What users are saying about
46 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 46 reviews and ratings
20 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 20 reviews and ratings
Feature Set Ratings
- Frame.io ranks higher in 3 feature sets: Project Management, Communication, File Sharing & Management
Project Management
6.8
Cisco Business Edition 7000
68%
8.6
Frame.io
86%
Frame.io ranks higher in 4/7 features
Frame.io ranks higher in 4/7 features
Task Management
7.4
74%
8 Ratings
8.5
85%
3 Ratings
Gantt Charts
7.1
71%
6 Ratings
N/A
0 Ratings
Scheduling
7.2
72%
6 Ratings
N/A
0 Ratings
Workflow Automation
7.2
72%
6 Ratings
N/A
0 Ratings
Mobile Access
6.2
62%
8 Ratings
7.9
79%
4 Ratings
Search
6.8
68%
6 Ratings
9.3
93%
4 Ratings
Visual planning tools
6.0
60%
5 Ratings
8.7
87%
3 Ratings
Communication
6.0
Cisco Business Edition 7000
60%
9.8
Frame.io
98%
Cisco Business Edition 7000 ranks higher in 4/8 features
Cisco Business Edition 7000 ranks higher in 4/8 features
Chat
6.2
62%
7 Ratings
9.8
98%
2 Ratings
Notifications
6.4
64%
7 Ratings
9.9
99%
4 Ratings
Discussions
5.7
57%
7 Ratings
9.3
93%
3 Ratings
Surveys
6.3
63%
6 Ratings
N/A
0 Ratings
Internal knowledgebase
6.2
62%
7 Ratings
10.0
100%
1 Rating
Integrates with GoToMeeting
5.4
54%
4 Ratings
N/A
0 Ratings
Integrates with Gmail and Google Hangouts
5.2
52%
5 Ratings
N/A
0 Ratings
Integrates with Outlook
6.4
64%
6 Ratings
N/A
0 Ratings
File Sharing & Management
6.4
Cisco Business Edition 7000
64%
9.7
Frame.io
97%
Frame.io ranks higher in 8/8 features
Frame.io ranks higher in 8/8 features
Versioning
5.6
56%
6 Ratings
9.9
99%
3 Ratings
Video files
6.9
69%
6 Ratings
9.9
99%
4 Ratings
Audio files
7.4
74%
7 Ratings
9.9
99%
3 Ratings
Document collaboration
6.4
64%
8 Ratings
10.0
100%
3 Ratings
Access control
5.9
59%
6 Ratings
9.4
94%
3 Ratings
Advanced security features
7.0
70%
8 Ratings
9.4
94%
3 Ratings
Integrates with Google Drive
5.1
51%
4 Ratings
9.0
90%
2 Ratings
Device sync
6.9
69%
6 Ratings
9.8
98%
2 Ratings
Attribute Ratings
- Frame.io is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.0
Cisco Business Edition 7000
80%
9 Ratings
9.3
Frame.io
93%
7 Ratings
Usability
Cisco Business Edition 7000
N/A
0 Ratings
10.0
Frame.io
100%
1 Rating
Support Rating
Cisco Business Edition 7000
N/A
0 Ratings
8.9
Frame.io
89%
3 Ratings
Likelihood to Recommend
Cisco Business Edition 7000
It supports around 8 to 10 collaboration applications. It's [cost-effective] considering [one-time] deployment.Helps in increasing productivity. Easy to deploy and manage platform.
Assistant Manager - Products and Solutions
Commedia Solutions Pvt LtdTelecommunications, 51-200 employees
Frame.io
By far Frame is the best video review service out there mainly due to how easy it is to introduce to new users, including on the client side. There is not much instruction required in order to share and edit with a client and ask them to start providing feedback - the system is designed to invite users to give notes and that alone is worth the money.
Producer
lilDRAGONMedia Production, 1-10 employees
Pros
Cisco Business Edition 7000
- All in one platform that includes all the Cisco UC services in one appliance.
- All the services are ready to use and preconfigured.
- Tools available improve productivity and user experience.

