Cisco Business Edition 7000 vs Trello

• All in one platform that includes all the Cisco UC services in one appliance.
• All the services are ready to use and preconfigured.
• Tools available improve productivity and user experience.

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• Easy color categorization of the "Cards" (which can represent anything from projects to tasks)
• Ease of use overall - you can divide work into columns and move it from column to column depending on status
• You can create multiple boards, which are spaces to store tasks (for different work contexts, or even private boards)
• You can easily share boards with another person
• You can easily assign tasks (Cards) to persons
• You can store information in cards, like files and short format text

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• More cloud based services need to be added to the default service package.
• Companies frequently require a small contact center within the UC environment. It would be nice to see a build it contact center in the box.
• It would be nice to see some advanced AI based services (IVR voice recognition service) in the BE7K application list.
• Call recording should be also built in.

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• Swim Lanes - they are nonexistent. There is a third-party tool to add them but it's buggy as all get out
• View - I am not sure how to do it but I really wish I didn't have to pick between viewing all cards with no detail or one with all detail. Maybe the ability to collapse and expand?
• Integrations - It would be amazing if I could easily pop action items from Gmail over to Trello, but right now I can only copy text or upload screenshot attachments.

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• We were able to sell it to many customers and has proved beneficial always.
• Less number of complaints.
• Amazing support from Cisco TAC.

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• The more time I put into developing our Trello systems, the more ROI we seem to get. We have to re-evaulate for each unique project, but it typically pays off.
• We managed post-production for 3 seasons of TV on Trello - breaking each scene down into cards and a list being an episode. Once the organization was done, this saved massive amounts of time for my post-manager as he was able to direct new editors to the board and very easily explain how to jump in the mix and get started. We managed to accomplish a massive amount of work with a small team with a very simple project management system.
• Trello has been difficult to implement in a broad-strokes sort-of way. For example - when onboarding a new project/client, we have to stop and think about how a given board needs to be set up, who needs to have permission to it, and where and how the information will be shared. We had to remove almost all conversation from Trello cards and move them to slack channels in order to keep up with all the conversation as it became far too convoluted. It's not as pre-defined or process-oriented as a basecamp, which doesn't always hurt, but it does often require more time to get started on a project.

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