Cisco Business Edition 7000 (discontinued) vs. Hiver
Cisco Business Edition 7000 (discontinued) vs. Hiver
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Cisco Business Edition 7000 (discontinued) | N/A | Cisco Business Edition 7000 was a collaboration and universal communication, VOIP / telephony, conferencing and messaging platform for enterprises of 1000 to 5000 employees. It has been discontinued, and is superseded by functionality found in Webex Calling. | N/A | |
Hiver | N/A | Hiver helps you manage customer support and sales right from your Gmail. With Hiver, teams can collaborate on Shared email accounts like support@ or sales@ without having to leave their Gmail accounts. Hiver works like a full-fledged help desk, built right into Gmail. It gives you everything you need to do outstanding customer support, without any of the complexities and feature overload that come with other help desk products. Hiver is used by thousands of companies… | $14 /user/month |
Cisco Business Edition 7000 (discontinued) | Hiver | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic |
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Cisco Business Edition 7000 (discontinued) | Hiver | |
---|---|---|
Top Pros |
| |
Top Cons |
|
|
Cisco Business Edition 7000 (discontinued) | Hiver | |||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Project Management |
| |||||||||||||||||||||||||||
Communication |
| |||||||||||||||||||||||||||
File Sharing & Management |
| |||||||||||||||||||||||||||
Incident and problem management |
| |||||||||||||||||||||||||||
Multi-Channel Help |
|
Cisco Business Edition 7000 (discontinued) | Hiver | |
---|---|---|
Small Businesses | Stackby Score 9.5 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Troop Messenger Score 9.7 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | HCL Connections Score 9.0 out of 10 | SAP Service Cloud Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Cisco Business Edition 7000 (discontinued) | Hiver | |
---|---|---|
Likelihood to Recommend | 8.6 (11 ratings) | 1.0 (3 ratings) |
Usability | - (0 ratings) | 3.0 (1 ratings) |
Support Rating | - (0 ratings) | 4.0 (1 ratings) |
Cisco Business Edition 7000 (discontinued) | Hiver | |
---|---|---|
Likelihood to Recommend | Discontinued Products
| Hiver
|
Pros | Discontinued Products
| Hiver
|
Cons | Discontinued Products
| Hiver
|
Usability | Discontinued Products No answers on this topic | Hiver
|
Support Rating | Discontinued Products No answers on this topic | Hiver
|
Alternatives Considered | Discontinued Products
| Hiver
|
Return on Investment | Discontinued Products
| Hiver
|
ScreenShots | Hiver Screenshots |