Verified User
Paraprofessional in Social Media
Education Management Company, 5001-10,000 employeesFrame.io
- Frame.io provides an intuitive interface for clients to leave detailed feedback on videos they've hired us to produce. Users can leave public or private comments and start and stop on whichever video frames they choose. Users can draw on a frame using a non-destructive marker to make specific feedback (e.g. I don't like that this window is overexposed and is distracting me from looking at the interview). This allows for making nuanced critiques that are otherwise difficult to convey without using screengrabs or long email threads.
- Frame.io is easy to learn. If a user is new to the application, the software determines this and a short tutorial video pops up and teaches the new user how to interact with the application. It does this without taking the user to a new page and risk confusing a client. The software is simple to use and I never have issues with uninformed or flustered clients because of it.
- Frame.io makes sharing simple. Producers can send review links within the application or copy and paste the link into an email, whichever their preference. Users can also create live presentations to walk clients through a video as well. I've not used this feature extensively, so I'm unsure of how well it works, but the option is available.
- Frame.io interacts with video editing software (i.e. After Effects, Premiere Pro) using a plug-in. Before applications like Frame.io, we had to reference emails with timecodes and then decipher what the client is asking to have changed. It was cryptic, and feels archaic in hindsight. Now, the integration between the application and our software is seamless. I can revisit feedback by clicking on a comment in the review window, and it takes me to the exact point of criticism in the timeline. It's so easy to use and saves so much time.
Business Owner
Lucky Whisker LLCOnline Media, 1-10 employees
Cons
Cisco Business Edition 7000
- More cloud based services need to be added to the default service package.
- Companies frequently require a small contact center within the UC environment. It would be nice to see a build it contact center in the box.
- It would be nice to see some advanced AI based services (IVR voice recognition service) in the BE7K application list.
- Call recording should be also built in.

Verified User
Paraprofessional in Social Media
Education Management Company, 5001-10,000 employeesFrame.io
- Frame.io's permissions aren't great. Each individual project has its own permissions and there is no way to set a general admin permissions to team members thus allowing them to be added to every project.
- Frame.io sometimes has issues for our clients where they cannot add edits or where their film does not load.

Verified User
Director in Customer Service
Media Production Company, 11-50 employeesPricing Details
Cisco Business Edition 7000
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Cisco Business Edition 7000 Editions & Modules
—
Additional Pricing Details
—Frame.io
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0 For up to 2 users
Frame.io Editions & Modules
Edition
Free | Free1 |
---|---|
Pro | $152 |
Team | $252 |
Enterprise | Contact sales team |
- For up to 2 users
- per user/per month
- none
Additional Pricing Details
—Usability
Cisco Business Edition 7000
No score
No answers yet
No answers on this topic
Frame.io
Frame.io 10.0
Based on 1 answer
I've used other video review systems, Frame was the only one I didn't question how they allowed you to review - I just started reviewing. It's that simple. It's easy to set up projects, invite collaborators, and then provide a final cut for download. It's naturally built for the kind of work that TV/Film & video production companies do.
Producer
lilDRAGONMedia Production, 1-10 employees
Support Rating
Cisco Business Edition 7000
No score
No answers yet
No answers on this topic
Frame.io
Frame.io 8.9
Based on 3 answers
I've only reached out to Frame.io a few times but they responded quickly and offered achievable solutions. The fact that I haven't had to reach out to them more is proof that the platform is easy to use, reliable, and can run on its own. The only issues we have had were related to uploading issues on our end.

Verified User
Director in Customer Service
Media Production Company, 11-50 employeesAlternatives Considered
Cisco Business Edition 7000
I've used 220s and 240s too, but it takes a lot of time to set them up, a lot of time to download the iso files, and set up of datastores. 7k saves the engineer a lot of pre-build assessment and evaluation time. Gets a lot done in a lot less time, returns are a happy engineer and a happier customer.

Verified User
Consultant in Information Technology
Telecommunications Company, 10,001+ employeesFrame.io
Frame.io is better when being compared to the Google Drive as a platform just because of the usability. Frame.io has a more simple design format, that makes organizing projects and file structures much more readily available when doing a quick search. The ability to review and comment on the different projects is also better in Frame.io as it shows who said what and at what timecode they are referring to.
Video Editor
KindnssBroadcast Media, 1-10 employees
Return on Investment
Cisco Business Edition 7000
- We were able to sell it to many customers and has proved beneficial always.
- Less number of complaints.
- Amazing support from Cisco TAC.
Senior Build & Design Consultant
BTTelecommunications, 10,001+ employees
Frame.io
- Frame.io has allowed the team to collaborate on our own schedules
- Frame.io has allowed the team to collaborate remotely
- Frame.io has allowed us to share content with clients for feedback before publishing

Verified User
Executive in Corporate
Hospital & Health Care Company, 1-10 employees