What users are saying about
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Top Rated
2143 Ratings
36 Ratings
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Score 7.2 out of 100

Skype for Business

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Top Rated
2143 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

Cisco Business Edition 7000

Based on the business model, this likely wouldn’t serve a small or start up company that doesn’t need all the features and can support itself on a more economical infrastructure. For a large business with multiple locations, this product is well suited. It offers a lot of features and integrations for collaboration as well as the support of a known company.
Anonymous | TrustRadius Reviewer

Skype for Business

In the automotive industry it is a pretty regular occurrence to have large scale meetings with [Skype for Business (formerly Lync)], for example, VW of America, in which there can be thousands of people on the call; this enables us to then set those people into groups so that conversation can be had amongst the group while there is a main presentation being given at HQ. That is the best usage case I have seen for one of these platforms.
Mark DiNallo | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Cisco Business Edition 7000
6.8
Skype for Business
Task Management
Cisco Business Edition 7000
7.5
Skype for Business
Gantt Charts
Cisco Business Edition 7000
7.0
Skype for Business
Scheduling
Cisco Business Edition 7000
7.3
Skype for Business
Workflow Automation
Cisco Business Edition 7000
6.8
Skype for Business
Mobile Access
Cisco Business Edition 7000
6.9
Skype for Business
Search
Cisco Business Edition 7000
6.5
Skype for Business
Visual planning tools
Cisco Business Edition 7000
5.2
Skype for Business

Communication

Cisco Business Edition 7000
6.1
Skype for Business
Chat
Cisco Business Edition 7000
6.6
Skype for Business
Notifications
Cisco Business Edition 7000
7.1
Skype for Business
Discussions
Cisco Business Edition 7000
6.4
Skype for Business
Surveys
Cisco Business Edition 7000
6.1
Skype for Business
Internal knowledgebase
Cisco Business Edition 7000
6.4
Skype for Business
Integrates with GoToMeeting
Cisco Business Edition 7000
5.7
Skype for Business
Integrates with Gmail and Google Hangouts
Cisco Business Edition 7000
4.1
Skype for Business
Integrates with Outlook
Cisco Business Edition 7000
6.2
Skype for Business

File Sharing & Management

Cisco Business Edition 7000
5.8
Skype for Business
Versioning
Cisco Business Edition 7000
5.5
Skype for Business
Video files
Cisco Business Edition 7000
6.5
Skype for Business
Audio files
Cisco Business Edition 7000
6.4
Skype for Business
Document collaboration
Cisco Business Edition 7000
5.8
Skype for Business
Access control
Cisco Business Edition 7000
4.9
Skype for Business
Advanced security features
Cisco Business Edition 7000
7.3
Skype for Business
Integrates with Google Drive
Cisco Business Edition 7000
3.6
Skype for Business
Device sync
Cisco Business Edition 7000
6.7
Skype for Business

Performance & Compatibility of Online Events Software

Cisco Business Edition 7000
Skype for Business
7.5
High quality audio
Cisco Business Edition 7000
Skype for Business
8.0
High quality video
Cisco Business Edition 7000
Skype for Business
7.8
Low bandwidth requirements
Cisco Business Edition 7000
Skype for Business
6.9
Mobile support
Cisco Business Edition 7000
Skype for Business
7.2

Screen Sharing

Cisco Business Edition 7000
Skype for Business
7.6
Desktop sharing
Cisco Business Edition 7000
Skype for Business
8.0
Whiteboards
Cisco Business Edition 7000
Skype for Business
7.3

Online Meetings / Events

Cisco Business Edition 7000
Skype for Business
7.7
Calendar integration
Cisco Business Edition 7000
Skype for Business
8.2
Meeting initiation
Cisco Business Edition 7000
Skype for Business
8.2
Integrates with social media
Cisco Business Edition 7000
Skype for Business
6.8
Record meetings / events
Cisco Business Edition 7000
Skype for Business
7.5
Slideshows
Cisco Business Edition 7000
Skype for Business
7.7

Online Events Collaboration

Cisco Business Edition 7000
Skype for Business
7.6
Live chat
Cisco Business Edition 7000
Skype for Business
8.4
Audience polling
Cisco Business Edition 7000
Skype for Business
7.2
Q&A
Cisco Business Edition 7000
Skype for Business
7.3

Online Events Security

Cisco Business Edition 7000
Skype for Business
7.5
User authentication
Cisco Business Edition 7000
Skype for Business
7.7
Participant roles & permissions
Cisco Business Edition 7000
Skype for Business
7.6
Confidential attendee list
Cisco Business Edition 7000
Skype for Business
7.3

