may not acceptable to upper management.
  • Must maintain subscription to utilize Cisco Meraki Wireless Access Points.
  • Additional functionality and support for Mobile Device Management (MDM) comes with an additional cost if you want telephone support, otherwise it is limited to a certain number of devices and tech support via email only.
Joe Spradlin | TrustRadius Reviewer

Likelihood to Renew

Cisco Aironet 3800 Series Access Points

Cisco Aironet 3800 Series Access Points 7.9
Based on 3 answers
We are all happy with Aironet and Prime.
Montasir Azad | TrustRadius Reviewer

Cisco Meraki Wireless Access Point

Cisco Meraki Wireless Access Point 9.1
Based on 1 answer
The Cisco Meraki WiFi Access Point dashboard and support license is mandatory so to continue usage we will need to renew the license. We may opt to purchase a more current WiFi generation device if something newer is available at that time. Currently, happy with the use of the dashboard as it is very feature rich.
Victor Lau | TrustRadius Reviewer

Usability

Cisco Aironet 3800 Series Access Points

No score
No answers yet
No answers on this topic

Cisco Meraki Wireless Access Point

Cisco Meraki Wireless Access Point 8.2
Based on 1 answer
The Meraki dashboard is an excellent tool to administer and manage the Meraki WiFi Access Point. Navigating the dashboard is intuitive and there are lots of use cases on the Meraki site. The dashboard is the key to having a great administrative experience with the product, easy to use, fast to find information.
Victor Lau | TrustRadius Reviewer

Performance

Cisco Aironet 3800 Series Access Points

Cisco Aironet 3800 Series Access Points 9.5
Based on 2 answers
The Cisco 3802 product performance is excellent. Not only for the speed and range of the wireless it provides, but also for the fact that - when deployed in a large scale environment - the performance does not fail. It provides the same network connectivity for users ranging from 1 to 30-plus concurrent connections.
Anonymous | TrustRadius Reviewer

Cisco Meraki Wireless Access Point

No score
No answers yet
No answers on this topic

Support Rating

Cisco Aironet 3800 Series Access Points

No score
No answers yet
No answers on this topic

Cisco Meraki Wireless Access Point

Cisco Meraki Wireless Access Point 9.4
Based on 13 answers
Cisco Meraki support has been very helpful when it comes to troubleshooting and supporting their products. There is an online knowledge base with tons of documentation and there is also 24x7 phone support available as part of the dashboard license. Every time I've called support, the engineer I spoke with has been very informative and dedicated to resolving my problems.
Anonymous | TrustRadius Reviewer

Implementation Rating

Cisco Aironet 3800 Series Access Points

No score
No answers yet
No answers on this topic

Cisco Meraki Wireless Access Point

Cisco Meraki Wireless Access Point 7.3
Based on 1 answer
There were documents that detailed how the WiFi Access Point was to be installed and mounted. The only issue was to cable the device, we use a third party for this type of work and typically has to be performed after normal business hours. Other than that, the installation was easy.
Victor Lau | TrustRadius Reviewer

Alternatives Considered

Cisco Aironet 3800 Series Access Points

Our selection of Cisco Aironet Access Points versus the Meraki Access Points was entirely on a political basis with our vendor. In the future, we are actually looking to migrate towards the Meraki system. Even though the Meraki feature-set is lacking, we really only require those features, and our cost would be largely cut by this migration. It would be a solid win, but maybe not recommendable to everyone.
Anonymous | TrustRadius Reviewer

Cisco Meraki Wireless Access Point

Meraki Wireless Access Points were superior to Cisco Aironets:Cloud-based dashboard for managing all Meraki devices.Alerts when devices or network is impacted.Easy deployment of Firmware upgrades.Faster network speeds.Wider network coverage.Required less number of Access Points compared to Cisco Aironet.
Anonymous | TrustRadius Reviewer

Scalability

Cisco Aironet 3800 Series Access Points

Cisco Aironet 3800 Series Access Points 8.5
Based on 2 answers
Contrary to a solution like the Cisco Meraki access points, the Aironet access points like the 3800 are linked to the Controler. And depending on the version of the controller, it will support only some models of access points.
For big sites, it may be difficult to upgrade the controler to support new ap models like 3800 because we still have old access points.
And it is also the same between new access points and old client devices so it is always a bit tricky.
After that, if the access point model is supported by the controller, it is really simple to install a new one
Anonymous | TrustRadius Reviewer

Cisco Meraki Wireless Access Point

No score
No answers yet
No answers on this topic

Return on Investment

Cisco Aironet 3800 Series Access Points

  • Users are able to carry on with their work while moving, changing seats, rooms or having an ad-hoc Skype meeting on the way to lunch. It is always hard to justify the value of connectivity but be assured, when it is not working the business impact is immediate.
Anonymous | TrustRadius Reviewer

Cisco Meraki Wireless Access Point

  • KPI generator: Generator of commercial indicators that help us define the client's profile.
  • Consumption data: See in which the network is occupying the consumption by application and user.
  • Heat zones: See which is the area of ​​interest most traveled by the end user.
Salvador Pineda | TrustRadius Reviewer

Pricing Details

Cisco Aironet 3800 Series Access Points

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Meraki Wireless Access Point

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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