What users are saying about
28 Ratings
9 Ratings
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Score 8.1 out of 100
28 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Cisco DNA Software

It is suited if you want to automate the output. It delivers intelligence and security and switching to the software is easy in terms of transition. However, it requires a tour to start using the software for first-timers as it is not that user friendly. The new innovations in the software are focusing on the interface also.
Anonymous | TrustRadius Reviewer

Pulseway

Pulseway is well suited for just about any situation where there is a need to remotely monitor and manage computers. The most basic features are available to anyone with a free account, so even a home user can set it up and use to keep an eye on computers. The more sophisticated features require a fairly inexpensive subscription, but are well worth the cost for a business wanting to monitor the health of their servers, etc.My experience with Pulseway is limited to using it in situations where there are fewer than a dozen or so computers/servers being monitored. I'm not really sure how well it scales up, so I can't say if it is a good solution for a large corporation with hundreds or thousands of machines that need to be monitored.
Richard Hogan | TrustRadius Reviewer

Feature Rating Comparison

Monitoring Tasks

Cisco DNA Software
Pulseway
10.0
Remote monitoring
Cisco DNA Software
Pulseway
10.0
Network device monitoring
Cisco DNA Software
Pulseway
10.0
Multiple Server Monitoring
Cisco DNA Software
Pulseway
10.0
Multi-device monitoring
Cisco DNA Software
Pulseway
10.0
Automated alerts and notifications
Cisco DNA Software
Pulseway
10.0

Management Tasks

Cisco DNA Software
Pulseway
9.3
Patch Management
Cisco DNA Software
Pulseway
10.0
Service configuration management
Cisco DNA Software
Pulseway
10.0
Software and hardware inventory
Cisco DNA Software
Pulseway
8.5
Policy-based automation
Cisco DNA Software
Pulseway
8.5

Reporting

Cisco DNA Software
Pulseway
7.3
Performance data reports
Cisco DNA Software
Pulseway
7.0
Customizable reporting
Cisco DNA Software
Pulseway
6.5
Data visualization
Cisco DNA Software
Pulseway
7.5
Risk analysis
Cisco DNA Software
Pulseway
8.0

Security

Cisco DNA Software
Pulseway
7.3
Data backup and recovery
Cisco DNA Software
Pulseway
6.0
Antivirus and malware management
Cisco DNA Software
Pulseway
7.5
Adinistraor access control
Cisco DNA Software
Pulseway
8.5

Pros

Cisco DNA Software

  • Automation
  • Accessibility
  • Ease of configuration
Anonymous | TrustRadius Reviewer

Pulseway

  • Easy To implement.
  • Easy to use, even for non-technical users.
  • Automation. Set tasks to happen based on different triggers, like a service crash.
  • The mobile application is very convenient and easy to use.
  • The Windows Server Module integration is very convenient, especially if you run a local domain.
Marouane Tohme | TrustRadius Reviewer

Cons

Cisco DNA Software

  • Requires a lot of configuration
  • Could have more tutorials online
  • Not a very big community
Nadyan Pscheidt | TrustRadius Reviewer

Pulseway

  • It would be nice if they increased their scope of supported third-party apps.
  • It would be great if they would create an ios app for their ticket system.
  • If they could possibly build in a location service for tracking devices, that would be helpful.
  • If they had two-factor authentication, it would be nice.
Nathan Weber | TrustRadius Reviewer

Usability

Cisco DNA Software

Cisco DNA Software 7.3
Based on 3 answers
Because of the dependency on different software, it becomes difficult to use a single one of the CISCO products. One has to purchase the license of more than one product to get the desired output. It is not user-friendly for first-time users and thus a tour is required to make oneself comfortable with the product.
Anonymous | TrustRadius Reviewer

Pulseway

Pulseway 10.0
Based on 2 answers
Pulseway is very user friendly. The system is labeled in terms and grouped together by function so that anyone can understand and locate the functions that they need. We use this system to monitor a file server that we have that can have an unstable power supply. This allows us to easily see that the system is offline and get it back to operational with minimal downtime.
Anonymous | TrustRadius Reviewer

Support Rating

Cisco DNA Software

Cisco DNA Software 9.1
Based on 3 answers
While this program has been on the market for a while now and some updates would be a welcomed addition, I have to say that the program as it is now and the support given to our team has been great. It is easy to see that time was taken when building this software to anticipate issues and problems that people would run into. We don't have to reach out to support often, but when we do it's always a good experience.
Anonymous | TrustRadius Reviewer

Pulseway

Pulseway 9.5
Based on 2 answers
I haven't really needed much support for Pulseway, so I can't really say a whole lot about their support. Pulseway has been pretty much trouble-free for us. There are regular updates and new features. The updates never seem to break anything or cause problems. It just works.
Richard Hogan | TrustRadius Reviewer

Alternatives Considered

Cisco DNA Software

We compared Cisco DNA Software with some of its competitors and, in the end, we chose Cisco DNA Software because of its features and customer support, also because of Cisco. The other solutions can be great also, but we choose Cisco DNA Software for our purposes.
Nadyan Pscheidt | TrustRadius Reviewer

Pulseway

Pulseway is best suited for small to mid-size organizations. Its design and cost structure lend themselves to being extremely useful for organizations that don't have a huge IT team but have significant IT infrastructure. Most other tools are more difficult to implement or have a much higher cost. Pulseway is the best of both worlds.
Mikel Seidl | TrustRadius Reviewer

Return on Investment

Cisco DNA Software

  • Scaling the result to broader levels
  • Automation of the process
  • Predictive monitoring
Anonymous | TrustRadius Reviewer

Pulseway

  • Problems can be dealt with more rapidly because I have access to systems from anywhere. I don't have to carry a computer with me nor do I have to find a location with potentially non-secure wifi to gain access to my systems.
  • I can handle 99% of my system admin tasks using Pulseway and never have to touch a system or connect to the console.
  • Pulseway gives so much control over a system that I don't need to spend extra money on other software to perform management tasks.
Kenneth Hess | TrustRadius Reviewer

Screenshots

Pricing Details

Cisco DNA Software

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco DNA Software Editions & Modules

Additional Pricing Details

Pulseway

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Pulseway Editions & Modules

Edition
Enterprise1.761
  1. per endpoint
Additional Pricing Details
Pay as you go. No hidden fees or contracts. Term based discounts!

Rating Summary

Likelihood to Recommend

Cisco DNA Software
8.1
Pulseway
9.3

Usability

Cisco DNA Software
7.3
Pulseway
10.0

Support Rating

Cisco DNA Software
9.1
Pulseway
9.5

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