11 Ratings
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Score 8.4 out of 100
4 Ratings
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Score 7.4 out of 100

Likelihood to Recommend

Cisco Cloud Email Security

We have multiple locations (both official and non-official/remote work location/work from home sections) that heavily benefit from the protection that Cisco Cloud Email Security provides. We are confident that in the case the local effects this pandemic is further prolonged in certain areas ([lock downs], quarantines, and so on), we can easily (and prefer) and safely allow our people to continue working from the comfort, and security of their chosen location.
Anonymous | TrustRadius Reviewer

FireEye Email Security

It works well as one component of an email security stack, as long as you do not mind dealing with false positives. It would not be suitable as the only component in an email security system. When upstream components of our stack have gone down, a high number of malicious mail got through our FireEye appliance.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Cisco Cloud Email Security
7.4
FireEye Email Security
6.9
Anti-malware
Cisco Cloud Email Security
8.5
FireEye Email Security
8.0
Cusomizability
Cisco Cloud Email Security
6.8
FireEye Email Security
5.9
Data Loss Protection
Cisco Cloud Email Security
6.9
FireEye Email Security
Threat Detection
Cisco Cloud Email Security
8.2
FireEye Email Security
6.9
Sandboxing
Cisco Cloud Email Security
8.0
FireEye Email Security
6.9
End-to-End Encryption
Cisco Cloud Email Security
7.2
FireEye Email Security
Management Tools
Cisco Cloud Email Security
6.0
FireEye Email Security
6.9

Pros

Cisco Cloud Email Security

  • Advanced malware protection.
  • Integration with Office365.
Anonymous | TrustRadius Reviewer

FireEye Email Security

  • Ease of implementation was a key factor in our decision making for an email security/spam product. FireEye ES was very easy to implement as well as to maintain.
  • Blocking effectiveness in an email security/spam product has to be the most important factor. FireEye ES does a very good job of completely blocking the vast majority of risky emails. With its sand-boxing features, it does a good job of evaluating threats. The spam blocking is effective without being overly so.
  • Being a cloud product makes ease of management a great feature. The console is easy to get to, use and understand. Whitelisting, finding emails that are impacted, and other common email flow questions are easily achieved.
Anonymous | TrustRadius Reviewer

Cons

Cisco Cloud Email Security

  • On certain client machines, we found that the software prevented the opening of innocuous email attachments flagging them as potentially harmful.
  • Emails with large attachment sizes can sometimes slow down the email loading process.
Anonymous | TrustRadius Reviewer

FireEye Email Security

  • The interface is not exactly intuitive.
  • There are a high number of false positives.
  • To my knowledge, there is not a way to whitelist links or attachments.
Anonymous | TrustRadius Reviewer

Usability

Cisco Cloud Email Security

Cisco Cloud Email Security 9.1
Based on 1 answer
It's an essential component of of security in general, making the usability 10/10 for us given that as I've previously mentioned, most (if not all) of our workers are currently remote.

With this massive increase in "remote" locations, entails a massive increase in possible points of breach, hence, additional security is a must!
Anonymous | TrustRadius Reviewer

FireEye Email Security

No score
No answers yet
No answers on this topic

Support Rating

Cisco Cloud Email Security

Cisco Cloud Email Security 8.7
Based on 3 answers
Cisco TAC support is very good since they have engineers available 24 hours a day, 365 days a year. Important to mention that you must have the support of the solution enabled to be able to receive a response from TAC and that we can be taken care of. The only drawback may be that they will not be able to see settings of the email provider you use.
Anonymous | TrustRadius Reviewer

FireEye Email Security

FireEye Email Security 7.4
Based on 2 answers
In the years we have had this service, we haven't needed much help (which is a testament to the ease of use/reliability of the product) but when we have they have been probably the best vendor I've ever dealt with when it comes to quickly addressing support call issues. We also have a very readily available engineer that has been quick to help with more complex requests.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Cloud Email Security

Cisco was at least better than or equal to the others but within our budget. It provided all of the services of anti-spam, content filtering, anti-virus, DLP, encrypted email service, scalability, and more than the others. Cisco name and reputation were also key in our decision.
Randy Zuehlke | TrustRadius Reviewer

FireEye Email Security

I was not involved in the evaluation of FireEye Email Security, as it was done before I was in my current role. So, I am not aware of which other tools were evaluated.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Cloud Email Security

  • Saves us precious resources by blocking unwanted E-mail right at the edge of our network.
  • Users can work more efficient when all spam and malware is stopped before reaching their inboxes.
  • Enables us to protect our outgoing mail with DKIM signing and validate all incoming mail on the most modern securiry standards.
Wouter Hindriks | TrustRadius Reviewer

FireEye Email Security

  • The cost of FireEye ES is more than we were paying for our Baracuda Spam filter, but we seem to get much less spam and or false blocks so time is saved in not having to deal with those issues.
  • The primary focus was to continue spam blocking but add a much more robust security layer. The security seems to work well and with the state of phishing/malware attacks, the service is like solid gold. We have many known attacks repelled daily.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Cloud Email Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Cloud Email Security Editions & Modules

Additional Pricing Details

FireEye Email Security

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

FireEye Email Security Editions & Modules

On-premise Edition
Server Edition$01
  1. per mailbox
SaaS Edition
AVAS$01
Cloud Edition$01
  1. per mailbox
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cisco Cloud Email Security
8.2
FireEye Email Security
7.3

Usability

Cisco Cloud Email Security
9.1
FireEye Email Security

Support Rating

Cisco Cloud Email Security
8.7
FireEye Email Security
7.4

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