What users are saying about
21 Ratings
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Score 9.3 out of 100
1 Rating
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Score 10 out of 100

Likelihood to Recommend

Cisco Business Edition 6000 (BE6000)

Cisco Business Edition 6000 (BE6000) is well suited for midrange environments. If you want to silo your communication and collaboration environment is easy to implement without effecting your datacenter environment (Storage,vCPU,vRAM). You have your own little island with the BE6000. And with a second pair, you could easily cluster your environment and have a redundant solution.
Anonymous | TrustRadius Reviewer

MyPBX

MyPBX is really well suited to a business that is willing to put in the time to work out the most appropriate system for its needs and for business owners who want to be connected 24/7 whether in or out of the office
Kim Walters | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

Cisco Business Edition 6000 (BE6000)
7.8
MyPBX
8.5
Hosted PBX
Cisco Business Edition 6000 (BE6000)
8.3
MyPBX
10.0
Multi-level Interactive Voice Response (IVR)
Cisco Business Edition 6000 (BE6000)
8.2
MyPBX
6.0
User templates
Cisco Business Edition 6000 (BE6000)
7.6
MyPBX
9.0
Call reports
Cisco Business Edition 6000 (BE6000)
6.4
MyPBX
9.0
Directory of employee names
Cisco Business Edition 6000 (BE6000)
8.5
MyPBX

Call Management

Cisco Business Edition 6000 (BE6000)
7.6
MyPBX
8.8
Answering rules
Cisco Business Edition 6000 (BE6000)
8.3
MyPBX
7.0
Call recording
Cisco Business Edition 6000 (BE6000)
8.2
MyPBX
9.0
Call park
Cisco Business Edition 6000 (BE6000)
8.0
MyPBX
9.0
Call screening
Cisco Business Edition 6000 (BE6000)
6.7
MyPBX
9.0
Message alerts
Cisco Business Edition 6000 (BE6000)
6.6
MyPBX
10.0

VoIP system collaboration

Cisco Business Edition 6000 (BE6000)
8.5
MyPBX
7.0
Video conferencing
Cisco Business Edition 6000 (BE6000)
7.9
MyPBX
Audio conferencing
Cisco Business Edition 6000 (BE6000)
9.0
MyPBX
7.0
Video screen sharing
Cisco Business Edition 6000 (BE6000)
8.2
MyPBX
Instant messaging
Cisco Business Edition 6000 (BE6000)
8.8
MyPBX

Mobile apps

Cisco Business Edition 6000 (BE6000)
7.9
MyPBX
Mobile app for iOS
Cisco Business Edition 6000 (BE6000)
7.9
MyPBX
Mobile app for Android
Cisco Business Edition 6000 (BE6000)
7.9
MyPBX

Pros

Cisco Business Edition 6000 (BE6000)

  • It helps with easy installation and setup for new office / migration.
  • Supports Hybrid Cloud and on-prem deployments.
  • Scalable Solution - catering to upgrade from a legacy platform.
Anonymous | TrustRadius Reviewer

MyPBX

  • Recording and delivering voice messages for immediate retrieval from your email client.
  • Simultaneous phone calls to any lines you direct.
  • Intuitive and simple to use launch panel.
Kim Walters | TrustRadius Reviewer

Cons

Cisco Business Edition 6000 (BE6000)

  • Cost could always be lower, but you get a solid product for your investment
  • Licensing can still be confusing if you need multiple products on the appliance
  • Redundancy/DR
Eric Taylor | TrustRadius Reviewer

MyPBX

  • Would like to see avatars on the launch pad to easily identify users and message types.
  • Pre-recorded professional voice messages for purchase and customization would be nice.
  • It would be helpful to have a selection of short background music loops.
Kim Walters | TrustRadius Reviewer

Usability

Cisco Business Edition 6000 (BE6000)

Cisco Business Edition 6000 (BE6000) 8.2
Based on 1 answer
BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.
Oleksandr Tsapenko | TrustRadius Reviewer

MyPBX

No score
No answers yet
No answers on this topic

Support Rating

Cisco Business Edition 6000 (BE6000)

Cisco Business Edition 6000 (BE6000) 8.3
Based on 6 answers
Support for the Cisco Business Edition 6000 (BE6000) comes in the form of Cisco SmartNET or Cisco TAC Support. Cisco TAC Support thrives on providing an easy way to get support and they have never disappointed us, whether it was for hardware replacement or simple day-to-day questions that we needed answers to.
Anonymous | TrustRadius Reviewer

MyPBX

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Business Edition 6000 (BE6000)

We couldn't get the MiCollab to work properly. It always crashed. With Mitel, we couldn't change our provider to someone else that had more capability and less cost.
Anonymous | TrustRadius Reviewer

MyPBX

No answers on this topic

Return on Investment

Cisco Business Edition 6000 (BE6000)

  • This system facilities upgrading legacy phone systems to VoIP and lowers the total cost of ownership with cost-effective, time-saving operations.
  • Faster deployment times, with pre-installed, ready to use applications.
  • Support for Hybrid Cloud helps easier migration to cloud, if necessary.
Anonymous | TrustRadius Reviewer

MyPBX

  • Serves as a virtual receptionist, therefore, saves on outlays.
  • Extremely cost effective overseas calls.
  • Never missing a business opportunity because I'm connected 24/7.
Kim Walters | TrustRadius Reviewer

Pricing Details

Cisco Business Edition 6000 (BE6000)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

MyPBX

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Cisco Business Edition 6000 (BE6000)
8.6
MyPBX
10.0

Usability

Cisco Business Edition 6000 (BE6000)
8.2
MyPBX

Support Rating

Cisco Business Edition 6000 (BE6000)
8.3
MyPBX

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