12 Ratings
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Score 8.4 out of 100
3 Ratings
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Score 5 out of 100

Likelihood to Recommend

Cisco Cloud Email Security

It is an absolutely necessary tool with the increase in phishing and malware emails that can pose potential threats to our data. It is great in every aspect. It lets administrators have control over which mails can be sent and received. It can be difficult for a regular user to understand all those features and settings it has. It requires additional training without which it's hard to use to its full potential.
Sandeep Reyyi | TrustRadius Reviewer

WatchGuard XCS (Discontinued)

I like it because it tends to block out some of the things that shouldn't get in our inboxes, but they somehow end up in our mailboxes sometimes, not a big deal. The main thing that needs to be blocked out is any phishing and it keeps those emails out!
Leticia Waller | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Cisco Cloud Email Security
7.4
WatchGuard XCS (Discontinued)
Anti-malware
Cisco Cloud Email Security
8.1
WatchGuard XCS (Discontinued)
Cusomizability
Cisco Cloud Email Security
7.2
WatchGuard XCS (Discontinued)
Data Loss Protection
Cisco Cloud Email Security
7.1
WatchGuard XCS (Discontinued)
Threat Detection
Cisco Cloud Email Security
8.2
WatchGuard XCS (Discontinued)
Sandboxing
Cisco Cloud Email Security
7.4
WatchGuard XCS (Discontinued)
End-to-End Encryption
Cisco Cloud Email Security
7.2
WatchGuard XCS (Discontinued)
Management Tools
Cisco Cloud Email Security
6.8
WatchGuard XCS (Discontinued)

Pros

Cisco Cloud Email Security

  • Cisco Email Security addresses all the major forms of data attacks like phishing, ransomware and malware propagation.
  • Its content encryption capabilities safeguard against any data loss potential through outgoing emails.
Anonymous | TrustRadius Reviewer

WatchGuard XCS (Discontinued)

  • Very Secure!
  • Easy to use and set up.
  • Great to keep things safe for employees and employer.
Leticia Waller | TrustRadius Reviewer

Cons

Cisco Cloud Email Security

  • Outlook integration in terms of a plug-in would be great. Currently, users can't add something to a blacklist or whitelist directly from Outlook.
  • Management of the platform is done from two portals the ESA and SMA. It would be nice to have it all in one management portal.
  • A quick start management guide would be nice. The manual is over 1,000 pages, so there is definitely a lot of functionality in this service.
Randy Zuehlke | TrustRadius Reviewer

WatchGuard XCS (Discontinued)

  • I would like to see why the multi WAN doesn't work at times!
  • Can be a little slow.
  • Some things are blocked for no reason.
Leticia Waller | TrustRadius Reviewer

Usability

Cisco Cloud Email Security

Cisco Cloud Email Security 8.6
Based on 2 answers
It's an essential component of of security in general, making the usability 10/10 for us given that as I've previously mentioned, most (if not all) of our workers are currently remote.

With this massive increase in "remote" locations, entails a massive increase in possible points of breach, hence, additional security is a must!
Anonymous | TrustRadius Reviewer

WatchGuard XCS (Discontinued)

No score
No answers yet
No answers on this topic

Support Rating

Cisco Cloud Email Security

Cisco Cloud Email Security 8.3
Based on 4 answers
Cisco TAC support is very good since they have engineers available 24 hours a day, 365 days a year. Important to mention that you must have the support of the solution enabled to be able to receive a response from TAC and that we can be taken care of. The only drawback may be that they will not be able to see settings of the email provider you use.
Anonymous | TrustRadius Reviewer

WatchGuard XCS (Discontinued)

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Cloud Email Security

I would select Cisco for the Cloud Email Security solution because it has high availability. The integrations you have with solutions in the email cloud are very easy to integrate. Cisco Cloud Email Security is among the leaders in email protection solutions. It is important to take into account all the functionality that can be configured and in this way, we will be protected
Anonymous | TrustRadius Reviewer

WatchGuard XCS (Discontinued)

I suggest WatchGuard because they offer so much. They offer the way to keep email and websites blocked that don't belong and they also help us connect to the server whenever we remote in from work. Everything is done with so much ease and there is not any hassle.
Leticia Waller | TrustRadius Reviewer

Return on Investment

Cisco Cloud Email Security

  • Saves us precious resources by blocking unwanted E-mail right at the edge of our network.
  • Users can work more efficient when all spam and malware is stopped before reaching their inboxes.
  • Enables us to protect our outgoing mail with DKIM signing and validate all incoming mail on the most modern securiry standards.
Wouter Hindriks | TrustRadius Reviewer

WatchGuard XCS (Discontinued)

  • It helps our computers be safe.
  • Less worrying about IT fixing bugs on computers.
  • Their beliefs are inline with ours.
Leticia Waller | TrustRadius Reviewer

Pricing Details

Cisco Cloud Email Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WatchGuard XCS (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Cloud Email Security
8.1
WatchGuard XCS (Discontinued)
10.0

Usability

Cisco Cloud Email Security
8.6
WatchGuard XCS (Discontinued)

Support Rating

Cisco Cloud Email Security
8.3
WatchGuard XCS (Discontinued)

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