What users are saying about
46 Ratings
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Based on 46 reviews and ratings
Skype
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Top Rated
2357 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.7 out of 100
Based on 2357 reviews and ratings
Feature Set Ratings
Project Management
6.8
Cisco Business Edition 7000
68%

Skype
Feature Set Not Supported
N/A
Cisco Business Edition 7000 ranks higher in 7/7 features
Cisco Business Edition 7000 ranks higher in 7/7 features
Task Management
7.4
74%
8 Ratings

N/A
0 Ratings
Gantt Charts
7.1
71%
6 Ratings

N/A
0 Ratings
Scheduling
7.2
72%
6 Ratings

N/A
0 Ratings
Workflow Automation
7.2
72%
6 Ratings

N/A
0 Ratings
Mobile Access
6.3
63%
8 Ratings

N/A
0 Ratings
Search
6.8
68%
6 Ratings

N/A
0 Ratings
Visual planning tools
6.0
60%
5 Ratings

N/A
0 Ratings
Communication
6.0
Cisco Business Edition 7000
60%

Skype
Feature Set Not Supported
N/A
Cisco Business Edition 7000 ranks higher in 8/8 features
Cisco Business Edition 7000 ranks higher in 8/8 features
Chat
6.3
63%
7 Ratings

N/A
0 Ratings
Notifications
6.4
64%
7 Ratings

N/A
0 Ratings
Discussions
5.7
57%
7 Ratings

N/A
0 Ratings
Surveys
6.3
63%
6 Ratings

N/A
0 Ratings
Internal knowledgebase
6.2
62%
7 Ratings

N/A
0 Ratings
Integrates with GoToMeeting
5.4
54%
4 Ratings

N/A
0 Ratings
Integrates with Gmail and Google Hangouts
5.2
52%
5 Ratings

N/A
0 Ratings
Integrates with Outlook
6.4
64%
6 Ratings

N/A
0 Ratings
File Sharing & Management
6.4
Cisco Business Edition 7000
64%

Skype
Feature Set Not Supported
N/A
Cisco Business Edition 7000 ranks higher in 8/8 features
Cisco Business Edition 7000 ranks higher in 8/8 features
Versioning
5.6
56%
6 Ratings

N/A
0 Ratings
Video files
6.9
69%
6 Ratings

N/A
0 Ratings
Audio files
7.4
74%
7 Ratings

N/A
0 Ratings
Document collaboration
6.4
64%
8 Ratings

N/A
0 Ratings
Access control
5.9
59%
6 Ratings

N/A
0 Ratings
Advanced security features
7.0
70%
8 Ratings

N/A
0 Ratings
Integrates with Google Drive
5.1
51%
4 Ratings

N/A
0 Ratings
Device sync
6.9
69%
6 Ratings

N/A
0 Ratings
Performance & Compatibility of Online Events Software
Cisco Business Edition 7000
Feature Set Not Supported
N/A

7.8
Skype
78%
Skype ranks higher in 4/4 features
Skype ranks higher in 4/4 features
High quality audio
N/A
0 Ratings

8.4
84%
129 Ratings
High quality video
N/A
0 Ratings

8.0
80%
127 Ratings
Low bandwidth requirements
N/A
0 Ratings

6.7
67%
124 Ratings
Mobile support
N/A
0 Ratings

8.2
82%
112 Ratings
Screen Sharing
Cisco Business Edition 7000
Feature Set Not Supported
N/A

7.7
Skype
77%
Skype ranks higher in 2/2 features
Skype ranks higher in 2/2 features
Desktop sharing
N/A
0 Ratings

8.3
83%
112 Ratings
Whiteboards
N/A
0 Ratings

7.2
72%
55 Ratings
Online Meetings / Events
Cisco Business Edition 7000
Feature Set Not Supported
N/A

7.8
Skype
78%
Skype ranks higher in 5/5 features
Skype ranks higher in 5/5 features
Calendar integration
N/A
0 Ratings

7.8
78%
79 Ratings
Meeting initiation
N/A
0 Ratings

8.3
83%
100 Ratings
Integrates with social media
N/A
0 Ratings

7.2
72%
59 Ratings
Record meetings / events
N/A
0 Ratings

7.7
77%
71 Ratings
Slideshows
N/A
0 Ratings

8.1
81%
63 Ratings
Online Events Collaboration
Cisco Business Edition 7000
Feature Set Not Supported
N/A

8.1
Skype
81%
Skype ranks higher in 3/3 features
Skype ranks higher in 3/3 features
Live chat
N/A
0 Ratings

8.6
86%
105 Ratings
Audience polling
N/A
0 Ratings

7.6
76%
60 Ratings
Q&A
N/A
0 Ratings

8.0
80%
57 Ratings
Online Events Security
Cisco Business Edition 7000
Feature Set Not Supported
N/A

7.6
Skype
76%
Skype ranks higher in 3/3 features
Skype ranks higher in 3/3 features
User authentication
N/A
0 Ratings

7.7
77%
81 Ratings
Participant roles & permissions
N/A
0 Ratings

7.3
73%
77 Ratings
Confidential attendee list
N/A
0 Ratings

7.9
79%
56 Ratings
Attribute Ratings
- Cisco Business Edition 7000 is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.0
Cisco Business Edition 7000
80%
9 Ratings

7.8
Skype
78%
134 Ratings
Likelihood to Renew
Cisco Business Edition 7000
N/A
0 Ratings

9.9
Skype
99%
4 Ratings
Usability
Cisco Business Edition 7000
N/A
0 Ratings

7.0
Skype
70%
2 Ratings
Support Rating
Cisco Business Edition 7000
N/A
0 Ratings

8.0
Skype
80%
75 Ratings
Implementation Rating
Cisco Business Edition 7000
N/A
0 Ratings

10.0
Skype
100%
3 Ratings
Likelihood to Recommend
Cisco Business Edition 7000
It supports around 8 to 10 collaboration applications. It's [cost-effective] considering [one-time] deployment.Helps in increasing productivity. Easy to deploy and manage platform.
Assistant Manager - Products and Solutions
Commedia Solutions Pvt LtdTelecommunications, 51-200 employees
Skype
Skype is well suited for quick calls back and forth, in both video and audio, among team members who have it already installed and who know how to use it. It is less well-suited when trying to do a presentation for somebody who does NOT have it installed or who lacks internet speed.

