Cisco Business Edition 6000 (BE6000)
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Top Rated
40 Ratings
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Cisco Webex Desk Pro
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Top Rated
62 Ratings
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Cisco Business Edition 6000 (BE6000)

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Top Rated
40 Ratings
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Score 8.8 out of 100

Based on 40 reviews and ratings

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Cisco Webex Desk Pro

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Top Rated
62 Ratings
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Score 8.9 out of 100

Based on 62 reviews and ratings

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Feature Set Ratings

    Cloud PBX

    8.3

    Cisco Business Edition 6000 (BE6000)

    83%

    Cisco Webex Desk Pro

    Feature Set Not Supported
    N/A
    Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features
    Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features

    Hosted PBX

    8.5
    85%
    8 Ratings
    N/A
    0 Ratings

    Multi-level Interactive Voice Response (IVR)

    8.7
    87%
    13 Ratings
    N/A
    0 Ratings

    User templates

    7.5
    75%
    14 Ratings
    N/A
    0 Ratings

    Call reports

    8.2
    82%
    4 Ratings
    N/A
    0 Ratings

    Directory of employee names

    8.4
    84%
    13 Ratings
    N/A
    0 Ratings

    Call Management

    7.7

    Cisco Business Edition 6000 (BE6000)

    77%

    Cisco Webex Desk Pro

    Feature Set Not Supported
    N/A
    Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features
    Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features

    Answering rules

    8.2
    82%
    16 Ratings
    N/A
    0 Ratings

    Call recording

    7.6
    76%
    12 Ratings
    N/A
    0 Ratings

    Call park

    7.7
    77%
    16 Ratings
    N/A
    0 Ratings

    Call screening

    6.5
    65%
    17 Ratings
    N/A
    0 Ratings

    Message alerts

    8.7
    87%
    16 Ratings
    N/A
    0 Ratings

    VoIP system collaboration

    8.3

    Cisco Business Edition 6000 (BE6000)

    83%

    Cisco Webex Desk Pro

    Feature Set Not Supported
    N/A
    Cisco Business Edition 6000 (BE6000) ranks higher in 4/4 features
    Cisco Business Edition 6000 (BE6000) ranks higher in 4/4 features

    Video conferencing

    8.0
    80%
    16 Ratings
    N/A
    0 Ratings

    Audio conferencing

    9.0
    90%
    17 Ratings
    N/A
    0 Ratings

    Video screen sharing

    8.2
    82%
    1 Rating
    N/A
    0 Ratings

    Instant messaging

    8.2
    82%
    13 Ratings
    N/A
    0 Ratings

    Mobile apps

    8.8

    Cisco Business Edition 6000 (BE6000)

    88%

    Cisco Webex Desk Pro

    Feature Set Not Supported
    N/A
    Cisco Business Edition 6000 (BE6000) ranks higher in 2/2 features
    Cisco Business Edition 6000 (BE6000) ranks higher in 2/2 features

    Mobile app for iOS

    9.0
    90%
    12 Ratings
    N/A
    0 Ratings

    Mobile app for Android

    8.6
    86%
    12 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Cisco Business Edition 6000 (BE6000) is rated higher in 1 area: Likelihood to Recommend
    • Cisco Webex Desk Pro is rated higher in 1 area: Support Rating

    Likelihood to Recommend

    8.7

    Cisco Business Edition 6000 (BE6000)

    87%
    18 Ratings
    8.6

    Cisco Webex Desk Pro

    86%
    17 Ratings

    Usability

    8.2

    Cisco Business Edition 6000 (BE6000)

    82%
    1 Rating

    Cisco Webex Desk Pro

    N/A
    0 Ratings

    Support Rating

    8.3

    Cisco Business Edition 6000 (BE6000)

    83%
    17 Ratings
    9.1

    Cisco Webex Desk Pro

    91%
    1 Rating

    Likelihood to Recommend

    Cisco Business Edition 6000 (BE6000)

    The Cisco BE6K solution is probably the best collaboration platform out there at the moment. Starting from application deployment using Prime Collaboration Deployment to [the] integration of the on-premises platform with cloud services, deployment, and administration [is] a breeze. The tight integration with Cisco endpoints and the ability to individually manage them also helps to ensure an unparalleled user experience. With Cisco CSR 14, administrative tasks like software upgrades and user onboarding have been made simpler. More could be done though to improve those 2 areas.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 18 answers on this topic

    Cisco Webex Desk Pro

    The tool is great for having a day in and day out video calls with the client in today's COVID world, where physical interaction is limited and the best suited is for having meetings with clients and showcasing them the product demonstration, at a large scale as this has smooth video interaction and makes any large scale webinar a piece of cake while using it.

    Read full review

    chirag chhatbar | TrustRadius Reviewer
    chirag chhatbar
    View all 17 answers on this topic

    Pros

    Cisco Business Edition 6000 (BE6000)

    • Reliability
    • Unification of call and messaging services
    • Platform is now unified with Call Manager. If you know one Cisco phone system, you know them all.

