Cisco Cloud Email Security vs. Trellix Email Security

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Cloud Email Security
Score 7.7 out of 10
N/A
Cisco's Cloud Email Security platform is a secure email gateway.N/A
Trellix Email Security
Score 9.1 out of 10
Enterprise companies (1,001+ employees)
Trellix Email Security (formerly FireEye Email Security) protects against advanced email attacks that bypass the initial gateway.
$0
per mailbox
Pricing
Cisco Cloud Email SecurityTrellix Email Security
Editions & Modules
No answers on this topic
Server Edition
$0
per mailbox
AVAS
$0
per mailbox
Cloud Edition
$0
per mailbox
Offerings
Pricing Offerings
Cisco Cloud Email SecurityTrellix Email Security
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details——
More Pricing Information
Community Pulse
Cisco Cloud Email SecurityTrellix Email Security
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Cisco Cloud Email SecurityTrellix Email Security
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Cisco Cloud Email Security
7.4
2 Ratings
13% below category average
Trellix Email Security
8.2
6 Ratings
3% below category average
Anti-malware8.92 Ratings8.56 Ratings
Customizability8.02 Ratings8.06 Ratings
Data Loss Protection5.32 Ratings00 Ratings
Threat Detection8.12 Ratings8.56 Ratings
Sandboxing9.82 Ratings8.06 Ratings
End-to-End Encryption7.12 Ratings00 Ratings
Management Tools4.42 Ratings8.06 Ratings
Best Alternatives
Cisco Cloud Email SecurityTrellix Email Security
Small Businesses
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Medium-sized Companies
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Enterprises
Webroot Email Security Powered by Zix
Webroot Email Security Powered by Zix
Score 9.0 out of 10
Cisco Cloud Email Security
Cisco Cloud Email Security
Score 7.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Cloud Email SecurityTrellix Email Security
Likelihood to Recommend
9.0
(4 ratings)
9.0
(6 ratings)
Usability
-
(0 ratings)
8.2
(1 ratings)
Support Rating
9.0
(1 ratings)
7.3
(3 ratings)
User Testimonials
Cisco Cloud Email SecurityTrellix Email Security
Likelihood to Recommend
Cisco
The most appropriate scenarios to implement email security is in companies that want to protect the use of electronic mail since it is one of the security breaches that are currently used to perform any type of attack. Very effective integration with Office 365 and it is highly recommended to add the functionality of advanced malware protection
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FireEye
It has a very good feature of URL replace, it helps us to block or prevent spam, phishing, or malicious emails. It has some limitations like if some large or lengthy emails come it takes more time to scan and to avoid delay it forwards the mail to the recipient with a warning note on it.
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Pros
Cisco
  • Cisco Email Security addresses all the major forms of data attacks like phishing, ransomware and malware propagation.
  • Its content encryption capabilities safeguard against any data loss potential through outgoing emails.
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FireEye
  • Very user-friendly and simple interface.
  • Policy rules are easy to create and they work.
  • Very little downtime or operational impact.
  • Email delivery issues are easy to investigate and troubleshoot.
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Cons
Cisco
  • Outlook integration in terms of a plug-in would be great. Currently, users can't add something to a blacklist or whitelist directly from Outlook.
  • Management of the platform is done from two portals the ESA and SMA. It would be nice to have it all in one management portal.
  • A quick start management guide would be nice. The manual is over 1,000 pages, so there is definitely a lot of functionality in this service.
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FireEye
  • Sometimes feels that console running slow.
  • Riskware detection has a lot of false positive.
  • The user interface is not very intuitive.
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Usability
Cisco
No answers on this topic
FireEye
FireEye Email Security is the most effective email security solution for protecting enterprises from APT. It is not complicated to set up and you can ride a wave of continuous security effects for a long time without major changes after the initial setup. It's automated, so users don't have to care too much about it. In addition, it provides detailed analysis data, so you can utilize it for 3rd party solutions if you want.
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Support Rating
Cisco
Cisco TAC support is very good since they have engineers available 24 hours a day, 365 days a year. Important to mention that you must have the support of the solution enabled to be able to receive a response from TAC and that we can be taken care of. The only drawback may be that they will not be able to see settings of the email provider you use.
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FireEye
The reason that I gave the support a 5 is that I have had both positive and negative experiences. One of the positive experiences was when a senior support engineer spend quite a few hours with me solving an issue that we were having. One of the negative ones was when we were experiencing an issue and one person from support gave one solution, and when the issue reoccurred we were told by another person that what was recommended to us the first time was incorrect. The issue was never fully solved.
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Alternatives Considered
Cisco
Cisco was at least better than or equal to the others but within our budget. It provided all of the services of anti-spam, content filtering, anti-virus, DLP, encrypted email service, scalability, and more than the others. Cisco name and reputation were also key in our decision.
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FireEye
It was called Barracuda Spam Filter when we evaluated and switched to FireEye ES (called FireEye ETP at the time). At the time we compared them ES was much better at security and also spam filtering. ES has continued to get even better since we first chose them. The user interface, support, sales/engineer provided service, the effectiveness of the product, and continued improvement/development have made them a great choice.
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Return on Investment
Cisco
  • Saves us precious resources by blocking unwanted E-mail right at the edge of our network.
  • Users can work more efficient when all spam and malware is stopped before reaching their inboxes.
  • Enables us to protect our outgoing mail with DKIM signing and validate all incoming mail on the most modern securiry standards.
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FireEye
  • It can reduce the spam, malicious and phishing mails.
  • It has advanced threat intelligence.
  • It gives some false positives as well.
  • It has great decision making intelligence.
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ScreenShots