What users are saying about
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Top Rated
40 Ratings
Cisco Business Edition 6000 (BE6000)
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Top Rated
40 Ratings
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Based on 40 reviews and ratings
Cisco IP Phone 6800 Series
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Top Rated
32 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 32 reviews and ratings
Feature Set Ratings
Cloud PBX
8.3
Cisco Business Edition 6000 (BE6000)
83%
Cisco IP Phone 6800 Series
Feature Set Not Supported
N/A
Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features
Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features
Hosted PBX
8.5
85%
8 Ratings
N/A
0 Ratings
Multi-level Interactive Voice Response (IVR)
8.7
87%
13 Ratings
N/A
0 Ratings
User templates
7.5
75%
14 Ratings
N/A
0 Ratings
Call reports
8.2
82%
4 Ratings
N/A
0 Ratings
Directory of employee names
8.4
84%
13 Ratings
N/A
0 Ratings
Call Management
7.7
Cisco Business Edition 6000 (BE6000)
77%
Cisco IP Phone 6800 Series
Feature Set Not Supported
N/A
Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features
Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features
Answering rules
8.2
82%
16 Ratings
N/A
0 Ratings
Call recording
7.6
76%
12 Ratings
N/A
0 Ratings
Call park
7.7
77%
16 Ratings
N/A
0 Ratings
Call screening
6.5
65%
17 Ratings
N/A
0 Ratings
Message alerts
8.7
87%
16 Ratings
N/A
0 Ratings
VoIP system collaboration
8.3
Cisco Business Edition 6000 (BE6000)
83%
Cisco IP Phone 6800 Series
Feature Set Not Supported
N/A
Cisco Business Edition 6000 (BE6000) ranks higher in 4/4 features
Cisco Business Edition 6000 (BE6000) ranks higher in 4/4 features
Video conferencing
8.0
80%
16 Ratings
N/A
0 Ratings
Audio conferencing
9.0
90%
17 Ratings
N/A
0 Ratings
Video screen sharing
8.2
82%
1 Rating
N/A
0 Ratings
Instant messaging
8.2
82%
13 Ratings
N/A
0 Ratings
Mobile apps
8.8
Cisco Business Edition 6000 (BE6000)
88%
Cisco IP Phone 6800 Series
Feature Set Not Supported
N/A
Cisco Business Edition 6000 (BE6000) ranks higher in 2/2 features
Cisco Business Edition 6000 (BE6000) ranks higher in 2/2 features
Mobile app for iOS
9.0
90%
12 Ratings
N/A
0 Ratings
Mobile app for Android
8.6
86%
12 Ratings
N/A
0 Ratings
Attribute Ratings
- Cisco Business Edition 6000 (BE6000) is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.7
Cisco Business Edition 6000 (BE6000)
87%
18 Ratings
8.2
Cisco IP Phone 6800 Series
82%
14 Ratings
Usability
8.2
Cisco Business Edition 6000 (BE6000)
82%
1 Rating
Cisco IP Phone 6800 Series
N/A
0 Ratings
Support Rating
8.3
Cisco Business Edition 6000 (BE6000)
83%
17 Ratings
Cisco IP Phone 6800 Series
N/A
0 Ratings
Likelihood to Recommend
Cisco Business Edition 6000 (BE6000)
The Cisco BE6K solution is probably the best collaboration platform out there at the moment. Starting from application deployment using Prime Collaboration Deployment to [the] integration of the on-premises platform with cloud services, deployment, and administration [is] a breeze. The tight integration with Cisco endpoints and the ability to individually manage them also helps to ensure an unparalleled user experience. With Cisco CSR 14, administrative tasks like software upgrades and user onboarding have been made simpler. More could be done though to improve those 2 areas.

