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67 Ratings
21 Ratings
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Score 9.3 out of 100

Cisco Webex Room Series

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67 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.3 out of 100

Likelihood to Recommend

Cisco Business Edition 6000 (BE6000)

Cisco Business Edition 6000 (BE6000) is well suited for midrange environments. If you want to silo your communication and collaboration environment is easy to implement without effecting your datacenter environment (Storage,vCPU,vRAM). You have your own little island with the BE6000. And with a second pair, you could easily cluster your environment and have a redundant solution.
Anonymous | TrustRadius Reviewer

Cisco Webex Room Series

Obviously, Cisco Webex Room Series devices are optimized for a Webex Meetings environment. webex devices combined with Webex Meetings are by far the best video conferencing solution on the market. They also work well for Teams meetings (with CVI or simply in Web RTC). On the other hand, in a Zoom environment, the situation becomes more complicated. You must absolutely have the Zoom Connector.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

Cisco Business Edition 6000 (BE6000)
7.8
Cisco Webex Room Series
Hosted PBX
Cisco Business Edition 6000 (BE6000)
8.3
Cisco Webex Room Series
Multi-level Interactive Voice Response (IVR)
Cisco Business Edition 6000 (BE6000)
8.2
Cisco Webex Room Series
User templates
Cisco Business Edition 6000 (BE6000)
7.6
Cisco Webex Room Series
Call reports
Cisco Business Edition 6000 (BE6000)
6.4
Cisco Webex Room Series
Directory of employee names
Cisco Business Edition 6000 (BE6000)
8.5
Cisco Webex Room Series

Call Management

Cisco Business Edition 6000 (BE6000)
7.6
Cisco Webex Room Series
Answering rules
Cisco Business Edition 6000 (BE6000)
8.3
Cisco Webex Room Series
Call recording
Cisco Business Edition 6000 (BE6000)
8.2
Cisco Webex Room Series
Call park
Cisco Business Edition 6000 (BE6000)
8.0
Cisco Webex Room Series
Call screening
Cisco Business Edition 6000 (BE6000)
6.7
Cisco Webex Room Series
Message alerts
Cisco Business Edition 6000 (BE6000)
6.6
Cisco Webex Room Series

VoIP system collaboration

Cisco Business Edition 6000 (BE6000)
8.5
Cisco Webex Room Series
Video conferencing
Cisco Business Edition 6000 (BE6000)
7.9
Cisco Webex Room Series
Audio conferencing
Cisco Business Edition 6000 (BE6000)
9.0
Cisco Webex Room Series
Video screen sharing
Cisco Business Edition 6000 (BE6000)
8.2
Cisco Webex Room Series
Instant messaging
Cisco Business Edition 6000 (BE6000)
8.8
Cisco Webex Room Series

Mobile apps

Cisco Business Edition 6000 (BE6000)
7.9
Cisco Webex Room Series
Mobile app for iOS
Cisco Business Edition 6000 (BE6000)
7.9
Cisco Webex Room Series
Mobile app for Android
Cisco Business Edition 6000 (BE6000)
7.9
Cisco Webex Room Series

Pros

Cisco Business Edition 6000 (BE6000)

  • It helps with easy installation and setup for new office / migration.
  • Supports Hybrid Cloud and on-prem deployments.
  • Scalable Solution - catering to upgrade from a legacy platform.
Anonymous | TrustRadius Reviewer

Cisco Webex Room Series

  • The Cisco Spark Room series has many new technologies that make this unit well worth the purchase. The auto room framing feature makes manual zoom and focus a thing of the past. The unit will auto zoom and pan to frame the screen around a single person in a conference room or zoom out and capture the whole room if there are multiple people in the conference. The Cisco Spark Room series also has an active speaker tracking system that will track users in the room and pan and zoom when that person is speaking.
  • The Cisco Spark Room series units can be cloud or on-premise registered taking advantage of whichever platform best suits your needs and current investments.
  • When the Cisco Spark Room series units are attached to 4K TVs or monitors you get the best possible resolution for video viewing with crystal clear presentations.
Brian Munn | TrustRadius Reviewer

Cons

Cisco Business Edition 6000 (BE6000)

  • Cost could always be lower, but you get a solid product for your investment
  • Licensing can still be confusing if you need multiple products on the appliance
  • Redundancy/DR
Eric Taylor | TrustRadius Reviewer

Cisco Webex Room Series

  • The most notable issue we see during projects is the fact that the cost of the product sometimes is way too high for the benefit. In other words, sometimes, you'd like to have a video endpoint in a small room, but you can't budget to buy such good equipment.
  • Comparing to other remote controls (i.e. Apple TV), sometimes the remote can be very complex for simple operations like starting a meeting or ending a meeting.
Eduardo Viero | TrustRadius Reviewer

Likelihood to Renew

Cisco Business Edition 6000 (BE6000)

No score
No answers yet
No answers on this topic

Cisco Webex Room Series

Cisco Webex Room Series 9.0
Based on 3 answers
We like our Cisco endpoints a lot. However, the technology is getting better in the Zoom room market and we are interested in exploring those options. I'd really like to see some new improvements in the room kit series such as wireless controllers and the ability to mount the room kits in multiple configurations. I would also like to see the Room Kit and Room Kit Plus series standardize their audio line inputs to accommodate 3rd party microphone and DSP solutions.
Steve Demetrious | TrustRadius Reviewer

