Cisco Business Edition 6000 (discontinued) vs. Cisco Room Series

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Business Edition 6000 (discontinued)
Score 8.7 out of 10
N/A
Cisco Business Edition 6000 (BE6000) was a telephony and VoIP business phone with unified communications features from Cisco, targeted at SMBs. The product is discontinued, and superseded by functionality found in Cisco Webex Calling.N/A
Cisco Room Series
Score 8.7 out of 10
N/A
The Cisco Room Series is a video conferencing solution that wakes up when users walk into a meeting room where it is installed and provides theater-quality voice and video, as well as content sharing from personal devices. For small to medium rooms with 6-8 people, there's Cisco Room 55, and for larger rooms of 7-14 people there's Cisco Room Kit (camera and codec in one device) and Cisco Kit Plus (separate codec plus and quad camera). Any of these systems can be run in the cloud or on-premises.N/A
Pricing
Cisco Business Edition 6000 (discontinued)Cisco Room Series
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Business Edition 6000 (discontinued)Cisco Room Series
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Business Edition 6000 (discontinued)Cisco Room Series
Top Pros
Top Cons
Features
Cisco Business Edition 6000 (discontinued)Cisco Room Series
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Cisco Business Edition 6000 (discontinued)
8.6
18 Ratings
5% above category average
Cisco Room Series
-
Ratings
Hosted PBX8.210 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)9.216 Ratings00 Ratings
User templates8.417 Ratings00 Ratings
Call reports8.34 Ratings00 Ratings
Directory of employee names9.216 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Cisco Business Edition 6000 (discontinued)
8.8
21 Ratings
4% above category average
Cisco Room Series
-
Ratings
Answering rules8.919 Ratings00 Ratings
Call recording9.115 Ratings00 Ratings
Call park8.819 Ratings00 Ratings
Call screening8.820 Ratings00 Ratings
Message alerts8.519 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Cisco Business Edition 6000 (discontinued)
8.7
20 Ratings
5% above category average
Cisco Room Series
-
Ratings
Video conferencing9.219 Ratings00 Ratings
Audio conferencing8.920 Ratings00 Ratings
Video screen sharing8.21 Ratings00 Ratings
Instant messaging8.616 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Cisco Business Edition 6000 (discontinued)
7.5
15 Ratings
10% below category average
Cisco Room Series
-
Ratings
Mobile app for iOS7.415 Ratings00 Ratings
Mobile app for Android7.514 Ratings00 Ratings
Best Alternatives
Cisco Business Edition 6000 (discontinued)Cisco Room Series
Small Businesses
CloudTalk
CloudTalk
Score 9.5 out of 10
Zoom
Zoom
Score 8.2 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 9.5 out of 10
Cisco Webex DX80 (discontinued)
Cisco Webex DX80 (discontinued)
Score 9.2 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.1 out of 10
Cisco Webex DX80 (discontinued)
Cisco Webex DX80 (discontinued)
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Business Edition 6000 (discontinued)Cisco Room Series
Likelihood to Recommend
8.7
(21 ratings)
7.9
(73 ratings)
Likelihood to Renew
10.0
(1 ratings)
5.6
(5 ratings)
Usability
8.2
(1 ratings)
7.6
(61 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
9.4
(19 ratings)
7.9
(64 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
Configurability
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
10.0
(1 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Cisco Business Edition 6000 (discontinued)Cisco Room Series
Likelihood to Recommend
Discontinued Products
Cisco Business Edition 6000 (BE6000) is well suited on small and medium sites that need entry-level voice and IP telephony capabilities, together
with powerful, easy-to-use collaboration tools. However , if a single user interface or VMware servers are deal breakers for you, I suggest another call system will likely be a better fit.
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Cisco
Firstly from well suited: I have implemented Codec Device and Room Kit Pro in governmental place and it suited very well. It was again on Prem solution working with Cisco Meeting Servers and different countries were connected to the meeting. Network quality was perfect and Video quality voice quality were above the great. Everybody asked about the device which we were using after the call. Mainly the IT guys. For not so well experience I can say the place where we used Board Pro 55 but we have faced with the microphone problems. For the solutions we used wired Cisco SX20 devices microphones it solved the problem. But Board pro 55 itself made our experience little bit bad.
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Pros
Discontinued Products
  • provides phone support for many models of phones and conferencing devices
  • provides full telephony support for pretty much any phone requirement including call centre options
  • 911 service dialing options and tracking
  • bundle pricing on voice, phone and server licensing
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Cisco
  • Probably one of the best ones we had recently was using some of the new layouts within the room kits. We've had some kind of hybrids of large groups on site as well as individuals connecting through WebEx and being able to display things out properly and have the presentations easily visible as well as still seeing the presenter. It just makes things a lot easier to work with.