    Read full review

    Steve Davis | TrustRadius Reviewer
    Steve Davis
    View all 18 answers on this topic

    Cisco Webex Desk Pro

    • It charges my laptop while being an amazing secondary monitor.
    • Optimizes the video and audio with superior sound and microphones.
    • A very nice compact digital whiteboard.
    • Hooks in with Webex meetings and Teams in such a seamless way.
    • Handles calling like a desk phone and is natural to use.
    • Looks so beautiful and is such a great addition to your desk.

    Read full review

    Joshua Baever | TrustRadius Reviewer
    Joshua Baever
    View all 17 answers on this topic

    Cons

    Cisco Business Edition 6000 (BE6000)

    • Only [things] [I] see we are planning to acquire other company where there is around 300 users and they are using other technology and our management is planning to move [that user] to BE6000 will it support more than 1000 users its a question for us.
    • As of now I [don't] see any issue with the BE6000 so far.

    Read full review

    Mohammed Ashfaq Hussain | TrustRadius Reviewer
    Mohammed Ashfaq Hussain
    View all 18 answers on this topic

    Cisco Webex Desk Pro

    • Noise cancellation should be default, not an option.
    • When I start the Desk Pro, my own picture should remain the same size as when I shut down the device.
    • It should be possible to use video and audio not only for Webex but also for MS Teams, Zoom and Google Meet, in order to answer an invitation via other collab tools without changing the device.

    Read full review

    Balthasar-Max Althaus | TrustRadius Reviewer
    Balthasar-Max Althaus
    View all 17 answers on this topic

    Pricing Details

    Cisco Business Edition 6000 (BE6000)

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    Cisco Webex Desk Pro

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    Usability

    Cisco Business Edition 6000 (BE6000)

    Cisco Business Edition 6000 (BE6000) 8.2
    Based on 1 answer
    BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.

    Read full review

    Oleksandr Tsapenko | TrustRadius Reviewer
    Oleksandr Tsapenko
    View all 1 answers on this topic

    Cisco Webex Desk Pro

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Cisco Business Edition 6000 (BE6000)

    Cisco Business Edition 6000 (BE6000) 8.3
    Based on 17 answers
    Overall, the product provides excellent value for money. Our employees may interact at the same time on the Cisco Business Edition 6000 without disrupting the conversation. We have a significant number of employees that perform the same thing with calls, texting, and presence, and none of them have an issue.

    Read full review

    Pratham Radadiya | TrustRadius Reviewer
    Pratham Radadiya
    View all 17 answers on this topic

    Cisco Webex Desk Pro

    Cisco Webex Desk Pro 9.1
    Based on 1 answer
    I have not had to use support yet as our use of Webex Desk Pro is so new, but all the questions that I have had have been answered with such promptness and clarity that it is clear Cisco has a passion about this device and about providing high quality in all that they do. Their support is top notch and you will never need to fear when reaching out to them.

    Read full review

    Joshua Baever | TrustRadius Reviewer
    Joshua Baever
    View all 1 answers on this topic

    Alternatives Considered

    Cisco Business Edition 6000 (BE6000)

    This Cisco product can handle more information, can afford this all-in-one communication without a problem. It can be very strong even in the most difficult and full days of work at our organization. We have a strong collaboration with Cisco and have lots of its products including routers and this makes it easier to choose a Cisco product, not another product that can do almost what this Cisco Business Edition does.

    Read full review

    Orjola Jaupi | TrustRadius Reviewer
    Orjola Jaupi
    View all 18 answers on this topic

    Cisco Webex Desk Pro

    The background noise cancellation and blurring background are the unique features of Cisco Webex Desk Pro apart from maintaining a high-quality video and audio during usage. The redirect option allows us to switch between standalone or integrated versions. Whiteboard, content, screen and wireless sharing, annotation, erasing features are the most useful capabilities which takes Cisco Webex Desk Pro to next level.

    Read full review

    SYED ZAFFAR MAHMOOD | TrustRadius Reviewer
    SYED ZAFFAR MAHMOOD
    View all 17 answers on this topic

    Return on Investment

    Cisco Business Edition 6000 (BE6000)

    • This system facilities upgrading legacy phone systems to VoIP and lowers the total cost of ownership with cost-effective, time-saving operations.
    • Faster deployment times, with pre-installed, ready to use applications.
    • Support for Hybrid Cloud helps easier migration to cloud, if necessary.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 18 answers on this topic

    Cisco Webex Desk Pro

    • It's ease of use has really reduced the need for training. It uses the same RoomOS that all Cisco devices use and it works great.
    • The metrics on the devices allow us to see how much its being used and fix issues before the become real problems.

    Read full review

    Joshua Baever | TrustRadius Reviewer
    Joshua Baever
    View all 17 answers on this topic

    Screenshots

    Cisco Business Edition 6000 (BE6000)

    —

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