Usability

Cisco Business Edition 6000 (BE6000)

Cisco Business Edition 6000 (BE6000) 8.2
Based on 1 answer
BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.
Oleksandr Tsapenko | TrustRadius Reviewer

Cisco Webex Room Series

Cisco Webex Room Series 8.8
Based on 7 answers
The OS is extremely intuitive and Cisco worked hard and keeping things simple from deployment to end-user functionalities. When you add a guy that’s coming in to play in the latest releases this makes for a very compelling and productive offer/ product. Even for new users, there is practically no learning curve as everyone in the work environment has previously used Webex Room Series.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Cisco Business Edition 6000 (BE6000)

No score
No answers yet
No answers on this topic

Cisco Webex Room Series

Cisco Webex Room Series 10.0
Based on 1 answer
Once the order was place we received very quickly
Brian Munn | TrustRadius Reviewer

Performance

Cisco Business Edition 6000 (BE6000)

No score
No answers yet
No answers on this topic

Cisco Webex Room Series

Cisco Webex Room Series 10.0
Based on 1 answer
Great product with a great user experience
Brian Munn | TrustRadius Reviewer

Support Rating

Cisco Business Edition 6000 (BE6000)

Cisco Business Edition 6000 (BE6000) 8.3
Based on 6 answers
Support for the Cisco Business Edition 6000 (BE6000) comes in the form of Cisco SmartNET or Cisco TAC Support. Cisco TAC Support thrives on providing an easy way to get support and they have never disappointed us, whether it was for hardware replacement or simple day-to-day questions that we needed answers to.
Anonymous | TrustRadius Reviewer

Cisco Webex Room Series

Cisco Webex Room Series 9.1
Based on 19 answers
As long as the video endpoint is under contract, you don't need to worry about support from Cisco TAC, be it for case creation, feature incidents/requests, and ultimately replacements. Ticket creation or service requests are as easy as emailing Cisco, or by do-it-yourself via the Cisco Portal. Response time is good, even with the pandemic happening.There's room for improvement where some engineers (TAC) need a little bit more training, as the template they use contains questions that are often already answered by the customer.
Anonymous | TrustRadius Reviewer

Implementation Rating

Cisco Business Edition 6000 (BE6000)

No score
No answers yet
No answers on this topic

Cisco Webex Room Series

Cisco Webex Room Series 10.0
Based on 1 answer
Very easy to implement. Integration into our Unified Communications platform was simple and quick
Brian Munn | TrustRadius Reviewer

Alternatives Considered

Cisco Business Edition 6000 (BE6000)

We couldn't get the MiCollab to work properly. It always crashed. With Mitel, we couldn't change our provider to someone else that had more capability and less cost.
Anonymous | TrustRadius Reviewer

Cisco Webex Room Series

We pay about the same (a little more per room but not more that $1000) for the addition of video in to each conference room. So this was such a great addition for us because once you add video into the mix then the meeting changes. Things get done faster, people are more focused and engaged. And overall happier. They think they will not like it, but in the end, our users really like to see each other and feel more connected. It's especially relevant now that we have this COVID stuff keeping us apart. Cisco has been a life saver during this time.
Joshua Baever | TrustRadius Reviewer

Scalability

Cisco Business Edition 6000 (BE6000)

No score
No answers yet
No answers on this topic

Cisco Webex Room Series

Cisco Webex Room Series 10.0
Based on 1 answer
The product and backend systems are designed to scale from small to very large organization seamlessly and easily
Brian Munn | TrustRadius Reviewer

Return on Investment

Cisco Business Edition 6000 (BE6000)

  • This system facilities upgrading legacy phone systems to VoIP and lowers the total cost of ownership with cost-effective, time-saving operations.
  • Faster deployment times, with pre-installed, ready to use applications.
  • Support for Hybrid Cloud helps easier migration to cloud, if necessary.
Anonymous | TrustRadius Reviewer

Cisco Webex Room Series

  • Ability to integrate with existing displays and conference room setup helped to reduce cost.
  • Audio and video quality improves the feel of web conferencing and makes meetings higher quality.
  • High cost and not everyone goes through the effort to make use of it.
Kaleb-John Loo | TrustRadius Reviewer

Screenshots

Cisco Business Edition 6000 (BE6000)

Pricing Details

Cisco Business Edition 6000 (BE6000)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Webex Room Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Business Edition 6000 (BE6000)
8.6
Cisco Webex Room Series
9.7

Likelihood to Renew

Cisco Business Edition 6000 (BE6000)
Cisco Webex Room Series
9.0

Usability

Cisco Business Edition 6000 (BE6000)
8.2
Cisco Webex Room Series
8.8

Reliability and Availability

Cisco Business Edition 6000 (BE6000)
Cisco Webex Room Series
10.0

Performance

Cisco Business Edition 6000 (BE6000)
Cisco Webex Room Series
10.0

Support Rating

Cisco Business Edition 6000 (BE6000)
8.3
Cisco Webex Room Series
9.1

Implementation Rating

Cisco Business Edition 6000 (BE6000)
Cisco Webex Room Series
10.0

Scalability

Cisco Business Edition 6000 (BE6000)
Cisco Webex Room Series
10.0

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