What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
40 Ratings
Cisco Business Edition 6000 (BE6000)
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Top Rated
40 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 40 reviews and ratings
Zoom
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Top Rated
4149 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 4149 reviews and ratings
Feature Set Ratings
Cloud PBX
8.3
Cisco Business Edition 6000 (BE6000)
83%

Zoom
Feature Set Not Supported
N/A
Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features
Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features
Hosted PBX
8.5
85%
8 Ratings

N/A
0 Ratings
Multi-level Interactive Voice Response (IVR)
8.7
87%
13 Ratings

N/A
0 Ratings
User templates
7.5
75%
14 Ratings

N/A
0 Ratings
Call reports
8.2
82%
4 Ratings

N/A
0 Ratings
Directory of employee names
8.4
84%
13 Ratings

N/A
0 Ratings
Call Management
7.7
Cisco Business Edition 6000 (BE6000)
77%

Zoom
Feature Set Not Supported
N/A
Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features
Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features
Answering rules
8.2
82%
16 Ratings

N/A
0 Ratings
Call recording
7.6
76%
12 Ratings

N/A
0 Ratings
Call park
7.7
77%
16 Ratings

N/A
0 Ratings
Call screening
6.5
65%
17 Ratings

N/A
0 Ratings
Message alerts
8.7
87%
16 Ratings

N/A
0 Ratings
VoIP system collaboration
8.3
Cisco Business Edition 6000 (BE6000)
83%

Zoom
Feature Set Not Supported
N/A
Cisco Business Edition 6000 (BE6000) ranks higher in 4/4 features
Cisco Business Edition 6000 (BE6000) ranks higher in 4/4 features
Video conferencing
8.0
80%
16 Ratings

N/A
0 Ratings
Audio conferencing
9.0
90%
17 Ratings

N/A
0 Ratings
Video screen sharing
8.2
82%
1 Rating

N/A
0 Ratings
Instant messaging
8.2
82%
13 Ratings

N/A
0 Ratings
Mobile apps
8.8
Cisco Business Edition 6000 (BE6000)
88%

Zoom
Feature Set Not Supported
N/A
Cisco Business Edition 6000 (BE6000) ranks higher in 2/2 features
Cisco Business Edition 6000 (BE6000) ranks higher in 2/2 features
Mobile app for iOS
9.0
90%
12 Ratings

N/A
0 Ratings
Mobile app for Android
8.6
86%
12 Ratings

N/A
0 Ratings
Performance & Compatibility of Online Events Software
Cisco Business Edition 6000 (BE6000)
Feature Set Not Supported
N/A

8.3
Zoom
83%
Zoom ranks higher in 4/4 features
Zoom ranks higher in 4/4 features
High quality audio
N/A
0 Ratings

8.6
86%
689 Ratings
High quality video
N/A
0 Ratings

8.6
86%
691 Ratings
Low bandwidth requirements
N/A
0 Ratings

7.6
76%
615 Ratings
Mobile support
N/A
0 Ratings

8.6
86%
90 Ratings
Screen Sharing
Cisco Business Edition 6000 (BE6000)
Feature Set Not Supported
N/A

8.6
Zoom
86%
Zoom ranks higher in 2/2 features
Zoom ranks higher in 2/2 features
Desktop sharing
N/A
0 Ratings

9.0
90%
684 Ratings
Whiteboards
N/A
0 Ratings

8.2
82%
450 Ratings
Online Meetings / Events
Cisco Business Edition 6000 (BE6000)
Feature Set Not Supported
N/A

8.4
Zoom
84%
Zoom ranks higher in 5/5 features
Zoom ranks higher in 5/5 features
Calendar integration
N/A
0 Ratings

8.4
84%
613 Ratings
Meeting initiation
N/A
0 Ratings

8.6
86%
671 Ratings
Integrates with social media
N/A
0 Ratings

7.8
78%
293 Ratings
Record meetings / events
N/A
0 Ratings

8.8
88%
644 Ratings
Slideshows
N/A
0 Ratings

8.3
83%
466 Ratings
Online Events Collaboration
Cisco Business Edition 6000 (BE6000)
Feature Set Not Supported
N/A