Pros

Cisco Business Edition 7000

  • All in one platform that includes all the Cisco UC services in one appliance.
  • All the services are ready to use and preconfigured.
  • Tools available improve productivity and user experience.
Anonymous | TrustRadius Reviewer

Skype for Business

  • It is stable enough to act functional 24/7, and callow instant messaging and communication at all times
  • It allows you to add different kinds of people to video conferences and phone calls without limits
  • The user-friendly interface design allows easy accessibility
Anonymous | TrustRadius Reviewer

Cons

Cisco Business Edition 7000

  • Licensing should be easy and collaborative.
  • Management interface should be provided with redundancy.
  • I've came across difficulties while I installed Windows server on BE6K. It's hard to gather Windows server keys.
Anonymous | TrustRadius Reviewer

Skype for Business

  • Reporting, especially if you are in need of knowing who logged in and participated in a session
  • The browser-based application (for those that didn't want to download the desktop app) always seemed to have issues for our clients in other locations of the country
  • Call clarity was frequently not good, and sometimes the meeting organizer/host couldn't even get audio connected.
Randy Palmer | TrustRadius Reviewer

Likelihood to Renew

Cisco Business Edition 7000

No score
No answers yet
No answers on this topic

Skype for Business

Skype for Business 9.0
Based on 7 answers
The software is simple to install and configure. It is rather simple to explain for correct use. It is possible to profile users for the different functions offered. It is integrated quite completely with Outlook and with Active Directory security. It performs all communication functions well with one or more interlocutors and the possibility of granting control of your computer is convenient.
Emiliano Monterubbianesi | TrustRadius Reviewer

Usability

Cisco Business Edition 7000

No score
No answers yet
No answers on this topic

Skype for Business

Skype for Business 8.0
Based on 14 answers
Skype for Business is fairly user-friendly and has a good UI. It has strong audio and video conference call capabilities. It's easy to conduct meetings with various stakeholders across different locations and timezones. The chat and share a file or share my screen functions work seamlessly. If your company uses Office 365, then I would highly recommend it.
Anonymous | TrustRadius Reviewer

Support Rating

Cisco Business Edition 7000

No score
No answers yet
No answers on this topic

Skype for Business

Skype for Business 8.0
Based on 78 answers
I have only had to reach out to the Support team at Skype for Business once with an issue, and I was pleasantly surprised and encouraged by the quickness and thoroughness of their response. The wait time was short and my question was dealt with politely and clearly, so I would say the support team has it together.
Sarah Bandy | TrustRadius Reviewer

Implementation Rating

Cisco Business Edition 7000

No score
No answers yet
No answers on this topic

Skype for Business

Skype for Business 7.0
Based on 4 answers
Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
Greg Golding | TrustRadius Reviewer

Alternatives Considered

Cisco Business Edition 7000

MS Teams again is an app hosted on cloud and earlier on box like BE and I feel hardware of Cisco is better and support from TAC is way better than anybody.
Ujjwal Goel | TrustRadius Reviewer

Skype for Business

As Skype for Business is most widely used all over the world it gives you access to connect you with people out of your organization. It's much faster than any other messengers. You can connect with your mobile phone with low speed of internet also. Other messengers [require] more space and bandwidth than skype.
Vrushali Raskar | TrustRadius Reviewer

Return on Investment

Cisco Business Edition 7000

  • High ROI, the communication platform provides all the necessary that is required employees to be always connected wherever they are. This improves companies overall performance and certainly income.
  • Simplified maintenance and user friendly interfaces. The platform has all the admin tool to make support easy and efficient.
  • Employees are enabled with all the Unified Communication services and they are more productive which again improves overall company's performance.
Anonymous | TrustRadius Reviewer

Skype for Business

  • With federation with external partners, it has helped us close deals in terms of sales.
  • It is a stable product that has had very few outages, which has kept end users happy with minimal service interruptions.
  • Meetings have high security compliance which meets our organization's security requirements
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Business Edition 7000

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Skype for Business

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Business Edition 7000
7.7
Skype for Business
7.7

Likelihood to Renew

Cisco Business Edition 7000
Skype for Business
9.0

Usability

Cisco Business Edition 7000
Skype for Business
8.0

Support Rating

Cisco Business Edition 7000
Skype for Business
8.0

Implementation Rating

Cisco Business Edition 7000
Skype for Business
7.0

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