Likelihood to Recommend Cisco Cloudlock is a good fit for my organization consisting of 150 end users. While we have a small office product that can expand to cover any size organization, I would assume the overhead to monitor would increase. While my organization's business is in real estate, I would highly recommend this for all businesses that handle sensitive and private data. Being able to monitor our cloud infrastructure has allowed our security team to be more flexible in allowing approved users access as well.
Read full review I would definitely suggest this tool to my colleagues. When it comes to single sign to integrate all our applications under one umbrella, this will be the tool to go for sure. In our company, when we were moving our applications to the cloud one by one, we wanted one tool that could serve as a platform for all the applications with one password and with enhanced multi factor authentication and we choose The Okta Identity Cloud. When it comes to SAP, integration with The Okta Identity Cloud was a little tedious.
Read full review Pros Cisco CloudLock offers a remote access options, very efficient and standard. Robust data security and monitoring of the sensitive database. Has an excellent self service, which is an option for quick operational progress. Read full review RBAC is simple, straight forward and easy to manage Integrations of Social Login are simple to configure and the Auth0 documentation shows step by step how to configure it Rules/Hooks provide customization to the Auth0 flow, making it a great solution to define how we allow our users to login into our applications Read full review Cons Although alert mechanism is good but it delays a bit. For implementation of DLP we had to hire a expert it took a lot of time to set up. Support [in my experience] is not good. Read full review The user interface of Okta is basic and needs improvement. There's some learning curve for new users. One time integration effort is high for the initial setup. Took us around 3 weeks. Okta times out pretty quick making us login multiple times in the day. Read full review Likelihood to Renew Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights
Read full review Usability Some of its features are great and some are slightly complex and not easy without vendor support.
Read full review Reliability and Availability The Okta Identity Cloud advertises 4 9's of reliability and I would go as far to say that it may even do better than that. As a true Global organization that operates in just about every region of the world, we have yet to have an issue with The Okta Identity Cloud that has impacted our business operations.
Read full review Performance The Okta Identity Cloud performance is very good and there is never any reports from the user community or from the IT administrative team of slow response or sluggishness. In addition, integrations with other systems does not slow them down and everything works seamlessly. The only other feedback is that once in a while there is a slight delay in receiving a second factor on a mobile device but this is likely due to a phone endpoint issue and not the The Okta Identity Cloud service.
Read full review Support Rating They are very quick to respond and go the extra mile to help address our issues. That said, we've only needed them at the early stages of implementation for support help and occasionally when we want to do a full re-scan of our site. They are very flexible in working with us on the timing of such scans.
Read full review There isn't a clear method to get a hold of support when trouble arises if you're on their standard plan. You can file a support ticket and they generally are responsive. I've often been able to find similar questions to the questions I've had when it comes to support in their ticket history, however, some have been closed without a satisfactory conclusion for the original poster.
Read full review Alternatives Considered Amazon Macie is limited to an AWS environment and fulfills some of the same functions that CloudLock does in SaaS products. Both are very valuable tools, so the decision is not really which to use, but whether to use both for their respective environments. In general I feel CloudLock is a more powerful tool because it connects to Microsoft 365, which is more business critical for our organization, but that really is a personal call.
Read full review Okta was the most expensive choise between than, but still our best bet. This was caused because they were able to integrate with 90% of our software without any headache and 10% with some studies - this work would be higher and requires more working hours from our engineers if we opted to their competitors.
Read full review Scalability Being a cloud native application, The Okta Identity Cloud is extremely scalable and easy to setup. By integrating into existing directories and applications via standard techniques and protocols, it is very easy to both initially setup and add additional users as required. Once all the necessary integrations are setup, it's a simple rinse and repeat process to onboard additional users (which can be automated with imports as well)
Read full review Return on Investment Allowed data to be accessed. Secured data. Meet client security requirements. Read full review Customer experience has been a big win for us. Extremely minimal issues reported. We did not have a PAM in place at all until The Okta Identity Cloud Relatively easy to deploy. No major downtimes to deploy was a nice bonus. Read full review ScreenShots