21 Ratings
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Score 9.3 out of 100
76 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Cisco Business Edition 6000 (BE6000)

Cisco Business Edition 6000 (BE6000) is well suited for midrange environments. If you want to silo your communication and collaboration environment is easy to implement without effecting your datacenter environment (Storage,vCPU,vRAM). You have your own little island with the BE6000. And with a second pair, you could easily cluster your environment and have a redundant solution.
Anonymous | TrustRadius Reviewer

Cisco Webex Calling

Cisco Webex Calling works great for remote workers as the phone system lives in the cloud so is easily accessible to anyone with an internet connection without the need to create a VPN back into the corporate network. The PSTN access is via the corporate network which means it can still connect to other phone systems in the office as required.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

Cisco Business Edition 6000 (BE6000)
7.8
Cisco Webex Calling
8.7
Hosted PBX
Cisco Business Edition 6000 (BE6000)
8.3
Cisco Webex Calling
8.5
Multi-level Interactive Voice Response (IVR)
Cisco Business Edition 6000 (BE6000)
8.2
Cisco Webex Calling
8.4
User templates
Cisco Business Edition 6000 (BE6000)
7.6
Cisco Webex Calling
8.6
Call reports
Cisco Business Edition 6000 (BE6000)
6.4
Cisco Webex Calling
8.9
Directory of employee names
Cisco Business Edition 6000 (BE6000)
8.5
Cisco Webex Calling
8.9

Call Management

Cisco Business Edition 6000 (BE6000)
7.6
Cisco Webex Calling
8.6
Answering rules
Cisco Business Edition 6000 (BE6000)
8.3
Cisco Webex Calling
8.6
Call recording
Cisco Business Edition 6000 (BE6000)
8.2
Cisco Webex Calling
9.1
Call park
Cisco Business Edition 6000 (BE6000)
8.0
Cisco Webex Calling
8.1
Call screening
Cisco Business Edition 6000 (BE6000)
6.7
Cisco Webex Calling
8.4
Message alerts
Cisco Business Edition 6000 (BE6000)
6.6
Cisco Webex Calling
8.6

VoIP system collaboration

Cisco Business Edition 6000 (BE6000)
8.5
Cisco Webex Calling
8.9
Video conferencing
Cisco Business Edition 6000 (BE6000)
7.9
Cisco Webex Calling
8.9
Audio conferencing
Cisco Business Edition 6000 (BE6000)
9.0
Cisco Webex Calling
9.0
Video screen sharing
Cisco Business Edition 6000 (BE6000)
8.2
Cisco Webex Calling
9.1
Instant messaging
Cisco Business Edition 6000 (BE6000)
8.8
Cisco Webex Calling
8.7

Mobile apps

Cisco Business Edition 6000 (BE6000)
7.9
Cisco Webex Calling
8.6
Mobile app for iOS
Cisco Business Edition 6000 (BE6000)
7.9
Cisco Webex Calling
8.8
Mobile app for Android
Cisco Business Edition 6000 (BE6000)
7.9
Cisco Webex Calling
8.4

Pros

Cisco Business Edition 6000 (BE6000)

  • It helps with easy installation and setup for new office / migration.
  • Supports Hybrid Cloud and on-prem deployments.
  • Scalable Solution - catering to upgrade from a legacy platform.
Anonymous | TrustRadius Reviewer

Cisco Webex Calling

  • Mobile use - Calling is extremely easy to use via mobile, making it easier for teams to work remotely and thus offer the organization and colleagues all of the benefits that come with this
  • Security - As this is a cloud-based solution, updates are easily implemented meaning better security, which is essential for the company overall.
Anonymous | TrustRadius Reviewer

Cons

Cisco Business Edition 6000 (BE6000)

  • Cost could always be lower, but you get a solid product for your investment
  • Licensing can still be confusing if you need multiple products on the appliance
  • Redundancy/DR
Eric Taylor | TrustRadius Reviewer

Cisco Webex Calling

  • Sometimes confusing on how to sign on to the Webex
  • Takes 5-10 minutes to download so if you forget to download before the call they will have to wait and is awkward
  • Don’t see a difference between this and zoom calls
Maureen Trattner | TrustRadius Reviewer

Usability

Cisco Business Edition 6000 (BE6000)

Cisco Business Edition 6000 (BE6000) 8.2
Based on 1 answer
BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.
Oleksandr Tsapenko | TrustRadius Reviewer

Cisco Webex Calling

Cisco Webex Calling 8.2
Based on 1 answer
It is a very easy product to deploy and configure and to really take advantage of. It does not matter if you are using it in an office or your home, or for a security office or a collaboration meeting room - you have the right endpoint available for each case and the configuration parameters to improve the functionality you need.
Anonymous | TrustRadius Reviewer

Support Rating

Cisco Business Edition 6000 (BE6000)

Cisco Business Edition 6000 (BE6000) 8.3
Based on 6 answers
Support for the Cisco Business Edition 6000 (BE6000) comes in the form of Cisco SmartNET or Cisco TAC Support. Cisco TAC Support thrives on providing an easy way to get support and they have never disappointed us, whether it was for hardware replacement or simple day-to-day questions that we needed answers to.
Anonymous | TrustRadius Reviewer

Cisco Webex Calling

Cisco Webex Calling 7.6
Based on 2 answers
I have been working for a long time with Cisco as a provider and also Cisco TAC and Cisco Support Engineers.
The support starts right beforehand in the documentation of the product you are interested in. From the start you have a good, complete, and detailed and easy to read datasheet and there's always someone available to answer any questions.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Business Edition 6000 (BE6000)

We couldn't get the MiCollab to work properly. It always crashed. With Mitel, we couldn't change our provider to someone else that had more capability and less cost.
Anonymous | TrustRadius Reviewer

Cisco Webex Calling

Cisco Webex Calling has all the features we need. It has this delightful user experience. Very easy to set up. Amazing quality of support. Audio and video quality that it gives are superb. Desk-to-desk calls are pretty good and clear. Integration with other softwares is also very easy and approachable.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Business Edition 6000 (BE6000)

  • This system facilities upgrading legacy phone systems to VoIP and lowers the total cost of ownership with cost-effective, time-saving operations.
  • Faster deployment times, with pre-installed, ready to use applications.
  • Support for Hybrid Cloud helps easier migration to cloud, if necessary.
Anonymous | TrustRadius Reviewer

Cisco Webex Calling

  • I would consider the heafty investment to be worth it as it has helped bring an element of cohesion between departments in the same division.
  • It has also shown to have positive reviews from our high-level executives when audio conferencing into high profile meetings. It is always important, in my opinion, to invest in technology that is going to keep your data and conversations safe.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Business Edition 6000 (BE6000)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Webex Calling

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Business Edition 6000 (BE6000)
8.6
Cisco Webex Calling
8.8

Usability

Cisco Business Edition 6000 (BE6000)
8.2
Cisco Webex Calling
8.2

Support Rating

Cisco Business Edition 6000 (BE6000)
8.3
Cisco Webex Calling
7.6

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