Verified User
Manager in Marketing
Market Research Company, 1-10 employeesPros
Cisco Business Edition 7000
- All in one platform that includes all the Cisco UC services in one appliance.
- All the services are ready to use and preconfigured.
- Tools available improve productivity and user experience.

Verified User
Paraprofessional in Social Media
Education Management Company, 5001-10,000 employeesSkype
- The instant chat function is great. Very straightforward, easy to use, easy to learn, no technical issues.
- Video calls are pretty easy also, user friendly and a mostly stable connection with no issues.
- Voice calls are easy also, eliminates the need for an external landline or the need to use your cell phone. Clear connections, not really any dropped calls.

Verified User
Professional in Human Resources
Education Management Company, 501-1000 employeesCons
Cisco Business Edition 7000
- More cloud based services need to be added to the default service package.
- Companies frequently require a small contact center within the UC environment. It would be nice to see a build it contact center in the box.
- It would be nice to see some advanced AI based services (IVR voice recognition service) in the BE7K application list.
- Call recording should be also built in.

Verified User
Paraprofessional in Social Media
Education Management Company, 5001-10,000 employeesSkype
- This is really small, but I'd love to see the emoticons updated to emojis.
- Make calling free like some other communications app providers.
- Grant the ability to not show that you're online even when you are. Sometimes you want to make a call, but you don't want other people to see you're online and start messaging you.

Verified User
Account Manager in Sales
Computer Software Company, 11-50 employeesPricing Details
Cisco Business Edition 7000
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Skype
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Cisco Business Edition 7000
No score
No answers yet
No answers on this topic
Skype
Skype 9.9
Based on 4 answers
I really appreciate Skype for its features and quality standards. It really helps in terms of virtual assistance in the lockdown period where we need to maintain Social distancing and need to work online.

Verified User
Employee in Marketing
Education Management Company, 1001-5000 employeesUsability
Cisco Business Edition 7000
No score
No answers yet
No answers on this topic
Skype
Skype 7.0
Based on 2 answers
Skype is not as good as Facetime in terms of ease to glance at it and figure out how it works. I think that's a result of Skype trying to be too many things at once. A lot of the menu and UI could be streamlined, and I would jettison some of the additional functions that have been tacked on over the years to simplify. That being said, while some options are slightly hard to find, they all work flawlessly once found.
Producer/Videographer/Editor
Firefilm ProductionsMedia Production, 1-10 employees
Support Rating
Cisco Business Edition 7000
No score
No answers yet
No answers on this topic
Skype
Skype 8.0
Based on 75 answers
I am not aware of the current support level for Skype for business, as I have never used even though I have the product.However, the support for Skype's personal paid users is not where it could be. Users who pay for Skype features do not have a clear path to reach out to support. So, rating 6, can be better as soon as I need to use Skype for business support and get a good experience. I will say that I will renew Skype for Business subscription, which is a significant inconsistency on my end. The explanation is that Skype for Business comes bundled with Office for Business, with no additional cost, so why not.
English Interpreter & Translator
Self EmployedInformation Technology and Services, 1-10 employees
Implementation Rating
Cisco Business Edition 7000
No score
No answers yet
No answers on this topic
Skype
Skype 10.0
Based on 3 answers
It can be used on the phone via mobile application as well as on the desktop by logging in to the website. Easily installed and ready to use.

Verified User
Employee in Marketing
Education Management Company, 1001-5000 employeesAlternatives Considered
Cisco Business Edition 7000
I've used 220s and 240s too, but it takes a lot of time to set them up, a lot of time to download the iso files, and set up of datastores. 7k saves the engineer a lot of pre-build assessment and evaluation time. Gets a lot done in a lot less time, returns are a happy engineer and a happier customer.

Verified User
Consultant in Information Technology
Telecommunications Company, 10,001+ employeesSkype
Microsoft Teams provides basically the same services. Local number calling is not available (that I know of) but that only matters if you have any need to use it. Teams is a little more stable, especially with a lot of people on a call. Skype is easier to set up and to operate. Skype also has a larger install base.
Director, Advanced Analytics
SmartSimple Software IncComputer Software, 51-200 employees
Return on Investment
Cisco Business Edition 7000
- We were able to sell it to many customers and has proved beneficial always.
- Less number of complaints.
- Amazing support from Cisco TAC.
Senior Build & Design Consultant
BTTelecommunications, 10,001+ employees
Skype
- Overall Skype is a good investment. We use regular Skype so its a product that comes with Windows PC's as a standard app. We dont use Skype for Business so this cuts cost overall.
- Using the basic functions of Skype and not Skype for business does have some downsides but you do save money. There are many other apps we use as well as Skype in order to accomplish all of our goals.
- The downside of course is that the more you want Skype to do, the more money it will cost the organization as a whole. It does have many more functions which you have to upgrade to Skype for business for. That is my only criticism.
Workforce Manager
CoverhoundInsurance, 51-200 employees