What users are saying about
21 Ratings
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Score 9.3 out of 100
2 Ratings
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Score 9 out of 100

Likelihood to Recommend

Cisco Business Edition 6000 (BE6000)

Cisco Business Edition 6000 (BE6000) is well suited for midrange environments. If you want to silo your communication and collaboration environment is easy to implement without effecting your datacenter environment (Storage,vCPU,vRAM). You have your own little island with the BE6000. And with a second pair, you could easily cluster your environment and have a redundant solution.
Anonymous | TrustRadius Reviewer

Versature

Versature is versatile - it will likely perform very well in any office setting. It performs especially well with remote employees. When we had to move our operations to home during the pandemic, everyone was able to smoothly transfer calls to home or cell phones, so we didn't have to transfer equipment from one place to another. When we were in an office setting, however, Versature was also quite the helpful system. I don't see us moving away from Versature in a long time, whether we stay working remotely or we move back into the office.
Julie Demers | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

Cisco Business Edition 6000 (BE6000)
7.8
Versature
8.0
Hosted PBX
Cisco Business Edition 6000 (BE6000)
8.3
Versature
Multi-level Interactive Voice Response (IVR)
Cisco Business Edition 6000 (BE6000)
8.2
Versature
User templates
Cisco Business Edition 6000 (BE6000)
7.6
Versature
8.0
Call reports
Cisco Business Edition 6000 (BE6000)
6.4
Versature
8.0
Directory of employee names
Cisco Business Edition 6000 (BE6000)
8.5
Versature
8.0

Call Management

Cisco Business Edition 6000 (BE6000)
7.6
Versature
9.5
Answering rules
Cisco Business Edition 6000 (BE6000)
8.3
Versature
10.0
Call recording
Cisco Business Edition 6000 (BE6000)
8.2
Versature
Call park
Cisco Business Edition 6000 (BE6000)
8.0
Versature
Call screening
Cisco Business Edition 6000 (BE6000)
6.7
Versature
Message alerts
Cisco Business Edition 6000 (BE6000)
6.6
Versature
9.0

VoIP system collaboration

Cisco Business Edition 6000 (BE6000)
8.5
Versature
9.0
Video conferencing
Cisco Business Edition 6000 (BE6000)
7.9
Versature
Audio conferencing
Cisco Business Edition 6000 (BE6000)
9.0
Versature
9.0
Video screen sharing
Cisco Business Edition 6000 (BE6000)
8.2
Versature
Instant messaging
Cisco Business Edition 6000 (BE6000)
8.8
Versature

Mobile apps

Cisco Business Edition 6000 (BE6000)
7.9
Versature
Mobile app for iOS
Cisco Business Edition 6000 (BE6000)
7.9
Versature
Mobile app for Android
Cisco Business Edition 6000 (BE6000)
7.9
Versature

Pros

Cisco Business Edition 6000 (BE6000)

  • It helps with easy installation and setup for new office / migration.
  • Supports Hybrid Cloud and on-prem deployments.
  • Scalable Solution - catering to upgrade from a legacy platform.
Anonymous | TrustRadius Reviewer

Versature

  • Working remotely: switching our operations to home was done easily through Versature's online portals.
  • Voicemail: transcription/voicemails received through email are very helpful.
  • Answering rules: since you can have several answering rules over various timelines, Versature allows you to customize your answering rules properly, which makes better use of your time.
Julie Demers | TrustRadius Reviewer

Cons

Cisco Business Edition 6000 (BE6000)

  • Cost could always be lower, but you get a solid product for your investment
  • Licensing can still be confusing if you need multiple products on the appliance
  • Redundancy/DR
Eric Taylor | TrustRadius Reviewer

Versature

  • Voicemail transcription that recognizes French: whenever a voicemail comes in French, the transcription is irrelevant.
  • Better voicemail transcription overall: at times, if the person leaving a message speaks too fast or doesn't speak clearly enough, the transcription isn't helpful.
  • Integration of time frames with answering rules: currently two windows when it could be just one in my opinion.
Julie Demers | TrustRadius Reviewer

Usability

Cisco Business Edition 6000 (BE6000)

Cisco Business Edition 6000 (BE6000) 8.2
Based on 1 answer
BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.
Oleksandr Tsapenko | TrustRadius Reviewer

Versature

No score
No answers yet
No answers on this topic

Support Rating

Cisco Business Edition 6000 (BE6000)

Cisco Business Edition 6000 (BE6000) 8.3
Based on 6 answers
Support for the Cisco Business Edition 6000 (BE6000) comes in the form of Cisco SmartNET or Cisco TAC Support. Cisco TAC Support thrives on providing an easy way to get support and they have never disappointed us, whether it was for hardware replacement or simple day-to-day questions that we needed answers to.
Anonymous | TrustRadius Reviewer

Versature

Versature 10.0
Based on 1 answer
I usually scour the help section/articles on their website if I am unsure of how to proceed with something. However, it has happened once or twice that I haven't found the answer I was looking for, and I therefore hopped on to their live chat. Their agents are always polite, kind, and quick to answer any question. If they don't know the answer, they will find it for you after a short pause. For those who prefer calling in and speaking with someone, you can just dial 611 from any Versature phone to reach an agent
Julie Demers | TrustRadius Reviewer

Alternatives Considered

Cisco Business Edition 6000 (BE6000)

We couldn't get the MiCollab to work properly. It always crashed. With Mitel, we couldn't change our provider to someone else that had more capability and less cost.
Anonymous | TrustRadius Reviewer

Versature

No answers on this topic

Return on Investment

Cisco Business Edition 6000 (BE6000)

  • This system facilities upgrading legacy phone systems to VoIP and lowers the total cost of ownership with cost-effective, time-saving operations.
  • Faster deployment times, with pre-installed, ready to use applications.
  • Support for Hybrid Cloud helps easier migration to cloud, if necessary.
Anonymous | TrustRadius Reviewer

Versature

  • Good cost when we had shopped around.
  • Good value for the price paid.
Julie Demers | TrustRadius Reviewer

Pricing Details

Cisco Business Edition 6000 (BE6000)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Versature

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Cisco Business Edition 6000 (BE6000)
8.6
Versature
9.0

Usability

Cisco Business Edition 6000 (BE6000)
8.2
Versature

Support Rating

Cisco Business Edition 6000 (BE6000)
8.3
Versature
10.0

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