12 Ratings
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Score 8.4 out of 100
57 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Cisco Cloud Email Security

It is an absolutely necessary tool with the increase in phishing and malware emails that can pose potential threats to our data. It is great in every aspect. It lets administrators have control over which mails can be sent and received. It can be difficult for a regular user to understand all those features and settings it has. It requires additional training without which it's hard to use to its full potential.
Sandeep Reyyi | TrustRadius Reviewer

Proofpoint Targeted Attack Protection for Email

This product is a good idea for any organization that finds themselves the target of malicious emails of any kind. Whether it be phishing, maleware, attachments with nefarious installers, etc, Proofpoint TAP catches nearly every single bogus URL and dangerous attachment by opening those items before our user can get to them. Proofpoint saves our users from themselves
Jane Updegraff | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Cisco Cloud Email Security
7.4
Proofpoint Targeted Attack Protection for Email
7.8
Anti-malware
Cisco Cloud Email Security
8.1
Proofpoint Targeted Attack Protection for Email
8.1
Cusomizability
Cisco Cloud Email Security
7.2
Proofpoint Targeted Attack Protection for Email
7.3
Data Loss Protection
Cisco Cloud Email Security
7.1
Proofpoint Targeted Attack Protection for Email
6.7
Threat Detection
Cisco Cloud Email Security
8.2
Proofpoint Targeted Attack Protection for Email
8.3
Sandboxing
Cisco Cloud Email Security
7.4
Proofpoint Targeted Attack Protection for Email
8.3
End-to-End Encryption
Cisco Cloud Email Security
7.2
Proofpoint Targeted Attack Protection for Email
8.0
Management Tools
Cisco Cloud Email Security
6.8
Proofpoint Targeted Attack Protection for Email
7.5

Pros

Cisco Cloud Email Security

  • Cisco Email Security addresses all the major forms of data attacks like phishing, ransomware and malware propagation.
  • Its content encryption capabilities safeguard against any data loss potential through outgoing emails.
Anonymous | TrustRadius Reviewer

Proofpoint Targeted Attack Protection for Email

  • Impostor email detection is a fantastic feature and works very well.
  • The sandbox feature helps to ensure confidence that their evaluation of the email threat is valid.
  • Easy to use (and understand) dashboard make identifying and managing email threats a breeze.
Anonymous | TrustRadius Reviewer

Cons

Cisco Cloud Email Security

  • Outlook integration in terms of a plug-in would be great. Currently, users can't add something to a blacklist or whitelist directly from Outlook.
  • Management of the platform is done from two portals the ESA and SMA. It would be nice to have it all in one management portal.
  • A quick start management guide would be nice. The manual is over 1,000 pages, so there is definitely a lot of functionality in this service.
Randy Zuehlke | TrustRadius Reviewer

Proofpoint Targeted Attack Protection for Email

  • It's a stretch for me to find something that needs improvement. If I had to put at least one thing it would relate to URL Defense. The process works great but, there are times when you have to decode the encoded URL. Currently, the only place to do that is in the TAP dashboard. To save clicks and logins, it would be nice to have that decode functionality in the Proofpoint management console.
  • No other issues.
Jerry Robinson | TrustRadius Reviewer

Likelihood to Renew

Cisco Cloud Email Security

No score
No answers yet
No answers on this topic

Proofpoint Targeted Attack Protection for Email

Proofpoint Targeted Attack Protection for Email 5.5
Based on 3 answers
Not my decision, but I have made it very clear this product does not perform. I have emails from our users on how bad it is after switching to it.
Anonymous | TrustRadius Reviewer

Usability

Cisco Cloud Email Security

Cisco Cloud Email Security 8.6
Based on 2 answers
It's an essential component of of security in general, making the usability 10/10 for us given that as I've previously mentioned, most (if not all) of our workers are currently remote.

With this massive increase in "remote" locations, entails a massive increase in possible points of breach, hence, additional security is a must!
Anonymous | TrustRadius Reviewer

Proofpoint Targeted Attack Protection for Email

Proofpoint Targeted Attack Protection for Email 8.9
Based on 5 answers
Simple to configure and very straightforward dashboard. Within days of implementation, we were using the dashboard to reduce our response time.
Mike Kelley | TrustRadius Reviewer

Support Rating

Cisco Cloud Email Security

Cisco Cloud Email Security 8.3
Based on 4 answers
Cisco TAC support is very good since they have engineers available 24 hours a day, 365 days a year. Important to mention that you must have the support of the solution enabled to be able to receive a response from TAC and that we can be taken care of. The only drawback may be that they will not be able to see settings of the email provider you use.
Anonymous | TrustRadius Reviewer

Proofpoint Targeted Attack Protection for Email

Proofpoint Targeted Attack Protection for Email 9.1
Based on 4 answers
Generally have had good response and resolution time with knowledgeable technicians, and if needed the ticket is moved to someone with more expertise to better address the issue. Have used the ticketing portal, phone, as well as the beta chat feature (permanent please!)
Anonymous | TrustRadius Reviewer

Implementation Rating

Cisco Cloud Email Security

No score
No answers yet
No answers on this topic

Proofpoint Targeted Attack Protection for Email

Proofpoint Targeted Attack Protection for Email 9.9
Based on 2 answers
Proofpoint managed the installation and made it very simple. We had a dedicated installation engineer who checked in on use periodically after go-live to ensure that there were no issue.
Jerry Robinson | TrustRadius Reviewer

Alternatives Considered

Cisco Cloud Email Security

I would select Cisco for the Cloud Email Security solution because it has high availability. The integrations you have with solutions in the email cloud are very easy to integrate. Cisco Cloud Email Security is among the leaders in email protection solutions. It is important to take into account all the functionality that can be configured and in this way, we will be protected
Anonymous | TrustRadius Reviewer

Proofpoint Targeted Attack Protection for Email

Besides using the default native protection in the email product itself, we have not looked closely at other email security products. But going with Proofpoint is the right choice. When our leadership team has concerns about malware attacks, we just tell them that we have the security in place using Proofpoint Targeted Attack Protection for Email. And we don't just tell them, we provide them the reports coming out of Proofpoint which show the threats being blocked and the metrics.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Cloud Email Security

  • Saves us precious resources by blocking unwanted E-mail right at the edge of our network.
  • Users can work more efficient when all spam and malware is stopped before reaching their inboxes.
  • Enables us to protect our outgoing mail with DKIM signing and validate all incoming mail on the most modern securiry standards.
Wouter Hindriks | TrustRadius Reviewer

Proofpoint Targeted Attack Protection for Email

  • Saves IT time when an attack is successful and isn't reported in a timely manner or at all until damages are done. IT has to spend less time and effort because we are able to stop it before it spreads.
  • Protecting business resources and assets is a huge positive impact. TAP allows us to better protect our business and information within.
  • The only negative thing is that it doesn't automatically handle these attacks - but that is what TRAP is for! I wish Proofpoint bundled TAP and TRAP.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Cloud Email Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Proofpoint Targeted Attack Protection for Email

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Cloud Email Security
8.1
Proofpoint Targeted Attack Protection for Email
8.4

Likelihood to Renew

Cisco Cloud Email Security
Proofpoint Targeted Attack Protection for Email
5.5

Usability

Cisco Cloud Email Security
8.6
Proofpoint Targeted Attack Protection for Email
8.9

Support Rating

Cisco Cloud Email Security
8.3
Proofpoint Targeted Attack Protection for Email
9.1

Implementation Rating

Cisco Cloud Email Security
Proofpoint Targeted Attack Protection for Email
9.9

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