Cisco Business Edition 7000 (discontinued) vs. Vertical Wave IP

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Business Edition 7000 (discontinued)
Score 9.1 out of 10
N/A
Cisco Business Edition 7000 was a collaboration and universal communication, VOIP / telephony, conferencing and messaging platform for enterprises of 1000 to 5000 employees. It has been discontinued, and is superseded by functionality found in Webex Calling.N/A
Vertical Wave IP
Score 9.2 out of 10
N/A
Wave IP from Vertical Communications in Santa Clara, California is a unified communications platform that combines voice, mobility and a variety of communications applications and services to connect customers and workforces. Core applications and features include a desktop management interface, call recording, visual voicemail, IVR based customer appointment reminders and customer surveys.N/A
Pricing
Cisco Business Edition 7000 (discontinued)Vertical Wave IP
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Business Edition 7000 (discontinued)Vertical Wave IP
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Business Edition 7000 (discontinued)Vertical Wave IP
Top Pros
Top Cons
Features
Cisco Business Edition 7000 (discontinued)Vertical Wave IP
Project Management
Comparison of Project Management features of Product A and Product B
Cisco Business Edition 7000 (discontinued)
7.5
10 Ratings
7% below category average
Vertical Wave IP
-
Ratings
Task Management7.910 Ratings00 Ratings
Gantt Charts7.38 Ratings00 Ratings
Scheduling7.38 Ratings00 Ratings
Workflow Automation8.28 Ratings00 Ratings
Mobile Access7.410 Ratings00 Ratings
Search6.98 Ratings00 Ratings
Visual planning tools7.36 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Cisco Business Edition 7000 (discontinued)
7.3
10 Ratings
10% below category average
Vertical Wave IP
-
Ratings
Chat6.49 Ratings00 Ratings
Notifications7.59 Ratings00 Ratings
Discussions7.39 Ratings00 Ratings
Surveys8.17 Ratings00 Ratings
Internal knowledgebase7.49 Ratings00 Ratings
Integrates with GoToMeeting7.310 Ratings00 Ratings
Integrates with Gmail and Google Hangouts7.412 Ratings00 Ratings
Integrates with Outlook6.914 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Cisco Business Edition 7000 (discontinued)
7.7
10 Ratings
6% below category average
Vertical Wave IP
-
Ratings
Versioning6.88 Ratings00 Ratings
Video files9.26 Ratings00 Ratings
Audio files8.48 Ratings00 Ratings
Document collaboration7.09 Ratings00 Ratings
Access control7.58 Ratings00 Ratings
Advanced security features8.410 Ratings00 Ratings
Integrates with Google Drive8.68 Ratings00 Ratings
Device sync5.58 Ratings00 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Cisco Business Edition 7000 (discontinued)
-
Ratings
Vertical Wave IP
10.0
1 Ratings
20% above category average
Hosted PBX00 Ratings10.01 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings10.01 Ratings
Directory of employee names00 Ratings10.01 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Cisco Business Edition 7000 (discontinued)
-
Ratings
Vertical Wave IP
10.0
1 Ratings
19% above category average
Answering rules00 Ratings10.01 Ratings
Call recording00 Ratings10.01 Ratings
Call park00 Ratings10.01 Ratings
Call screening00 Ratings10.01 Ratings
Message alerts00 Ratings10.01 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Cisco Business Edition 7000 (discontinued)
-
Ratings
Vertical Wave IP
10.0
1 Ratings
15% above category average
Mobile app for iOS00 Ratings10.01 Ratings
Mobile app for Android00 Ratings10.01 Ratings
Best Alternatives
Cisco Business Edition 7000 (discontinued)Vertical Wave IP
Small Businesses
Stackby
Stackby
Score 9.5 out of 10
Broadvoice
Broadvoice
Score 9.2 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.1 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Business Edition 7000 (discontinued)Vertical Wave IP
Likelihood to Recommend
8.6
(11 ratings)
10.0
(1 ratings)
User Testimonials
Cisco Business Edition 7000 (discontinued)Vertical Wave IP
Likelihood to Recommend
Discontinued Products
Cisco business edition are well suited for the environment where we need regular communication as they are easy to dial and has got great features. The product is well suited for both small business and large enterprises. Speed dial, good voice quality are key features of Cisco phones. They are not well suited in scenarios where we do not have LAN connectivity or internet. Sometimes we may face latency and jitteriness which is not good.
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Vertical Communications
The system does more than I've even had the pleasure to implement. I appreciate the staff and the system. It's stable and dynamic enough to meet any companies needs.
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Pros
Discontinued Products
  • The platform supports up to 5,000 users connected at the same time in voice and video calls.
  • Everything is virtually deployed on Cisco servers with reliability.
  • Intuitive configuration and user-friendly web interface.
  • It has several types of IP phones and is compatible with legacy and multi-brand hardware with SIP protocol.
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Vertical Communications
  • System uptime is tremendous, I almost forget it exists on my server rack.
  • Desktop software is very easy to learn, I can train new receptionists within a few minutes and they don't have to memorize extensions or rely on a sheet of numbers
  • Call recording works well, I am able to find calls based on a number of criteria and it finds the calls fast and I can easily export them for use.
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Cons
Discontinued Products
  • More cloud based services need to be added to the default service package.
  • Companies frequently require a small contact center within the UC environment. It would be nice to see a build it contact center in the box.
  • It would be nice to see some advanced AI based services (IVR voice recognition service) in the BE7K application list.
  • Call recording should be also built in.
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Vertical Communications
  • There are a few interfaces for working with the system and it can be daunting to learn
  • They charge quite a bit annually and if you miss an update they charge you additional fees to catch up.
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Alternatives Considered
Discontinued Products
I've used 220s and 240s too, but it takes a lot of time to set them up, a lot of time to download the iso files, and set up of datastores. 7k saves the engineer a lot of pre-build assessment and evaluation time. Gets a lot done in a lot less time, returns are a happy engineer and a happier customer.
Read full review
Vertical Communications
No answers on this topic
Return on Investment
Discontinued Products
  • It has allowed for mostly smooth communication from department to department/office to office.
  • It allows for saved phone # / last contact to appear quickly.
  • It has allowed for safety warnings/announcements to emerge all across every office so that everyone within the organization is on the same page about events when they occur.
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Vertical Communications
  • Good call tracking and automated systems allows for less staff and accurate metrics
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