11 Ratings
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Score 8.8 out of 100
8 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Cisco DNA Analytics and Assurance

So not everyone is in need of a smart AI checking their network metrics looking for issues before they happen or finding and alerting on problems that the network staff may not have noticed, but if you have the budget for it, it could be a huge time saver for your whole department.
Anonymous | TrustRadius Reviewer

TeleMate Predictive UC Analytics

TeleMate Predictive UC Analytics shines with reports that can be set up to run daily, weekly, or monthly and offer an excellent point of view for the data and visually pleasing graphs. Critical day-to-day live data can easily be shared with web link(s) to users that do not have access to run or create their own reports.I would say Predictive UC Analytics application is probably not suitable for smaller organization where the deployment-implementation costs might not offer the best ROI for them.
Manuel Hernandez | TrustRadius Reviewer

Pros

Cisco DNA Analytics and Assurance

  • Easy-to-use interface
  • Gives broad, top-level details of the network
  • Allows you to easily drill down to exactly the problem
Douglas Demartino | TrustRadius Reviewer

TeleMate Predictive UC Analytics

  • The technicians that deal with training, service, and upgrades are knowledgeable and very helpful. Quickly identify problems and fix them.
  • Sales team is great to work with and they reply to emails quickly.
  • The product itself is very helpful and provides useful information.
Debbie Burnett | TrustRadius Reviewer

Cons

Cisco DNA Analytics and Assurance

  • May require an implementer to get this set up and running.
  • For a software based service that you can run on your own VM's, price is still very high.
  • The first setup can be a bear and you will need much help from TAC.
Anonymous | TrustRadius Reviewer

TeleMate Predictive UC Analytics

  • I would love to see a search filed for the TeleMate Predictive UC Analytics application reports and report templates.
  • The TeleMate Predictive UC Analytics application could benefit from darker themes.
Manuel Hernandez | TrustRadius Reviewer

Alternatives Considered

Cisco DNA Analytics and Assurance

No answers on this topic

TeleMate Predictive UC Analytics

I've used CDR reports on our Cisco Call Manager and they are very hard to read and understand.
Debbie Burnett | TrustRadius Reviewer

Return on Investment

Cisco DNA Analytics and Assurance

  • Admins have saved time diagnosing issues
  • IT is able to get ahead of problems before they occur
  • Money saved on separate monitoring products that may not work as well
Douglas Demartino | TrustRadius Reviewer

TeleMate Predictive UC Analytics

  • Information collected is used to justify staffing needs
  • When used along with other technology, such as logging recorder, TeleMate Predictive UC Analytics helps determine accurately what happened with a caller
Debbie Burnett | TrustRadius Reviewer

Screenshots

Pricing Details

Cisco DNA Analytics and Assurance

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TeleMate Predictive UC Analytics

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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