What users are saying about
46 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 46 reviews and ratings
314 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.6 out of 100
Based on 314 reviews and ratings
Feature Set Ratings
- Cisco Business Edition 7000 ranks higher in 3 feature sets: Project Management, Communication, File Sharing & Management
Project Management
6.8
Cisco Business Edition 7000
68%
2.6
Microsoft Yammer
26%
Cisco Business Edition 7000 ranks higher in 7/7 features
Cisco Business Edition 7000 ranks higher in 7/7 features
Task Management
7.4
74%
8 Ratings
1.4
14%
23 Ratings
Gantt Charts
7.1
71%
6 Ratings
1.2
12%
11 Ratings
Scheduling
7.2
72%
6 Ratings
1.3
13%
16 Ratings
Workflow Automation
7.2
72%
6 Ratings
1.4
14%
18 Ratings
Mobile Access
6.3
63%
8 Ratings
5.4
54%
36 Ratings
Search
6.8
68%
6 Ratings
5.8
58%
36 Ratings
Visual planning tools
6.0
60%
5 Ratings
1.4
14%
20 Ratings
Communication
6.0
Cisco Business Edition 7000
60%
4.9
Microsoft Yammer
49%
Cisco Business Edition 7000 ranks higher in 4/8 features
Cisco Business Edition 7000 ranks higher in 4/8 features
Chat
6.3
63%
7 Ratings
7.5
75%
37 Ratings
Notifications
6.4
64%
7 Ratings
8.5
85%
41 Ratings
Discussions
5.7
57%
7 Ratings
6.6
66%
40 Ratings
Surveys
6.3
63%
6 Ratings
7.1
71%
31 Ratings
Internal knowledgebase
6.2
62%
7 Ratings
2.6
26%
30 Ratings
Integrates with GoToMeeting
5.4
54%
4 Ratings
2.2
22%
12 Ratings
Integrates with Gmail and Google Hangouts
5.2
52%
5 Ratings
1.2
12%
11 Ratings
Integrates with Outlook
6.4
64%
6 Ratings
3.9
39%
30 Ratings
File Sharing & Management
6.4
Cisco Business Edition 7000
64%
4.0
Microsoft Yammer
40%
Cisco Business Edition 7000 ranks higher in 5/8 features
Cisco Business Edition 7000 ranks higher in 5/8 features
Versioning
5.6
56%
6 Ratings
7.0
70%
24 Ratings
Video files
6.9
69%
6 Ratings
8.0
80%
29 Ratings
Audio files
7.4
74%
7 Ratings
8.0
80%
27 Ratings
Document collaboration
6.4
64%
8 Ratings
3.4
34%
28 Ratings
Access control
5.9
59%
6 Ratings
1.6
16%
29 Ratings
Advanced security features
7.0
70%
8 Ratings
1.5
15%
25 Ratings
Integrates with Google Drive
5.1
51%
4 Ratings
1.1
11%
12 Ratings
Device sync
6.9
69%
6 Ratings
1.3
13%
22 Ratings
Attribute Ratings
- Cisco Business Edition 7000 is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.0
Cisco Business Edition 7000
80%
9 Ratings
5.5
Microsoft Yammer
55%
51 Ratings
Likelihood to Renew
Cisco Business Edition 7000
N/A
0 Ratings
6.9
Microsoft Yammer
69%
10 Ratings
Usability
Cisco Business Edition 7000
N/A
0 Ratings
9.0
Microsoft Yammer
90%
3 Ratings
Availability
Cisco Business Edition 7000
N/A
0 Ratings
8.0
Microsoft Yammer
80%
2 Ratings
Performance
Cisco Business Edition 7000
N/A
0 Ratings
9.0
Microsoft Yammer
90%
2 Ratings
Support Rating
Cisco Business Edition 7000
N/A
0 Ratings
7.0
Microsoft Yammer
70%
24 Ratings
Online Training
Cisco Business Edition 7000
N/A
0 Ratings
8.0
Microsoft Yammer
80%
1 Rating
Implementation Rating
Cisco Business Edition 7000
N/A
0 Ratings
8.0
Microsoft Yammer
80%
2 Ratings
Likelihood to Recommend
Cisco Business Edition 7000
It supports around 8 to 10 collaboration applications. It's [cost-effective] considering [one-time] deployment.Helps in increasing productivity. Easy to deploy and manage platform.
