36 Ratings
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Score 7.2 out of 100
1 Rating
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Score 7 out of 100

Likelihood to Recommend

Cisco Business Edition 7000

Based on the business model, this likely wouldn’t serve a small or start up company that doesn’t need all the features and can support itself on a more economical infrastructure. For a large business with multiple locations, this product is well suited. It offers a lot of features and integrations for collaboration as well as the support of a known company.
Anonymous | TrustRadius Reviewer

Lumen Unified Communications & Collaboration (formerly CenturyLink)

While I am happy with the service, it does leave something to be desired. The MPLS circuit connection has been very stable and I am very happy with its uptime. I am also quite happy with the calling plans. I have been able to cut back on costs with the design they have. Support is the reason for the lower score.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Cisco Business Edition 7000
6.8
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Task Management
Cisco Business Edition 7000
7.5
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Gantt Charts
Cisco Business Edition 7000
7.0
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Scheduling
Cisco Business Edition 7000
7.3
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Workflow Automation
Cisco Business Edition 7000
6.8
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Mobile Access
Cisco Business Edition 7000
6.9
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Search
Cisco Business Edition 7000
6.5
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Visual planning tools
Cisco Business Edition 7000
5.2
Lumen Unified Communications & Collaboration (formerly CenturyLink)

Communication

Cisco Business Edition 7000
6.1
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Chat
Cisco Business Edition 7000
6.6
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Notifications
Cisco Business Edition 7000
7.1
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Discussions
Cisco Business Edition 7000
6.4
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Surveys
Cisco Business Edition 7000
6.1
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Internal knowledgebase
Cisco Business Edition 7000
6.4
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Integrates with GoToMeeting
Cisco Business Edition 7000
5.7
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Integrates with Gmail and Google Hangouts
Cisco Business Edition 7000
4.1
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Integrates with Outlook
Cisco Business Edition 7000
6.2
Lumen Unified Communications & Collaboration (formerly CenturyLink)

File Sharing & Management

Cisco Business Edition 7000
5.8
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Versioning
Cisco Business Edition 7000
5.5
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Video files
Cisco Business Edition 7000
6.5
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Audio files
Cisco Business Edition 7000
6.4
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Document collaboration
Cisco Business Edition 7000
5.8
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Access control
Cisco Business Edition 7000
4.9
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Advanced security features
Cisco Business Edition 7000
7.3
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Integrates with Google Drive
Cisco Business Edition 7000
3.6
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Device sync
Cisco Business Edition 7000
6.7
Lumen Unified Communications & Collaboration (formerly CenturyLink)

Pros

Cisco Business Edition 7000

  • All in one platform that includes all the Cisco UC services in one appliance.
  • All the services are ready to use and preconfigured.
  • Tools available improve productivity and user experience.
Anonymous | TrustRadius Reviewer

Lumen Unified Communications & Collaboration (formerly CenturyLink)

  • MPLS circuits
  • Domestic calling plans
  • International calling plans
Anonymous | TrustRadius Reviewer

Cons

Cisco Business Edition 7000

  • Licensing should be easy and collaborative.
  • Management interface should be provided with redundancy.
  • I've came across difficulties while I installed Windows server on BE6K. It's hard to gather Windows server keys.
Anonymous | TrustRadius Reviewer

Lumen Unified Communications & Collaboration (formerly CenturyLink)

  • Cleaner invoices
  • Easier access to support
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Business Edition 7000

MS Teams again is an app hosted on cloud and earlier on box like BE and I feel hardware of Cisco is better and support from TAC is way better than anybody.
Ujjwal Goel | TrustRadius Reviewer

Lumen Unified Communications & Collaboration (formerly CenturyLink)

We do not use any other products.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Business Edition 7000

  • High ROI, the communication platform provides all the necessary that is required employees to be always connected wherever they are. This improves companies overall performance and certainly income.
  • Simplified maintenance and user friendly interfaces. The platform has all the admin tool to make support easy and efficient.
  • Employees are enabled with all the Unified Communication services and they are more productive which again improves overall company's performance.
Anonymous | TrustRadius Reviewer

Lumen Unified Communications & Collaboration (formerly CenturyLink)

  • Outstanding uptime
  • Good value
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Business Edition 7000

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Lumen Unified Communications & Collaboration (formerly CenturyLink)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Business Edition 7000
7.7
Lumen Unified Communications & Collaboration (formerly CenturyLink)
7.0

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