What users are saying about
24 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.7 out of 100
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7 out of 100

Likelihood to Recommend

Cisco Business Edition 6000 (BE6000)

Cisco Business Edition 6000 is much more than just IP telephony, it is a complete collaboration solution that I recommend for scenarios with up to 1000 users and up to 2500 registered devices. Everything is virtualized on the UCS server. The BR 6000 meets any type of demand and is easy to install and configure on the network. We started to reduce the costs of communications infrastructure and maintenance expenses. The main features we use are IP telephony, video conferencing, and messaging. Licenses were purchased on demand according to the growth and expansion of personnel and devices.
Felipe Santos | TrustRadius Reviewer

Kixie

Suited if you want to hear old calls. Not suited for teaching new SDR's how to talk or what a good call is and why. Kixie doesn't transcribe either.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

Cisco Business Edition 6000 (BE6000)
8.0
Kixie
Hosted PBX
Cisco Business Edition 6000 (BE6000)
8.6
Kixie
Multi-level Interactive Voice Response (IVR)
Cisco Business Edition 6000 (BE6000)
8.2
Kixie
User templates
Cisco Business Edition 6000 (BE6000)
7.7
Kixie
Call reports
Cisco Business Edition 6000 (BE6000)
6.7
Kixie
Directory of employee names
Cisco Business Edition 6000 (BE6000)
8.8
Kixie

Call Management

Cisco Business Edition 6000 (BE6000)
7.8
Kixie
Answering rules
Cisco Business Edition 6000 (BE6000)
8.4
Kixie
Call recording
Cisco Business Edition 6000 (BE6000)
8.2
Kixie
Call park
Cisco Business Edition 6000 (BE6000)
8.2
Kixie
Call screening
Cisco Business Edition 6000 (BE6000)
7.1
Kixie
Message alerts
Cisco Business Edition 6000 (BE6000)
7.2
Kixie

VoIP system collaboration

Cisco Business Edition 6000 (BE6000)
8.6
Kixie
Video conferencing
Cisco Business Edition 6000 (BE6000)
8.3
Kixie
Audio conferencing
Cisco Business Edition 6000 (BE6000)
9.0
Kixie
Video screen sharing
Cisco Business Edition 6000 (BE6000)
8.2
Kixie
Instant messaging
Cisco Business Edition 6000 (BE6000)
8.9
Kixie

Mobile apps

Cisco Business Edition 6000 (BE6000)
8.0
Kixie
Mobile app for iOS
Cisco Business Edition 6000 (BE6000)
8.0
Kixie
Mobile app for Android
Cisco Business Edition 6000 (BE6000)
8.0
Kixie

Pros

Cisco Business Edition 6000 (BE6000)

  • It helps with easy installation and setup for new office / migration.
  • Supports Hybrid Cloud and on-prem deployments.
  • Scalable Solution - catering to upgrade from a legacy platform.
Anonymous | TrustRadius Reviewer

Kixie

  • Kixie integrates seamlessly with our CRM (Zoho), meaning it updates call notes directly on the customer's CRM profile.
  • The one-click dialing feature directly through our CRM is a great feature. It's so simple; just search for a name, one-click, and you are on the phone.
  • The local presence feature is a nice touch for cold calls. It provides a local area code when cold calling to increase the likelihood of an answer to the call.
Adam Montgomery | TrustRadius Reviewer

Cons

Cisco Business Edition 6000 (BE6000)

  • Cost could always be lower, but you get a solid product for your investment
  • Licensing can still be confusing if you need multiple products on the appliance
  • Redundancy/DR
Eric Taylor | TrustRadius Reviewer

Kixie

  • "Power Dialer" doesn't work all the time.
  • Only records; doesn't give any type of analysis.
  • Getting your account set up correctly can be confusing.
Anonymous | TrustRadius Reviewer

Usability

Cisco Business Edition 6000 (BE6000)

Cisco Business Edition 6000 (BE6000) 8.2
Based on 1 answer
BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.
Oleksandr Tsapenko | TrustRadius Reviewer

Kixie

No score
No answers yet
No answers on this topic

Support Rating

Cisco Business Edition 6000 (BE6000)

Cisco Business Edition 6000 (BE6000) 8.5
Based on 7 answers
I have a pretty good experience with the Cisco support. But we hat several numbers of Cisco TAC cases that were extreme difficult to manage. But at the end we found always a solution to implement. The knowledge and experience for this solution is existing and Cisco is working hard on this.
Anonymous | TrustRadius Reviewer

Kixie

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Business Edition 6000 (BE6000)

The only competitor that we have compared the Cisco Business Edition 6000 (BE6000) against has been Avaya, and that was only because it was during an acquisition. We are a Cisco shop and already have the management and expertise in Cisco, so it technically does not make sense for us to look at other options.
Anonymous | TrustRadius Reviewer

Kixie

Kixie integrated much better with our CRM (Zoho) than CrazyCall. In addition, Kixie had increased reporting features that CrazyCall did not offer--CrazyCall's reporting was limited and not detailed enough for our purposes. Lastly, at the time, CrazyCall did not have the inbound call services that Kixie offered. In fact, CrazyCall did not have any inbound services when we were using the software.
Adam Montgomery | TrustRadius Reviewer

Return on Investment

Cisco Business Edition 6000 (BE6000)

  • This system facilities upgrading legacy phone systems to VoIP and lowers the total cost of ownership with cost-effective, time-saving operations.
  • Faster deployment times, with pre-installed, ready to use applications.
  • Support for Hybrid Cloud helps easier migration to cloud, if necessary.
Anonymous | TrustRadius Reviewer

Kixie

  • Negative- the "Power Dialer" doesn't load
  • Negative- missed calls because not loading correctly
  • Positive- can call anyone with a click of a button
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Cisco Business Edition 6000 (BE6000)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Business Edition 6000 (BE6000) Editions & Modules

Additional Pricing Details

Kixie

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Kixie Editions & Modules

Edition
Integrated$291
Enterprise$551
  1. per user
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cisco Business Edition 6000 (BE6000)
8.7
Kixie
6.1

Usability

Cisco Business Edition 6000 (BE6000)
8.2
Kixie

Support Rating

Cisco Business Edition 6000 (BE6000)
8.5
Kixie

Add comparison