8.4
Zoom
84%
Zoom ranks higher in 3/3 features
Zoom ranks higher in 3/3 features
Live chat
N/A
0 Ratings

8.8
88%
586 Ratings
Audience polling
N/A
0 Ratings

8.2
82%
379 Ratings
Q&A
N/A
0 Ratings

8.4
84%
424 Ratings
Online Events Security
Cisco Business Edition 6000 (BE6000)
Feature Set Not Supported
N/A

8.4
Zoom
84%
Zoom ranks higher in 3/3 features
Zoom ranks higher in 3/3 features
User authentication
N/A
0 Ratings

8.3
83%
503 Ratings
Participant roles & permissions
N/A
0 Ratings

8.5
85%
555 Ratings
Confidential attendee list
N/A
0 Ratings

8.3
83%
393 Ratings
Attribute Ratings
- Zoom is rated higher in 2 areas: Likelihood to Recommend, Usability
- Cisco Business Edition 6000 (BE6000) and Zoom are tied in 1 area: Support Rating
Likelihood to Recommend
8.7
Cisco Business Edition 6000 (BE6000)
87%
18 Ratings

8.8
Zoom
88%
705 Ratings
Likelihood to Renew
Cisco Business Edition 6000 (BE6000)
N/A
0 Ratings

9.5
Zoom
95%
15 Ratings
Usability
8.2
Cisco Business Edition 6000 (BE6000)
82%
1 Rating

8.8
Zoom
88%
39 Ratings
Availability
Cisco Business Edition 6000 (BE6000)
N/A
0 Ratings

10.0
Zoom
100%
2 Ratings
Performance
Cisco Business Edition 6000 (BE6000)
N/A
0 Ratings

10.0
Zoom
100%
2 Ratings
Support Rating
8.3
Cisco Business Edition 6000 (BE6000)
83%
17 Ratings

8.3
Zoom
83%
53 Ratings
Implementation Rating
Cisco Business Edition 6000 (BE6000)
N/A
0 Ratings

10.0
Zoom
100%
14 Ratings
Contract Terms and Pricing Model
Cisco Business Edition 6000 (BE6000)
N/A
0 Ratings

7.7
Zoom
77%
15 Ratings
Product Scalability
Cisco Business Edition 6000 (BE6000)
N/A
0 Ratings

10.0
Zoom
100%
1 Rating
Professional Services
Cisco Business Edition 6000 (BE6000)
N/A
0 Ratings

9.1
Zoom
91%
8 Ratings
Likelihood to Recommend
Cisco Business Edition 6000 (BE6000)
The Cisco BE6K solution is probably the best collaboration platform out there at the moment. Starting from application deployment using Prime Collaboration Deployment to [the] integration of the on-premises platform with cloud services, deployment, and administration [is] a breeze. The tight integration with Cisco endpoints and the ability to individually manage them also helps to ensure an unparalleled user experience. With Cisco CSR 14, administrative tasks like software upgrades and user onboarding have been made simpler. More could be done though to improve those 2 areas.