Assistant Manager - Products and Solutions
Commedia Solutions Pvt LtdTelecommunications, 51-200 employees
Microsoft Yammer
Yammer provides a social network experience for the enterprise, providing a "Facebook for work". Its mobile app provides an excellent user experience, showing the full mix of communications happening across topics and teams. The web app, while it hasn't evolved much in the last few years, provides a good experience consuming news. Personally, I use Yammer every morning to see what's happening across my company and comment, like, and share to interact across silos.As long as the size of the network inside of Yammer is managed - likely partitioning a large organization into business units, etc., - then Yammer provides an excellent platform for social news and "bottom up" collaboration across teams. Its free-form posting style, including articles and polls for interactive content, helps break down silos across the organization. Contrasted with the boring world of email, Yammer is a tantalizing world of pictures, GIFs, and videos.At LiveTiles, we share company and team news via Yammer, enabling others to see the progress and milestones - from a new office to a new customer - without the heavy burden of a company newsletter or similarly curated content. Even though we have fully adopted Teams for day-to-day, intra-team communication, Yammer is still the gold standard for inter-team communication.
Chief Architect
LiveTilesComputer Software, 51-200 employees
Pros
Cisco Business Edition 7000
- All in one platform that includes all the Cisco UC services in one appliance.
- All the services are ready to use and preconfigured.
- Tools available improve productivity and user experience.

Verified User
Paraprofessional in Social Media
Education Management Company, 5001-10,000 employeesMicrosoft Yammer
- Employees from around the globe get to follow, share and discuss a myriad of business topics on Yammer, our business social network. They get to start conversations, collaborate on files and organize projects so one can go further, faster. Plus the ease of asking questions, finding expertise and offer feedback on a topic without leaving the application you’re in saves time and keeps employees engaged.
- When one works with teammates in Yammer groups, ideas fly! Do you have an important message to share with the rest of the community? We utilize Yammer to reach who you want within the company when you want, so no one misses a thing. Yammer brings the global conversation straight to you.
Packaging and Label Engineer
SonocoPackaging and Containers, 10,001+ employees
Cons
Cisco Business Edition 7000
- More cloud based services need to be added to the default service package.
- Companies frequently require a small contact center within the UC environment. It would be nice to see a build it contact center in the box.
- It would be nice to see some advanced AI based services (IVR voice recognition service) in the BE7K application list.
- Call recording should be also built in.

Verified User
Paraprofessional in Social Media
Education Management Company, 5001-10,000 employeesMicrosoft Yammer
- Editing functionality would be warmly welcomed by my team. There's currently no way to edit posts in Yammer once they've been posted. If a typo is bothering you, you'll have to delete your post and re-post with the edited text.
- Yammer's design leaves something to be desired. Document editing is not great.
- No obvious way to sort/organize files uploaded to Yammer. If files from a certain user are needed, you'll have to go to their profile and sift through their uploaded files.
Creative Marketing Manager
JODI Group, Inc.Real Estate, 11-50 employees
Pricing Details
Cisco Business Edition 7000
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Microsoft Yammer
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Cisco Business Edition 7000
No score
No answers yet
No answers on this topic
Microsoft Yammer
Microsoft Yammer 6.9
Based on 10 answers
Microsoft is dedicated to continual improvement on Yammer. They realize the value that Yammer brings to the table with their clients. In the short time that we have had Yammer implemented, we are just now beginning to see the strong impact it has on becoming more effective and efficient around collaboration.
Productivity Consultant
Eastman Chemical CompanyChemicals, 10,001+ employees
Usability
Cisco Business Edition 7000
No score
No answers yet
No answers on this topic
Microsoft Yammer
Microsoft Yammer 9.0
Based on 3 answers
Overall easy to use and intuitive, although limited in the possibility to personalize layout and look & feel of a site. Some functionalities are not easy to use, like document editing, but some others are quick and effective (posts and tagging above all). Performance and responsiveness of the Yammer site is typically acceptable, in my experience.
