Cisco Business Edition 6000 (BE6000) vs Zoom

• It helps with easy installation and setup for new office / migration.
• Supports Hybrid Cloud and on-prem deployments.
• Scalable Solution - catering to upgrade from a legacy platform.

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• It just works. Biggest complaint with our previous solution is that it took 10 minutes to connect to a meeting. Now, our users connect instantaneously.
• Dashboard is fantasitic. Can access real time information to troubleshoot calls.
• Admin ports offers quite a bit of information. Like that it's a one stop shop to access everything I need to administer the site, users, run reports and access the dashboard.
• Tickets get resolved quickly.
• Feature requests are realized quickly.

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• Cost could always be lower, but you get a solid product for your investment
• Licensing can still be confusing if you need multiple products on the appliance
• Redundancy/DR

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• Using it for recording practice interviews and playing back for critiquing, is awkward and kludgy at best. The steps are: Record the session, then END THE MEETING so that Zoom can save the recording. Then get the recording ready to play, then have the client log in AGAIN, you log in AGAIN, share the screen, play the recording.
• Zoom should make it possible to have the interviewer, especially if the practice interview is recorded, to make themselves SMALL throughout the whole recording so that *the candidate* is the focus on the screen. Neither the Speaker view or the Gallery view does this.
• There should be a separate timer on Zoom for the recording portion of the screen. I realize I can do this myself manually, but why can’t Zoom do it for me?
• Zoom needs to have a way to get feedback like this. I could not find a way to give them this feedback on their product, on their site or in the dashboard. All we get is a database that is tone deaf. Nowhere could I find any "Feedback? Click here." Not good.
• If by these suggestions I’m asking for more functionality, I understand an increased cost. But small companies like mine cannot pay hundreds of dollars a month - please have a very functional version that small firms can still afford. Thank you.

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• This system facilities upgrading legacy phone systems to VoIP and lowers the total cost of ownership with cost-effective, time-saving operations.
• Faster deployment times, with pre-installed, ready to use applications.
• Support for Hybrid Cloud helps easier migration to cloud, if necessary.

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• Zoom has allowed all global users to easily join meetings without the assistance of IT admins or AV technicians. The technology that we used prior to Zoom was not user-friendly and made for many issues.
• Webinars have made company-wide training very easy to conduct. This allows trainers to reach a huge audience without having to worry about interruptions and technical difficulties.
• Collaboration and communication have been increased company-wide, which makes for greater gains for the company long term.

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