Verified User
Manager in Information Technology
Information Technology & Services Company, 11-50 employeesZoom
In the new area of pandemic-era meetings online, I really like the opportunity that Zoom provides to have a meeting space. The audio and video quality is typically good, with problems usually being blamed on the bandwidth of the service provider. The recordings are great to be able to use once they have been processed. In fact, if there was one thing I would improve about recordings, it would be the amount of time it takes to render the video ready for output and sharing.
Manager, Training & Learning Development
DHI Computing Service, Inc.Computer Software, 201-500 employees
Pros
Cisco Business Edition 6000 (BE6000)
- Reliability
- Unification of call and messaging services
- Platform is now unified with Call Manager. If you know one Cisco phone system, you know them all.
Solutions Architect
SelfInformation Technology and Services, 11-50 employees
Zoom
- The ease of hosting & joining meetings with a simple URL.
- The ability to screen-share and share control of screens seamlessly makes collaboration even better.
- Participants limit in a zoom meeting is way better than other collaboration tools.
- Ability to restrict unwanted users from joining the meeting even with the meeting password.
Senior Product Analyst
MonotypeInformation Technology & Services, 10,001+ employees
Cons
Cisco Business Edition 6000 (BE6000)
- Only [things] [I] see we are planning to acquire other company where there is around 300 users and they are using other technology and our management is planning to move [that user] to BE6000 will it support more than 1000 users its a question for us.
- As of now I [don't] see any issue with the BE6000 so far.
IT Support Specialist
Arenco Real EstateReal Estate, 501-1000 employees
Zoom
- Sharing zoom complete information is not visible on the screen, and also a bit is confusing minimizing and maximizing.
- Every time someone enters the chat, a chat box appears on my screen, and some features are missing from this version.
- Automatic conference connection based on a schedule isn't an option, and neither is enhanced security measures.
Sales Manager
Chain One LtdBusiness Supplies & Equipment, 51-200 employees
Pricing Details
Cisco Business Edition 6000 (BE6000)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Cisco Business Edition 6000 (BE6000) Editions & Modules
—
Additional Pricing Details
—Zoom
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$14.99 per month
Zoom Editions & Modules
On-premise Edition
Virtual H.323/SIP Room Connector | $491 |
---|---|
Business | 19.991 |
- per month
SaaS Edition
Basic | Free1 |
---|---|
Pro | 14.992 |
Business | 19.992 |
Enterprise | 19.992 |
- Free
- per month/per license
Additional Pricing Details
Discounts available for each plan if you pay annually.Likelihood to Renew
Cisco Business Edition 6000 (BE6000)
No score
No answers yet
No answers on this topic
Zoom
Zoom 9.5
Based on 15 answers
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
Associate, Video and Collaboration
BAYADA Home Health CareHospital & Health Care, 10,001+ employees
Usability
Cisco Business Edition 6000 (BE6000)
Cisco Business Edition 6000 (BE6000) 8.2
Based on 1 answer
BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.
Business Development Manager/Product manager
Wise IT UkraineInformation Technology & Services, 11-50 employees
Zoom
Zoom 8.8
Based on 39 answers
Zoom has been very good in terms of usability as I have rarely had issues joining the meetings on desktop and it has always provided me with a stable audio and video and it makes it very easy for me to get through any meetings without much problem. I have found that it helps create a very friendly environment with my team through the creation of conferences and moderated chat rooms.
Software Engineer, Infrastructure
LenovoInformation Technology & Services, 10,001+ employees
Reliability and Availability
Cisco Business Edition 6000 (BE6000)
No score
No answers yet
No answers on this topic
Zoom
Zoom 10.0
Based on 2 answers
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Associate, Video and Collaboration
BAYADA Home Health CareHospital & Health Care, 10,001+ employees
Performance
Cisco Business Edition 6000 (BE6000)
No score
No answers yet
No answers on this topic
Zoom
Zoom 10.0
Based on 2 answers
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
Associate, Video and Collaboration
BAYADA Home Health CareHospital & Health Care, 10,001+ employees
Support Rating
Cisco Business Edition 6000 (BE6000)
Cisco Business Edition 6000 (BE6000) 8.3
Based on 17 answers
