Cisco Business Edition 7000 vs Lumen Unified Communications & Collaboration (formerly CenturyLink)

Likelihood to Recommend

Based on the business model, this likely wouldn’t serve a small or start up company that doesn’t need all the features and can support itself on a more economical infrastructure. For a large business with multiple locations, this product is well suited. It offers a lot of features and integrations for collaboration as well as the support of a known company.

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Verified User

Engineer in Professional Services

Mechanical Or Industrial Engineering Company, 10,001+ employees

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While I am happy with the service, it does leave something to be desired. The MPLS circuit connection has been very stable and I am very happy with its uptime. I am also quite happy with the calling plans. I have been able to cut back on costs with the design they have. Support is the reason for the lower score.

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Verified User

Administrator in Information Technology

Higher Education Company, 51-200 employees

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Feature Rating Comparison

Cisco Business Edition 7000

Lumen Unified Communications & Collaboration (formerly CenturyLink)

Task Management

Gantt Charts

Scheduling

Workflow Automation

Mobile Access

Search

Visual planning tools

Cisco Business Edition 7000

Lumen Unified Communications & Collaboration (formerly CenturyLink)

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Integrates with GoToMeeting

Integrates with Gmail and Google Hangouts

Integrates with Outlook

Cisco Business Edition 7000

Lumen Unified Communications & Collaboration (formerly CenturyLink)

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Pros

All in one platform that includes all the Cisco UC services in one appliance.
All the services are ready to use and preconfigured.
Tools available improve productivity and user experience.

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Verified User

Paraprofessional in Social Media

Education Management Company, 5001-10,000 employees

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MPLS circuits
Domestic calling plans
International calling plans

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Verified User

Administrator in Information Technology

Higher Education Company, 51-200 employees

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Cons

Licensing should be easy and collaborative.
Management interface should be provided with redundancy.
I've came across difficulties while I installed Windows server on BE6K. It's hard to gather Windows server keys.

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Verified User

Engineer in Customer Service

Telecommunications Company, 5001-10,000 employees

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Cleaner invoices
Easier access to support

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Verified User

Administrator in Information Technology

Higher Education Company, 51-200 employees

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Alternatives Considered

MS Teams again is an app hosted on cloud and earlier on box like BE and I feel hardware of Cisco is better and support from TAC is way better than anybody.

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Ujjwal Goel

Senior Build & Design Consultant

BTTelecommunications, 10,001+ employees

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We do not use any other products.

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Verified User

Administrator in Information Technology

Higher Education Company, 51-200 employees

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Return on Investment

High ROI, the communication platform provides all the necessary that is required employees to be always connected wherever they are. This improves companies overall performance and certainly income.
Simplified maintenance and user friendly interfaces. The platform has all the admin tool to make support easy and efficient.
Employees are enabled with all the Unified Communication services and they are more productive which again improves overall company's performance.

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Verified User

Paraprofessional in Social Media

Education Management Company, 5001-10,000 employees

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Outstanding uptime
Good value

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Verified User

Administrator in Information Technology

Higher Education Company, 51-200 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Cisco Business Edition 7000

Lumen Unified Communications & Collaboration (formerly CenturyLink)