What users are saying about
9 Ratings
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Score 8.1 out of 100
52 Ratings
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Score 6.9 out of 100

Likelihood to Recommend

Cisco DNA Software

It is suited if you want to automate the output. It delivers intelligence and security and switching to the software is easy in terms of transition. However, it requires a tour to start using the software for first-timers as it is not that user friendly. The new innovations in the software are focusing on the interface also.
Anonymous | TrustRadius Reviewer

Progress WhatsUp Gold

It's best suited for large/multinational organisations with complex networks with limited qualified personnel across every location. However, I wouldn't recommend it for a small organisation with a very simple network architecture.
Victor Adebayo | TrustRadius Reviewer

Pros

Cisco DNA Software

  • Automation
  • Accessibility
  • Ease of configuration
Anonymous | TrustRadius Reviewer

Progress WhatsUp Gold

  • Monitoring the connection; performance, switching, and issues. We use a broadband connection for our primary and a cellular backup for the secondary. While we use routing protocols to make this switch and WhatsUp isn't used for Syslog monitoring. it alerts us within seconds.
  • Backup configurations and archiving. WhatsUp does this particularly well. I use it for both Cisco routers and switches.
  • The diagram feature is nice. Though I don't use it as much because of the size of our structure, it does come in handy for mapping routes of all traffic.
Jamie Elliott | TrustRadius Reviewer

Cons

Cisco DNA Software

  • Requires a lot of configuration
  • Could have more tutorials online
  • Not a very big community
Nadyan Pscheidt | TrustRadius Reviewer

Progress WhatsUp Gold

  • Sales staff can be a bit pushy in terms of selling more product than you need. This is not unique to What's Up but it can be a bit unwelcome once you have already purchased the product.
  • Updates could be a little easier but overall not too bad. Once or twice we have had to start over with a new server when upgrading to a major numbered revision.
  • IIS site can be a bit slow at times. This could just be our setup but I have noticed that it can be slow to respond during high traffic times. It does always respond and work properly but the wait time to move from screen to screen could be lower.
John Glenn | TrustRadius Reviewer

Usability

Cisco DNA Software

Cisco DNA Software 7.3
Based on 3 answers
Because of the dependency on different software, it becomes difficult to use a single one of the CISCO products. One has to purchase the license of more than one product to get the desired output. It is not user-friendly for first-time users and thus a tour is required to make oneself comfortable with the product.
Anonymous | TrustRadius Reviewer

Progress WhatsUp Gold

No score
No answers yet
No answers on this topic

Support Rating

Cisco DNA Software

Cisco DNA Software 9.1
Based on 3 answers
While this program has been on the market for a while now and some updates would be a welcomed addition, I have to say that the program as it is now and the support given to our team has been great. It is easy to see that time was taken when building this software to anticipate issues and problems that people would run into. We don't have to reach out to support often, but when we do it's always a good experience.
Anonymous | TrustRadius Reviewer

Progress WhatsUp Gold

Progress WhatsUp Gold 4.8
Based on 4 answers
Not too much to support as it doesn't do that much.
Reggie Pauling | TrustRadius Reviewer

Alternatives Considered

Cisco DNA Software

We compared Cisco DNA Software with some of its competitors and, in the end, we chose Cisco DNA Software because of its features and customer support, also because of Cisco. The other solutions can be great also, but we choose Cisco DNA Software for our purposes.
Nadyan Pscheidt | TrustRadius Reviewer

Progress WhatsUp Gold

For the sake of simplicity, WhatsUp Gold is better. It is cheaper and more cost-effective for what we need. I am sure it will scale up easily in the future if that growth comes.
Michael Singh | TrustRadius Reviewer

Return on Investment

Cisco DNA Software

  • Scaling the result to broader levels
  • Automation of the process
  • Predictive monitoring
Anonymous | TrustRadius Reviewer

Progress WhatsUp Gold

  • Ability to maintain network equipment inventory and health reports.
  • Inability to make the backups of the device using scripting or configurations of network devices.
  • Less graphical representation of circuit or network traffic.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Cisco DNA Software

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Progress WhatsUp Gold

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

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