What users are saying about
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Top Rated
136 Ratings
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174 Ratings

Cisco DNA Center

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Top Rated
136 Ratings
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Score 8.8 out of 100

LogicMonitor

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174 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Cisco DNA Center

When you have relaxed calendar for migrating to [Cisco] DNA Center, it perfectly do the automation job. As setting it up very time consuming, it requires flexibility on operations. In a tight calendar, [Cisco] DNA Center migration is a stressful process.While it is the perfect tool as a network automation product with various vendor support, you may also need to consider is it fully compatible with your current devices on your network. As we were setting up a new infrastructure, we purchased all equipment compatible with Cisco's solution.
Anonymous | TrustRadius Reviewer

LogicMonitor

This has been a wonderful replacement for SolarWinds. The GUI is more user-friendly and the dashboards present eye-pleasing graphics for those who come by and see them up on displays. The flexibility of the alerts and escalation chains is definitely a plus. This has allowed us to tailor alerts for each of our division's needs.
Martin Sims | TrustRadius Reviewer

Pros

Cisco DNA Center

  • Ease of automation and configuration templates make the future you very glad you did it!
  • The PnP for switches that allow to boot up and contact the network with a pre-configuration is so amazing. Makes life easy!
  • Integrates well with our ISE platform, they have really made it well worth the cost to have everything with the name CISCO on your equipment. All of their devices work so well with this software.
Anonymous | TrustRadius Reviewer

LogicMonitor

  • The built-in alerts are fantastic. By default all alerts are enabled. You can fine tune each alert as needed.
  • The deployment was quick. Within 4 hours I had about 90% of our environment configured in LogicMonitor.
  • The UI is quick.
  • The support and POC team are fantastic. They helped us learn about the product and helped us configure the solution for our environment.
Tyler Cook | TrustRadius Reviewer

Cons

Cisco DNA Center

  • En el data Center, integrando los equipos que se encuentra en el corazon de la red y previniendo que esten actualizados // For Data Centers, integrating equipment that is the core of a network, and preventing them from being updated
  • En las diferentes areas del campus para poder monitorizar el funcionamiento de los dispositivos // Improving remote monitoring of devices
  • En la identificacion de problemas de seguridad de los dispositivos de red // Improving identification of network security issues
Anonymous | TrustRadius Reviewer

LogicMonitor

  • Clicking through different tabs on the left nav pulls up entirely different interfaces and is a bit jarring at times.
  • Being more linkable to share or export the exact screen / time window that you're looking at would be helpful.
  • It does a very wide variety of monitoring, pretty well, but it is very limited on the SQL database related metrics / tracking which requires us to still maintain a separate tool for monitoring more in depth database related metrics.
ADAM NICHOLS | TrustRadius Reviewer

Likelihood to Renew

Cisco DNA Center

No score
No answers yet
No answers on this topic

LogicMonitor

LogicMonitor 8.8
Based on 4 answers
This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful
Andrew Rigby | TrustRadius Reviewer

Usability

Cisco DNA Center

Cisco DNA Center 9.0
Based on 3 answers
I really like DNAC because it builds overlay fabric without problem and it is really user friendly to manage, integrate with other vendors. But two things that I do not like and for me is a 9 are you can not save or archive device's configurations and the other is you must buy physical server.
Cesar Durán | TrustRadius Reviewer

LogicMonitor

LogicMonitor 8.0
Based on 23 answers
Very easy to use once initial setup is complete. Interface is clean and if you set up product groupings and dynamic groups and dashboards it will improve your overall experience. LogicMonitor is the first item I check each day when I get into the office. It's clean and lets me see issues I need to address.
Jeremy Hutton | TrustRadius Reviewer

Support Rating

Cisco DNA Center

Cisco DNA Center 9.0
Based on 37 answers
Cisco's customer support is always top-notch. Being able to call in, provide some basic information about the product, then getting on the phone with a tech that knows the product inside and out is a great asset. Many companies fall short in providing excellent customer support. I won't name names, but you can see that many companies struggle with customer support. Cisco has one of the best approaches to customer support in my opinion. After a call with a support representative, I don't find myself wishing something would change for the better.
Thomas Osborne | TrustRadius Reviewer

LogicMonitor

LogicMonitor 8.9
Based on 107 answers
I believe that the community portal is very good. I have been able to find what I needed, 90% of the time. The other 10% of the time, I have placed a ticket and was able to get the issue (or configuration) resolved, with the knowledge from the technician that I was assigned.
Anonymous | TrustRadius Reviewer

In-Person Training

Cisco DNA Center

No score
No answers yet
No answers on this topic

LogicMonitor

LogicMonitor 8.2
Based on 1 answer
Add good training
Idan Lerer | TrustRadius Reviewer

Online Training

Cisco DNA Center

No score
No answers yet
No answers on this topic

LogicMonitor

LogicMonitor 7.3
Based on 1 answer
The training is good but room to improve
Idan Lerer | TrustRadius Reviewer

Implementation Rating

Cisco DNA Center

No score
No answers yet
No answers on this topic

LogicMonitor

LogicMonitor 9.1
Based on 5 answers
The Implementation team kept us on track even when we didn't have time. They made up for our lack of focus at times and boiled everything down to simple tasks which enabled a quick deployment and an easy transition to regularly using the tool. They also kept us in a post-implementation for a while after which ensured we have multiple support options after go-live
Andrew Rigby | TrustRadius Reviewer

Alternatives Considered

Cisco DNA Center

Meraki does what should be expected at it's price point, but it is geared to SMB. When it comes to enterprise networks, DNA Center is the clear path forward. It allows for more devices than just the ones it configures, it provides more customization and on boarding options, and the control stays within the organization. The DNA Center telemetry provides a more robust reporting than the Meraki dashboard, and again, the data stays on site. I see both being important in their own ways, but Meraki falls short in larger enterprises, and that is where DNA Center shines the most.
Anonymous | TrustRadius Reviewer

LogicMonitor

We actually use both. We use LogicMonitor for the actual monitoring and alerting of our systems and Sumo Logic for aggregating the logs and finding "patterns" or providing some sort of audit trail. In my mind they are two different systems and should be used as such, even with some similarities.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco DNA Center

  • Efficient time spent elsewhere. I can spend my time troubleshooting other portions of the network instead of housekeeping current gear.
  • Assistance with inventory; it keeps an inventory of all the devices you add to it, so it can serve as an inventory of equipment if that's what you'd like from it.
  • Visibility; we can see more of the status of our gear, if it's unreachable, or if things are misbehaving the dashboard shows that there are irregularities.
Anonymous | TrustRadius Reviewer

LogicMonitor

  • LM Visuals i.e. graphs, dashboards, reporting has had a major impact on clients renewing.
  • Single pane of glass for monitoring allows us to remove older vulnerable monitoring solutions and cut costs.
  • Cloud based monitoring that is cheaper to scale then relying on additional addons offered by cloud vendors.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Cisco DNA Center

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco DNA Center Editions & Modules

Additional Pricing Details

LogicMonitor

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

LogicMonitor Editions & Modules

Edition
Pro (up to 199 devices)Contact sales team
Enterprise (200+ devices)Contact sales team
Website MonitoringContact sales team
    Additional Pricing Details
    Our platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric.

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