Cisco Business Edition 6000 (BE6000) vs Versature

Likelihood to Recommend

Cisco Business Edition 6000 (BE6000) is well suited for midrange environments. If you want to silo your communication and collaboration environment is easy to implement without effecting your datacenter environment (Storage,vCPU,vRAM). You have your own little island with the BE6000. And with a second pair, you could easily cluster your environment and have a redundant solution.

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Verified User

Professional in Information Technology

Financial Services Company, 201-500 employees

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Versature is versatile - it will likely perform very well in any office setting. It performs especially well with remote employees. When we had to move our operations to home during the pandemic, everyone was able to smoothly transfer calls to home or cell phones, so we didn't have to transfer equipment from one place to another. When we were in an office setting, however, Versature was also quite the helpful system. I don't see us moving away from Versature in a long time, whether we stay working remotely or we move back into the office.

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Julie Demers

Data Coordinator

Community Information Centre of OttawaInformation Services, 11-50 employees

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Feature Rating Comparison

Cisco Business Edition 6000 (BE6000)

Versature

Hosted PBX

Multi-level Interactive Voice Response (IVR)

User templates

Call reports

Directory of employee names

Cisco Business Edition 6000 (BE6000)

Versature

Answering rules

Call recording

Call park

Call screening

Message alerts

Cisco Business Edition 6000 (BE6000)

Versature

Video conferencing

Audio conferencing

Video screen sharing

Instant messaging

Cisco Business Edition 6000 (BE6000)

Versature

Mobile app for iOS

Mobile app for Android

Pros

It helps with easy installation and setup for new office / migration.
Supports Hybrid Cloud and on-prem deployments.
Scalable Solution - catering to upgrade from a legacy platform.

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Verified User

Contributor in Engineering

Telecommunications Company, 1001-5000 employees

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Working remotely: switching our operations to home was done easily through Versature's online portals.
Voicemail: transcription/voicemails received through email are very helpful.
Answering rules: since you can have several answering rules over various timelines, Versature allows you to customize your answering rules properly, which makes better use of your time.

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Julie Demers

Data Coordinator

Community Information Centre of OttawaInformation Services, 11-50 employees

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Cons

Cost could always be lower, but you get a solid product for your investment
Licensing can still be confusing if you need multiple products on the appliance
Redundancy/DR

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Eric Taylor

VoIP Network Administrator

Penn State UniversityHigher Education, 10,001+ employees

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Voicemail transcription that recognizes French: whenever a voicemail comes in French, the transcription is irrelevant.
Better voicemail transcription overall: at times, if the person leaving a message speaks too fast or doesn't speak clearly enough, the transcription isn't helpful.
Integration of time frames with answering rules: currently two windows when it could be just one in my opinion.

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Julie Demers

Data Coordinator

Community Information Centre of OttawaInformation Services, 11-50 employees

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Usability

Cisco Business Edition 6000 (BE6000) 8.2

Based on 1 answer

BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.

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Oleksandr Tsapenko

Business Development Manager/Product manager

Wise IT UkraineInformation Technology & Services, 11-50 employees

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No score

No answers yet

No answers on this topic

Support Rating

Cisco Business Edition 6000 (BE6000) 8.3

Based on 6 answers

Support for the Cisco Business Edition 6000 (BE6000) comes in the form of Cisco SmartNET or Cisco TAC Support. Cisco TAC Support thrives on providing an easy way to get support and they have never disappointed us, whether it was for hardware replacement or simple day-to-day questions that we needed answers to.

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Verified User

Employee in Information Technology

Automotive Company, 10,001+ employees

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Versature 10.0

Based on 1 answer

I usually scour the help section/articles on their website if I am unsure of how to proceed with something. However, it has happened once or twice that I haven't found the answer I was looking for, and I therefore hopped on to their live chat. Their agents are always polite, kind, and quick to answer any question. If they don't know the answer, they will find it for you after a short pause. For those who prefer calling in and speaking with someone, you can just dial 611 from any Versature phone to reach an agent

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Julie Demers

Data Coordinator

Community Information Centre of OttawaInformation Services, 11-50 employees

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Alternatives Considered

We couldn't get the MiCollab to work properly. It always crashed. With Mitel, we couldn't change our provider to someone else that had more capability and less cost.

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Verified User

Director in Information Technology

Higher Education Company, 201-500 employees

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No answers on this topic

Return on Investment

This system facilities upgrading legacy phone systems to VoIP and lowers the total cost of ownership with cost-effective, time-saving operations.
Faster deployment times, with pre-installed, ready to use applications.
Support for Hybrid Cloud helps easier migration to cloud, if necessary.

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Verified User

Contributor in Engineering

Telecommunications Company, 1001-5000 employees

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Good cost when we had shopped around.
Good value for the price paid.

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Julie Demers

Data Coordinator

Community Information Centre of OttawaInformation Services, 11-50 employees

View all 1 answers on this topic

Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

—

Rating Summary

Cisco Business Edition 6000 (BE6000)

Versature

Cisco Business Edition 6000 (BE6000)

Versature

Cisco Business Edition 6000 (BE6000)

Versature

Likelihood to Recommend