Likelihood to Recommend It's well suited for the mobile task force we have at Engel for all the information workers, the salespersons, and the salespeople that are abroad and are not often on the Engel premises but are on customer premises. So for them, it's the only really good tool to connect to central IT resources. But when I look to the future way of utilizing cloud resources and having a hybrid approach and having SaaS services like Salesforce, which are running natively in the cloud, then AnyConnect might not be suitable for them because anyway, I have a direct connection via an HTTPS tunnel to run all my SAS applications. I would not see any benefit of using AnyConnect in this case. So the more a company runs in the cloud, the less it needs AnyConnect.
Read full review It is a great fit for small to medium enterprises who are low on budget. The pricing is very competitive when compared with other major players like Palo Alto and the features match any NGFW Firewall in the market. However, in my opinion when it comes to massive performance requirements, I would say the Sophos SG Firewall Appliances lacks the sheer power that other devices in the market have.
Read full review Pros Cisco AnyConnect connects the machine with the VPN very smoothly in a few clicks also provides security with Multi-Factor Authentication. It Provides the facility of creating Network groups such as Local and Project Network so that user can limit the connectivity options. The System scan feature is so robust, it Scans the System every time we connect to a new network and remembers the older Network and does not Scans while we connect to usual Netwroks. Read full review Sophos' support is actually pretty decent compared to Fortinet. We as a customer who uses both have first-hand experience in that. Sophos' way of support is much more hands-on. For instance, if you raise a ticket, they will contact you via chat, email, or phone in a timely manner and based on your SLA. Sophos antivirus can speak with your firewall natively so that when a threat happens it can be blocked on a network level. We had first-hand experience of this where there was a potential outbreak on the network but the machines were getting isolated and prevented the spreading of malware. Sophos comes with a whole suite of products like Intercept X, MDM, Antivirus, On-premise, and a virtual firewall. So they are like a one shop stop for all your security needs. We liked Sophos compared to our other firewall, which only had on-premise and virtual firewall boxes. Read full review Cons Manual Administrative Config: The Enrollment requires the user to enroll from their end and can't just be "Setup" for the user unless you act as the user. For things like SMS text, it would be nice just to put it in place and have it work without a "Setup/Enrollment" process. This does, however ensure the user understands the process. Active Directory Sync and Azure Sync Did not automatically match up accounts and duplicate, so I had to do it manually, to be fair the account usernames do not match the Email Address which is used for Azure so it would be difficult. Duo Support and Cisco Support seem to have not been integrated with each other well, most support tickets end up with a Duo expert and a Cisco Firewall Expert on at the same time, though this has improved dramatically. They did not force my Admin to use an NTP Server off the bat, which would have fixed a few issues we had that persisted for a while until he started using one. (A bit old fashioned) Read full review The user interface could use a refresh. It's been a few years. Not having the ability to use an Open VPN configuration is a little disappointing. Home license is too restrictive with only 50 IPs. Matthew James Junior Systems Administrator | POS Programming Specialist
Read full review Likelihood to Renew This is software is easy to use, easy to maintain, easy to support, cost effective, and extremely secure. We will continue to use it for all employees well into the future. We have already renewed our licenses for another 5 years - that's how confident we are that this software will remain a primary security solution for our firm.
Read full review Usability Compared to other products that I have used, Cisco gives me more information and it is easy for me to understand what's happening from the application, which is Cisco AnyConnect, which other vendors don't. It's very hard for me if I have to work with other applications, I have to get support from the application owner vendor. But in Cisco, I myself can read through and get this thing. Now with that being very comfortable, I mean very, very useful. I would like to get to more detail in a more simplified way. There are plenty of things. It is also where there is something it gives me in a simplified way. This is what has happened that would help me in some cases. But always there is a scope for improvement in any product. I never rate any product to 10, even if it's better because there is always room for improvement. So I personally feel we can still make this better. It is a good product, but we can still make it better
Read full review Reliability and Availability Thus far, I have not encountered any outages to Cisco AnyConnect. Any firmware updates are completed infrequently and efficiently such that the users don’t experience noticeable downtime. I have not encountered any errors running the platform at any time of day or night , or from any geographical location. Provided a hard-wired or WiFi internet connection is available, expect Cisco AnyConnect to run without unexpected interruption.
Read full review Performance We use Cisco AnyConnect to connect to on-prem resources. The delay in connecting is not noticeable.
Read full review Support Rating Their support team is extraordinary and quick responding. All support team members have great product knowledge and takes very minimum time for query resolution. Support is available on phone, emails, etc. As per my experience with their support team, I will rate them with 10 stars here because it was truly exceptional.
Read full review The biggest selling point for sophos is their vendor support. Those guys put a smile on our faces. There are multiple ways you can contact their support like chat, or telephone or email. They are very responsive and they do have very knowledgable and patient support staff. We have raised tickets at all odd hours and they have been addressed correctly
Read full review Implementation Rating We are quite satisfied with the deployment. We might extend our deployment. My suggestion to everyone will be utilizing Cisco cloud infra as well. As it will give you some nice features like cloud based firewall, DNS Security and threat intelligence. Threat intelligence was a key decision maker for us and people should not ignore it.
Read full review Alternatives Considered I have tried the above too. I have noticed that the consistency and reliability that connect provides are way better than theirs. Integration with 2-factor authentication apps is something extremely important, and I am not sure if this two software provide such functionality. Network stability and speed are also not as good as Cisco Anyconnect.
Read full review Both are equally good when comparing the features,
FortiGate has a better dashboard while Sophos SG Firewall Appliances has good vpn texhniques.Overall price was better for Sophos SG Firewall Appliances,So we considered this for our Remote Branch Location .
Read full review Scalability It is a simple application with a minimal interface.
Read full review Return on Investment We are able to seamlessly work on multiple clients daily, and it allows us to quickly handle more projects at the same time. Cisco AnyConnect has allowed our own company's coworkers to remotely connect back to the corporate network, easily assisting work schedules and processes, during the COVID-19 pandemic. Being forced to work remotely, meant our processes still happened quickly and efficiently, by being able to leverage and use Cisco AnyConnect VPN. Even prior to the COVID-19 pandemic, I have worked 100% remotely for a few years now. This was always due to the reliable connectivity and ease of use with Cisco AnyConnect VPN. I live 2+ hours from our nearest corporate office, and even further from some of my client locations, and I have always been able to connect to any of my multiple Cisco AnyConnect VPN connections, within seconds. Read full review Positive ROI due to the competitiveness of the product. Positive impact as the device is fully functional and easy to operate. Negative impact when it comes to log integration as it does not support industry logging standards. Read full review ScreenShots