21 Ratings
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Score 9.3 out of 100
10 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Cisco Business Edition 6000 (BE6000)

Cisco Business Edition 6000 (BE6000) is well suited for midrange environments. If you want to silo your communication and collaboration environment is easy to implement without effecting your datacenter environment (Storage,vCPU,vRAM). You have your own little island with the BE6000. And with a second pair, you could easily cluster your environment and have a redundant solution.
Anonymous | TrustRadius Reviewer

Cisco Webex Desk Pro

It is well suited as a personal collaboration device + the second monitor. It cannot be used in a meeting room since the microphone has some distance limitation.
Aisha Agivetova | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

Cisco Business Edition 6000 (BE6000)
7.8
Cisco Webex Desk Pro
Hosted PBX
Cisco Business Edition 6000 (BE6000)
8.3
Cisco Webex Desk Pro
Multi-level Interactive Voice Response (IVR)
Cisco Business Edition 6000 (BE6000)
8.2
Cisco Webex Desk Pro
User templates
Cisco Business Edition 6000 (BE6000)
7.6
Cisco Webex Desk Pro
Call reports
Cisco Business Edition 6000 (BE6000)
6.4
Cisco Webex Desk Pro
Directory of employee names
Cisco Business Edition 6000 (BE6000)
8.5
Cisco Webex Desk Pro

Call Management

Cisco Business Edition 6000 (BE6000)
7.6
Cisco Webex Desk Pro
Answering rules
Cisco Business Edition 6000 (BE6000)
8.3
Cisco Webex Desk Pro
Call recording
Cisco Business Edition 6000 (BE6000)
8.2
Cisco Webex Desk Pro
Call park
Cisco Business Edition 6000 (BE6000)
8.0
Cisco Webex Desk Pro
Call screening
Cisco Business Edition 6000 (BE6000)
6.7
Cisco Webex Desk Pro
Message alerts
Cisco Business Edition 6000 (BE6000)
6.6
Cisco Webex Desk Pro

VoIP system collaboration

Cisco Business Edition 6000 (BE6000)
8.5
Cisco Webex Desk Pro
Video conferencing
Cisco Business Edition 6000 (BE6000)
7.9
Cisco Webex Desk Pro
Audio conferencing
Cisco Business Edition 6000 (BE6000)
9.0
Cisco Webex Desk Pro
Video screen sharing
Cisco Business Edition 6000 (BE6000)
8.2
Cisco Webex Desk Pro
Instant messaging
Cisco Business Edition 6000 (BE6000)
8.8
Cisco Webex Desk Pro

Mobile apps

Cisco Business Edition 6000 (BE6000)
7.9
Cisco Webex Desk Pro
Mobile app for iOS
Cisco Business Edition 6000 (BE6000)
7.9
Cisco Webex Desk Pro
Mobile app for Android
Cisco Business Edition 6000 (BE6000)
7.9
Cisco Webex Desk Pro

Pros

Cisco Business Edition 6000 (BE6000)

  • It helps with easy installation and setup for new office / migration.
  • Supports Hybrid Cloud and on-prem deployments.
  • Scalable Solution - catering to upgrade from a legacy platform.
Anonymous | TrustRadius Reviewer

Cisco Webex Desk Pro

  • Video Conferencing Unit
  • Desktop Monitor with touchscreen
  • Whiteboard sharing
Lane Irvine | TrustRadius Reviewer

Cons

Cisco Business Edition 6000 (BE6000)

  • Cost could always be lower, but you get a solid product for your investment
  • Licensing can still be confusing if you need multiple products on the appliance
  • Redundancy/DR
Eric Taylor | TrustRadius Reviewer

Cisco Webex Desk Pro

  • I have mine on my wifi every once in awhile I need to reboot it
  • Make it easier to join Webex invites
Jim Martella | TrustRadius Reviewer

Usability

Cisco Business Edition 6000 (BE6000)

Cisco Business Edition 6000 (BE6000) 8.2
Based on 1 answer
BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.
Oleksandr Tsapenko | TrustRadius Reviewer

Cisco Webex Desk Pro

No score
No answers yet
No answers on this topic

Support Rating

Cisco Business Edition 6000 (BE6000)

Cisco Business Edition 6000 (BE6000) 8.3
Based on 6 answers
Support for the Cisco Business Edition 6000 (BE6000) comes in the form of Cisco SmartNET or Cisco TAC Support. Cisco TAC Support thrives on providing an easy way to get support and they have never disappointed us, whether it was for hardware replacement or simple day-to-day questions that we needed answers to.
Anonymous | TrustRadius Reviewer

Cisco Webex Desk Pro

Cisco Webex Desk Pro 9.1
Based on 1 answer
I have not had to use support yet as our use of Webex Desk Pro is so new, but all the questions that I have had have been answered with such promptness and clarity that it is clear Cisco has a passion about this device and about providing high quality in all that they do. Their support is top notch and you will never need to fear when reaching out to them.
Joshua Baever | TrustRadius Reviewer

Alternatives Considered

Cisco Business Edition 6000 (BE6000)

We couldn't get the MiCollab to work properly. It always crashed. With Mitel, we couldn't change our provider to someone else that had more capability and less cost.
Anonymous | TrustRadius Reviewer

Cisco Webex Desk Pro

  • High quality screen.
  • Build in microphone, camera and whiteboard.
  • Competitive price.
Aisha Agivetova | TrustRadius Reviewer

Return on Investment

Cisco Business Edition 6000 (BE6000)

  • This system facilities upgrading legacy phone systems to VoIP and lowers the total cost of ownership with cost-effective, time-saving operations.
  • Faster deployment times, with pre-installed, ready to use applications.
  • Support for Hybrid Cloud helps easier migration to cloud, if necessary.
Anonymous | TrustRadius Reviewer

Cisco Webex Desk Pro

  • Reduced cost of travel with high end video option available.
  • Expensive as a single user desktop solution.
Lane Irvine | TrustRadius Reviewer

Screenshots

Cisco Business Edition 6000 (BE6000)

Pricing Details

Cisco Business Edition 6000 (BE6000)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Webex Desk Pro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Business Edition 6000 (BE6000)
8.6
Cisco Webex Desk Pro
8.5

Usability

Cisco Business Edition 6000 (BE6000)
8.2
Cisco Webex Desk Pro

Support Rating

Cisco Business Edition 6000 (BE6000)
8.3
Cisco Webex Desk Pro
9.1

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