What users are saying about
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Top Rated
150 Ratings
9 Ratings
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Score 8.1 out of 100

PRTG

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Top Rated
150 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Cisco DNA Software

It is suited if you want to automate the output. It delivers intelligence and security and switching to the software is easy in terms of transition. However, it requires a tour to start using the software for first-timers as it is not that user friendly. The new innovations in the software are focusing on the interface also.
Anonymous | TrustRadius Reviewer

PRTG

For medium to small organizations [PRTG Network Monitor is] very well suited. I found it very easy to deploy and manage, updates are easy to perform, its very rare but if for any reason the system gets problematic it could be redeployed in few minutes and old data could be restored very easily. I recommend to deploy free version for evaluation first use it for as long as you want in that way you can get actual feel of product.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Network Performance Monitoring

Cisco DNA Software
PRTG
8.4
Automated network device discovery
Cisco DNA Software
PRTG
9.0
Network monitoring
Cisco DNA Software
PRTG
9.4
Baseline threshold calculation
Cisco DNA Software
PRTG
8.5
Alerts
Cisco DNA Software
PRTG
9.3
Network capacity planning
Cisco DNA Software
PRTG
7.5
Packet capture analysis
Cisco DNA Software
PRTG
8.0
Network mapping
Cisco DNA Software
PRTG
7.5
Customizable reports
Cisco DNA Software
PRTG
8.4
Wireless infrastructure monitoring
Cisco DNA Software
PRTG
7.8
Hardware health monitoring
Cisco DNA Software
PRTG
8.6

Pros

Cisco DNA Software

  • Automation
  • Accessibility
  • Ease of configuration
Anonymous | TrustRadius Reviewer

PRTG

  • Very, very configurable. You can create all kinds of monitors for all kinds of things. Plus it has loads of suggestions out of the box. It can get complicated but monitoring is complicated. Pretty decent interface and good support - active community.
  • I really liked how easy it was to add alerts by SMS. So easy to setup.
  • I like their sizing models (for purchase). We're actually small enough that we are free. But it's not free as in stripped down - it's free because we don't use many "sensors" and don't honestly have the need.
Dan Reynolds | TrustRadius Reviewer

Cons

Cisco DNA Software

  • Requires a lot of configuration
  • Could have more tutorials online
  • Not a very big community
Nadyan Pscheidt | TrustRadius Reviewer

PRTG

  • The probe service can be quite resource-intensive. This can cause false-positive readings from some sensors sometimes.
  • The software gets updated very regularly. Whilst this is usually a good thing to fix bugs etc, it does meantime downtime of the monitoring quite often while they are installed.
  • The ability to create Maps from Libraries. Very specific issue but a lot of people have been asking for it for years and it is still not available.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cisco DNA Software

No score
No answers yet
No answers on this topic

PRTG

PRTG 10.0
Based on 2 answers
It is now an essential tool for monitoring and maintaining the health of our network and systems.
Anonymous | TrustRadius Reviewer

Usability

Cisco DNA Software

Cisco DNA Software 7.3
Based on 3 answers
Because of the dependency on different software, it becomes difficult to use a single one of the CISCO products. One has to purchase the license of more than one product to get the desired output. It is not user-friendly for first-time users and thus a tour is required to make oneself comfortable with the product.
Anonymous | TrustRadius Reviewer

PRTG

PRTG 9.0
Based on 1 answer
The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
Anonymous | TrustRadius Reviewer

Support Rating

Cisco DNA Software

Cisco DNA Software 9.1
Based on 3 answers
While this program has been on the market for a while now and some updates would be a welcomed addition, I have to say that the program as it is now and the support given to our team has been great. It is easy to see that time was taken when building this software to anticipate issues and problems that people would run into. We don't have to reach out to support often, but when we do it's always a good experience.
Anonymous | TrustRadius Reviewer

PRTG

PRTG 8.6
Based on 28 answers
I am giving this a 6 simply because I have never had to contact support. The online documentation is adequate for most things, and the user-maintained knowledgebase is excellent. The few times I have run into issues that were not easily resolvable with intuitive UI, I was able to find the answers that I needed either in the PRTG-provided documentation, the knowledgebase, or with a quick online web search.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco DNA Software

We compared Cisco DNA Software with some of its competitors and, in the end, we chose Cisco DNA Software because of its features and customer support, also because of Cisco. The other solutions can be great also, but we choose Cisco DNA Software for our purposes.
Nadyan Pscheidt | TrustRadius Reviewer

PRTG

Nagios and Icinga (which is itself a fork from Nagios) are decent enough solutions for free, being open source. They do take more to set up and maintain, with quite a lot of manual work and agent installs in some cases. So in comparison with PRTG, they require more labor, but PRTG requires more capital. I also feel like PRTG is more robust, and stable; it's never crashed or required a complete reinstall, which I've definitely had to do with Icinga in the past.PRTG runs on Windows, while the other two are Linux. That only matters if you're more familiar with one or the other, of course, but it does take more to set up a LAMP server sometimes.
Robert Paul | TrustRadius Reviewer

Return on Investment

Cisco DNA Software

  • Scaling the result to broader levels
  • Automation of the process
  • Predictive monitoring
Anonymous | TrustRadius Reviewer

PRTG

  • Given us a nice, controlled, ringed-fence portal to deliver to customers for them to view monitoring on the services we sell them.
  • Given us plenty of metrics to allow us to measure SLA's and OLA's.
  • Given us the tools to deploy proactive measures for service outages.
Jamie Imms | TrustRadius Reviewer

Pricing Details

Cisco DNA Software

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco DNA Software Editions & Modules

Additional Pricing Details

PRTG

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PRTG Editions & Modules

Edition
PRTG 500$1,7501
PRTG 1,000$3,2001
PRTG 2,500$6,5001
PRTG 5,000$11,5001
PRTG XL 1$15,5001
PRTG EnterpriseCustom Pricing2
  1. perpetual license
  2. subscription license
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cisco DNA Software
8.1
PRTG
8.8

Likelihood to Renew

Cisco DNA Software
PRTG
10.0

Usability

Cisco DNA Software
7.3
PRTG
9.0

Support Rating

Cisco DNA Software
9.1
PRTG
8.6

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