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Cons
Discontinued Products
  • Include tools for inter-cluster migration, currently these are provided by 3rd parties
  • Improve the software upgrade process by automating the pre-upgrade and post-upgrade checks
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Cisco
  • Does not work with other platforms like Zoom or Microsoft team
  • It is very expensive compared to other similar products on the market like Polycom.
  • Needs cisco webex licensing which makes it even more expensive to have this equipment in small offices.
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Likelihood to Renew
Discontinued Products
Happy with Cisco Business Edition 6000 (BE6000); works great for us and costs to maintain it are well in hand. it also fits our current and future requirements going forward.
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Cisco
We like our Cisco endpoints a lot. However, the technology is getting better in the Zoom room market and we are interested in exploring those options. I'd really like to see some new improvements in the room kit series such as wireless controllers and the ability to mount the room kits in multiple configurations. I would also like to see the Room Kit and Room Kit Plus series standardize their audio line inputs to accommodate 3rd party microphone and DSP solutions.
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Usability
Discontinued Products
BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.
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Cisco
There is a considerable amount of tech know-how needed to really make the Room Series work for most scenarios. This might be a due to the stark increase in remote based productivity as a result of COVID-19 and quarantine protocols. But CISCO support and documentation have not caught up the increase in adoption of these technologies. As a result, only personnel with substantial technical expertise are able to really make these systems work for the use-cases that is most relevant to our setting here at Clemson University.
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Reliability and Availability
Discontinued Products
No answers on this topic
Cisco
Once the order was place we received very quickly
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Performance
Discontinued Products
No answers on this topic
Cisco
Great product with a great user experience
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Support Rating
Discontinued Products
Overall, the product provides excellent value for money. Our employees may interact at the same time on the Cisco Business Edition 6000 without disrupting the conversation. We have a significant number of employees that perform the same thing with calls, texting, and presence, and none of them have an issue.
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Cisco
With our Cisco service contract, NBD replacement and 24/7/365 support are included. We have not had any issues with trying to get a replacement for defective parts or for support (ie: software or troubleshooting). Very satisfied with the level of support available.
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Implementation Rating
Discontinued Products
No answers on this topic
Cisco
Very easy to implement. Integration into our Unified Communications platform was simple and quick
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Alternatives Considered
Discontinued Products
Both Mitel and [Cisco Business Edition 6000 (BE6000)] allow the benefit of virtualization. If desired you could have an entirely virtual system. Cisco handles the virtualization a little better, however Mitel MiCollab is easier to integrate presence and calls. Cisco underlying architecture seems to be a little more stable, Mitel seems to be a little more user friendly. There are pros and cons and both are good solutions.
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Cisco
The Webex Room Kit is without a doubt a much higher quality experience with audio and video. Especially with the recent enablement of USB passthrough mode in certain models, there is almost no comparison. Cisco has committed to the Room Kit being an open solution that will work in any use case on any platform. To get the best collaboration room experience there is no better choice.
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Scalability
Discontinued Products
No answers on this topic
Cisco
The product and backend systems are designed to scale from small to very large organization seamlessly and easily
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Return on Investment
Discontinued Products
  • Been easy to scale as our business has grown and from acquisitions
  • Been pretty easy to maintain the software and upgrade it over its lifetime to date
  • Software and license renewals are pretty straight forward
  • Adding newer model hardware to the system is pretty straight forward
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Cisco
  • With this system, our staff is able to collaborate remotely, eliminating the need for an expensive office space.
  • So that HR can handle a steady workload, we can plan meetings using this tool.
  • Facilitates problem solving, reducing the need for product replacement.
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ScreenShots

Cisco Room Series Screenshots

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