Overall, the product provides excellent value for money. Our employees may interact at the same time on the Cisco Business Edition 6000 without disrupting the conversation. We have a significant number of employees that perform the same thing with calls, texting, and presence, and none of them have an issue.
Full Stack Engineer
CensusComputer Games, 501-1000 employees
Zoom
Zoom 8.3
Based on 53 answers
As I've written before, Zoom makes us feel like we matter and that we're a client rather than a customer. They want us to succeed and they put in the time to make sure that we do. I feel like they're more of a business partner rather than simply a vendor or supplier. They spent a lot of time onboarding with us, giving us demos, helping us get set up, and then giving us follow-up to be sure it's going well.
Senior Systems Analyst
CymSTAR, LLCDefense & Space, 201-500 employees
Implementation Rating
Cisco Business Edition 6000 (BE6000)
No score
No answers yet
No answers on this topic
Zoom
Zoom 10.0
Based on 14 answers
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
Associate, Video and Collaboration
BAYADA Home Health CareHospital & Health Care, 10,001+ employees
Alternatives Considered
Cisco Business Edition 6000 (BE6000)
This Cisco product can handle more information, can afford this all-in-one communication without a problem. It can be very strong even in the most difficult and full days of work at our organization. We have a strong collaboration with Cisco and have lots of its products including routers and this makes it easier to choose a Cisco product, not another product that can do almost what this Cisco Business Edition does.
Specialist of Spectrum Policies and Broadband Development
Ministry of Infrastructure and EnergyTelecommunications, 51-200 employees
Zoom
Zoom cannot be beaten for ubiquity - 100% of my clients and prospective clients are already familiar with Zoom. This is the #1 reason why I use Zoom. Additionally, Zoom integrates with AcuityScheduling, saving me a lot of time in creating meetings and adding them to the calendar. Zoom is disappointing in terms of video quality, interactivity features, and privacy. In cases where I need to use the recording of webinars for digital products, I will always use Crowdcast, and in cases where privacy is essential, I will use JitsiMeet.
Owner
Dignified HedonistHealth, Wellness and Fitness, 1-10 employees
Contract Terms and Pricing Model
Cisco Business Edition 6000 (BE6000)
No score
No answers yet
No answers on this topic
Zoom
Zoom 7.7
Based on 15 answers
Overall I feel it is a fair price for what you pay for and the time constraints are not an issue at all. Zoom allows users to be on there for hours and hours and also you can launch as many meetings as you want. Overall I am very happy with using Zoom for our business.
SMB Sales Specialist
MindbodyComputer Software, 501-1000 employees
Scalability
Cisco Business Edition 6000 (BE6000)
No score
No answers yet
No answers on this topic
Zoom
Zoom 10.0
Based on 1 answer
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
Associate, Video and Collaboration
BAYADA Home Health CareHospital & Health Care, 10,001+ employees
Professional Services
Cisco Business Edition 6000 (BE6000)
No score
No answers yet
No answers on this topic
Zoom
Zoom 9.1
Based on 8 answers
Zoom is an all-around, robust, and equipped tool that serves a huge requirement for communicating and running business processes very effectively. The calendar integration is very helpful in notifying the team members [of] any meeting upcoming and is also apt for mobile use in special cases as well. The phone call feature is also very standout. Minimum bugs and ease of use make it the first choice for any company.
Head of Sales
Ecommerceinsights.aiInformation Services, 1-10 employees
Return on Investment
Cisco Business Edition 6000 (BE6000)
- This system facilities upgrading legacy phone systems to VoIP and lowers the total cost of ownership with cost-effective, time-saving operations.
- Faster deployment times, with pre-installed, ready to use applications.
- Support for Hybrid Cloud helps easier migration to cloud, if necessary.

Verified User
Contributor in Engineering
Telecommunications Company, 1001-5000 employeesZoom
- It enables me to send and receive messages from my team members during video calls, handling online presentations.
- With the ability to quickly stop, mute, and even receive notifications when someone enters or exits the meeting room, I'm never obligated to show up while making a call.
- It is possible to record online meetings for future reference and more effective customer service. As we dealt with a lockdown, Zoom helped our business run smoothly.
Mapple Ltd
App developerComputer Software, 11-50 employees