Product Manager
NintexComputer Software, 201-500 employees
Reliability and Availability
Cisco Business Edition 7000
No score
No answers yet
No answers on this topic
Microsoft Yammer
Microsoft Yammer 8.0
Based on 2 answers
Very available
Manager of Social Media
Emerging Wildlife Conservation LeadersNon-Profit Organization Management, 51-200 employees
Performance
Cisco Business Edition 7000
No score
No answers yet
No answers on this topic
Microsoft Yammer
Microsoft Yammer 9.0
Based on 2 answers
It's a simple product but it does provide value.
Manager of Social Media
Emerging Wildlife Conservation LeadersNon-Profit Organization Management, 51-200 employees
Support Rating
Cisco Business Edition 7000
No score
No answers yet
No answers on this topic
Microsoft Yammer
Microsoft Yammer 7.0
Based on 24 answers
We have never had to use the support for Yammer. The tool works well and we have not come across any bugs. User Interface is simple and easy to use, similar to other forum type products, thereby removing the need for any extensive training. Team members are invited in and immediately are able to start using the tool.
Product Manager
Spotlight ReportingComputer Software, 11-50 employees
Online Training
Cisco Business Edition 7000
No score
No answers yet
No answers on this topic
Microsoft Yammer
Microsoft Yammer 8.0
Based on 1 answer
The training that Microsoft provides is very generic training for Yammer. I like the fact the training is short and easy to understand
Productivity Consultant
Eastman Chemical CompanyChemicals, 10,001+ employees
Implementation Rating
Cisco Business Edition 7000
No score
No answers yet
No answers on this topic
Microsoft Yammer
Microsoft Yammer 8.0
Based on 2 answers
We organically implemented the product
Manager of Social Media
Emerging Wildlife Conservation LeadersNon-Profit Organization Management, 51-200 employees
Alternatives Considered
Cisco Business Edition 7000
I've used 220s and 240s too, but it takes a lot of time to set them up, a lot of time to download the iso files, and set up of datastores. 7k saves the engineer a lot of pre-build assessment and evaluation time. Gets a lot done in a lot less time, returns are a happy engineer and a happier customer.

Verified User
Consultant in Information Technology
Telecommunications Company, 10,001+ employeesMicrosoft Yammer
Microsoft Yammer far exceeded expectations when the company I work for switched from SharePoint. There was a limited learning curve, and a bit of training need, but generally the transition was smooth. SharePoint, while it proved to be useful company-wide, we have found that Microsoft Yammer creates more of a social network within departments. Microsoft Yammer provides a personal employee communication and information sharing

Verified User
Analyst in Information Technology
Airlines/Aviation Company, 10,001+ employeesReturn on Investment
Cisco Business Edition 7000
- We were able to sell it to many customers and has proved beneficial always.
- Less number of complaints.
- Amazing support from Cisco TAC.
Senior Build & Design Consultant
BTTelecommunications, 10,001+ employees
Microsoft Yammer
- Adoption. When an ESN is implemented the wrong way, e.g. you force it on the organization without explaining the benefits for the user and not providing enough instructions and training to get started, it may well backfire on you and build a wall of resistance from the organization. Thus, to create ROI you need to think before you launch Yammer, and take help from people who know how to do it, e.g. a CSM or a CM.
- Belonging. Yammer makes people feel more involved and up to date on what's happening. This increase employee engagement and helps management to steer the organization in the right direction.
- Find blind spots. Yammer enables people to share ideas and prototypes with many people both within the company and invited customers (via an external network). This is a great way to discover blind spots and other flaws, to give you time to adjust them before going to market with a new product or service.
- Find expertise. Yammer makes it much faster for anyone to find answers. Thus, time spent on finding an answer to a customers questions is not only reduced enormously, but Yammer enables you to get answers to questions that earlier was left unanswered because you couldn't find information at all.
- Collaboration. To work together to create a presentation, social media content, a newsletter, a report, is much easier and faster when using Yammer. And you can get valuable input from people you never thought of asking.
Marketing Strategist
Enfo ZipperInformation Technology and Services, 51-200 employees