Cisco Business Edition 6000 (discontinued) vs. Versature

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Business Edition 6000 (discontinued)
Score 8.7 out of 10
N/A
Cisco Business Edition 6000 (BE6000) was a telephony and VoIP business phone with unified communications features from Cisco, targeted at SMBs. The product is discontinued, and superseded by functionality found in Cisco Webex Calling.N/A
Versature
Score 9.0 out of 10
N/A
Versature is a telephony and VoIP software solution from Versature.N/A
Pricing
Cisco Business Edition 6000 (discontinued)Versature
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Business Edition 6000 (discontinued)Versature
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Business Edition 6000 (discontinued)Versature
Top Pros
Top Cons
Features
Cisco Business Edition 6000 (discontinued)Versature
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Cisco Business Edition 6000 (discontinued)
8.7
18 Ratings
6% above category average
Versature
8.0
1 Ratings
2% below category average
Hosted PBX8.210 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)9.216 Ratings00 Ratings
User templates8.417 Ratings8.01 Ratings
Call reports8.34 Ratings8.01 Ratings
Directory of employee names9.216 Ratings8.01 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Cisco Business Edition 6000 (discontinued)
8.8
21 Ratings
5% above category average
Versature
9.5
1 Ratings
13% above category average
Answering rules8.919 Ratings10.01 Ratings
Call recording9.115 Ratings00 Ratings
Call park8.819 Ratings00 Ratings
Call screening8.720 Ratings00 Ratings
Message alerts8.519 Ratings9.01 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Cisco Business Edition 6000 (discontinued)
8.7
20 Ratings
5% above category average
Versature
9.0
1 Ratings
9% above category average
Video conferencing9.219 Ratings00 Ratings
Audio conferencing8.920 Ratings9.01 Ratings
Video screen sharing8.21 Ratings00 Ratings
Instant messaging8.616 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Cisco Business Edition 6000 (discontinued)
7.5
15 Ratings
10% below category average
Versature
-
Ratings
Mobile app for iOS7.515 Ratings00 Ratings
Mobile app for Android7.614 Ratings00 Ratings
Best Alternatives
Cisco Business Edition 6000 (discontinued)Versature
Small Businesses
CloudTalk
CloudTalk
Score 9.7 out of 10
CloudTalk
CloudTalk
Score 9.7 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 9.7 out of 10
CloudTalk
CloudTalk
Score 9.7 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.1 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Business Edition 6000 (discontinued)Versature
Likelihood to Recommend
8.7
(21 ratings)
9.0
(1 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
8.2
(1 ratings)
-
(0 ratings)
Support Rating
9.4
(19 ratings)
10.0
(1 ratings)
User Testimonials
Cisco Business Edition 6000 (discontinued)Versature
Likelihood to Recommend
Discontinued Products
Cisco Business Edition 6000 (BE6000) is well suited on small and medium sites that need entry-level voice and IP telephony capabilities, together
with powerful, easy-to-use collaboration tools. However , if a single user interface or VMware servers are deal breakers for you, I suggest another call system will likely be a better fit.
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Versature
Versature is versatile - it will likely perform very well in any office setting. It performs especially well with remote employees. When we had to move our operations to home during the pandemic, everyone was able to smoothly transfer calls to home or cell phones, so we didn't have to transfer equipment from one place to another. When we were in an office setting, however, Versature was also quite the helpful system. I don't see us moving away from Versature in a long time, whether we stay working remotely or we move back into the office.
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Pros
Discontinued Products
  • provides phone support for many models of phones and conferencing devices
  • provides full telephony support for pretty much any phone requirement including call centre options
  • 911 service dialing options and tracking
  • bundle pricing on voice, phone and server licensing
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Versature
  • Working remotely: switching our operations to home was done easily through Versature's online portals.
  • Voicemail: transcription/voicemails received through email are very helpful.
  • Answering rules: since you can have several answering rules over various timelines, Versature allows you to customize your answering rules properly, which makes better use of your time.
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Cons
Discontinued Products
  • Include tools for inter-cluster migration, currently these are provided by 3rd parties
  • Improve the software upgrade process by automating the pre-upgrade and post-upgrade checks
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Versature
  • Voicemail transcription that recognizes French: whenever a voicemail comes in French, the transcription is irrelevant.
  • Better voicemail transcription overall: at times, if the person leaving a message speaks too fast or doesn't speak clearly enough, the transcription isn't helpful.
  • Integration of time frames with answering rules: currently two windows when it could be just one in my opinion.
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Likelihood to Renew
Discontinued Products
Happy with Cisco Business Edition 6000 (BE6000); works great for us and costs to maintain it are well in hand. it also fits our current and future requirements going forward.
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Versature
No answers on this topic
Usability
Discontinued Products
BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.
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Versature
No answers on this topic
Support Rating
Discontinued Products
Overall, the product provides excellent value for money. Our employees may interact at the same time on the Cisco Business Edition 6000 without disrupting the conversation. We have a significant number of employees that perform the same thing with calls, texting, and presence, and none of them have an issue.
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Versature
I usually scour the help section/articles on their website if I am unsure of how to proceed with something. However, it has happened once or twice that I haven't found the answer I was looking for, and I therefore hopped on to their live chat. Their agents are always polite, kind, and quick to answer any question. If they don't know the answer, they will find it for you after a short pause. For those who prefer calling in and speaking with someone, you can just dial 611 from any Versature phone to reach an agent
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Alternatives Considered
Discontinued Products
Both Mitel and [Cisco Business Edition 6000 (BE6000)] allow the benefit of virtualization. If desired you could have an entirely virtual system. Cisco handles the virtualization a little better, however Mitel MiCollab is easier to integrate presence and calls. Cisco underlying architecture seems to be a little more stable, Mitel seems to be a little more user friendly. There are pros and cons and both are good solutions.
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Versature
No answers on this topic
Return on Investment
Discontinued Products
  • Been easy to scale as our business has grown and from acquisitions
  • Been pretty easy to maintain the software and upgrade it over its lifetime to date
  • Software and license renewals are pretty straight forward
  • Adding newer model hardware to the system is pretty straight forward
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Versature
  • Good cost when we had shopped around.
  • Good value for the price paid.
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ScreenShots