Verified User
Manager in Information Technology
Information Technology & Services Company, 11-50 employeesCisco IP Phone 6800 Series
As of now, we are using a Cisco IP phone and I think it is suited for [mid-size organizations] where they can manage IT dept and IT person this device is [one-time] setup but sometimes if anything happens it will very difficult to understand without IT background so [I] prefer for Mid size organization.
IT Support Specialist
Arenco Real EstateReal Estate, 501-1000 employees
Pros
Cisco Business Edition 6000 (BE6000)
- Reliability
- Unification of call and messaging services
- Platform is now unified with Call Manager. If you know one Cisco phone system, you know them all.
Solutions Architect
SelfInformation Technology and Services, 11-50 employees
Cisco IP Phone 6800 Series
- Audio quality is solid
- It is portable and has good distance capability
- It's compact and easy to carry
- Battery life is decent

Verified User
C-Level Executive in Professional Services
Information Technology & Services Company, 11-50 employeesCons
Cisco Business Edition 6000 (BE6000)
- Only [things] [I] see we are planning to acquire other company where there is around 300 users and they are using other technology and our management is planning to move [that user] to BE6000 will it support more than 1000 users its a question for us.
- As of now I [don't] see any issue with the BE6000 so far.
IT Support Specialist
Arenco Real EstateReal Estate, 501-1000 employees
Cisco IP Phone 6800 Series
- Backlit buttons would help for poorly lit areas
- Handset that is resilient to continuous sanitizing and cleaning
- More rounded, smoother design of the instrument instead of the harsh square shape
Network Architect
MOHGovernment Administration, 501-1000 employees
Pricing Details
Cisco Business Edition 6000 (BE6000)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Cisco IP Phone 6800 Series
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Usability
Cisco Business Edition 6000 (BE6000)
Cisco Business Edition 6000 (BE6000) 8.2
Based on 1 answer
BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.
Business Development Manager/Product manager
Wise IT UkraineInformation Technology & Services, 11-50 employees
Cisco IP Phone 6800 Series
No score
No answers yet
No answers on this topic
Support Rating
Cisco Business Edition 6000 (BE6000)
Cisco Business Edition 6000 (BE6000) 8.3
Based on 17 answers
Overall, the product provides excellent value for money. Our employees may interact at the same time on the Cisco Business Edition 6000 without disrupting the conversation. We have a significant number of employees that perform the same thing with calls, texting, and presence, and none of them have an issue.
Full Stack Engineer
CensusComputer Games, 501-1000 employees
Cisco IP Phone 6800 Series
No score
No answers yet
No answers on this topic
Alternatives Considered
Cisco Business Edition 6000 (BE6000)
This Cisco product can handle more information, can afford this all-in-one communication without a problem. It can be very strong even in the most difficult and full days of work at our organization. We have a strong collaboration with Cisco and have lots of its products including routers and this makes it easier to choose a Cisco product, not another product that can do almost what this Cisco Business Edition does.
Specialist of Spectrum Policies and Broadband Development
Ministry of Infrastructure and EnergyTelecommunications, 51-200 employees
Cisco IP Phone 6800 Series
With the COVID-19 pandemic forcing many businesses to adopt remote working policies, VoIP handsets have become more important than ever for firms wishing to remain in contact with their employees and clients. Fortunately, the 6800 series has a number of specific futures that are aimed at boosting productivity, wherever employees are based. These include the ability to handle multiple calls, fixed-function buttons that provide one-touch access to important features, and localized language support for international users. This is an ideal solution for this kind of scenario.
Network Consulting Engineer
IndependentTelecommunications, 11-50 employees
Return on Investment
Cisco Business Edition 6000 (BE6000)
- This system facilities upgrading legacy phone systems to VoIP and lowers the total cost of ownership with cost-effective, time-saving operations.
- Faster deployment times, with pre-installed, ready to use applications.
- Support for Hybrid Cloud helps easier migration to cloud, if necessary.

Verified User
Contributor in Engineering
Telecommunications Company, 1001-5000 employeesCisco IP Phone 6800 Series
- I set up the desk for new hires in our group - it is super easy to plug in this phone and have them up and running.
- Having the ability to pre-program speed dial numbers ensures that new hires are able to reach help without having to search for a number.
- The ability to program ring tones is great, so if we are in the shared space meeting and we hear a phone ring, we know who's phone is ringing - the meeting can go on without everyone leaving to check.

Verified User
Employee in Human Resources
E-Learning Company, 5001-10,000 employees