Cisco Catalyst Center (formerly Cisco DNA
Center) is a network management system that leverages AI to connect,
secure, and automate customer’s network operations. It harnesses the Catalyst family of switching and wireless through AI-enabled
automation that simplifies the IT experience and streamlines complex network
operations. Offering
operational flexibility, Cisco Catalyst Center can be deployed on-premises on a
physical appliance or in a VMware virtual environment, or in a…
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NinjaOne
Score 9.2 out of 10
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NinjaOne (formerly NinjaRMM) is a security-oriented remote monitoring and management platform. It allows for manual customization as well as scripting and automation.
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Pricing
Cisco Catalyst Center
NinjaOne
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Catalyst Center
NinjaOne
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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NinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
Cisco Catalyst Center does a good job configuring the switches and forming the fabric using recommended configuration and specific switch setup. Managing switches through inventory is another job Cisco Catalyst Center does well. On the other hand managing access to infrastructure (host onboarding for example) is one tedious job. To set 48 access ports on a switch takes more time than it would take an engineer connected to a switch using CLI.
If you are looking for an affordable solution to RMM that just works, you should consider using NinjaOne. Their platform allows you to lock down the installation and prevent uninstallation by end users, it allows for direct ticket integration within the sys tray icon, and it is a very consistent product that will stay running when it is in use. That is not always the case with RMM solutions and for the price, NinjaOne is great.
I think it abstracts the technical detail of what actually needs to be configured on the devices. So you can specify the intent and it'll do complex technical commands on the devices. You do not necessarily need to know I'm from a technical background, so I do know that, but on a scale, it's very easy just to click a few buttons and say what you want and it'll just do it for you.
Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
Support: NinjaOne support is always very prompt and helpful.
Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
Setting golden images is tricky and cant always get it to work as advertised. Takes a couple times. Having a recent problem where it stopped working and Cisco TAC only explanation is that 3850 is no longer supported.
When I initially set up, couldnt find documentation. I set up a lot of IP addresses and assigned them to DNA. Cant find where these are located.
Troubleshooting with TAC, they always want me to run some scripts that I have no clue how to do.
Ability to be able to access configuration backups would be great.
I have not had any real issues with NinjaOne and as long as it keeps doing what it is meant to do, I do not plan on looking elsewhere. I need software to be stable and NinjaOne is stable.
Cisco DNA Center is going to help us in security, simplicity and ease of administration. Cisco DNA Center is complete management and control platform that simplifies and streamlines network operations. Cisco DNA Center offers a single dashboard for every core function in your network. With this platform, IT can become more nimble and respond to changes and challenges faster and more intelligently.
Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
El soporte de CISCO DNA Center es muy bueno, responden a mis dudas pero no he tenido oportunidad de reportar un incidente o determinar un tiempo de respuesta critico. The support of CISCO DNA Center is very good, they answer my questions, but I have not had the opportunity to report an incident or determine a critical response time.
Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
The software upgrades and ability to integrate with the wireless telemetry data set Cisco DNA Center ahead. However the automation with Change Control, Intent and better path mapping (even across MPLS and WAN Circuits) make NetBrain a needed tool to get that gives you that visibility and flexibility. Solarwinds has the ablity to view Netflow which would be an interesting add to DNA Center or an easier path to get or integrate with Stealthwatch.
NinjaOne has more overall features than these competitors bundled in their package. Both of these other products have separate add-ons that will accomplish the additional features that NinjaOne bundles in. While it seems that both may be slightly more powerful when it comes to the overall RMM software, NinjaOne has a much cleaner UI and makes it much easier to work in. NinjaOne also seems to always be growing and implementing solutions that customer ask for, without any additional up-charges. These competitors seem to have their finished product and additional add-ons like ticketing are completely separate offerings that are both separate charges and a completely different product all together
Initial cost is pricy, but management needs to understand the value this provides so make them aware
Reporting could be improved in more detail in our opinion, but it gives a great overview of your environment. High level overview for managers would be greatly appreciated with as little or much detail as needed for certain Cisco gear.
Does not work as well with some older Cisco equipment because they want you to buy new, again the cost impact comes into play.
