Cisco Business Edition 6000 (BE6000) vs Cisco Webex Desk Pro

Likelihood to Recommend

Cisco Business Edition 6000 (BE6000) is well suited for midrange environments. If you want to silo your communication and collaboration environment is easy to implement without effecting your datacenter environment (Storage,vCPU,vRAM). You have your own little island with the BE6000. And with a second pair, you could easily cluster your environment and have a redundant solution.

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Verified User

Professional in Information Technology

Financial Services Company, 201-500 employees

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It is well suited as a personal collaboration device + the second monitor. It cannot be used in a meeting room since the microphone has some distance limitation.

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Aisha Agivetova

Graphic designer

KAUSTEducation Management, 5001-10,000 employees

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Feature Rating Comparison

Cisco Business Edition 6000 (BE6000)

Cisco Webex Desk Pro

Hosted PBX

Multi-level Interactive Voice Response (IVR)

User templates

Call reports

Directory of employee names

Cisco Business Edition 6000 (BE6000)

Cisco Webex Desk Pro

Answering rules

Call recording

Call park

Call screening

Message alerts

Cisco Business Edition 6000 (BE6000)

Cisco Webex Desk Pro

Video conferencing

Audio conferencing

Video screen sharing

Instant messaging

Cisco Business Edition 6000 (BE6000)

Cisco Webex Desk Pro

Mobile app for iOS

Mobile app for Android

Pros

It helps with easy installation and setup for new office / migration.
Supports Hybrid Cloud and on-prem deployments.
Scalable Solution - catering to upgrade from a legacy platform.

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Verified User

Contributor in Engineering

Telecommunications Company, 1001-5000 employees

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Video Conferencing Unit
Desktop Monitor with touchscreen
Whiteboard sharing

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Lane Irvine

Network Business Solutions Director

Long View SystemsInformation Technology & Services, 1001-5000 employees

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Cons

Cost could always be lower, but you get a solid product for your investment
Licensing can still be confusing if you need multiple products on the appliance
Redundancy/DR

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Eric Taylor

VoIP Network Administrator

Penn State UniversityHigher Education, 10,001+ employees

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I have mine on my wifi every once in awhile I need to reboot it
Make it easier to join Webex invites

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Jim Martella

Tier 3 Engineer

BT ConferencingTelecommunications, 5001-10,000 employees

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Usability

Cisco Business Edition 6000 (BE6000) 8.2

Based on 1 answer

BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.

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Oleksandr Tsapenko

Business Development Manager/Product manager

Wise IT UkraineInformation Technology & Services, 11-50 employees

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No score

No answers yet

No answers on this topic

Support Rating

Cisco Business Edition 6000 (BE6000) 8.3

Based on 6 answers

Support for the Cisco Business Edition 6000 (BE6000) comes in the form of Cisco SmartNET or Cisco TAC Support. Cisco TAC Support thrives on providing an easy way to get support and they have never disappointed us, whether it was for hardware replacement or simple day-to-day questions that we needed answers to.

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Verified User

Employee in Information Technology

Automotive Company, 10,001+ employees

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Cisco Webex Desk Pro 9.1

Based on 1 answer

I have not had to use support yet as our use of Webex Desk Pro is so new, but all the questions that I have had have been answered with such promptness and clarity that it is clear Cisco has a passion about this device and about providing high quality in all that they do. Their support is top notch and you will never need to fear when reaching out to them.

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Joshua Baever

Sr. Systems Administrator

T-MobileTelecommunications, 10,001+ employees

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Alternatives Considered

We couldn't get the MiCollab to work properly. It always crashed. With Mitel, we couldn't change our provider to someone else that had more capability and less cost.

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Verified User

Director in Information Technology

Higher Education Company, 201-500 employees

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High quality screen.
Build in microphone, camera and whiteboard.
Competitive price.

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Aisha Agivetova

Graphic designer

KAUSTEducation Management, 5001-10,000 employees

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Return on Investment

This system facilities upgrading legacy phone systems to VoIP and lowers the total cost of ownership with cost-effective, time-saving operations.
Faster deployment times, with pre-installed, ready to use applications.
Support for Hybrid Cloud helps easier migration to cloud, if necessary.

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Verified User

Contributor in Engineering

Telecommunications Company, 1001-5000 employees

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Reduced cost of travel with high end video option available.
Expensive as a single user desktop solution.

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Lane Irvine

Network Business Solutions Director

Long View SystemsInformation Technology & Services, 1001-5000 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Cisco Business Edition 6000 (BE6000)

Cisco Webex Desk Pro

Cisco Business Edition 6000 (BE6000)

Cisco Webex Desk Pro

Cisco Business Edition 6000 (BE6000)

Cisco Webex Desk Pro

Likelihood to Recommend