Cisco Business Edition 7000 vs OnSemble

What users are saying about

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Score 8.9 out of 10

Based on 46 reviews and ratings

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Score 8.5 out of 10

Based on 5 reviews and ratings

Feature Set Ratings

Project Management

6.8

Cisco Business Edition 7000

68%

OnSemble

Feature Set Not Supported

N/A

Cisco Business Edition 7000 ranks higher in 7/7 features

Task Management

7.4

74%

8 Ratings

N/A

0 Ratings

Gantt Charts

7.1

71%

6 Ratings

N/A

0 Ratings

Scheduling

7.2

72%

6 Ratings

N/A

0 Ratings

Workflow Automation

7.2

72%

6 Ratings

N/A

0 Ratings

Mobile Access

6.3

63%

8 Ratings

N/A

0 Ratings

Search

6.8

68%

6 Ratings

N/A

0 Ratings

Visual planning tools

6.0

60%

5 Ratings

N/A

0 Ratings

Communication

6.0

Cisco Business Edition 7000

60%

OnSemble

Feature Set Not Supported

N/A

Cisco Business Edition 7000 ranks higher in 8/8 features

Chat

6.3

63%

7 Ratings

N/A

0 Ratings

Notifications

6.4

64%

7 Ratings

N/A

0 Ratings

Discussions

5.7

57%

7 Ratings

N/A

0 Ratings

Surveys

6.3

63%

6 Ratings

N/A

0 Ratings

Internal knowledgebase

6.2

62%

7 Ratings

N/A

0 Ratings

Integrates with GoToMeeting

5.4

54%

4 Ratings

N/A

0 Ratings

Integrates with Gmail and Google Hangouts

5.2

52%

5 Ratings

N/A

0 Ratings

Integrates with Outlook

6.4

64%

6 Ratings

N/A

0 Ratings

File Sharing & Management

6.4

Cisco Business Edition 7000

64%

OnSemble

Feature Set Not Supported

N/A

Cisco Business Edition 7000 ranks higher in 8/8 features

Versioning

5.6

56%

6 Ratings

N/A

0 Ratings

Video files

6.9

69%

6 Ratings

N/A

0 Ratings

Audio files

7.4

74%

7 Ratings

N/A

0 Ratings

Document collaboration

6.4

64%

8 Ratings

N/A

0 Ratings

Access control

5.9

59%

6 Ratings

N/A

0 Ratings

Advanced security features

7.0

70%

8 Ratings

N/A

0 Ratings

Integrates with Google Drive

5.1

51%

4 Ratings

N/A

0 Ratings

Device sync

6.9

69%

6 Ratings

N/A

0 Ratings

Attribute Ratings

OnSemble is rated higher in 1 area: Likelihood to Recommend

Cisco Business Edition 7000

80%

9 Ratings

8.5

OnSemble

85%

5 Ratings

Cisco Business Edition 7000

N/A

0 Ratings

8.5

OnSemble

85%

2 Ratings

Cisco Business Edition 7000

N/A

0 Ratings

8.2

OnSemble

82%

3 Ratings

Pros

All in one platform that includes all the Cisco UC services in one appliance.
All the services are ready to use and preconfigured.
Tools available improve productivity and user experience.

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Verified User

Paraprofessional in Social Media

Education Management Company, 5001-10,000 employees

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powerful, yet simple to use, document management for sharing
custom help desk form creation/submission with targeted audience
integration friendly with document types (e.g., xls, pdf, doc, etc.)

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Keith Miller

IT Specialist

First Bank, MSFinancial Services, 51-200 employees

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Cons

More cloud based services need to be added to the default service package.
Companies frequently require a small contact center within the UC environment. It would be nice to see a build it contact center in the box.
It would be nice to see some advanced AI based services (IVR voice recognition service) in the BE7K application list.
Call recording should be also built in.

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Verified User

Paraprofessional in Social Media

Education Management Company, 5001-10,000 employees

View all 9 answers on this topic

Permissions - granting permissions at different levels for users is tedious - would like to see permissions simplified.

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Audra Williams

Marketing Coordinator

Harvester Financial Credit UnionBanking, 11-50 employees

View all 5 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

Starting Price

—

Usability

No score

No answers yet

No answers on this topic

OnSemble 8.5

Based on 2 answers

As a user: it's pretty intuitive and the only thing holding a user back from getting everything out of it is a lack of curiosity. As an admin: it's not super intuitive. The training and the setup process are crucial to be able to use and maintain the portal, and we still sometimes have questions.

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Andrea Manseau

Marketing Manager

Merrimack Valley Credit UnionFinancial Services, 51-200 employees

View all 2 answers on this topic

Support Rating

No score

No answers yet

No answers on this topic

OnSemble 8.2

Based on 3 answers

I have always been pleased with my experiences with OnSemble's Support team. First, they have a great library of articles to help me study and guide for many of my questions. But when I cannot quite comprehend, or I "run into the wall", I can be assured that I'll be contacted quickly with a pleasant voice to work through whatever my question/issue may be. Kudos to OnSemble Support!

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Keith Miller

IT Specialist

First Bank, MSFinancial Services, 51-200 employees

View all 3 answers on this topic

Alternatives Considered

I've used 220s and 240s too, but it takes a lot of time to set them up, a lot of time to download the iso files, and set up of datastores. 7k saves the engineer a lot of pre-build assessment and evaluation time. Gets a lot done in a lot less time, returns are a happy engineer and a happier customer.

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Verified User

Consultant in Information Technology

Telecommunications Company, 10,001+ employees

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The software is easy to use, customizable, and intuitive to its users

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Melissa Crum

Digital Marketing Manager

PassagewaysComputer Software, 51-200 employees

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Return on Investment

We were able to sell it to many customers and has proved beneficial always.
Less number of complaints.
Amazing support from Cisco TAC.

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Ujjwal Goel

Senior Build & Design Consultant

BTTelecommunications, 10,001+ employees

View all 9 answers on this topic

Streamlined documentation - positive impact.
Convenient calendar and access to timeclock - positive impact.
Hub for staff to gather everything they may need to successfully assist our members - positive impact.

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Audra Williams

Marketing Coordinator

Harvester Financial Credit UnionBanking, 11-50 employees

View all 5 answers on this topic

Screenshots

—

See All (5) OnSemble Screenshots

Cisco Business Edition 7000

OnSemble

Cisco Business Edition 7000

OnSemble

Task Management

Gantt Charts

Scheduling

Workflow Automation

Mobile Access

Search

Visual planning tools

Cisco Business Edition 7000

OnSemble

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Integrates with GoToMeeting

Integrates with Gmail and Google Hangouts

Integrates with Outlook

Cisco Business Edition 7000

OnSemble

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Cisco Business Edition 7000

OnSemble

Cisco Business Edition 7000

OnSemble

Cisco Business Edition 7000

OnSemble

Likelihood to Recommend

Cisco Business Edition 7000

OnSemble

Pros

Cisco Business Edition 7000

OnSemble

Cons

Cisco Business Edition 7000

OnSemble

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

Usability

Cisco Business Edition 7000

OnSemble

Support Rating

Cisco Business Edition 7000

OnSemble

Alternatives Considered

Cisco Business Edition 7000

OnSemble

Return on Investment

Cisco Business Edition 7000

OnSemble

Screenshots

Cisco Business Edition 7000

OnSemble

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