Cisco Business Edition 7000 (discontinued) vs. SocialPort

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Business Edition 7000 (discontinued)
Score 9.1 out of 10
N/A
Cisco Business Edition 7000 was a collaboration and universal communication, VOIP / telephony, conferencing and messaging platform for enterprises of 1000 to 5000 employees. It has been discontinued, and is superseded by functionality found in Webex Calling.N/A
SocialPort
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
SocialPort is a social communication management system that allows organizations share content on social platforms, enabling them to grow relationships and exhibit thought leadership in their industry. rFactr also provides social content training that prepares each individual in a business to engage in conversations and share posts that have been optimized for social channels. rFactr empowers organizations to collaborate and promote social selling best practices through industry leading…N/A
Pricing
Cisco Business Edition 7000 (discontinued)SocialPort
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Business Edition 7000 (discontinued)SocialPort
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsSocialPort provides complete feedback that allows individuals to track and manage everything from content creation to engagement.
More Pricing Information
Community Pulse
Cisco Business Edition 7000 (discontinued)SocialPort
Top Pros
Top Cons
Features
Cisco Business Edition 7000 (discontinued)SocialPort
Project Management
Comparison of Project Management features of Product A and Product B
Cisco Business Edition 7000 (discontinued)
7.5
10 Ratings
6% below category average
SocialPort
-
Ratings
Task Management7.910 Ratings00 Ratings
Gantt Charts7.28 Ratings00 Ratings
Scheduling7.28 Ratings00 Ratings
Workflow Automation8.28 Ratings00 Ratings
Mobile Access7.410 Ratings00 Ratings
Search6.98 Ratings00 Ratings
Visual planning tools7.36 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Cisco Business Edition 7000 (discontinued)
7.3
10 Ratings
10% below category average
SocialPort
-
Ratings
Chat6.49 Ratings00 Ratings
Notifications7.59 Ratings00 Ratings
Discussions7.49 Ratings00 Ratings
Surveys8.27 Ratings00 Ratings
Internal knowledgebase7.59 Ratings00 Ratings
Integrates with GoToMeeting7.35 Ratings00 Ratings
Integrates with Gmail and Google Hangouts7.36 Ratings00 Ratings
Integrates with Outlook6.87 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Cisco Business Edition 7000 (discontinued)
7.7
10 Ratings
5% below category average
SocialPort
-
Ratings
Versioning6.88 Ratings00 Ratings
Video files9.56 Ratings00 Ratings
Audio files8.48 Ratings00 Ratings
Document collaboration6.99 Ratings00 Ratings
Access control7.58 Ratings00 Ratings
Advanced security features8.510 Ratings00 Ratings
Integrates with Google Drive8.74 Ratings00 Ratings
Device sync5.38 Ratings00 Ratings
Best Alternatives
Cisco Business Edition 7000 (discontinued)SocialPort
Small Businesses
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Score 9.6 out of 10
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Score 8.1 out of 10
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Troop Messenger
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Score 9.7 out of 10
Paperflite
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Score 9.8 out of 10
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HCL Connections
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Score 9.0 out of 10
Paperflite
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User Ratings
Cisco Business Edition 7000 (discontinued)SocialPort
Likelihood to Recommend
8.6
(11 ratings)
10.0
(1 ratings)
User Testimonials
Cisco Business Edition 7000 (discontinued)SocialPort
Likelihood to Recommend
Discontinued Products
Cisco business edition are well suited for the environment where we need regular communication as they are easy to dial and has got great features. The product is well suited for both small business and large enterprises. Speed dial, good voice quality are key features of Cisco phones. They are not well suited in scenarios where we do not have LAN connectivity or internet. Sometimes we may face latency and jitteriness which is not good.
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rFactr
How does this platform improve the efficiency and productivity of my team? How much time should my team be spending in the platform each day? What is your history of deploying B2B sales technology and training? How does this integrate with my CRM?
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Pros
Discontinued Products
  • The platform supports up to 5,000 users connected at the same time in voice and video calls.
  • Everything is virtually deployed on Cisco servers with reliability.
  • Intuitive configuration and user-friendly web interface.
  • It has several types of IP phones and is compatible with legacy and multi-brand hardware with SIP protocol.
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rFactr
  • Expertise, Strategy & Training - They are true experts and have years of B2B sales technology deployment and training to offer.
  • Content Syndication - By far the easiest and most efficient platform I've seen to share approved content controlled and at scale.
  • CRM Integration - Most of the other platforms we trialed had far less superior integrations with our CRM allowing us to close the loop.
  • More Leads - SocialPort allowed our team to identify and engage with leads and weed out useless activities.
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Cons
Discontinued Products
  • More cloud based services need to be added to the default service package.
  • Companies frequently require a small contact center within the UC environment. It would be nice to see a build it contact center in the box.
  • It would be nice to see some advanced AI based services (IVR voice recognition service) in the BE7K application list.
  • Call recording should be also built in.
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rFactr
  • Auto-Posting - I'd like to see a way to syndicate certain content directly through our internal advocate's social channels.
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Alternatives Considered
Discontinued Products
I've used 220s and 240s too, but it takes a lot of time to set them up, a lot of time to download the iso files, and set up of datastores. 7k saves the engineer a lot of pre-build assessment and evaluation time. Gets a lot done in a lot less time, returns are a happy engineer and a happier customer.
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rFactr
No answers on this topic
Return on Investment
Discontinued Products
  • It has allowed for mostly smooth communication from department to department/office to office.
  • It allows for saved phone # / last contact to appear quickly.
  • It has allowed for safety warnings/announcements to emerge all across every office so that everyone within the organization is on the same page about events when they occur.
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rFactr
  • Increase in pipeline and opportunities created
  • Increase quota retirement
  • Decreased the average "time to close"
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ScreenShots

SocialPort Screenshots

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