Likelihood to Recommend If we are thinking about replacing old Cisco AireOS controllers with a new technology, we can only choose Cisco Catalyst 9800 Series Wireless Controllers. Configuration based on Profiles and SiteTag is convenient and easier compared to the previous configuration. You can see that the entire controller has been designed from scratch. Support for new AccessPoints in Wifi 6 offers great possibilities.
Read full review I think the best solutions for Meraki APs are kind of that remote office branch office type of situation where you need to provide coverage for say a restaurant or a retail location, but you have less skilled IT employees there. So you can remotely configure those devices to ensure that you're running at peak performance. I think the places where that may not be the greatest fit is in a traditional large enterprise. And that's mostly because the IT departments there are a little bit more seasoned and full-featured. And the advantages of Meraki really can't be recognized there as much as they might be.
Read full review Pros Easily manages a large number of APs. It can push out settings or a new OS to a large group of APs at once. The GUI is very intuitive, and follows the model Cisco has created for many of their products. It integrates well with our ISE environment for handling RADIUS requests. Read full review Cisco Meraki Wireless does a GREAT job marketing their product and building your trust. They offer free and very informative webinars that offer free gear for your home network. They rely on word of mouth marketing and it simply works. They offer great try and buy programs as well. They stand behind their product and trust the technology. Cisco Meraki Wireless administrators dashboard is top notch. Their wireless UI interface is integrated with all other Cisco Meraki Wireless products. This makes it easy to use. It has single-use credentials and is seamless. Cisco Meraki Wireless support is also top notch. While they are backed by Cisco, Meraki always feels like you are working with a small business that takes your account seriously. They are specialized and a rare breed in the industry. Getting support from them is a pleasure! Read full review Cons add more sub-genres to the main menu make the product easier for people to use, that aren't working with it all day make the initial setup menu, where policies can be attached to Tags etc. more accessible When selecting APs from the Landing Page, make it possible to rename them immediately without having to switch to "Configuration" -> "Access Points" Read full review Depending on your business size and budget, the cloud based subscription model may not acceptable to upper management. Must maintain subscription to utilize Cisco Meraki Wireless Access Points. Additional functionality and support for Mobile Device Management (MDM) comes with an additional cost if you want telephone support, otherwise it is limited to a certain number of devices and tech support via email only. Read full review Likelihood to Renew The Cisco Meraki WiFi Access Point dashboard and support license is mandatory so to continue usage we will need to renew the license. We may opt to purchase a more current WiFi generation device if something newer is available at that time. Currently, happy with the use of the dashboard as it is very feature rich.
Read full review Usability The Meraki dashboard is an excellent tool to administer and manage the Meraki WiFi Access Point. Navigating the dashboard is intuitive and there are lots of use cases on the Meraki site. The dashboard is the key to having a great administrative experience with the product, easy to use, fast to find information.
Read full review Reliability and Availability The availability of the cisco 9800 wireless lan controller depends on several factors including deloyment mode of the controllers itself, network size and architecture and the maitenance and support factor. It is designed to meet the needs of a large enterprise and together with a cisco support contract any outages will be covered
Read full review Performance Fully robust and well-built solution. The solution fully is able to support a full campus WiFi environment without having any issues. There is no slowness to setting up a WiFi solution or any delays when changes are made. The product [can handle] beyond the listed specifications, but Cisco has kept performance and throughput to allow for a robust and smooth experience.
Read full review Support Rating Great contact to Wireless Innovate Program Team and TAC to solve our problems.
Read full review Cisco Meraki support has been very helpful when it comes to troubleshooting and supporting their products. There is an online knowledge base with tons of documentation and there is also 24x7 phone support available as part of the dashboard license. Every time I've called support, the engineer I spoke with has been very informative and dedicated to resolving my problems.
Read full review Implementation Rating There were documents that detailed how the WiFi Access Point was to be installed and mounted. The only issue was to cable the device, we use a third party for this type of work and typically has to be performed after normal business hours. Other than that, the installation was easy.
Read full review Alternatives Considered We original worked with a Linksys based wireless system. Cisco improved our network reliability and speed which were the key reasons we upgraded our hardware in the first place. It appears that Cisco is better suited in a Business environment than its competitors are. I look forward to completing the network and to see it fully functional.
Read full review I've found that Meraki Wireless Access Points are able to stack up against all of the other access point manufacturers I've used. I think they are more usable and easy to understand when compared to others like Fortinet, Aruba, or traditional Cisco wireless. I do think the features offered are enough for almost all companies looking for a good wifi plan. They have less detailed settings than Aruba and Cisco so if you have complicated deployments they might be missing some options you are after. Keeping it simple is how Meraki wins. They also have a much easier way to do a zero-touch deployment. You can add the access points in the dashboard and get them running very quickly. They can be managed from anywhere without a VPN or local connection which gives them an edge over their competition.
Read full review Scalability It has nothing really to do with the product itself. I think it's more of the positioning of the Meraki dashboard, kind of edging the simplicity over the deep contextual configuration type things. Giving me a little bit more access to tweak certain things would definitely raise that rating.
Read full review Return on Investment We did replace several WLCs in our site with a redundant [Cisco Catalyst 9800-L Wireless Controller] and saved the cost [Cisco Catalyst 9800-L Wireless Controller] with IOS-XE enable us to manage APs in our branches easily, easier than AireOS ISSU enable us to do firmware upgrade with minimum downtime, a site with 24/7 activity will not be interrupted anymore Read full review KPI generator: Generator of commercial indicators that help us define the client's profile. Consumption data: See in which the network is occupying the consumption by application and user. Heat zones: See which is the area of interest most traveled by the end user. Read full review ScreenShots