Cisco Cloud Email Security vs. SpamTitan Email Security

The most appropriate scenarios to implement email security is in companies that want to protect the use of electronic mail since it is one of the security breaches that are currently used to perform any type of attack. Very effective integration with Office 365 and it is highly recommended to add the functionality of advanced malware protection

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For business email protection, I recommend SpamTitan Email Security. It comes with anti-phishing, ransomware protection, anti-spam, and virus protection features. All these features will keep your business email system safe from email threats that would otherwise affect your business operations.

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• Cisco Email Security addresses all the major forms of data attacks like phishing, ransomware and malware propagation.
• Its content encryption capabilities safeguard against any data loss potential through outgoing emails.

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• Fast mail delivery
• Easy to view and release messages that are not actually spam
• Online portal is easy to navigate
• Settings are easily customized

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• Outlook integration in terms of a plug-in would be great. Currently, users can't add something to a blacklist or whitelist directly from Outlook.
• Management of the platform is done from two portals the ESA and SMA. It would be nice to have it all in one management portal.
• A quick start management guide would be nice. The manual is over 1,000 pages, so there is definitely a lot of functionality in this service.

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• Quarantine email is only sent once a day
• Payments and billing are confusing and not clear
• Sometimes whitelisted emails still get caught in spam

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Cisco TAC support is very good since they have engineers available 24 hours a day, 365 days a year. Important to mention that you must have the support of the solution enabled to be able to receive a response from TAC and that we can be taken care of. The only drawback may be that they will not be able to see settings of the email provider you use.

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SpamTitan's support is very responsive. We have had very few interactions with them but each time, they responded quickly and resolved the issues promptly.

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Cisco was at least better than or equal to the others but within our budget. It provided all of the services of anti-spam, content filtering, anti-virus, DLP, encrypted email service, scalability, and more than the others. Cisco name and reputation were also key in our decision.

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We selected SpamTitan many years ago, so nothing sticks out as to why we selected them versus the competition. They have been very good since then so we have not evaluated the competition recently.

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• Saves us precious resources by blocking unwanted E-mail right at the edge of our network.
• Users can work more efficient when all spam and malware is stopped before reaching their inboxes.
• Enables us to protect our outgoing mail with DKIM signing and validate all incoming mail on the most modern securiry standards.

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• We keep our email system threat proof. This lets us focus on what matters to our business.
• We are able to encrypt emails and this is a plus when it comes to privacy.

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