Cisco Business Edition 7000 (discontinued) vs. Hiver
Cisco Business Edition 7000 (discontinued) vs. Hiver
Product | Rating | Most Used By | Product Summary | Starting Price |
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Cisco Business Edition 7000 (discontinued) | N/A | Cisco Business Edition 7000 was a collaboration and universal communication, VOIP / telephony, conferencing and messaging platform for enterprises of 1000 to 5000 employees. It has been discontinued, and is superseded by functionality found in Webex Calling. | N/A | |
Hiver | N/A | Hiver is a customer service platform that brings together communication channels, apps, and data to improve customer support operations. Hiver enables real-time collaboration across every customer communication channel, offering AI and automation to resolve issues and help teams work faster. Hiver states that over 10,000 teams of all shapes and sizes globally from Flexport to Harvard University, Vacasa, and Epic Games rely on Hiver to deliver support that wins… | $24 per month per user |
Cisco Business Edition 7000 (discontinued) | Hiver | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | 20% discount for annual pricing. | ||||||||||||||
More Pricing Information |
Cisco Business Edition 7000 (discontinued) | Hiver |
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Cisco Business Edition 7000 (discontinued) | Hiver | |||||||||||||||||||||||||||
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Project Management |
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Communication |
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File Sharing & Management |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Cisco Business Edition 7000 (discontinued) | Hiver | |
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Small Businesses | Stackby Score 9.1 out of 10 | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
Medium-sized Companies | Troop Messenger Score 9.8 out of 10 | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
Enterprises | HCL Connections Score 9.0 out of 10 | SysAid Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Cisco Business Edition 7000 (discontinued) | Hiver | |
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Likelihood to Recommend | 8.4 (10 ratings) | 8.0 (4 ratings) |
Usability | - (0 ratings) | 9.0 (2 ratings) |
Support Rating | - (0 ratings) | 4.0 (1 ratings) |
Cisco Business Edition 7000 (discontinued) | Hiver | |
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Likelihood to Recommend | Discontinued Products
| Hiver
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Pros | Discontinued Products
| Hiver
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Cons | Discontinued Products
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Usability | Discontinued Products No answers on this topic | Hiver
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Support Rating | Discontinued Products No answers on this topic | Hiver
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Alternatives Considered | Discontinued Products
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Return on Investment | Discontinued Products
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ScreenShots | Hiver Screenshots |